New itunes wont restore new iphone 5 from old phones backup

My new iphone 5 refuses to restore from a backup of my old 4S using i tunes (latest version).
It recognises it as a new phone, asks where to restore from,
It starts the restore then freezes indicating 1 minute left,
this then turns into 2 minutes, 3 minutes 4,5,6, and on and on
I have about 20G of music on the old phone and i cloud will only accept 5Gig
Any advice
Thanks in advance
Lisboy

You're welcome.  If your phone is not showing under Devices on the left side of iTunes after connecting it, see the troubleshooting steps here:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows

Similar Messages

  • I a got a new phone and backed all of my stuff on to the new one can I now delete the old phone backups off I cloud without deleting the content from my phone?

    I a got a new phone and backed all of my stuff on to the new one can I now delete the old phone backups off I cloud without deleting the content from my phone?

    Yes, absolutely, but before you do, give yourself three or four days to verify that you have everything on the new phone. You also probably will not be able to delete old backup for three days anyway, I have heard that Apple places server in three days lock out after restore from backup initially started.

  • How can I restore my iPhone from an icloud backup

    How can I restore my iPhone from an icloud backup?
    Last time i restored my iphone was yesterday, and some of my photos got deleted. So I thought of restoring my ipod, but it ended up restoring it from a 2011 backup... help???

    So much got deleted... how can I get it backk????

  • How do i restore an iphone from an icloud backup

    How do i restore an iphone from an icloud backup?

    See the "iCloud: How to restore from a backup" section in this support article:
    http://support.apple.com/kb/ht1766
    Regards.

  • ITunes could not restore the iPhone, because backup copy is corrupted or is not compatible with restorable iPhone. What do I do if I want to restore the iPhone from the latest backup?

    I want to restore the iPhone from a backup, but can not as much as they wrote iTunes
    "iTunes could not restore the iPhone, because backup copy is corrupted or is not compatible with restorable iPhone."

    Bummer. Sounds like the backup is corrupt...
    Do you have a question?

  • Can you restore an iPhone from an iPod backup?

    Hi Everybody,
    I plan on buying an iPhone 4S (64 GB Black) on Friday, and have been using an iPod Touch 2nd Generation (8 GB) for over a year and a half. I love my iPod, and have a lot of pictures, data from apps, et cetera stored on it, and I would obviously want them on my shiny new iPhone, running the way they did on my iPod. I am especially concerned with game progress, as I love my iPod as a gaming machine and hope that my progress would transfer over to my iPhone.
    I'm wondering if I will have the option of "restoring" my new iPhone from the iPod backup. This would save me a LOT of time.
    If so, how much of the data would sync over? Would it be literally everything?
    Lastly, would data from apps I've deleted also be synced over to the iPhone? I have way more than 8 GB worth of apps, and I've deleted some of them along the way. They're still stored on my computer, but no longer on my iPod. Would their data be on the iPhone if I reinstalled them on my iPhone?
    The iPod touch is running iOS 4.2.1, and the iPhone will be running iOS 5.
    Thanks for taking the time to look at my question, and I hope you can help! It's certainly appreciated!
    Colin W.

    When I got my iPhone 4 earlier this year, I was able to select my 2G Touch's backup to transfer all my app data, preferences, etc. over to the iPhone.  There's no guarantee this will work with iOS 5 and iPhone 4S, but I don't see why not.
    But assuming that is will work as in the past, during the iPhone setup process you will be prompted to either set it up as a new device or from a backup. If you select your Touch's backup then all the settings and preferences you've set on the Touch will be applied to the iPhone (minus passwords, for security reasons).  If you have any media (apps, music, etc.) in your library that are not currently on your Touch, all you need to do is tweak your iPhone's sync settings to pick additional (or different) items.
    However, one caveat that I learned from my experience -- As the iPhone setup proceeds, it will get to a point where everything's set up, but it has not sync'd anything yet (I think by default it will wait until you click the Sync button). Before you sync the iPhone to your library, eject the iPhone and go into the iPhone's settings and sign into your iTunes account, then re-connect to iTunes and then sync your content. If you don't sign in before syncing you may get error 13 (that drove me batty until I figured this out).
    Also, if you're going to continue using the Touch, then I'd recommend re-naming your iPhone after it is set up so that subsequent backups of the two devices are easily distinguished from each other, in case someday you want to restore from a backup.

  • How can I restore my iPhone from a different backup?

    Okay I don't know if this is possible, but it would really make my life easier if someone knew how to do this.
    My old iPhone was named Joe's iPhone. It had all my contacts, pics, apps, everything. That phone broke and my Mom gave me her old iPhone, both are 3g. So on my computer I obviously had sync'd my old phone (Joe's iPhone) and backed it up. Can I restore my Moms phone and boot it up with my old backup so I'll have all my contacts? I've tried restoring it, but I also backed up my Mom's phone on my computer so whenever I restore it, it just comes back with all her contacts. I want to chose to restore from my old phone backup.
    Is this possible? Can anyone walk me through doing that?

    Hi Joe,
    Just right-click on the iPhone(on the left side of iTunes, under Devices) and then choose Restore from Backup. Then choose the backup that has the date and name of your previous phone.
    These articles provide additional information about iPhone backups:
    http://support.apple.com/kb/HT1766
    http://support.apple.com/kb/HT1414
    -Jason

  • How to restore an Iphone from an older backup ?

    My Iphone backup crashed upgrading to IOS5 :-(
    Under : Users/[username]/AppData/Roaming/Apple Computer/MobileSync/Backup     I find an old backup I want to use.
    Itunes does put its backups in this folder but this older backup is not visible in Itunes.
    I tried replacing the contents but no luck.
    So the question is how to restore from that old backup without using Timecapsule?
    Thanks for any help,
    Best regards,
    Sanny

    Sorry, maybe that was a bit unclear.
    So again my urgent request:
    How can I restore my iphone with an OLDER backup version from iCloud (2 weeks ago)
    At this moment I can choose only one of the last three backups made recently on iCloud.
    Please help
    I have a backup from Jan 2014 on itunes
    that means I loose all the pictures from Jan to May... aaaaahhhhh

  • HT1766 Can I restore my iPhone from an older backup than the most recent?

    Ca. I restore my iPhone from a backup that is older than the most recent one?

    Hey Geigerfam4,
    The following info covers restoring from earlier backups:
    You can choose from up to three of the most recent backups associated with your iCloud account. Each backup shows the date and time the backup was created, as well as the name of the device that created the backup. Unless you want to restore an older backup, choose the most recent backup of the device you want to restore.
    from: iCloud: Troubleshooting restoring an iCloud backup
    http://support.apple.com/kb/TS4036
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • My laptop crashed and i had to fully retore it and its delwted my itunes have i lost all my old phone backups

    my laptop crashed and i had to fully retore it and its delwted my itunes have i lost all my old phone backups

    I'm not sure what your question is. If it's about your iTunes downloads/library then copy them back from your backup of your library and add it into your iTunes library via File > Add To Library.
    Or you might be able to redownload some/all of your past purchases via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - if you've changed countries since buying them, or if the rights-holder has removed them from the store, then you won't be able to redownload them.
    If you have non-iTunes purchased music on your phone and don't have a copy of it on your backup then there are some programs listed halfway down this page which should be able to copy them back : Recover your iTunes library from your iPod or iOS device.

  • Restoring a IPhone from a older backup before a new one.

    Last night around 8 I restored my iphone to mess with downgrading to a older version then 1.1.3. I did a backup to make sure when I upgrade back to 1.1.3 that I will get everything back. It took a long time, but now when I go back to restore from my backup, all it shows is a backup date of when I was done at 2 in the morning. Where did the older one go? I was docking and undocking my phone and shutting it off and resetting itunes so does that mean that it overrider the older backup?.
    Does this mean that my backup is now empty and all my contacts and settings are gone? Please help! Can I choose to restore from the older backup from 8pm? I already did the newer restore but never synced all the way because of time, and so far all my contacts are empty!

    Itunes only keeps one backup and overwrites the backup each time there is a change. The only way I know of to keep this from happening is to pull a copy of the backup out of the itunes folder and store it somewhere else. That way you can always drop it back in at a later date if you need to.
    Windows users can find the backup here: C:\Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup
    Mac users: Username/Library/Application Support/MobileSync/Backup

  • How to restore an iPhone from a previous backup using iTunes

    Hi all, I don't have a question - but merely a story of the solution I found to restore a previous backup from my wife's iPhone 5c that had some problems. Long story short, something got jammed with her Exchange email account settings and she lost all of her contacts and emails. Everything was fine on her work server (accessing the account using Outlook or the web app worked just fine). For whatever reason, this would not be fixed by deleting and recreating the Exchange account on the iPhone for some reason.
    First let me say that this would never have worked if I didn't have a recent, intentional, manual backup of her phone. Moral of the story: plug your phone in to your computer and back up regularly. However, the trouble always seems to arise (much like it did in this case): with an automatic backup overwriting a good file with bad data.
    My last known good backup was on Feb 17th. After that date, something went wrong on the phone. When I connected it to the computer in an effort to restore it from that backup, I was befuddled by the fact that the first thing iTunes does is immediately back up the phone, which automatically overwrites the 'Latest Backup' with today's date (the 20th). I tried restoring the backup thinking to myself that iTunes would fish out the second most recent, but when it was finished I got a restored version of the phone that was broken, not the working copy from the 17th.
    Before starting this process it's important to know what on which date your last good backup completed.
    I should note that in my study I learned that there is a fundamental difference between backing up and syncing. The former handles all the settings and iOS stuff, the latter is all about apps and music (and stuff). This knowledge proved useful later.
    I'm using an iMac with OSX Yosemite 10.10.2, iTunes 12.1.0.50, and a USB backup drive filled daily, courtesy of Time Machine.
    The process looked like this:
    1. Unplug the phone, double tap the home button and quit all the apps, and turn it off. It's probably not necessary to shut it down entirely, but that's what OCD does - it makes you do irrational things.
    2. Quit all the computer's programs, and restart. Again, the wonder of OCD.
    3. Once restarted, don't open iTunes. Mouse up to the 'Go' menu in the Finder top bar. Click on 'Go'. Hold down the 'Option' key and you'll notice the 'Library' submenu magically appears. Click 'Library'.
    4. A Finder > Library window will open. Double click on 'Application Support'. Double click on 'MobileSync'. You should be staring at a Finder window with a folder called 'Backup'. Don't double click it.
    5. From here, launch Time Machine from the Dock or from Mission Control. Ooh and aaahh as the Finder window magically animates itself into file-folder order.
    6. Scan back in time to the date after your last good backup. Click 'Restore'. It will ask you if you want to keep or overwrite the 'Backup' folder. I overwrote mine. It was a 25GB folder, so the Time Machine recovery took a while.
    7. While the recovery was going on, I learned of a way (here) to use the Terminal application (inside Mission Control > Other) to disable the automatic backup function in iTunes. For sake of not mis-copying the Terminal commands and giving you broken code, I suggest you refer to that page - plus, you should give them kudos and share their work because frankly, I'm not smart enough to have written it. Simply copy in the 'disable' command in to Terminal, wait a moment, and a new Terminal command line will pop-up. That means it's done and good. I thought I might get some fireworks, but alas.
    8. With the backups turned off, the phone unplugged, and the Time Machine restore complete, I quit Time Machine and launched iTunes.
    9. I plugged in the phone. It booted up. It then synced, but did not backup (which was perfect). The 'Latest Backup' field thankfully read February 17th. Joy. I clicked 'Restore Backup...' and the process began. The phone successfully recovered and I was elated.
    10. Now recovered and fully functional again (contacts and mail both intact), I again unplugged the phone and then quit iTunes. I returned to the Terminal application, and punched in the other code that causes the automatic backup to resume. I relaunched iTunes, plugged in a different iPhone (to test objectively), and it both synced and backed up. Huzzah.
    To be honest, I won't be following this thread nor replying to questions if any arise. I just thought I should share the solution and thank all of the people who posted stuff along the way that helped me out of a jam. Thank You.
    -- Cedric

    Hi austinflorida,
    Thank you for using Apple Support Communities.
    From your post I understand you want to restore your iOS backups to the new iTunes installation.  Take a look at the information below on how you can accomplish this.
    If you backed your iOS device up to iTunes, back up your devices on the new computer or manually transfer the backups from your old computer. The backups belong in:
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata%and click OK.
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key.
    Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, move the cursor to the top-right, click on the magnifying glass charm, type %appdata% and press the Return key.
    iTunes: How to move your music to a new computer
    Take care,
    Alex H.

  • New ipod wont restore back to my old ipod settings.

    okay, so I picked up a new ipod today in the apple store due to the fact that my old one had an unresponsive touch screen(it wouldn't unlock) they took mine and gave me a new one. i had my old ipod stuff backed up on my Itunes and when i tried restoring this new ipod to my old settings it said it couldn't do it. so i decided to register it as a new ipod, mind helping me out on figuring out how to restore it and make it just like my old ipod?

    What was the iOS version of the old iPod and of the new iPod? You can't restore an iPod that has an iOD version older than the iOD on the backup.

  • I click to restore my iPhone from the last backup that I've made, I get the confirmation that it has been restored however, when my iPhone restarts nothing changes, it comes up as the 'set up' like a new iPhone again. Help!!

    I've tried several times and the same thing keeps happening, my iPhone says its backing up it restarts itself but it's back to the start and it sets up as a new iPhone

    You may not get a response as you are shouting at everyone.
    All caps indicates shouting, is considered rude, and is difficult to read.
    Many will not read such posts.
    Try turning off you caps lock and asking again.

  • "iTunes cannot restore the iPhone 5 because the backup session failed im trying to back it up from my iphone 4s

    Hi!
    i am trying to back up my iPhone 5 data from my previous iPhone 4s but the session keep failed... i was reading and they said maybe its from the Firewall, i have turned them off but the problem still there!
    i am trying to bakc it up since 2 months now and i didnt use it yet cuz i cant access my data!!
    please i need your help urgently

    This means when you backed up your device you clicked encrypt backup... That means you need a password to unlock the backup and restore to it. Call apple support for help if you forgot your password.

Maybe you are looking for