New Infinity User - Reduced speeds

Dear all,
As a fellow BT Infinity user, I thought I will share my experience with you.
I got my BT Infinity option-2 (unlimited) installed on 27/09/2011 with a white box modem and Home Hub-3. The BT Engineer said that I should get approx. 33.9mbs downstream and 8.6mbs upstream (as stated on my BT order) and would take up to 10days to achieve this speeds.
When we did a speed test using a wired connection on http://speedtester.bt.com the reading was approx 15mbs downstream and 7mbs upstream. When I queried the less than half downstream reading, once again the BT Engineer said it would take up to 10days to get the required speeds. Then we did a couple more tests and the line speed was ranging between approx. 11 – 19mbs downstream and 5-7mbs upstream.
I then called the BT broadband support and updated them with the speed issues and once again I was told to wait until 10days and I’ll get the speeds specified on the BT order confirmation. So I waited for 10 days….
Now 10 days have passed and nothing has changed. I have already done several speed tests (wired connection) and logged my results with BT. Called BT support and they say to wait for another 10days and the speeds will increase.??
My speeds are still raging between approx. 11-19mbs downstream / 6-7mbs upstream.
I have read some forum suggestions to contact the mods. Is this (contact form) the right form to fill in and send to the mods ?
With kind regards,

Yes that's the correct form, include a link to this thread. A Mod will respond in a couple of days.

Similar Messages

New Infinity User/Speed Question

Hi All, I`m another newbie in here and also to the Infinity BB as well.
So Hello and Good Evening to you all. :-)
I had my Infinity installed on Monday Afternoon without a hitch I am pleased
to say and I have been lurking on the forums reading up over the last week
or so checking out the pitfalls and wrinkles I am likely to encounter.
I know this is an on going chestnut on here from all that I have read but when I
was given a over the phone (by a nice BT lady employee) speed test (I have had a new line installed
before getting Infinity) I was told I would get 37.5 meg down and over 8 meg upspeed of which I
was obviously happy and impressed.
When the young man did a speed test on Monday I got a creditable around about 32 meg so that was fine.
I have been testing since then on and off and a few times its got back to 30 and over but mainly in the 20s
and teens.
Tonight I did a test at about 20:06pm and got just 6.96 meg down what is that all about?
The Up speed had been mainly around 7-8 so I down have a problem with that at all but what about my dowload speed, the homehub is wired into my PC.
What do you suggest I do next as I dont really fancy waiting until the 10 days as it seems a bit convenient that date I am committed for 18 months!
Any help will be gratefully accepted.
Andrew.

"Is that 15 sync or through put ?"
To be honest, I don't know.
I have been hovering around these forums for a couple of months, since Infinity came to my area, not sure whether to change over or not. I was forced into a decision when informed that my ISP was closing down (UKOnline), and I could move to Sky with 6 month free broadband. As I detest the whole Sky/Rupert Murdock organisation ........ here I finally am, on Infinity
Sorry, strayed a bit from the topic there. During this 'hovering' period, I swear that I've seen a post stating that 15 Mbit figure, but I cannot remember where it is, so cannot confirm or quote it.
Perhaps, based on the Speedtester results output, which states :-
For your connection, the acceptable range of speeds is 12000-38717 Kbps
That it maybe the sync speed rather than the throughput. Either way, they are BOTH low, if true .....
Cheers
Edit: @Monkey - I would regard sync speed as the speed negotiated between your router/modem and your ISP, and the throughput the actual speed OBTAINED when transferring files, taking into account the overheads of the protocols/methods used (losses)
Throughput always being less than the sync speed
When i was on ADSL2+ I would knock off around 15% for losses (overheads). So if I synced up at 12 MBits, I would expect to a get throughput of around 10.25 Mbits'ish, and this usually was the case. 12Mbits - 15% (1.8 MBits) = 10.2 Mbits. This 15% figure may not be relevant to Infinity, I would hope it would be less, but don't know.

New Infinity Install - Dialup Speeds ...

This morning, I had Infinity installed by BT, although it was ordered through our ISP, a local firm who I've bought internet connection and services from for years - they have some sort of proxy deal with BT, and so actually my broadband has always been a BT service. However, the supplier, after checking recommended the NetGear N600 Dual Band Router, and I see that quite a few people here and on other forums are using 'non-standard' routers, and clearly they work.
We got off to a shaky start this morning, which turned out to be no username and password in the router. Fixed that. Got a connection - slow at first, then managed to get to 8.6Mbps up and around 16Mbps down - I was told 25Mbps down and 10Mbps ... that's what it says on my order confirmation.
The line is confirmed at 38Mbps.
But through the day the speed has dropped to near dialup rates, and most of the day I've been getting an uplink of around 120kbps, as reported by YouSendIt after it took 15 minutes to send a 12Mb file. The web is slow - pages are refreshing in slow motion, and email is sluggish.
Speedtest.net reports 0.12Mbps both up and down.
This is an entirely cabled setup, by the way. Yesterday I was still running my ADSL ... and frankly I wish I still was ...
I'm told I'm in the settling down period and have to wait 10 days ... but seriously, speeds this low?? Is that normal? I might expect them to wander between fast and medium, but not to drop way below ADSL.
My work is screwed and my supplier tells me he can't do anything until the 10 days are up.
But I'm here asking if anyone has any ideas about this? Configuration of the router? Anything!
I did a BT Speed Test this afternoon, and oddly that reported the line at 35.35Mbps down and 8.86Mbps up ... the performance, however, is nothing like this, not even close ... genuinely Speednet seems to be telling it like it is, not BT ...
I'd appreciate any help at all, because I'm in a bit of fix now.
Thanks.
Julian.
Solved!
Go to Solution.

Haha! Well, at least that made me smile!!
The company I use is a family company, a tiny company really, quite local, and they have had my business since 1994, so there is a high degree of trust and reliability, and they generally deliver a good service and great tech support.
But, they are new to this system - they said that yesterday, and unfortunately will likely be at the mercy of BT Wholesale and whoever else.
More unfortunately, my current work, my livelihood, is suddenly in jeopardy because of this. So it's a fraught and difficult issue suddenly ... and one in which I don't want the 10 days excuse thrown at me.
Settling down with middling to high speeds is one thing, but here, something is badly skewed, I agree.
Well, thanks anyway for your attention ... when and if it gets resolved, I shall post here so hopefully some other poor soul may get some help from it!
Julian.

New Infinity 2 installation - speed lower than exp...

Hi
I switched across from O2/Sky ADSL to Infinity 2 on 27 March. BT estimated the DL speed range for my line as 47-65Mbps.
The Openreach chap (contractor) was reluctant to change the faceplate because I already have an ADLSNation XTE-2005 filtered faceplate and it was proving a little tough to remove. He said this would probably be ok as it's 'fairly modern'. Muttered something about it delaying his next job.
I've read various comments about the compatibility of the XTE-2005 faceplate for vDSL.
He went away to do the cabinet stuff and returned to hook up the Homehub 5. While waiting for the hub to boot up I asked what speed he'd got at the cabinet. Blank stare. Oh, he said, I just check it on my iphone! Anyway, he did this and got a speed of around 31Mbps, less than expected but not a very good test over wireless. Thought it might pick over the next couple of days.
Now, I thought that initial line training period is 10 days, but the HH5 booklet talks about the line settling after 3 days. Which is right?
After 5 days, I've re-synced twice since installation and the BTW speed tester now shows the DL has crept up to 33.39 with an IP profile of 34.28. Obviously still nowhere near even the lower end of the range they estimated.
So ... do I need to wait for the full 10 days before complaining and/or mucking about with testing via the test socket etc ? I feel if I was going to get anywhere near the estimated speed range, I'd have got there by now.
I stupidly expected the Openreach engineer to check the speed at the cab and compare it with the speed at my faceplate to make sure I'm getting the best possible speed. Maybe this investigation needs to be done properly now.
I'm about 200 yards from the cab and my line quality may not be great. If they test properly and this is all I can get, then fine, but I'm not prepared to pay for Infinity 2 when I'm not even getting Infinity 1 speeds.
Any advice welcome. Many thanks.
Ian.

Here they are:
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ40608284
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 28/03/14
4. Board version:
BT Hub 5A
5. VDSL uptime:
1 days, 10:12:03
6. Data rate:
7708 / 35413
7. Maximum data rate:
6552 / 33261
8. Noise margin:
4.5 / 4.8
9. Line attenuation:
0.0 / 20.5
10. Signal attenuation:
0.0 / 17.9
11. Data sent/received:
285.7 MB / 1.2 GB
12. Broadband username:
[email protected]

I am a new Apple user and had a visitor, with an iPad, at my house. I noticed the response time slowed greatly. I have a Linksys N router and wondered is I need an Apple router to allow the speed to be consistent.

I am a new Apple user and had a visitor, with an iPad, at my house. I noticed the response time slowed greatly. I have a Linksys N router and wondered if I need an Apple router to allow the speed to be consistent.

I am a new Apple user and had a visitor, with an iPad, at my house. I noticed the response time slowed greatly. I have a Linksys N router and wondered if I need an Apple router to allow the speed to be consistent.

Bt infinity 2 low speed from the off.

Hello there, I upgraded to bt infinity 2 with home hub 5 a few weeks ago. My BT internet and wireless in the house had previously been quite good.
I was told the new cabinet could give me download speeds of 80mps.
Right from the off the speed with fibre-optic has been poor. Have been testing from the off and the download speed has been averaging out at around 40 (best ever 44mps). Upload has been averaging around 7. Ping reading usually around 30. Lowest speed was 3.6 mps upload!
Most of these test results were achieved with direct ethernet connection (which means a cable across the room so its not my ideal option). Wireless connection gives similar results. davolo home plugs have been the slowest of all - reducing speed to a crawl. Weird since they previously worked well with my old school broadband and are the 500mps type.
After a week of slow speeds and many phone calls and tests an engineer was sent out. He said the initial engineer had failed to establish the correct main socket which is outside the house. He did some work in there and went away saying speeds would gradually rise. Ansd that 80 mps wasn't realistic but something around 60 was do-able. Its now a week later and things have not improved.
I've enclosed 2 recent test/performance results. My line profile now seems to have very low projections.
would much appreciate any help/thoughts. Should add that I've not switched the hub on or off.
cheers again for the assistance.

many thanks for the prompt replies.
It would be great to think the speed will just rise after another week or so.
In case there is still a problem here is the data requested.
cheers
G

New Infinity customer help please.

Hey all
I had infinity option 2 installed today after 2 weeks of extreme excitement waiting for it. It was installed at 12pm and everything was great with speeds of 37mbps dl and 10mbps ul, but then as it got a bit later the speeds have seriously dropped, its now at 8mbps dl and about the same up load. The engineer told me that the speed should definately not drop at peak times and that I will have 37mbps all the time. Also Im trying to download a tv series from utorrent which I was really looking forward to doing with my new connection but the speeds will not go above 2.0kbs, Im starting to regret this already. Any similar experiences ? or solutions ?
By the way my set up is Smart tv and laptop connected wirelessly and ps3 connected with ethernet.
Thanks alot in advance.

To get an Idea of your speed profile can you run http://www.speedtester.bt.com/
Preferably wired direct into the router/HH3 and no other activity/downloading etc going on.
And we can see what your IP is set to at the moment.
For example mine is.-
IP Profile for your line is -38717 Kbps
Download speedachieved during the test was - 36616 Kbps
For your connection, the acceptable range of speedsis 12000-38717 Kbps .
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

New Infinity and BT Vision problem solved - thanks...

Not a problem or a complaint this time, but a pat on the back for BT.
I received my new BT Infinity service today, the engineers were on time, professional and quick. After my Infinity service was active however I noticed I was getting a lot of V04 errors on BT Vision On Demand stuff. I checked the line speed, and all seemed to be great, I am getting over 42meg!! So why the V04?? I called BT support and spoke to a lovely lady who seemed to know exactly what I was talking about, and she had the problem sussed out and fixed in about two minutes.
It turns out the problem was due to a QoS setting on my profile. Over the last 18 months or so I had several times that my old ADSL broadband line speed would just dissappear to almost nothing, each time the BT support staff would push up the QoS in order to try and provide a good enough line speed for the BT vision to work. This setting was never fixed when my new Infinity connection was setup and it was causing problems, hence the V04. Problem appears to be fixed now, thanks for the quick resultion BT.

sjtp wrote:
One thing on powerline adaptors (picked up from a comment by another poster on the forum at some point).
Powerline adaptors should never be used on power surge controlled extensions.
Where possible, they should not be used on extensions.
They should not be plugged into the one half of a twin socket with a surge controlled extension in the other half.
Most people know the first two, but maybe not the third ~ I didn't till I saw that other post. It is quite natural to have all your computer equipment plugged into a surge controlled extension with the powerline plugged in conveniently next to it. When I read the other post I changed mine around; because of the layout I had to break rule 2 to do it and temporarily use a long mains extension for the powerline, but it still very considerably imporoved the powerline performance.
That said, the performance I was seeing even with the problem wasn't bad enough to stop streaming working.
They say that because it can hinder the performance, as some surge protectors destroy signal but some are fine.
If this helped you please click the Star beside my name.
If this answered your question please click "Mark as Accepted Solution" below.

New Mac user with iSight Problem

I have a MacBook Pro 17". I can't seem to get the built in iSight camera to work in iChat. I've tried the camera using Photobooth and iMovieHD and both of those allowed me to use the camera but when I try to use the camera in iChat...even just to see the video preview screen it tells me that my computer does not support video conferencing. Any thoughts? I'm a brand new Mac user so I'm not familiar with any of this software or hardware. Thanks.

Welcome to Discussions, clhockey
(1) Verify that your system meet all the requirements listed in this article for what you want to do:
http://docs.info.apple.com/article.html?artnum=306687
(2) Check your broadband speed (up and down) using this site: http://www.speedtest.net/.
Other than your browser, do not have any app that use the internet running while you test.
(3) Check (and adjust if necessary) to see that your System Preferences > QuickTime > Streaming > Streaming Speed is set to 1MB or higher.
(4) Quit ALL applications. Then launch iChat only and see if it works for you.
EZ Jim
PowerBook 1.67 GHz w/Mac OS X (10.4.10) G5 DP 1.8 w/Mac OS X (10.5) External iSight

I am a new Mac user. It is necessary to install an antivirus?

I am a new Mac user. Before this, I used a PC and it was necessary to have an antivirus.
It is necessary to install an antivirus in my Mac? In this case, how can I do it?
Thanks!

Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

New Mac User - probably a simple question.

I am a new mac user. I bought two macs to basically ichat my new daughter with her grandparents. This is the setup
1. Macbook 2.0 / 2 gig ram with built in isight. Ethernet DSL connection 6 mps down/768 up.
2. Mac Mini G4 / 1 gig ram with external isight. Ethernet DSL connections 2 mps down/384k up.
The quality just is very poor on the mac mini side. They can barely make out my daughter. The quality is acceptable on the macbook side. I have read the forum and tried the things I could understand. Under the connection doctor, the macbook side is getting 30fps and the mini is getting only 15fps.
Besides upgrading the mini to a intel based higher processor, is there anything we can do to get better video quality?
I tried this new software SIGHTSPEED and the video quality is amazing on both ends.

Hi Amit,
The quicktime setting should not be on Automatic or the very top setting of Intranet/LAN as they both have problems with iChat.
Your download speed means you should use the 1.5meg/T1/Intranet/Lan setting.
Don't forget the restart of iChat if you have to change the setting.
If his download is 1.5 meg to 3 meg (half yours) he should also use the 1.5meg/T1 setting.
Is there any chance he is doing a download at the same time or other internet use ?
Are there other computers at his end that are on line ?
There is a vauge chance that the modem at one end can not handle the current speeds you are supposed to get from the ISP. However this is likely to show up in Speed tests when it is a lot lower than what you (both) are paying for.
Test site http://www.bplspeedtest.com/broadband-speed-test.php use the button with the red and green arrows.
12:12 AM Monday; August 14, 2006

How to add new fields in Reduced message ( in BD53 )

Hi Experts,
How to add new fields in Reduced message ( in BD53 ), when the required field iis available in Table or Structure and need to be added in BD53 so that we can ALE.
Thanks,
Ninad

Hello,
I think of something like:
First, you create extension, with transaction WE30.
Then, reduce your idoc, your extension should also be proposed.
Do not forget to add this extension in outbound we82, and/or we57 in inbound, and WE20, and find BTE or exit to populate extension.
regards.
F.S.

I am a new mac user and I switch to mac due to the graphics that it brings. I do website in pc and I heard iweb is the best.NOW i heard that iweb will be discontinue. so what is the best application there for website using MAC OSX lion?

I am a new mac user and I switch to mac due to the graphics that it brings. I do website in pc and I heard iweb is the best.NOW i heard that iweb will be discontinue. so what is the best application there for website using MAC OSX lion?

It is now confirmed that iWeb, and iDVD, has been discontinued by Apple. This is evidenced by the fact that new Macs are shipping with iLife 11 installed but without iWeb and iDVD.
On June 30, 2012 MobileMe will be shutdown. However, iWeb will still continue to work but without the following:
Features No Longer Available Once MobileMe is Discontinued:
◼ Password protection
◼ Blog and photo comments
◼ Blog search
◼ Hit counter
◼ MobileMe Gallery
All of these features can be replaced with 3rd party options.
I found that if I published my site to a folder on my hard drive and then uploaded with a 3rd party FTP client subscriptions to slideshows and the RSS feed were broken. If I published directly from iWeb to the FPT server those two features continued to work correctly.
There's another problem and that's with iWeb's popup slideshows. Once the MMe servers are no longer online the popup slideshow buttons will not display their images.
Click to view full size
However, Roddy McKay and I have figured out a way to modify existing sites with those slideshows and iWeb itself so that those images will display as expected once MobileMe servers are gone. How to is described in this tutorial: #26 - How to Modify iWeb So Popup Slideshows Will Work After MobileMe is Discontinued.
It now appears that the iLife suite of applications offered on disc is now a discontinued product and the remaining supported iApps will only be available thru the App Store from now on. However, the iLife 11 boxed version that is still available at the online Apple Store (Store button at the top of the page) and those still on the shelves of retailers will include iWeb and iDVD. Those two apps were listed in small, gray text on the iLife 11 box that I bought.
Personally, if I didn't already have a copy I would purchase one to have it for reinstallation purposes if ever needed.
This might be of some interest to you at this time: Life After MobileMe.
OT

I just created a new profile/user on my MacBook Pro. My pointer/mouse. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. Mouse moves but will not click. Already tried restarting and the pram zap.

I just created a new profile/user on my MacBook Pro. My pointer/mouse on my trackpad. It works fine in my older user profile, but when I go to the new profile my mac will not respond to clicks. The Mouse moves but will not click. Already tried restarting and the pram zap. The problem starts when I log out of my main profile. I get to the login screen and my laptop stops responding to clicks. When I manage to make my way back to my main profile the mouse works perfectly. Should I just delete the new profile and try again?

If the modem is also a router, either use the modem in bridge and run pppoe client on the TC.. that is assuming ADSL or similar eg vdsl. If it is cable service.. and the modem is a router, then bridge the TC.. go to internet page and select connect by ethernet and below that set connection sharing to bridge.
Please tell us more about the modem if the above gives you issues.

New computer and new skype user, new norton user -...

new computer and new skype user, new norton user-Norton keeps asking me if I want to allow all these different computers-all I have is a list of numbers so I dont know who they are or what it is about. I let one in to experiement but there doesnt seem to be anyone trying to call me .Who are these people/computers? What happens if I allow/dont allow them.? Its happenning frequently and I'm worried it might be hackers. Its probably something obvious but I'd appreciate advice.

Hi Kevin,
You can download Acrobat from: Free Acrobat XI Pro | Download Adobe Acrobat XI Pro free trial
and use your Adobe ID (email address) to license the software.
Please use the same email that you used to purchase the subscription.
Regards,
Rave

New Infinity User - Reduced speeds

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