Newly deployed apex application - very slow response time reported.

Hi, we just deployed an APEX application on January 4th. It is used up and down the east coast to track commercially caught fish. There are currently about 375 users. Most are accessing via cable or dsl. Many are complaining of speed issues. Is there something that can be done locally on their machines to help.
The application is complex and often must process through loops of data depending on the port, species, state reqs. Each of the queries has been run through the db tool that examines how optimal they are, and all run within seconds.
Since the system is new, we are concerned that people will become frustrated and stop using it. ANy suggestions are appreciated. It was a 2yr project and had been in a test environment for 6 months.
thanks, Karen

What I would suggest is, the agents could try pinging the server that you are hosting the apps on, to see how long the ping takes to return. It maybe that the server is producing the pages fine, but the traffic is getting jammed on the way to the port agent..
Just as an example, there have been severe issues with using Oracle's hosted instance of apex in the past 6-9 months. It's not an always occurrence, but for some folks it takes FOREVER to load the applications builder or even pages in the builder. The database server is performing fine, but the app server seems to be having issues, from what I gathered in one of the last messages from Oracle on the subject..
You could try going outside your building and accessing your app in a similar fashion that your customers do..
Thank you,
Tony Miller
Webster, TX

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    1) What's the effect of dms not working?
    2) Is it possible to just disable dms?
    I hope that Oracle support can come up with a "real" fix for both problems, but in the meantime, as long as what I did doesn't break anything else besides dms, we can at least test the OIF stuff.
    Jim

  • How can I determine if my iMac is infected with Malware.  Internet is very slow at times.

    Some time ago I opened a link in an email from a friend and later found out that his email address had been hijacked.  The site the link took me to seemed innocuous, but ever since it seems that from time to time that my internet connection is very slow, as if there is not enough band width.  Is it possible that my computer is infected with some sort of malware?  How can I determine that?  If it is infected how can the malware be removed?

    Here is the report.
    Problem description:
    I clicked on a link in a email from a hacked email account and since then my internet connection runs very slow at times.  I am concerned that my iMac may be infected with some sort of Malware
    EtreCheck version: 2.1.6 (109)
    Report generated January 21, 2015 at 12:26:10 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Technical Specifications)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      12 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Time since boot: 1:8:36
    Disk Information: ℹ️
      WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (398.65 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      PIONEER DVD-RW  DVRTS09 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Support]
      [loaded] com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Support]
      /System/Library/Extensions
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Support]
    Launch Agents: ℹ️
      [running] com.brother.LOGINserver.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.symantec.errorreporter-periodicagent.plist [Support]
      [loaded] com.symantec.nis.application.plist [Support]
      [running] com.symantec.uiagent.application.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.fitbit.galileod.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [running] com.sec.faxdb.plist [Support]
      [running] com.symantec.deepsight-extractor.plist [Support]
      [loaded] com.symantec.errorreporter-periodic.plist [Support]
      [loaded] com.symantec.liveupdate.daemon.ondemand.plist [Support]
      [loaded] com.symantec.liveupdate.daemon.plist [Support]
      [invalid?] com.symantec.MissedTasks.plist [Support]
      [not loaded] com.symantec.nav.migrateqtf.plist [Support]
      [invalid?] com.symantec.Sched501-1.plist [Support]
      [running] com.symantec.sharedsettings.plist [Support]
      [running] com.symantec.symdaemon.plist [Support]
      [invalid?] com.symantec.symSchedDaemon.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.google.GoogleContactSyncAgent.plist [Support]
    User Login Items: ℹ️
      Microsoft AU Daemon Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Fitbit Connect Menubar Helper Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Support]
      GarminGpsControl: Version: 2.9.3.0 Release [Support]
      NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 [Support]
    Safari Extensions: ℹ️
      Norton Internet Security [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Norton\nQuickMenu  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 100.60 GB
      Destinations:
      Seagate Backup Plus Drive [Local]
      Total size: 1.00 TB
      Total number of backups: 15
      Oldest backup: 2013-08-01 22:49:49 +0000
      Last backup: 2014-11-06 19:34:10 +0000
      Size of backup disk: Adequate
      Backup size 1.00 TB > (Disk used 100.60 GB X 3)
    Top Processes by CPU: ℹ️
          5% WindowServer
          1% Fitbit Connect Menubar Helper
          0% fontd
          0% AppleSpell
          0% launchservicesd
    Top Processes by Memory: ℹ️
      580 MB com.apple.dock.extra
      322 MB SymDaemon
      206 MB Google Chrome
      168 MB spindump
      155 MB mds_stores
    Virtual Memory Information: ℹ️
      7.46 GB Free RAM
      2.59 GB Active RAM
      1.51 GB Inactive RAM
      1.05 GB Wired RAM
      2.56 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Jan 21, 2015, 11:23:52 AM /Library/Logs/DiagnosticReports/rpcsvchost_2015-01-21-112352_[redacted].cpu_res ource.diag [Details]
      Jan 21, 2015, 11:18:14 AM Self test - passed

  • Firefox 4.0.1 is constantly freezing, having to reboot constantly, and not responding to key strokes, and very slow responses to keys strokes and to change sites

    firefox 4.0.1 is constantly freezing, having to reboot constantly, and not responding to key strokes, and very slow responses to keys strokes and to change sites. Firefox 3. (the previous incarnation of firefox) did not have such problems - this has started since "upgrading to 4.0.1 - I want to change back to the previous Firefox since this is a serious problem - need specific instructions on how to go back to the old Firefox

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    * http://support.microsoft.com/kb/258824 - How to change your keyboard layout
    Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.
    * http://windows.microsoft.com/en-US/windows7/The-Language-bar-overview The Language bar (overview)
    * Make sure that you have the Language bar visible on the Windows Taskbar
    * You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar
    * Check the keyboard language (keyboard layout) setting for the application that has focus via the icon on the Language bar
    * You need to do that while Firefox has focus because Windows remembers the keyboard layout setting per application

  • I have an Iphone 4 with IOS 6 and my emails have disappeared.  I also have a very slow reaction time to my touch screen.

    I have an Iphone 4 with IOS 6 and my emails have disappeared.  I also have a very slow reaction time to my touch screen. Help!

    Hello there, parihargs1.
    To troubleshoot display brightness issues the following article provides 2 key steps:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Of note is the following:
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
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    The ambient light sensor brightens the display when using the iPhone in brightly lit environments, and dims the display in low light. To test this sensor, do the following:
    If the iPhone is in a protective case, remove it from the case. If there is a protective film on the display, remove the film.
    Verify that the Auto-Brightness setting (Settings > Brightness and Wallpaper) is set to ON, and that the Brightness level is set near the middle of the slider.
    Press the Home button to return to the Home screen and then press the Sleep/Wake button to lock the iPhone.
    In a bright environment, cover the top third of the iPhone to block the light, then press the Sleep/Wake button or the Home button to wake the phone. Slide the slider to unlock the phone.
    Notice the brightness of the screen and application icons; they should be somewhat dimmed.
    Remove the cover from the top of the display and in a few moments the display should get brighter.
    If these steps do not resolve your issue please refer to the "Issue not resolved" section for your next step.
    Thansk for reaching out to Apple Support Communities.
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    Pedro D.

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