New ipod nano won't sync music from computer computer sees its there but music doesn't show up on the actual nano itself

Got my son an Ipod Nano for Christmas. We have got the tunes onto the computer via itunes card - the cost has come off, the tunes are on the computer, but we cannot get the music to go onto the nano. When connected to the computer, under "my computer" the ipod appears, and when I click on that it shows the tunes are supposedly there, but when we go onto the actual Nano, it says there is no music!! Can anyone help??

Make sure before you sync that "sync music" is selected in music upper selection. This is not selected by default. Cheers!

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If that's not a real email, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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New ipod nano won't sync music from computer computer sees its there but music doesn't show up on the actual nano itself

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