New FIOS Customer Question about hookup

Hello,
After over twenty years of cable service I just signed up for triple play with FIOS. I am very excited and hope the transition in two weeks will be uneventful! My cable company dropped HGTV and Food Network which are my two favorite channels. I work up to 12 hours a day and really looked forward to watching my shows that were TiVo'd while I was at work. After much research I hope I have made the right decision for higher quality and a significant savings.
One thing does puzzle me though. The rep over the phone told me that the FIOS after being brought into the house can connect to my cables already in the house from my old cable company. How can the quality be better than broadband if using the cables from the cable company??
Also is there a number I can call before installation to remind the installer that I have three TiVo boxes and two of them require cable cards??
Thanks
Patty
Solved!
Go to Solution.

You must be a Cablevision subscriber. Many friends and family have asked me if Verizon still has Food and HGTV and of course said yes.
The answer is yes, the existing coax cables are used within the home as long as they provide a good signal from the splitter to the TV. The reason the quality is much much better over Cablevision or any other cable provider is the TV signal comes to your house via Fiber Optics cable. The fiber optic cable then terminates into a box outside the home and then from there is split out between TV, Internet and Phone. The problem with the cable company set up is if your neighbor has a bad connection you can potentially be affected at your home.
Lastly the picture quality between Cablevision HD and FIOS HD is so noticable. My neighbor and I both bought the same TV. He is on Cablevision, I am on FIOS. When we compare the picture between our TV's his picture looks only slightly better than SD plus he also gets pixelization from time to time. My picture is 100% clearn 100% of the time.
I'm not sure about the cable cards. May be worth a call to support at 888-553-1555
Jim

Similar Messages

Constant Lose of Internet / New Fios Customer.

HI,
I am a new Fios customer, unfortunately after the first few hours I lost my internet service. I rebooted the MI424WR router several times with no luck... I needed to call tech support so they can break the IP lease. They will be sending me a new router, but my husband who is an I.T. Tech, is very upset, and would like the Fios service techs to come down and look at the issue.
Wondering if any of the following may be the cause:
1. ONT issue
2. Access point issue from down the block from me.
3. Splitter issue
4. Did a Google search for MI424WR internet drops & we saw a ton of people with this issue.
Would like to hear from anybody with any suggestions!
Thanks

Sorry to hear about the problems with the service. Since you got the new router, is everything working again?
Anthony_VZ
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New FIOS customer with dropped VOIP calls and Internet connection

I am a new FIOS customer. Got my 50/25 connection a week ago, switching from a TWC 6/1 connection. Ever since the new connection, I've had numerous issues.
My VOIP (Ooma) connection constantly drops and re-connects during conversations
I've had random Internet connection losses, which picks up again after a few minutes
My home alarm starts chirping every once in a while
I've contacted Verizon several times due to these problems and have received varying answers with no resolution of the problem.
The first time I spoke with support, the tech logged into my router and changed the WiFi channel saying that would fix the problem. It didn’t.
The second time I contacted them, the tech ran a bunch of diagnostics and said everything looked fine so it must be an IP address conflict with my devices, because I had a couple devices using static IP addresses. He said everythinf should be DHCP and the last two digits could not be higher than 99 (192.168.1.99). He said FIOS does not support 3-digit numbers at the end.
So I changed all my devices to DHCP and ran some online VOIP tests. It showed a packet loss of 2-5% and MOS score of 1 (which is bad). I was still getting dropped connections, so I disconnected all devices and connected just one computer to the router and tested again. I was still getting packet loss.
Then I called support a third time, this time the tech said there were no 2-digit IP restrictions and that he was detecting there was no UPS baterry backup for the ONT which was probably causing the problem, so he dispatched a field tech to my house.
Today the field tech came (same guy as before), he took one look at the box and said it was too close to my Electric meter and the RF from the meter was causing interference to the FIOS connection and resulting in dropped connection.
He moved the ONT to another location and said that should fix it.
Well, I'm still seeing packet loss and low MOS score when I run the VOIP test.
I don't know how much of what the techs are saying is true and how much is made up stuff.
Has anyone had similar issues and have thoughts on solutions or likely causes for dropped VOIP calls and connections? Could RF be causing this?
I thought going from a 6/1 Cable connection to a 50/25 FIOS connection would be awesome, but this has turned out to be a nightmare, and I may have to switch back to cable if the problem is not resolved.
I would appreciate any help.
Thanks!

Don't know where the packet loss is happening. I ran the VOIP test on myspeed.visualware.com and it shows a packet loss of 2-5% at different times and a MOS score of 1.
The report says MOS should be around 4 for good VOIP calls.
The Verizon tech who came to the house just blamed the electric meter box for RF interference and move the ONT farther away.
My concern is that I'm getting different answers from different techs at Verizon.
Regarding IP addresses. The Router shows a DHCP range from 192.162.1.2 to 192.168.1.254 as available for devices on the network. So, if I need to assign a static IP to a device should I use a number below 99 or above 151?
Thanks!

New Fios Customer and Extremely Disappointed

Hello,
I just signed on to Verizon Fios because I've heard great things, however I've been extremely disappointed in what I've experienced so far.
My set up for installation was Sat 1/4 between 9am-12pm. The installer showed up late, at 12:10pm. It then took him until 3:45pm to complete the installation- over 3.5 hours! I have no idea why it took so long for him to come in, set me up with a dvr box and internet. I was previously with Optimum and they were in and out with installation in 30 minutes AND they arrived within their window. My entire morning and afternoon was gone because I had to wait around all morning because I thought he would show up before noon, and then I'm not really sure why it took him ALL afternoon to set up.
On Sun 1/5 as I was watching tv the screen went black. It was on mute and all of a sudden it just shut off. So I then spent over 2 hours on the phone first with an automated lady and then two different techs trying to fix the issue, which they concluded that I need a new set top box. The earliest time they could give me is Wed 1/8 between 8am-8pm.
This service window of 12 hours is absolutely beyond ridiculous!! I have never heard of a 12 hour window before for anything! Whenever I had an issue with Optimum, they were there the next day before 10am.
I cannot take an entire day off from work to sit around my apartment waiting for a guy who will probably show up at 8:10pm. (And I do not have family or friends nearby who can take the day to sit in my apartment for me in case the guy shows up between 8a-8p) And it's crazy that I was just set up with cable/internet on late afternnon Sat, and within 24 hours cable's not working- and now I have to wait 3 days before anyone can come fix this??
I need my service window to be Wed 1/8 between 6:30pm - 8pm. I'm ready to leave and go back to Optimum.
Thank you.

I know what you mean. I am also a new fios customer after newly 8 years with optimum. I am beyond disappointed and quite furious! The tech guys that installed my fios on 1/4/14 took 4+ hours and admitted that they are not familiar with fios all that well even though they have been working with Verizon for years. The picture quality is sub-par to optimum, I don't know if something went wrong with the installation, but I am left with extremely blurry SD channels and slightly pixelated HD channels. If you can called that HD! I have had Tech support come over and they gave me all the excuses on under the sun and even insinuated that I am seeing things. Its really frustrating that I haven't been able to find a tech that is knowledgeable enough to fix this issue.
Alas a customer service rep told me to give them another chance and that he will send an experience tech to my house on Monday 1/13/14 between 9-12am. If this tech person give me any excuse short from actually checking the splitter outside my door or switching the wires, I am going back to optimum! Fios has been a complete nightmare to say the least and I hope both our issues get fix soon.

Ex-Uverse customer not happy with being a new Fios customer

We just had our Fios Triple installed on Saturday 9/30/13. I was a very happy Uverse customer. We moved to Verizon territory and we wanted something similar so we chose Verizon vs Direct TV and Charter Cable. Verizon Fios is far inferior to my experience with AT&T Uverse. It wasn't just one person but the whole experience. I never called AT&T's customer service in the years we had it. We had no problems. I just got off the phone for the sixth time since our install and it hasn't been a week yet.
Issue 1) Installer called at 8:30am to tell us he needs to come earlier than our 10am-3pm appointment. I explained we were moving and was signing the lease at 9am that is why we set a 10am-3pm appointment so we would have the key, TVs and phone in our place ready for the install. The installer said well he was scheduled for 2 appointments during that time frame so he doesn't know if he could make it at all if he doesn't come now. I told him it was ok to come after 3pm but please call and let us know since we are moving in. I thought about the situation and as a former dispatcher myself, I knew we shouldn't have gotten that call. I called customer service to let them know installer might not be able to show at all and gave them heads up. We got a call back from the installer telling us he will keep the set appointment time. He showed at 1pm
Issue 2) The installer showed with a bad attitude. Our place was already set up for Fios. The previous resident had it installed so it shouldn't have been a hard job. He was complaining he needed to drill a hole to install the Router in the living room. I told him no problem the hole can be covered with the TV and furniture. There was only one wall that the TV could go on so I asked what was the alternative outside of canceling the order. He placed a small hole next to the Verizon box so I wasn't sure what his issue was. It was obvious he didn't want to come to work that day. He took what I thought a long time to set up DVR, Set Top Box,router and phone. I tried hard not to compare AT&T installer to Verizon installer because people have different personalities. This installer wasn't friendly and AT&T went out of his way to tell us what he was doing, gave us feedback and walked us through all three. To put the icing on the cake, he left a nice sheet with our new phone number, att.net email, Uverse URL, wireless network connection name and key and if we had any questions in the next few days, we could call him directly since he was familiar with our set up. The Verizon installer went over the remote and left the channel line up brochure. He told us if you need the wireless network connection info for the devices, the numbers are on the back of the modem. (Do you know how many numbers are on the back of the modem???) I know how to find the numbers but my husband didn't so I had to tell him which ones.
Issue 3) After the install we went back to the old house and got more stuff to move. My husband said he wanted to record Homeland on Showtime can I do it from my phone like I did with Uverse. It took me 1 hour to figure it out because the website wasn't mobile so it wasn't working. I had to download 3 apps to figure out which one to use. I was so proud that I figured it out. It wasn't intuitive and it confirmed I had scheduled the recording. Monday morning I'm in front of the DVR to check my scheduled recordings. Homeland was there but didn't play. Called customer service..They said you have the Extreme HD. You need Ultimate HD. I told them I'm a customer and the names mean nothing to me. I wanted the package that had Showtime but didn't need HBO. When I placed the order originally, I told the sales agent I wanted a similar package to what we had with Uverse. I mentioned we watch Lifetime, Showtime, the Movie Channel and sports but we were going to suck it up that Uverse got Pac 12 channel last week and Fios doesn't have it. I pulled out the channel brochure and saw that there are no movie channels with the Extreme package. I think of 2 errors-1) Give us the channels we want and 2) Why was I able to appear to record from a channel we didn't subscribe to but I was made aware of the 3rd error when the new agent was confirming my order. The price for more channels was cheaper!!! Now I'm not happy at all!!!
Issue 4) I had to look up the phone number on my account. It wasn't in the confirmation email order and of course I had to call customer service once again to get full access to my account online because the call never came through with my full access activation code. I got the code and went to set up my voice mail. I couldn't. I called customer service again and was told I didn't have a voice mail box set up on the server. I asked why. The tech said it wasn't on the order so we didn't now you wanted it. I asked is there an extra charge doesn't it come with Fios voice he said yes then I asked why isn't it just set up. He said how are we suppose to know you want it!!! I've been ordering landlines and cell phones since the 70's. I've never had to tell anyone I want voice mail. All I had to do was set it up.He said well I'll add it and it could take up to 24 hours before you can set it up.
Issue 5) I record Scandal and schedule to record on all types since we have HD in the living room and SD in the bedroom. We decide to watch half in the living room and the other half in the bedroom. You know the problem there.. CAN'T. I'm still frustrated with Verizon but haven't reached the boiling point until...I can't record on Monday night The Voice and Dancing With the Stars at the same time at 8pm and Hostages and Black List at 10pm. I see 8pm shows recording as the same time as the 10pm because the networks end the shows at 10:01pm. I said well lets see if in the future one of the shows are on Video On Demand. Click on VOD and it says Temporarily Unavailable. SERIOUSLY!!!! I call customer service. I get a tech. He transfers me to a sales agent to make sure I have VOD in my package. She gets an ear full of my problems and gives me a $20 discount per month for 12 months. I didn't boil over..Still frustrated but appreciated that finally someone tried to make me happy. She transfers me to tech to fix DVR issues and VOD. Tech can't fix SD/HD or recording my 4 Monday night shows. The DVR has limitations that I didn't have with Uverse. VERIZON -time to get up to speed and fast with your DVR limitations. It can be solved with allowing more recordings at the same time...DUH!! You guessed it..Video on Demand was never set up for our account. It will take up to 24 hours to add this service that even comes with the basic Fios!!! I asked the tech how does this happen! When an order is placed isn't there a check list to make sure all the features are activated. He said yes but the agent didn't order VOD. Now to me that makes no sense for the agent to have to order set up for something that comes with a package. It should be a part of the check list.
Verizon..All I can say is, you guys have got to get this together. There needs to be a customer complaint hotline because I now get to tell everyone on this forum and all my social media accounts how poor your set up for new customers and how your DVR service is lacking. I asked during each call if there was a general customer relations department for Fios one agent said yes and gave me the number to Verizon Wireless customer relations...oops!! I happen to be a wireless customer and they got an ear full and apologized for your incompetence. They didn't have a number and got off the phone embarrassed that they shared the same name.

Hi Lisacpt,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

New fios customer as of today and having some issues.

Just had fios tv and internet installed today. I understand with there is going to be a learning curve and have done some searching however I have not found a solution. I also contacted online support but was told the system is down and they basically couldnt do anything.
First thing we noticed is that our living room box 1.9- qip-6416-p2 wont display the guide in full screen. It only shows us one hour ahead and is cut off on the sides with black bars. This is a 52" wide screen and the settings on the box are set correctly.. This is when it is set to full mode on the guide.
The box in the bedroom qip-7100p2 displays the guide fine in full mode
I have reset the box and the router and this did not help.
I also have a problem trying to acces the dvr information online both boxes display BAD GATEWAY..
I am also unable to use my android phone as a remote. It tells me the last four digits of my number are incorrect.
Any input would be greatly appreciated. In the meantime I suppose ill do some more searching. Thank you.
EDIT: Just found some information regarding the 6xxx boxes saying they do not support the HD guide format? Is this true?
I hope to get the issues solved fast. I still havent canceled charter and DTV but would sure like to.
EDIT: AND now as of a few minutes ago the router had just rebooted all own its own... i hope this isnt a sign of things to come.

Brian I am sorry that you are having these problems. You are correct about the 6xxx boxes not able to get the guide in HD format and the chop off. We can remedy this. I have sent you a private message to get more information from you.
Anthony_VZ
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Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

New MacBook Air: questions about how to network (AirPlay, Time Capsule, Apple TV, etc)

Hi guys,
I am the new owner of a MacBook Air 13" and I've decided to upgrade my home network. Can one of you please help me identify the additional products I need to purchase in order to achieve my desired goals?
Here is what I want to do:
* I want to have a large, local, networked hard disk where I can store thousands of photos (iPhoto library) - looks like time capsule or possibly Airport Extreme would be good here
* I want to access this iPhoto library from my MBA, MBP, and iPad 2. The photos will not be stored locally on any of these devices. Is this possible, and would I experience significant slowness due to this setup? Basically i want a local cloud with massive storage.
* I could also be tempted to store my iPhoto library in Dropbox but I wonder if the laptops etc would support this? Also this much storage could get pricey.
* I would like to stream music from services like Pandora and Spotify to my home theater system, which has all kinds of optical / coponent connections (Denon receiver). Ideally I'd like to do this from any of my devices including iPad and even iPhone. I do not use iTunes.
* I would like to stream content from my devices to my TV including photos and videos, as well as basic mirroring functionality. Given I currently stream Netflix etc through Xbox this is the least important of all my desires. My tv has things like hdmi connections.
So guys do you think I can do this? Particularly the iPhoto part. Im really looking for a seamless experience in accessing my photos from any laptop.
Any tips on exactly what products I need to buy would be greatly appreciated.

Pappasbike, welcome to the discussions!
"Now my confusion comes from reading about setting the TC in bridge mode."
"The TC is only a foot or two way from the AEBS"
Last item first....if the TC is this close, it might make more sense to connect the two devices together with an ethernet cable. (Always use ethernet connections when possible for faster speeds and more reliable connections.) You would connect one end of the ethernet cable to one of the LAN ports on the Extreme and the other to the WAN port on the Time Capsule.
Bridge Mode....You only want one router doing DHCP and NAT and that is being done by the Extreme according to your post. Since the Time Capsule is also a router, you would want to configure it in Bridge Mode so that you will avoid IP conflicts and double NAT errors on your network. Do this as follows:
Open Airport Utility and click on Manual Setup for the Time Capsule.
Click on the Internet icon at the top of the pane.
Now look for the "Connection Sharing" setting near the bottom of the pane. Select "Off (Bridge Mode)
Click Update to save your new settings.

New to imaging, Questions about ZIS

Hello there. I am a new PC tech at my local school district. I'm just starting to delve into the ever so fascinating world of Zenworks and am currently at an unclear understanding. The admin is ready and waiting to push out a setup that includes Windows Active Directory. As I've read and been lead to understand in the forums here Zenworks imaging by default is suppose to save ISD info when it does an image. Most notable is workstation name of course. I have noticed that when imaging off of the server directly this does not occur. However when I've imaged from one PC as a master to any number of others, it does occur. Is there special criteria that must happen for this to work? What I need to be able to do is image and not worry about losing PC name and the SID info, otherwise everytime we image, we will have to clear the SID info on the server and reset it on said computer(s). Any help is greatly appreciated.

Originally Posted by wsimon
Hello there. I am a new PC tech at my local school district. I'm just starting to delve into the ever so fascinating world of Zenworks and am currently at an unclear understanding. The admin is ready and waiting to push out a setup that includes Windows Active Directory. As I've read and been lead to understand in the forums here Zenworks imaging by default is suppose to save ISD info when it does an image. Most notable is workstation name of course. I have noticed that when imaging off of the server directly this does not occur. However when I've imaged from one PC as a master to any number of others, it does occur. Is there special criteria that must happen for this to work? What I need to be able to do is image and not worry about losing PC name and the SID info, otherwise everytime we image, we will have to clear the SID info on the server and reset it on said computer(s). Any help is greatly appreciated.
Once you computers have been imported into Zenworks the computer name is maintained in the Image Safe Data (ISD) within the first 60ish sectors of the hard drive outside of the partitionable space. When you reimage the machine the zenworks agent picks up on and maintains the name of the computer in the ISD.
And the reverse is true in that changing the computer name, will change the computer name in the ISD on the next reboot. From within windows you can have a look with ziswin and from the bash prompt with zisview.
Likely overly simplified as the "Just Imaged Flag" influences the direction of the synchronization per se.
In short.. you may need to set the computer name once, but not for subsequent times when you reimage. Depending upon your naming scheme you may wish to grab a utility called 'wsname' and have it on your base image, and call it with the cmdlines.txt. This should give your computer a name based upon various criteria such as serial tag.. or IP or Mac Add, etc..
kevgo.

New to Mac questions about software

I am new to Mac. I am in need of a good client database software. The program I was using is not compatible with the Mac. I have found some that say they are Mac compatible but you need to install Windows or another type of software. I have had several people tell me not to install Windows on my Mac. Anyone have any suggestions. Help

Have a look at this thread which may answer your question:
http://discussions.apple.com/thread.jspa?messageID=6186687&#6186687

Brand new Dreamweaver user - question about SEND/SUBMIT button

Hello, all. Nice to meet you. I'm brand new to dreamweaver,
but not brand new to Design view in Frontpage - LOL.
I can create the basic website, with teh pictures,
thumbnails, multiple page cross links..etc.
My only question is I'm trying to make an application page -
basically a link from the home page that says APPLICATION.
I am familiar with adding text boxes for FIRST NAME/LAST
NAME/NUMBER/BEST TIME TO CALL...etc.
The only problem is I dont know what to do with that.
I don't think it can automatically send an email without smtp
info in the script, but I wouldnt mind letting it create a txt file
or something on the server so I can view it.
Or maybe it can send me an email, who knows.
Is there a really simple way or code I can use to have teh
send button somehow get to my email for me to view comments, names,
contact information...etc?
Remember, total beginner.
TIA

> Remember, total beginner.
The very best thing you can do is to get a good book on HTML
and CSS and
spend some time learning the underlying technology. DW is
very different
from FP, and will expect you to have some of this
understanding under your
belt.
There are only two ways to process form data -
1. Use mailto:[email protected] as the action of the form
2. Use a server-side scripting method to a) harvest the
form's data, b)
process it in some manner, e.g., enter it into a database, c)
formulate and
send an email to one or more email recipients, and d)
redirect the visitor
to some ending page
Method 1 is quite simple, and is also the least reliable. It
depends both
on your visitor having an email client already installed on
their computer -
this eliminates public computers, or home users without email
clients
installed (more and more it seems) - and on the installed
email client
responding to
the mailto call. It is not possible to use this method *and*
send the
visitor to a
thank you page as well.
Method 2a is the preferred method, since it eliminates the
problems of
method
1, but it means that you have to grapple with
server-scripting somehow (ASP,
CF, PHP, perl, etc.).
Method 2b would be to use some third-party form processing,
like
http://www.bebosoft.com/products/formstogo/.
You would have to decide which of these methods is best for
your needs,
but if it's Method 2a, then start by asking your host what
they provide for
form
processing. If it's 2b, then read their FAQ/instructions
carefully.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
==================
"JT6681" <[email protected]> wrote in
message
news:[email protected]...
> Hello, all. Nice to meet you. I'm brand new to
dreamweaver, but not brand
> new
> to Design view in Frontpage - LOL.
> I can create the basic website, with teh pictures,
thumbnails, multiple
> page
> cross links..etc.
>
> My only question is I'm trying to make an application
page - basically a
> link
> from the home page that says APPLICATION.
> I am familiar with adding text boxes for FIRST NAME/LAST
NAME/NUMBER/BEST
> TIME
> TO CALL...etc.
>
> The only problem is I dont know what to do with that.
>
> I don't think it can automatically send an email without
smtp info in the
> script, but I wouldnt mind letting it create a txt file
or something on
> the
> server so I can view it.
>
> Or maybe it can send me an email, who knows.
>
> Is there a really simple way or code I can use to have
teh send button
> somehow
> get to my email for me to view comments, names, contact
information...etc?
>
> Remember, total beginner.
>
> TIA
>

New to Apple, questions about using Windows, and other things

Hello all,
Today is my first day as an Apple owner. It's funny because I'm also a MCSE, MCSA, and MCP.
I purchased a 24" iMac, 2.8GHz, 4GB RAM, and 1TB Hard Drive.
I want to use Windows on my Mac so that I don't have to keep switching over to my PC. My main reason for using Windows is so that I can continue to enjoy my PC Games... mostly racing and D&D games.
So my question is... how does Windows run on bootcamp? Can I still use all of my USB controllers (like my steering wheels, joysticks, etc?)
I really havent even turned on my iMac... been too amazed at just looking at it for the first day (and also rearranging my home office).
I really just want to know from those of you who have PCs AND Macs, if you still find yourself having to go back to your PC because of incompatibilities or performance issues on the iMac?

Using BootCamp, your Windows experience is no different than if running it on a similarly configured PC. If you went with a VM running under Mac OS X (like VMWare or Parallels), there are a number of differences. However, using BootCamp you have a Mac-branded PC.
I'd point out that people have been dual-booting operating systems in this fashion for decades. Windows has no obvious in-built support for doing so, but other operating systems (like Linux, FreeBSD, etc.) have always very clearly and explicitly supported dual-booting (on Macs and regular PCs) from the get go.

New to apple, question about font sizes on show bookmarks pages

Former windows user, trying to get used to this beautiful new imac! When I am on the safari page, in the show all bookmarks page, the font is so small, and buttons to increase the size are disabled on the page! I know there must be a way to make the print bigger but how?
Thanks to all.. I think I'm learning more from reading these forums than with all the help pages.

Very sound advice (as always) Barry.
I (very briefly) considered offering the Terminal/Defaults route, but thought that Safari Enhancer was the lesser of two evils. Safari Enh does not need to be kept running after changes (like the bookmark font size) are made. & I believe most of it's functions within Safari are made by simply altering the plist file - so getting back a default configuration is very simple.... just reset safari.
keveliz : Barry's is good advice. I wouldn't put safari enhancer in the " ...here be dragons" or 'addicted to haxies' class myself... because it's just a program that you run & close afterwards - it doesn't carry on, (possibly) brewing trouble in the background.
I haven't been using Apples even a year now - but pc's & 6502 / 6800 & onwards micros since err, 1980..... & fwiw I personally think safari-enh is much safer than most 3rd party fixers ( which isn't saying much! - so Yep, I'd recommend it based on my usage )- there's good support, a useful discussions forum; although previous versions ( presumably sorted now?) could be annoying due to setting non-std options that you hadn't specifically checked - a problem if you're just starting & you wouldn't know what was a default setting & what wasn't.
None of which is intended to disagree with Barry's note of caution - be careful out there.

New Infinity customer question.

Hi All, This is my first post so please be gentle...
I have recently ordered Infinity as it has just become available in my area, All websites I have visited state I will receive the full 40Mb download. I understand it may not be exactly 40Mb but how accurate are the predictions? I don't want to order and receive half the speed as it would not make sense for me to upgrade at all.
Thanks.
Solved!
Go to Solution.

The predictions are actually quite conservative. Have seen customers on here predicted 27 and got the full 40.
The reason being, is that the predictions are based on something like 90% of the ports in the FTTC being active. The more active circuits there are, the more cross talk interference there is. Cross talk WILL reduce the connection rate.
Vectoring technology is being worked on at the moment which will effectively negate cross talk but it's not needed at the moment
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

New to Macs, Question about media players

Hi
im new to macs we have a macbook air, whats the most popular media player everyone uses for avi,mkv and mp4 files?
also im looking to use this to watch shows and movies at times and i was looking for a remote control hardware or app that will let me control it
but a few things one the remote has to work with whatever media application im using,if its app it has to be android which might be hard for you guys to reccomend me, and whether its hardware or app i want to be able to see my file list from the remote application or physical remote
any help would be greatly appreciated
thank you

I dare say I dont know a single Mac user that doesnt have VLC installed...... Its free and wonderful.
It digests almost everything out there (media wise)
http://www.videolan.org/vlc/download-macosx.html
Congrats on the new macbook AIr

New FIOS Customer

We had our service started on 03-08-2012. For the first week it was okay, but we've started to have problems.
At first I noticed a delay in STB response time with the remote (VZ P265v2), then no STB response at all when buttons were depressed. This is intermittent.
Afew hours ago the Dear Wife was watching, and the STB display clock said 11:14PM EDT when it was 11:19PM.
I have had to reset the STB three times now all with FP6A, dec errors.
I may not be as knowledgeable or eloquent as John CF here: An Open Letter
but in his list, numbers 1, 2, 3, and 8 are dead on, and if I may add to #8 the inability to roll out patches, fixes, and updates without causing glitches or loss of service for the end user.
John CF was with Dish Network since 1997 like we were with DirecTv since 1998, back then it was USB, and Hughes.
I have re-set my Verizon STB the same amount of times in the last 12Days, that I had In fourteen years with DirecTv.
If anyone needs numbers from the ONT, STB or Internet router I will be glad to get them.

This has got to be the most convoluted Forum I have ever had the honor to be associated with!
It will report posting errors, but doesn't explain them or am I supposed to be a genius?
I am too frustrated to go on, so I'm siging-off!

New FIOS Customer Question about hookup

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