New Macbook Pro Shiny Keys

I bought my MBP on the 31st of December 2009. Just this morning I noticed that the delete, return and space-bar keys have started to deteriorate and get that shine that keys get after extended use.
Is there are a solution to this? Does anyone know if this is covered by warranty etc., or what the best way to deal with this issue. I understand it is cosmetic, but it is doing my head in... Cheers.

Use a keyboard protector. This one is the best available:
Moshi Clearguard MB

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New Macbook Pro number keys not working

Hi everyone,
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Any suggestions would be greatly appreciated!
Thanks!

This same issue happens to me frequently. I've lived with it for the most part just because I didn't want to spend my time running down Apple's glitch. I can not tell if it is a hardware, firmware, or software issue. I have a case number which is 163792369 that I've had since June. I've never taken it in because it is not consistent. I'm leaning towards an OS glitch. I have searched Apple's archives and found one reference to it happening on an earlier version of OS-X, but I was afraid to install the patch because of version differences. Please let me know if you get a solution from the customer support. It is somewhat frustrating as this is my first experience with a Mac and I understand it's a complex piece of machinery from a hardware and software perspective, but fresh out of the box the freak'in keys should work.
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It just works??? Most of the time.

Brand new MacBook Pro – 'sticky' keys

Hi all
I just bought a brand new MacBook Pro retina 15", which came with Mavericks pre-installed (currently on 10.9.1).
I've been having a really irritating issue with the keyboard since I started using it. The Mac seems to think that certain keys are 'sticky' – this is not a physical problem, but a virtual one. It's incredibly hard to describe, but basically, every few minutes, a (seemingly random) key will act as though it is stuck down. Not on the physical keyboard itself, but on screen. It really frequently happens when I use command+tab to switch apps. I'll hit the keys once, but all of a sudden the app menu will stay on screen, with the selected app cycling round indefinitely – even once I have let go of the keys. Also, in Photoshop it seems to think the space bar is held down a lot of the time, so I can't click on anything until I hit space again to disable it. Another instance is hitting command+C to copy, and it not registering. So I have to hit it again.
My usual set up is to use a wireless (bluetooth) Apple keyboard and Magic Mouse, with a Wacom tablet plugged in via USB. However I have systematically tried various things to narrow it down. At first I thought it was the Apple wireless keyboard, but that works just fine on my old iMac. Then I thought it could be my (fairly old) Wacom tablet causing the problem, but that works OK on my iMac too.
I have turned off both Bluetooth and wireless on the MacBook, and unplugged the Wacom, and the issue persists even when using the built-in keyboard and trackpad.
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Thanks

You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

I uses Time Machine to transfer files and program from old to new MacBook Pro. Aperture doesn't work. Every time I open Aperture the computer need me to key in Serial number. How do I fix it.

Hi There,
I purchased a new MacBook Pro Retina 15". Since I am using MacBook Pro and I uses Time Machine for backup files and program. Store saleman tell me I can retore my existing program and files from old MacBook Pro to new MacBook Pro computer. After files transfer it seem to be OK. But only Aperture has a problem when every time I open Aperture to edit photos, MacBook Pro ask me to key in the Aperture Serial Number that made me so inconvinent. Did any one have meet this problem and can someone teach me how to fix it, Thanks.
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I just got my brand new macbook pro and noticed that my right shift key is broken. It is a bit hard to explain, but basically I can only press down the bottom right corner of the key. The top left corner of the key will not push down no matter how hard I push down on it and feels "stuck". Because of this, whenever I am using the shift key on the right side of the keyboard I have to make sure that I press the bottom right part of the key in order for the notebook to detect it. Quite annoying. Is anyone else having the same issue, and is there any work around for this? I am currently in South Korea for an extended period of time and am not really sure I want to take it in to the apple authorized repair centers here, because I have heard some bad stories about them.

****, worst case scenario.
In that case, would I have to get it fixed right away or can I just wait until I get back to the california around february/march? Or in other words, would they still fix it for me even though I have had the laptop for about 6 months or do I have to bring it in right away. Because I am out of the country I would prefer to wait until I can take it to an apple store back in the states rather than dealing with it in another country, specifically because I have heard some bad stories about dealing with the authorized care centers here. I just don't want to wait 6 months and have them say that they can't do anything about it because I have already had the laptop for half a year.
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Message was edited by: kwonster

What is the best 3G key for new macbook pro, what is the best 3G key for new macbook pro

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Yours sincerely
Florent

First the reason sounds like "tech guy doesn't know"
If your in Europe then I use Vodafone, and have been happy. I also tether my Android phone, depending whc has better reception (though the Android is free with easytether)

I have a new Macbook pro, I cannot get past the country selection screen. 'Continue' is greyed out and keys just make error sounds. How do I move it on?

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sideeque wrote:
I have the same problem. What did you do last time?
What should I do now? Its around 40 miles away the apple store? Would they pay my taxi fare to go and return?
How can we trust this apple product?
You are still under warranty. Call Apple Care.

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Hi...
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
he cant use his key board
You'll need to use a wired (USB) keyboard.

Recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although don't have my key codes!! should i just buy new software package ?

recently bought new macbook pro , transferred data over and thought microsoft office would work on new laptop. Icons are there , although requires key codes and I don't have my key codes anymore as dog chewed the packaging!! should i just buy new software package ? I am told that this is a microsoft issue not a mac issue !! But all my other data on the old macbook pro transferred over even the icons for office for mac on the bottom app bar. only now I can't open any of my word or excel files without key code! I thought that there may have been something that could be done before having to bite the bullet and fork out for new software package.??

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Hey i bought a 2015 macbook pro retina 13'' as well, are mainly ur arrow keys loose/wobbly? i may have this issue too but am not sure if this is supposed to be normal or not.

After I used the migration tool to transfer contents of my previous MacBook Pro I cannot log in to my new MacBook Pro. I have tried using old and new passwords but to no effect. I cannot use my Apple ID. How can I re-set my MBook to factory setting pls?

I have been a proud owner of Apple products for many years. However, this problem is very frustrating! Any help will be appreciated. I used the migration tool to transfer the contents of my old MacBook Pro to my new shiny MacBook Pro Retina! After migration finished I tried to access my new MacBook Pro retina. However, when asking me to log in it refuses to accept the passwords from either the new MacBook or the old one! I do not have the option of using my Apple ID either.... Please help! Unfortunately, I am past my 90 day Apple Support!!

Restart holding down the CMD+R keys, launch Disk Utility and erase the HD, quit DU, and restore the OS. On first boot, use the Setup Assistant to do the migration. Details in Pondini's Setup New Mac guide.

I want to retain my itunes 'date added' information when transferring to my new macbook pro

Hello There
I think even before I ask this, that I know what the answer will be, so please don't laugh at me, just sympathise..
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I'm hoping out there someone will tell me that apple have realised this is rubbish and have fixed, or will say fret no longer, here is the magic workaround, but I haven't found anyone who can yet. Does anyone have the answer?
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Cheers
Mr Sherlock

weird very weird. today i did this again today after already being unsuccessful earlier. exactly the same thing as i have done before, exactly. didn't try to import. didn't say damaged library, copied everything in including date. have tried it about 10 times no luck. today it just worked.
how weird is that?
oh well JG - maybe you mixed a magic potion for me?
anyway, thank you for all the help.
to anyone else reading this all i can say is keep trying, you never know. follow the above advice. you may feel exasperated and think you have done it already, but keep trying.
cheers
P

How to install Mountain Lion on New Macbook Pro from APPS

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I think the problem is that you can't install an older OS X version onto a system running a newer OS X version. So I would try the following:
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Have a good backup of everything before starting in case there are problems.
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Welcome to the Apple Support Communities
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