No 4GLTE available in Charlotte, NC?

I have the Thunderbold and noticed all day that it is not indicating that I have only 3G service. I verified on the Verizon service map that 4G LTE is available in my area. Is the network down today (8/17/11)?

Its very frustrating when losing the 4G coverage. Are you still experiencing the issue? I would be glad to look into the 4G in NC. Did this start after an application was downloaded? Please remove the battery and reinsert and retest.
Thank you

Similar Messages

Adobe Customer Service Complaint (CS4 Master Collection)

Hi, I'm new to the forum but I have been browsing it a lot recently in reference to an ongoing issue of mine. I've largely given up on my original problem right now as I've been in touch with Adobe Customer Support no fewer than five times - online and over the phone - to little avail or respite. Instead, I'm making this post just to get it out in the open how DISGUSTED I am with the quality of customer support offered by Adobe and add to the HOARD of complaints already up here.
Before anyone jumps in and tells me what I already know, I do realise that this is a community forum and it's not a place for voicing issues with the company. However, seeing as this forum is that which comes up on google most predominantly (complaints included), I figured it was the best shout at getting my issue heard by the world at large. This is especially seeing as I've already sent my complaint to the 'official' adobe support email address, but given my current faith in their ability to respond to customer issues and complaints, I'm not exactly expecting anything useful in response to my letter - as you might figure from what I have written below.
Anyway, as such, consider this post either a consolidation or an emphatic shoutout to anyone who also has major grievances with Adobe's pathetic and totally unsupportive support system.
Dear Sandesh,
I am writing to make a formal complaint about the way in which several members of your staff have handled a case of mine recently. For your reference, the case numbers opened by your staff members are #0212480723, #0212621543 and #0212612935. Also, find attached at the bottom of this letter two separate online conversations that I had with your staff members within 24 hours. I am frustrated to even have to quote you three separate case files seeing as each of them relate to only one case, yet for some reason, your staff members opted to open new cases each time I was in contact with them rather than add to or resolve the cases already opened on my behalf. This is a ridiculous way to run a support company that is not at all focused on the customer at all.
Furthermore, I say staff “members” simply because on the 5 separate instances that I was in contact with Adobe Customer Support, I spoke to a new support administrator each time. Not only is this incredibly frustrating in itself, but the simple issue that none of your staff members seemed at all capable of referring to notes made by previous staff members, which meant that each and every time I had to chase my case up I was forced to go through the entire process of explaining the problem to every person I spoke to – either online or on the phone.
This meant that I had to waste time to accommodate your staff’s incompetence by continuously explaining my serial number problems. If only ONE of your staff members had proved capable of writing decent, comprehensive notes about my calls and only ONE of them had proved capable to read the notes made then I would have been to save HOURS of my own time and HOURS waiting to hear back from your team about my issue.
Not only this, but on three separate occasions I was promised a call back and/or email response to my problems within 24 hours of getting in touch with Adobe Customer Support. This was after two of your staff members told me that my case had been ‘escalated’ to a higher department as they did not have the means to deal with and investigate my problem correctly. Needless to say, none of these responses from the higher department actually occurred otherwise I would not have had to get in touch repeatedly. I am absolutely disgusted that multiple members of your staff made these assurances to me and for NOT A SINGLE ONE of them to follow through. On the second occasion where I was assured my case had been escalated to the higher department, I repeatedly asked the support administrator what the name of the higher department is and who my contact from the department would be and the administrator totally evaded my questions, simply telling me that I would hear back within 24 hours.
As I’m sure you can guess, I did NOT hear back in 24 hours. As such, I went onto Adobe Live Support again and spoke to Nakul. Rather than explaining why my case had not been handled in the way that was promised, Nakul simply dodged all of my questions and decided to treat my case as if it were brand new. As such, I had to go through the motions again of explaining my serial number problems, only for him to ignore them and – unlike the previous 4 people I had spoken to – decide that he DID, in fact, have the answer. Rather than actually help me, however, he opted to simply tell me that my product was unsupported because of where I bought my product from.
Having already uploaded my receipt of purchase and not received anything from Adobe by way of response, I feel that Nakul’s not-so-solution was beyond unacceptable. Firstly, because if Nakul is right, then WHY weren’t your other staff members capable of telling me this beforehand? Secondly, because if Nakul is wrong – as the previous members of staff would have led me believe – then it is totally inappropriate for him to have to completely dodged my original issue in favour of simplifying it by telling me he couldn’t do anything. In the end, it seems that Nakul has opted to ‘withdraw’ all of my cases DESPITE MY SPECIFIC, REPEATED REQUESTS THAT HE DID NOT DO SO as I was not at all satisfied in the way he had concluded my case. I AM INFURIATED AND INSULTED BY THIS.
The sheer inconsistency, incompetence and laziness displayed by all of your staff members in relation to my issue is COMPLETELY APPALLING. I have never been so stressed or insulted in attempting to get a problem resolved in my entire life. Because of your DISGUSTING way of treating your customers, I have LOST OVER A MONTH’S work time through having to compensate entirely for the way your team handles problems. EVEN NOW, MY PROBLEM IS NOT RESOLVED AND I HAVE HAD TO GIVE UP. Given that your team solely deals in customer support, I FAIL to see how they can be so APPALLING at their work and how they have not been reprimanded already – especially given the quite ASTOUNDING volume of complaints about Adobe Customer Support already published throughout the internet.
I have included my last conversation with Nakul for your reference to see my level of frustration in this conversation. I ask that you read it to see where I am coming from. Naturally, however, by this stage, however reasonable courteous I feel that this is, I completely do not expect you to offer me anything by way of apology or assurance, or even to offer me some kind of sound solution to my problem. However, you can guarantee that I will be adding this complaint letter to the Adobe community forums whatever your response – or not – just to emphasise that it is certainly time that SOMEONE in Adobe does SOMETHING about the way its horrific support service is run.
Charlotte
Conversation 1
Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
You are now chatting with Biswaranjan. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Charlotte : Hello
Biswaranjan: Hello! Welcome to Adobe Customer Service.
Biswaranjan: Hi Charlotte.
Charlotte : Hi, thanks
Biswaranjan: I am sorry for the delay.
Charlotte : That's fine. To save some time, please may I ask you to refer to the details currently held for case 212480723
Charlotte : As this support request is a continuation of this case
Biswaranjan: I will definitely help with this issue.
Biswaranjan: Please allow me 2-3 minutes while I check the case number for you.
Charlotte : No problem
Biswaranjan: Thank you.
Charlotte : Not a problem. In short, I am contacting you because in spite of my phoning Adobe Customer Support twice since the case was opened, I have yet to hear anything in response.
Charlotte : This is despite being told by the second individual that the priority of my case had been upgraded to a high level and that I would receive a phone call from the technical support team within 24-48 hours after they had done some investigation into my issue.
Charlotte : Obviously, this is very frustrating for me as it is impeding my work presently.
Charlotte : I am currently using Adobe CS4 Master Collection on a trial basis and the trial will shortly run out, which will obviously bring my work to a halt.
Charlotte : As such, I am very keen to get an answer to my issue and incredibly disappointed by Adobe Customer Support so far, as I feel like I am being misled or ignored.
Biswaranjan: I apologize for the inconvenience caused.
Charlotte : Thank you. Obviously I understand that this is not your fault personally, but it is appreciated nonetheless.
Charlotte : More importantly, of course, I just need this issue resolved ASAP
Biswaranjan: I'll be right with you.
Biswaranjan: Thank you for waiting. One moment please.
Charlotte : That's fine.
Biswaranjan: Sorry for the wait. Please do stay online.
Biswaranjan: Thank you for staying online.
Biswaranjan: I checked and see that the serial number you have provided is invalid. Since you have purchased the product from eBay.com, in this case I will suggest you to please contact the reseller to get the valid serial number.
Charlotte : I have done this already. I have already spoken with the seller at considerable length, and he has provided me with the original receipt of purchase and confirmed that he has no other serial number available.
Charlotte : Again, I have already told other members of Adobe's Customer Support this. The first support administrator assured me that by providing the original receipt of purchase (which I have already done), I would be sent a new, valid serial number by Adobe.
Charlotte : After hearing nothing from them again, the second support administrator told me that he would chase the case up to higher technicians/'investigators' who would get back to me in 24-48 hours. This was last week and I have yet to hear anything.
Biswaranjan: I'll be right with you.
Biswaranjan: Thank you for waiting. One moment please.
Biswaranjan: Sorry for the wait. Please do stay online.
Charlotte : That's not a problem. I will stay online.
Biswaranjan: Thank you for staying online.
Biswaranjan: In this case I need to escalate the issue to the higher department so that they can assist you with the issue. Is that okay with you?
Charlotte : It is okay with me, yes. However, I have already been promised this by another Customer Support advisor and I have yet to hear anything. As such, I'm sure you will understand that I am sceptical that this will resolve anything/
Charlotte : As such, I would appreciate some contact details for this department/higher advisor in the event that I need to get in touch with them
Biswaranjan: I will assure that you will get the resolution with 24 hours.
Charlotte : Okay. Regardless, please could you tell me the name of this higher department and or the advisor that I will be dealing with? Also, will I hear from them via phone or email?
Biswaranjan: Once I escalate the issue you will get the resolution via an email within 24 hours.
Charlotte : Very well. Please could you confirm this for me by updating my case file on the Adobe Support Centre accordingly with all of these details
Charlotte : Including your own details, that is
Charlotte : Just for reference for who I have spoken to about this
Biswaranjan: You will get a case number for this conversation.
Charlotte : Will this include all the information I have asked for?
Biswaranjan: You will also get the whole chat conversation.
Charlotte : Thank you very much. This is very much appreciated.
Biswaranjan: You are welcome.
Biswaranjan: Is there anything else I can help you with?
Charlotte : In which case, if in the event that I have not heard anything by 10:
Charlotte : 30am GMT tomorrow, I will phone Adobe Customer support directly
Charlotte : And quote this case number and conversation
Charlotte : No, that will be all for today, thank you very much for your help
Charlotte : I look forward to hearing a response from your higher department
Biswaranjan: It was pleasure assisting you.
Biswaranjan: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
Biswaranjan: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Charlotte : Thank you. Good bye
This chat session has ended.
Thank you for contacting Adobe.
Conversation 2
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with Nakul. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Nakul: Hello! Welcome to Adobe Customer Service.
Charlotte : Hello Nakul
Nakul: Hello Charlotte
Charlotte : Please may I ask you to refer to the cases numbered stated
Nakul: Let me check on that case.
Charlotte : CaseS. Plural.
Nakul: Thank you for waiting. One moment please.
Nakul: I'll be right with you.
Charlotte : Right, well. Whilst you're investigating, I will tell you my situation.
Charlotte : I am incredibly disappointed and infuriated with Adobe Customer Service at the moment. One TWO SEPARATE OCCASSIONS I have been told that my case has been escalated to a mythical 'higher department' and that I will receive a response to my serial number issues within 24 hours
Charlotte : As you will see, my first case was opened at the end of February and it is still marked as 'Pending Adobe Response' and as of yet I have yet to hear anything of substance
Charlotte : I will state clearly right now that I DO NOT WANT YOU TO CLOSE EITHER CASE
Nakul: I understand.
Nakul: May I know where did you purchased the product?
Charlotte : And instead, I would like to know the exact NAME of this higher department and a contact number
Charlotte : You would be able to find out by checking the receipt attached to my case
Charlotte : The point is that I already know you will not be able to help me with this issue - hence why my cases have been escalated by the higher department - and so I wish to be put in touch with the higher department immediately
Charlotte : I am FED UP of running around in circles at this level and answering the same questions REPEATEDLY
Charlotte : I apologise to hit out at you personally like this, but I just want to get in touch with someone who can actually and actively HELP ME instead of making empty promises
Nakul: Sorry for the wait. Please do stay online.
Nakul: I checked and see that you have purchased the product from eBay and reseller who has sold this has purchased the serial number from TOPPER GLOBAL LIQUIDATORS INTERNATIONAL.
Charlotte : You are correct
Nakul: In this case you need to contact Ebay. As this was not direct purchase from authorized reseller.
Charlotte : This is not what I have been told before
Charlotte : This includes what I have been told by other Adobe customer support agents on Live Chat and over the phone
Nakul: No I am sorry, there was little confusion about point of purchase. As you have purchased from Ebay to need to contact Ebay if not the reseller from whom you have purchased.
Nakul: Iam sorry there are no other options.
Charlotte : And is the result of the investigation by the 'higher department'
Charlotte : Because if so, I want to know exactly WHY I have not received this already in writing from a named agent from Adobe
Charlotte : As this is what I was promised
Nakul: Yes, that is correct.
Charlotte : Forgive me if I do not trust the conclusions made by an agent at this level, after I have already been fobbed off and mislead by so many others
Charlotte : Please tell me WHY I have not received this in writing then before having to contact you again now
Charlotte : And may I just take the opportunity to point out that Adobe's customer service is without question THE WORST customer service I have ever had the mispleasure of having to endure
Nakul: I am really sorry, I truly understand your concern. You can send us the email to [email protected].
Charlotte : I will certainly do that
Charlotte : In the meantime, I request that you DO NOT CLOSE OR DELETE EITHER OF MY CASES
Charlotte : As I am firmly dissatisfied and mistrusting to the conclusion that you would have me believe
Nakul: Okay I will not close the case. You can mention the case number in the email also.
Charlotte : I have all of my previous conversations with adobe customer service agents in the past in writing, and the information you have given me directly contradicts what I have previously been told about investigations and responses
Charlotte : Furthermore I would like to point out that the serial number I have used to activate my product has come from an adobe sealed product
Charlotte : It has not been used before
Charlotte : And neither has it been fabricated
Charlotte : The box has an adobe barcode and seal and so I see no reason why Adobe cannot fulfill the promise already made to me that it would provide me with a valid serail number or a valid reason why this cannot be done
Charlotte Cartner: But regardless, I do not wish to discuss this with someone at this level
Nakul: I am sorry, as because the purchase was from Ebay we are not able to help in this issue.
Nakul: We do not support for the Ebay purchase products.
Charlotte : It's not an ebay product. It's an AUTHENTIC ADOBE PRODUCT
Charlotte : Adobe generated the serial number, so why on earth can the company not CORRECT IT
Charlotte : The serial number was ACCEPTED upon my initial activation of the product!
Charlotte : It was only AFTERWARDS that it was suddenly and magically decided that the serial number wasn't valid!
Nakul: I'll be right with you.
Nakul: I am sorry, In this chat itself you have mentioned that you have purchased from Ebay and hence you need to check with the point of purchase itself, there are no other options.
Charlotte : I have checked the point of purchase
Charlotte : But the bloody point is that the serial number was ACCEPTED, and then the activation server came back to me TWO DAYS LATER and said that 'LICENSING FOR THIS PRODUCT HAS EXPIRED'
Charlotte : Accordingly, this problem has LITERALLY NOTHING TO DO WITH THE POINT OF PURCHASE
Charlotte : It has to do with ADOBE
Charlotte : Do not try and rub me off onto some phony excuses to legitimise your support teams pure, ridiculous incompetence
Nakul: I am really sorry. I checked all the possibilities, there are no other options.
Charlotte : Somehow, I fail to believe this as again it DIRECTLY CONTRADICTS INFORMATION GIVEN TO ME BY OTHER CUSTOMER SUPPORT AGENTS
Charlotte : So which one should I believe? You or the first guy I spoke to, the second guy I spoke to, or the third?
Charlotte : Forgive me if I am dubious as to the validity of any claim you are making
Charlotte : You've taken the easiest conclusion to resolve this problem to your convenience
Charlotte : And by way of fact, you're totally ignoring what I'm telling you
Nakul: I am sorry for the wrong information provided by earlier agents. We do not support for the eBay orders as it is not an authorized reseller to Adobe.
Charlotte : Well, in which case, I insist on complaining about the other agents
Charlotte : I believe their names and or agent ID numbers should be marked in my case files
Nakul: Sure, you can send a complaint to [email protected].
Charlotte : I see no reason why my problem should have to be dragged out by FALSE INFORMATION provided by other agents
Charlotte : And NO. I want YOU to put me in touch with your departmental supervisor or manager
Nakul: I truly understand.
Charlotte : I will NOT ACCEPT a generic email address that bears no promise of a response or certified apology for all this aggrevating inconveneince
Charlotte : I want a NAME, a JOB TITLE, a PERSONAL EMAIL ADDRESS and a UK phone number for whom I can address this complaint specifically to
Charlotte : As this is totally unacceptable. #
Nakul: We have one more email that directly goes to the manager, that is [email protected].
Charlotte : And what is the managers name?
Nakul: Sandesh, you can mention his name in the subject.
Charlotte : I'll mention it in the address line, thank you
Charlotte : And what is their phone number
Charlotte : And please may I also have their last/surname?
Nakul: I am sorry, we do not have the option to provide the contact number of Managers.
Charlotte : Then at least give me a surname
Nakul: His first and last name is Sandesh Acharya.
Charlotte : Thank you. Please inform him that he will be hearing from me very soon.
Nakul: Sure, I have already informed about this. You can send the email right away.
Charlotte : Thank you
Charlotte : That will be all
Charlotte : No, there is nothing else you can help me with today
Nakul: You are welcome Charlotte.
Charlotte : Thank you and good bye. Have a good day.
Nakul: Take Care Charlotte.
Nakul: I am really really sorry for this inconvenience.
Nakul: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Charlotte : Good bye

What ended up happening with this? I am simultaneously glad to know that someone else has gone through what I am in the midst of, and apprehensive to know the outcome as I feel like they will throw you around enough to the point that you either give up or they can cover their trail and delete the evidence of their wrongdoing and deceit! Ha, sounding like a conspiracy theorist. THANKS ADOBE, LOOK WHAT YOU'VE TURNED ME INTO!

4GLTE reaching capacity in Charlotte, NC?

I've had a Driod 4 for the last 2 (or 3, can't remember) years. It's been consistently 4G everywhere I go in Charlotte. Even the rural areas of Charlotte (where I live) still had 4G continually. In the last couple months or so, I've noticed the lack of 4G connectivity intermittently and now the last week or two completely void of 4G connectivity. It's all been 3G. I've noticed many threads here complaining of similar issues.
Is growth causing the network to reach its capacity? Voice is not a problem (and never really has been...I've been with Verizon for 15 years...well Alltel then if I remember right). And when the 4G was launched and I received my phone, it's been a dream. But I'm wondering if this lack of 4G connectivity is because the growth in Charlotte has caused the network to reach its limit? I'm disappointed obviously that Verizon couldn't plan ahead a bit and see how the city has been growing. If it is a limit issue I hope they will do something about it.

I've been having problems in State College PA (16801 and 16802). I suggest you call technical support and open a problem ticket with them to confirm that the LTE network is at capacity. Good luck, I haven't had any.

4GLTE Saying Upgrade Available - Will Not Accept Password on Back of The Device as Password?

Does anyone know why it will not accept the MIFI password clearly on the back of the device to do the upgrade?

In this world of passwords I know how irritating it is to have these error message issues. I would be glad to help so you can use your device to the fullest!
The password on the back of the box is normally for initial setup only. Try the generic password of "admin" If that doesn't work we will gladly further troubleshoot with you. What type of MiFi do you have? Here's a link to another forum post that has some great suggestions.
Thank you

Undergrad Students: Co-Op position available using LabVIEW

To Whom It May Concern:
It is good to see the recent posts about LabVIEW jobs, and we have a Co-
Op position available using LabVIEW. I recently posted a similar message
to the info-LabVIEW mailing list, and someone there recommended I also
post to comp.lang.labview.
Along those lines, we have a Co-Op position available that involves a
substantial amount of LabVIEW programming. We are looking for a EE or
computer engineering student (we aren't locked into those majors, but
they are typical of previous students), to begin work in the term
starting in January 2001.
About the Co-Op position:
This is a cooperative education position, where students typically
alternate terms of school with terms of work experience, usually for
three terms of each. Sometimes students co-op for less than three terms,
but we prefer to have someone who can commit to three terms. Thus they
get a four year degree in five years, including one year (total) of work
experience.
In my previous post to the info-LabVIEW list I received a great deal of
interest from international students, but our co-op program is such that
we are only considering students who already reside in the USA. Also, if
non-resident, you must be approved for work for a year or less in the
USA.
About the work:
Mostly LabVIEW programming, 50%-75% of the time, on custom software used
to control our in-house measurement systems. This is on Macs and PC's,
and involves GPIB and DAQ programming. The remaining time will be spent
on number crunching/data analysis.
About the company:
Corning Cable Systems (formerly Siecor) is a subsidiary of Corning, Inc.,
and is a major manufacturer of fiber optical cable. The Co-Op position is
in the Research, Development, and Engineering division, located in
Hickory, NC. Hickory is in central NC, about one hour north of Charlotte
and one and one- half hours east of Asheville. Hickory is also the home
of our corporate headquarters and two of our manufacturing plants. We
also have manufacturing plants in Texas, Canada, Mexico, PR, and in
Europe.
RD&E develops new cable designs to meet customer requirements, and tests
these cables under various physical and environmental conditions to see
that they meet or exceed industry standards before putting these designs
into production. The majority of our RD&E test and control software is
written in-house using LabVIEW.
For more info, please email me directly.
Thanks,
Alvin W. Moore Jr
[email protected]
Corning Cable Systems
PO Box 489, Mail Stop RH
Hickory, NC 28603-0489
Sent via Deja.com http://www.deja.com/
Before you buy.

elset191 wrote:
crossrulz wrote:
Wow. I was still in High School when that original post was done. I doubt the position is now available.
7th grade for me. I wish I had known about this opening!
I was in divorce court in 2000. Man I feel old on the forums sometimes.
Mark Yedinak
"Does anyone know where the love of God goes when the waves turn the minutes to hours?"
Wreck of the Edmund Fitzgerald - Gordon Lightfoot

Error when trying to download 'Available Downloads'

Hi,
I received an email a couple of days ago as follows:-
Embrace the season of good tidings with eight free holiday tracks. The iTunes Holiday Sampler features artists such as Glasvegas, Aretha Franklin and Charlotte Church. Best of all, this free sampler comes with iTunes LP so you can browse through photos and lyrics, read more about the artists, and more. Better hurry, the iTunes Holiday Sampler will be available for one week only, and only on iTunes 9.*
with a link to a free Christmas Sampler. After logging in I started the download after about a minute I received an error message 'There was a problem downloading "iTunes Holiday Sampler - iTunes LP/iTunes Holiday Sampler/Various Artists". Unknown error occured (-23). Please check that the connection to the network is active and try again.
I have tried on two PC's on my broadband connection, on a dial up connection and someone else has tried on their computer and got the same error, any ideas?
Gerald

Mine went mysteriously missing, so I reported a problem on it. An itunes store worker put it back in my DL queue, I got it to download again and guess what? It went directly into my Mac's trash folder. Wonderful!
I have of course dragged it out of the trash, but itunes isn't set to have the mac trash be its download folder. No idea why it went there.

My mac's software is only available under my profile on MacBook pro. How can other family members get to the optional SW logged in under their own profile

Is there a way to share purchased SW under mote than one profile on the MacBook pro?
Thanks

If the software is in the HD>Applications folder it's available to everyone. If for some reason you put software into User>Applications folder it will be available only to that user.

Adobe Cloud is installed on my desktop and one laptop computer. Upon noticing updates were available yesterday, I successfully installed them on my laptop. Today, I cannot get Abobe Cloud to open on my desktop.

Adobe Cloud is installed on my desktop and one laptop computer. Upon noticing updates were available yesterday, I successfully installed them on my laptop. Today, I cannot get Abobe Cloud to open on my desktop.

We don't know what Apple plans on doing to change this (and it may not be just Apple but more likely the publishers, since Apple would, of course, do whatever it could to maximize sales/profits). Right now you can only read Apple books on mobile devices. Sure, buy them from Amazon if you want to read them on the computer. We don't work for Apple so we're pretty impartial on this kind of advice.
You might also see what your library can offer. My wife can browse the county library from her iPhone, borrow e-versions, and read books on it too. Free!

Service Desk - Expert Mode - Not all actions are available

Dear SAP colleagues,
I have just implemented the Service Desk in our SOLMAN system.
1. I choose Incident Management
2. I click on Queries
3. I click on a ticket (Transaction ID).
4. I edit the message
5. When I select Actions, I only have the 4 following options :
    - Send Message to SAP
    - Maintain SAP Logon Data
    - Display SAP Action Log
    - Update SAP Message
When I consult some demos, there are many differents options available in Actions menu, as, for example :
- Open System fro SAP
- Confirm Message to SAP
- E-Mail to Message Creator (Mail)
- Print Message
- Create Change Document
- Call Solution Manager Diagnostics.
Is it due to an missing authorizations (roles and profiles) ?
Thanks for your input.
Best regards
CP2009

Dear Rajeev,
First of all, thanks for your input.
I have choosen SIVA when I have activated BC Sets.
Should I activate also BC Sets for transaction type SLFN ?
1. I have started SPPFCADM and follow your recommandations.
2. I have choosen CRM_ORDER
3. I have then click on "Condition Configuration (Transportable Conditions)
4. There are many entries related to the Support and Service Desk
Example : Support Desk Message Action Profile
I have 5 actions defined -
Action 01 : Send Message to Processor
Action 02 : Create/Change Basis Message from CRM Procedure
Action 03 : Send Notification to SAP
Action 04 : Update Message from SAP
Action 05 : Confirm Message to SAP
I have activate BC Sets for transaction type SIVA, not for SLFN.
Best regards
CP2009

(Request for reporting available) is not coming in Cube

Hi All,
I have Cube & DSO.
I added fields in DSO & Cube.
Cube1 has Aggregrates built on it.i added 5 infoobjects on it, Now when i load data from DSO to Cube(Request for reporting available) is not coming up. i cant do reporting on it. can anyone help.
thanks in advance,
Kiran.

Hi ....
Have you done the Roll up ?
Since aggregates are there on that cube....until and unless you do the roll up that request will not be available for Reporting...
Regards,
Debjani....

My app store wont let me download apps, says they are not available in the uk please help??

my app store wont let me download apps, says there not available in the uk?? please help??

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I deleted all my photos, music, apps, ect. and it says I have no storage available. It wont let me download any apps even though I basically deleted everything on my phone

I plugged my iphone 4s into my mac to sync it and it wouldnt allow me to do so and says I have no more gb available, but again I have nothing on my phone and have barely anything synced. More than 80% is filled with documents and data???

If Other (the yellow bar) is too big something is corrupted. The only solution (that I know of) is to restore from your most recent backup using iTunes (see http://support.apple.com/kb/ht1766).

Report for material with sloc,qty available, and production order

hi friends, i need advice on getting this report for material with qty and specific sloc with the corresponding Prodn order numbers. in mb51 i could get all these details except the prodn order no. could you advice me please?

to make sure you know how to do this.
In the material document list, hit "Ctrl+F8" on your keyboard.
A window will pop up. Click on the button position and look for "order" in the list of available fields. That should do it.
Rgds.

IPhone limited to 130 apps at a time! 6,200 apps available in app store

The i phone is limited to nine app screen i notice this when i try to move on to a tenth screen and it would not let me and also when you download a app after all 9 screen are full the app dose not show up but the app store says it is installed apple needs to expand the amount of screen allowed. you then end up having to delete 2 apps download 1 app in able to make the invisible app appear you have to try this one out for your self so you get a better idea of what i mean so it looks like we are limited to 144 apps per iPhone subtract 14 apps that come default on the screen not including the 4 that are on the bar below you are left with 130 apps that can be downloaded and use at a time per i phone that ***** there are over 6,200 apps available in the app store as i type this to you and apple is limiting me to only carry 130 at a time there is somthing worng with this and i think somthing should be done!

No acutally what that means is most people like myself have to install 30 apps just to get the iphone to do half the things it should have done out of the box. Sure some are wants but most are "need" in order for it to do the things my old palm treo 600 could do, and still there's not copy and past and no video. On top of that they have a stupid 130 limit. I'd love to hear why that is.

In ical edit, can you get rid of invitees, availability, url, notes?

in ical edit, can you get rid of invitees, availability, url, notes?

in ical edit, can you get rid of invitees, availability, url, notes?

No 4GLTE available in Charlotte, NC?

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