New on100 not coming up

Hi All, I just added a new on100 per normal, but it shows inactive in portal even though all other signs seem good. It seems to have updated its firmware and come online internally. The network seems otherwise fine and the ip/subnet/gateway/dns of on100 are all correct and valid. Any ideas?
Cisco OnPlus Network Agent
Customer Name
Seneca - Foothill
Portal ID
86437.6667.cisco-onplus.com
System Name
onplus210F78
IP Address
192.168.2.143
Netmask
255.255.255.0
Network Gateway
192.168.2.1
MAC Address
64:00:F1:21:0F:78
Current
OnPlus-Release-7.7.2.005
Base Firmware Version
7.7.2.005
Device Model
ON100
Firmware status
Current
Account Status
OK
PKI Subsystem Status
OK
Settings Monitor
Running
Service Announcement
Running
Zeroconf Management
Running
Discovery
Running
Time Service
Running
Monitoring
Running

I just asked admin to open open firewall to allow all traffic to internal IP on on100 and now it show up active in the portal.
However, now it does not discover anything on the LAN. I tried restarting it and triggering a discovery. It is plugged into an SG500 port configured as:
interface gigabitethernet2/1/24
description "ON100 Network Agent"
switchport trunk allowed vlan add 100
no lldp transmit
no lldp receive
VLAN1 is native and that is where on100 has IP from. VLAN100 is non Cisco voice vlan. I would expect from previous experience for on100 to discover vlan1 devices and also vlan100 phones becaue as I understand it can discover it is on a trunk port and scan tagged VLANs.
At the minimum though I expect it to discover devices on VLAN1
The last 5 or 6 of these I did came up no trouble..

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