New user keeps crashing indesign CS3

Question

So i had to add a new user for someone that needs to work on my station in the morning.  I created a new admin user for them and everything else in CS3 suite works okay but indesign. Indeisgn launches okay but when a document is launched it crashes. This is on a G5 10.4.11 OSX. anyone have any clue?

Answer 1

Repairing permissions is never the answer but people give it out all the time. Even major vendors Mac support team do. Adobe doesn't use the .pkg format for their installers, therefore repair permissions will not help.
See http://support.apple.com/kb/HT1452
Does Disk Utility check permissions on all files?
No. Files that aren't installed as part of an Apple-originated installer package are not listed in a receipt and therefore are not checked. For example, if you install an application using a non-Apple installer application, or by copying it from a disk image, network volume, or other disk instead of installing it via Installer, a receipt file isn't created. This is expected. Some applications are designed to be installed in one of those ways.
Rather than repairing permissions your better bet assuming you made them an administrator is to go to your Adobe InDesign CS3 folder and slap the Get Info (CMD+I) and check under permissions. I'll assume since you made them an admin that you are also an admin. Under permissions there is a second set of pulldowns called "Group" which are probably going to say "Administrator" on the first and "Read & Write" on the second. Select the second one, set to read, set back to read and write, hit the "Apply to Subfolders" button. You'll likely be prompted for your password.
Now open the Adobe InDesign CS3 folder, switch to List View, select all files, hit ALT+Right Arrow. Press select all once more, repeat the step above. This is because OS X is fairly poor about applying permissions.
If you are unconfident feel free to copy your entire folder to your Desktop prior to doing this.
I'd wager a shiny nickel you have installed a 3rd party plugin, could be as innocuous as a font manager autoactivation one. You won't see the errors from those oftentimes until a document is loaded.