New Need help with your email?

If you’re forgotten your password (it’s so easily done), you need help setting up your email or you’re having problems with your email account please follow the step by step instructions to get help setting up and fixing any email issues you’re having.
Simply answer a few questions about your email account and what you need help with, and we’ll help with the rest.
Each step includes a helpful picture to keep you right.
We’d love to get your feedback on whether this helped you so please post on this board to let us know how you got on.
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

- Go to Settings>iTunes and App Stores and sign out and sign into update/new account.
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

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Need help with "your purchase can not be completed" when buying an ibook (or anything else for that matter)

I need help with an error message - "your purchase cannot be completed" when buying something on itunes.

Lukas --
Out of curiosity, did you activate the trial software? Let us know and we will try to help.
Dale A. Howard [MVP]
VP of Educational Services
msProjectExperts
http://www.msprojectexperts.com
http://www.projectserverexperts.com
"We write the books on Project Server"

I need help with lost email

I have had an "sbcglobal.net" account for at least 10 years or more. I always save emails in my inbox that I still need to address. Over the last week, I have noticed that many are going missing, and this morning, another 2 days of emails were deleted out of my box. It doesn't matter what device I use to look at my email, they are gone. They are not in the trash box. What do I do? Panicking!!!

Hello, !
Thanks for posting. I'm sorry to hear some of your e-mails are missing. We would be happy to look into this for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue.
You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns.
-Mariana

New to Adobe Forms and need help with Submit Email button

I am new to Adobe Forms in Windows. I created a form with a submit email button. When users try to click the button, the message is operation cannot be completed. My test user has Adobe Reader 9 installed. I'm at a loss as to how to resolve the issue. Please assist. TIA!

Three different aspects
1. Set the form up to submit the data (XML or FDF), not the full PDF. You can import the data to the PDF on your end.
2. You can turn on Extended Reader Rights, but then limit the use/users to 500 by the EULA. The applicability of this option depends on your intended application. In a small office, it would be fine. For general web use you would likely exceed the limit and be in violation of the EULA.
3. There may be an e-mail problem, one reason that e-mail is not recommended for form submission (even if the manual discusses it). Again, in a controlled environment like an office it will probably work fine, but in a web setup it is best to use a web script. There are 2 problems with e-mail that both depend on the client system (YOU have no control, but will be blamed in any case). First, the client machine has to be set up as an active MAPI client. Many folks do not have this on. Second, some e-mail clients treat PDFs like text and the result is a corrupt e-mail submission, even if it makes to you.
If you have the possibility of web submission, do it. I suggest only having the form data submitted and not the form.

I need help with an email WiFi sending problem on my iPad 2

I’m having an email WiFi sending problem on my iPad 2     Model: MC774C/A; IOS VERSION: 6.1.3 (10B329).
While I use 4 email accounts on the iPad -- Hotmail, Gmail, iCloud and ns.sympatico.ca ( a division of BellAliant) – the sending difficulty only relates to the ns.sympatico.ca. The settings for this account are:         pop.bellaliant.net            and      smtp.bellaliant.net
I first noticed the problem about 3 weeks ago while travelling across the country (Canada). (I do recall about that time there was an update of my IOS and I also for my wife purchased from the Bell store an iPhone which shares my Apple account.) Prior to that everything worked well for a couple of years.
I noticed earlier this month that the iPad received mail fine but would not send at night using the motels’ WiFi. During the day, using my 3G account, all worked fine. I phoned Bell but was told that my experience was normal so I thought no more about it until I returned home and found the same problem at the house. I called Bell again and worked for 2 hours with 3 Bell technicians who succeeded in getting the iPad to neither send nor receive and gave up advising me to take the iPad into a Bell store to have it looked at. I did that and the young technician got the iPad sending and receiving by changing the        smtp.bellaliant.net      to         mail.1xbell.ca
However, when I returned home again, I realized that it was working on my 3G and still doesn’t send on my WiFi
I’m looking for any suggestions that might solve this annoying problem?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I need help with an email inbox issue

so basically I forgot my answers to my security questions, so I pressed "reset anwers....." And they said "email sent" but I waited to hours, days and didn't get that email! But I got an email from Apple about other stuff like opening iCloud and stuff, but I didnt get that email. And I did it like 100 times and turned off my phone, everything! And for paid apps it needs the answers to those questions and so does itunes. plz anyone help make my day?❤️❤️

If the email isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115845)

Need help with a email plugin I trying to create

I modifed some sample code here problem I am having is figuring out how to get the image filename so I can create a loop code to create a comma delimited string of images to be sent to the external program.
local LrDate = import 'LrDate'
local LrFileUtils = import 'LrFileUtils'
local LrPathUtils = import 'LrPathUtils'
local LrTasks = import 'LrTasks'
local LrDialogs = import 'LrDialogs'
local LrView = import 'LrView'
ExportToEmailTask = {}
function ExportToEmailTask.processRenderedPhotos(functionContext, exportContext)
    local sysTempPath = LrPathUtils.getStandardFilePath('temp')
    local tempPath = nil
    repeat
        local now = LrDate.currentTime()
        tempPath = LrPathUtils.child(sysTempPath, LrDate.timeToUserFormat(now, 'exporttoemail-%Y%m%d-%H%M%S'))
        if LrFileUtils.exists(tempPath) then
            tempPath = nil
        else
            LrFileUtils.createAllDirectories(tempPath)
        end
    until tempPath
    local exportSession = exportContext.exportSession
    local nPhotos = exportSession:countRenditions()
    local progressScope = exportContext:configureProgress {
            title = nPhotos > 1
                        and LOC ("$$$/ExportToEmail/Progress=Preparing ^1 photos to e-mailed", nPhotos)
                        or LOC ("$$$/ExportToEmail/Progress/One=Preparing one photo to be e-mailed"),
     files = {}
    for i, rendition in exportContext:renditions() do
        local success, pathOrMessage = rendition:waitForRender()
        if progressScope:isCanceled() then break end
        if success then
            local copyPath = LrPathUtils.child(tempPath, LrPathUtils.leafName(pathOrMessage))
            LrFileUtils.copy(pathOrMessage, copyPath)
            local exrendition = exportRendition.photo
            table.insert(files, copyPath)
            --LrDialogs.message ("test",exportRendition.photo)
        else
            error(pathOrMessage)
        end
    end
--reveals main path that exported files are created.
    LrDialogs.message(tempPath)
    smtpprog = ('"' .. LrPathUtils.child(LrPathUtils.child( _PLUGIN.path, "bin"), "smtpmail.exe".. '" '))
--Test Code works I get email
    -- if LrTasks.execute (smtpprog.." -server mail.somewhere.com -f [email protected] -to [email protected] -u [email protected] -pw 1234 -subject you_images -body LR export test -debug -log check.txt")~= 0 then
                --LrDialogs.message("Failed to run Application")
                --end
end
return {
    hideSections = { 'exportLocation', 'postProcessing' },
    hidePrintResolution = true,
    processRenderedPhotos = ExportToEmailTask.processRenderedPhotos,
I new at Plugin design so any help will be appreciated.

Your question is more likely to be answered on the Lightroom SDK forum http://forums.adobe.com/community/lightroom/lightroom_sdk?view=discussions

Mac Mini: reset password.... also need help with my emails

Good day,
i recently reset my password for my mac mini but as i never log off i have forgotten the password I am still logged in but i can't change the password without knowing the last one.... Is there a way around this?
Also....
I connected my email account to the mail system on the mac mini and it copied all of my emails over onto the hard drive... this i didn't want as i need to be able to use the emails while i am on the road... Is there a way that i can move them back? If not is there a way that i can pull them onto my icloud account or any other account from apple that i can have access to them....
This will also cause issues if i have to reset the mini i am worried i will loose all my emails.
Thanks for the help!

Reset the Admin PW. The data on the computer wilm not be lost. You will lose your passwords in your keychain
For 10.6 and earlier
OS X: Changing or resetting an account password
For later
OS X Lion>: How to Easily Reset the Administrator Password

NEED HELP with deleting Email History on iphone 4....

hey guys and gals....i had recently attempted to email my friend about 3 times and messed up his email address so now when ever im going to write a email and i type the letter M all the wrong emails show up...and i have to go through them all to find the right one and its so annoying...does anyone know how to delete them?

does anyone know how to delete them?
The only way to remove this data is to restore your phone as a "new" device and re-sync your itunes content. All saved data on the phone will be lost. You have to decide it its worth going through all of that or just living with it.

Need help with using Email Activation Agent

Hi,
please, help me with using E-mail Activation Agent.
I used email activation agent to start business processes by email, but after that letter disappear from email-server.
Where letter was located?
Can I get and read letter for processing?

Mail/Preferences/General - do you have Unibox set as your default e-mail application?

Need help with sending email notifications via OEM

Hi Folks,
Objective: To setup email notification if the listener or the database instance goes down
Version: 10 g Rel 2
I have setup the email from OEM. I have verified the configuration by successfully sending myself test emails.
I have configured the schedule (7 days a week, from 1 A.M to 11 P.M)
I have also configured the out-of-the package alerts so that I will be notified if the listener goes down
However, once I manually stop the listener, no email is sent out?
Can somebody spot any obvious steps that I might have missed? Or if somebody can suggest any debugging steps that might help to resolve the issue ?
Thanks in advance.
rogers42

Hi Roger
Ok, tell me
1. You have a user like DBA and configurate this count for recive email?
2. When You try send email from Console You recive this email? Your prove server email
You should recive this mensagge
Este mensaje de correo electrónico de prueba de Oracle Enterprise Manager indica la configuración correcta de la dirección de correo electrónico y del servidor de correo.

Where's "Need help with your login name or password"?

I can't find it anywhere - had to create a new login because I only used this foroum once a few years ago!. However, it still "remembered" my original login, "emarkay"...
thanks!

Go to www.linksysbycisco.com, sign in and you'll see Forgot your password. Wait for the e-mail with the new password then use it to log in to our forum.

Need help with rescue email and security questions

I accidentally entered the wrong rescue email address while setting up my account, now I can't remember the answers to my security questions. Is there any way to reset my rescue email without answering the questions? I can't purchase anything on my new Mac until this is corrected.

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Need help with my email on my Blackberry Curve

I have a Yahoo email address (POP) and a AOL email address (IMAP). I use firefox thunderbird on my PC and they both work independently of the other. However, I am having problems on my Blackberry Curve. When email is sent to my Yahoo account it appears on my AOL account. (I want to to stop this from happening. In coming miss calls show up on my AOL account and I would like it to appear on my Yahoo account.
I want the two emails to get only the mail that is meant for each account. Can anyone help me? Thanks
Message Edited by Smile on 10-15-2008 07:08 AM
Message Edited by Smile on 10-15-2008 07:09 AM
Solved!
Go to Solution.

Your BlackBerry will have ONE main message folder "Messages". You will have two others, one for Yahoo and one for the AOL account.
ALL email will come to the main Messages folder, be default, and that can't be changed. I would suggest hiding your Yahoo and AOL folders, since they basically duplicate what is in the main messages folder.
Some people will hide the main messages folder and leave the other email specific folders visable, however since your main messages folder is also the only place your PIN and other type messages will collect, you might miss one of if you hide that folder.
For the missed calls in your main messages folder--press the green phone dial key > Menu key (left of the trackball) and press Options > Call Logging. Set that to NONE, and save.
If you have further questions, please ask.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Need help with sending Emails... My AOL Account from Apple Mail

I have no problem receiving emails on this account through my apple mail setup but for some reason the sending mail continues to give me issues... it says that my "smtp.aol.com...." server is timed out. Why is it not able to send but is able to receive? what can i do to alleviate this situation?
Please advise!
Thank you!
<Post Relocated by Moderator>

Alexisann, Welcome to the discussion area!
I'm not sure how you ended up in the "Discussions > AirPort > AirPort for Windows" discussion area. Your question has nothing to do with Apple's wireless base stations, wireless networking, nor Windows.
A much better place to put your question would be the "Discussions > Mac OS X v10.5 Leopard > Mail and Address Book" discussion area.

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