No Audio in Presenter 6

We use Adobe Presenter 6 to publish content to SCORM which we host on an external LMS that we access through our large corporate office (which has firewalls and proxy servers). We started encountering no audio in the progress bar when we first access the object, if we exit and return back to it, we get the audio. This is not consistent and it does not happen all the time, even with the same computer. We are using Adobe Presenter 6, Windows XP, MS Office 2007, and Internet Explorer 8. Are there any settings in Adobe Presenter, in I.E. or on the web server that could be causing this issue? We have tried adding the LMS domain to the trusted sites (to lower security to medium or low), deleted browsing history (Temp files and cookies). We have tried on and off network with the same results. We have tried hosting the object on a different server with the same results. It does not appear to happen with a non company computer (personal computer). We have our IT folks looking into this for the past several weeks but they cannot come up with a solution. Any suggestions at this point will be welcome one! Thanks.

Hmm, It's been a while since using Presenter 6, but I do recall that 6.2 had a ton of bug fixes. And, of course, there are no English release notes for 6.2...
It sounds like it is something related to a configuration in the computers, but it is hard to say. Something about the way the presentation is loaded seems to be going wrong.
Do you get the same experience on any other web browsers? FF, Chrome?
It may be worth downloading a trial version of Presenter 8 and publishing the same project using that and seeing if you get an improved experience. If it fixes the problem, then it may have been a known issue in Presenter 6 that was resolved in a later release.

Similar Messages

Issue / problem adding audio in Presenter 7 (PowerPoint 2010)

Since I got a new PC (Windows 7), I'm having an issue / problem adding audio in Presenter 7 (PowerPoint 2010).
It doesn’t happen every time, but randomly with many presentations...
In PowerPoint, right after I import audio (through Presenter) and click “ok”, I get the following errors:
Then, I can't get into the "import/sync/edit" mode, from the Presenter tab...
Already tried reinstalling Presenter, resaving new presentations, deleting the .ppcx/audio folders, importing the audio locally (vs from my network drive), etc.
Then sometimes, randomly, it will let me get back in and edit the audio, after numerous attempts…?!? I can't figure out what the pattern is, which is causing this new problem (never had this problem before, w/ my old PC - Win XP / PowerPoint 2003 / Presenter 6 & 7)
Anybody have an idea what the issue could be?
Thanks,
Mike P.

Hello,
I tried to reproduce this issue but I am not getting any error message. Please provide us following information; this might help to reproduce this issue:-
1) You are seeing this issue in PPT or PPTX
2) You seeing this issue in newly created presentations or its just old presentation which is not working properly.
3) OS and PowerPoint version
4) If this issue is consistent on any particular presentation then please share it.
5) Can we have exact reproducible steps
Regards,
Shubhi

Audio Problems - Presenter 6 & 7

I currently use Presenter 6.2 (but have also downloaded and
tried this with Presenter 7.0). Whenever I try use Import Audio,
Synchronize Audio, or Audio Editor, Powerpoint crasches. That is
part of the problem.
The other more serious part for now is that when I click on
Record Audio and begin to record audio, there is always an
electronic interference type noise being recorded over the audio. I
have isolated it to the Presenter Plugin, as my headphones record
just fine in other programs (but this does me no good, as I cannot
import audio without Powerpoint crasching).
I am therefore assuming that there is a problem between the
Presenter plugin and my sound card (and/or codecs). I have a
SigmaTel High Definition Audio Codec. I am not sure however where
the information is for my actual sound card. It was not listed in
the device manager , only the drivers and codecs were there. There
was one the said Legacy Audio Drivers, Manufacturer (standard
system devices, location uknown, but said to be working properly).
Does anyone have any idea what I can do to resolve these
problems? - most importantly, being able to record audio in
Presenter without this electronic interference being recorded over
the voice recordings.
I am using a Dell Latitude D830 with Windows XP Professional
Version 2002 SP2, with Microsoft Powerpoint (Office) 2003, Intel
Core 2 Duo 2.2Ghz, 2GB RAM. Also perhaps important is that I am
also using a German version of Windows
Thanks for any help you may be able to provide me in
resolving this issue.

Best practice for tables in HTML (RH or not) is to use
percentages instead of absolute measures. Using this method, we
have had no problems with the transform into Printed Doc.
We use:
For 2-column tables at normal paragraph level, 100% and
usually 20%,80%
For 2-column tables in a list, 90% and usually 20%,70%
For 2-column tables in a second-level list, 80% and usually
20%,60%
Don't worry about any long, unbroken character strings in
column 1 (such as a long database column name), because the HTML
default is to grab the space it needs to prevent breaking up such a
string. If the text needs 27%, for example, it will take it.
Good luck,
Leon

Encore CS3 - Hangs and import problems with menus and avi footage with audio tracks present.

I'm trying to import some footage files in .avi format into Encore CS3 and am having several problems.
In what follows when I say "crash" I mean Encore quits with a standard Windows error. When I say "hang" I mean Encore does not quit but rather becomes an unresponsive process that must be killed manually using Windows Task Manager.
My System:
WinXP Pro SP2
2.93 GHz Intel Celeron CPU - single core
Intel PERL mobo
3GB 400MHz RAM
NVidia 7800GS video
I mention these specs however I am not experiencing any hardware
related bugs or issues (like out of memory or video driver crashes
etc) when using any CS3 app.
The footage files (as reported by GSpot) and problems I am seeing. In all cases GSpot reports that I have the appropriate codec installed:
footage1.avi - Dx50 XVid 1.0.3, Dolby AC3 48kHz 192kb/s, 716834 KB
Attempting to import as timeline causes Encore CS3 to hang.
Importing as an Asset allows it to import but when I try to click
on it in the project windown to add it to a new empty timeline,
Encore hangs. It plays fine in Windows Media Player.
footage2.avi - Dx50 XVid 1.0.3, MPEG-1 Layer 3 48kHz 128kb/s, 718302 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no audio.
footage3.avi - Dx50 XVid 1.0.3, MPEG1-Layer3 48kHz 112kb/s, 717606 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no
audio. I tried converting this one using AVS to both MPEG3 and DivX,
each using MPEG1-Layer3 44kHz 192kb/s audio, and got the same issue
upon importing into Encore CS3. I also loaded it into Camtasia
Studio and it looked fine over there. The audio was present and I
was able to export it as a .WAV file. When I tried looking at the
file in Soundbooth CS3, there was no audio track or, more
accurately, the audio track was a flat line.
By way of comparison these are importing perfectly:
footage4.avi - XVID XviD 1.1.0 Beta2, MPEG1-Layer3 48kHz 189kb/s Two mono
channels LAME3.96r, 717436 KB.
footage5.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage6.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage7.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717502 KB
footage8.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717180 KB
footage9.avi - XVID XviD 1.1.2 Final, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 2291904 KB
Although this one imported & transcoded correctly, when I went to
build it to a DVD image file I got some strange errors during the
"planning video" stage that prevented the process from completing.
Unfortunately I neglected to write down the error message I recieved
which read like quite nonsensical babble to me, and I have since
deleted the project folder. I remember it was not a memory or
display related error and it included a timestamp where the error
was happening. I played the footage in the preview panel thru the
identified timestamp but it previewed perfectly without even a
jitter in either the video or audio. Took forever to transcode so I
doubt I'll be doing this one again anytime soon.
Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the

Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the remote control to make it appear. Other than that it seems to play ok in that player. Also tested it in 2 other DVD players (a Panasonic and Zenith) and it worked just fine like it's supposed to in them. Also plays perfectly in my computer's DVD player/burner using Windows Media Player v10. I tried burning to Memorex +RW single-layer single-sided disks at 6, 7, & 8Mbps project settings but got the exact same result every time.
Encore CS3 crashes fairly often during authoring, particularly during imports, and when I go to edit things like calling up a timeline in the timeline panel, dragging footage into an existing timeline, or changing button links in a menu etc.. I have also experienced seemingly random hangs even more often, probably 5 or 6 times as often as a crash. Saving the project after every little change I make, then closing and restarting Encore allows me to make progress albeit at a significantly reduced workflow rate. Accessing Photoshop from Encore appears to be working flawlessly so far aside from the slow load times. Encore hangs sometimes during video transcoding, repeat the process and it works ok. If I try to import a menu from the library after importing my footage files, Encore hangs trying to import it either at the 50% mark or the 99% mark (it varies even with the same exact menu selected from the library). If I import the menu first and the footage after, then no problems. Also trying to render motion menus after importing footage causes Encore to hang, render before footage import and everything works ok. Interestingly enough, previewing my project in Encore's monitor or preview panels works perfectly even in High quality mode -- in fact it operates quite smoothly in comparison to other apps I have tried. Although those footage files that had missing audio tracks on import obviously played silently, I have yet to experience a hang or crash during a preview or when scrubbing through a timeline in the monitor panel.
The last problem I've seen is with the project cache files. It doesn't always get rid of cache files when stuff is deleted from the project. I was working on one project and surprisingly ran out of disk space. When I tracked it down I found that there were some two dozen copies of a footage file I had repeatedly imported and deleted from the project still sitting in the cache folder. The file was an avi about 2GB so it was taking up some 40 GB of disk space for stuff that was no longer in the project. I tried shutting down Encore and manually deleting all the cache files, and that worked for most of them, but there was one 2GB file that kept reappearing in the cache folder even though it was no longer in the project. The XML file in the cache folder still had references to it in there so I can only assume that was the reason it kept showing up. I eventually had to delete and totally recreate the project from scratch to regain my lost disk space. This included having to sit thru a 6 hour long transcoding session which pissed me off to no end.
Encore CS3 appears on the surface to be a very powerful, feature rich, and approachable app with a simple easy to use interface, but it is awfully bugged in just about every area I have explored and still needs lots and lots of work for it to be really useful. Frankly for me it is pretty damn annoying that I have invested so much money in this suite only to find several of the apps in it (Encore & Premiere in particular) behaving this poorly. In my opinion every single app in the suite exhibits lousy performance whenever you must do anything at all involving the disk from the time you click to start it up until the time you click to close it down. Several of them are just as seriously bugged as Encore too, and being a long time Photoshop v5.5 user I expected much more from Adobe. Even Photoshop is two or three times as slow now (e.g. it takes about 20-30 seconds to simply create an empty 500x500 pixel image file and almost a full minute to load a 30x60 pixel single-layer gif). So far I have attempted to create 6 DVDs using Encore and after 3 weeks of effort have only succeeded in getting one of them onto a final disk -- and that one is kinda limping to work correctly in my DVD player. Three of those projects became so corrupted while working on them that I had to delete them completely and recreate them from scratch, only to find that I still couldn't get them to completion for one reason or another. Seriously disappointing.

Audio Tip: Do not edit audio in Presenter

After much wasted time trying to figure out why is was not playing back properly with missing audio I wanted to pass this tip along...
With Presenter 7.0.6 or 7.0.7 do not edit audio. This includes inserting silence and cutting out audio.
For some reason Presenter created MULTIPLE MP3 files for each slide. I have one slide that has 55 seconds of audio and Presenter has split that into 16 different MP3 files. Some are .5 seconds long. This seems to mess up the play back sometimes freezing up playback.
Record your audio using something else and import one MP3 for each slide and then add the slide timing.

Hey Frank. This is a good tip. Ever since Presenter changed the way they handle audio files, we have stopped recording our audio in Presenter; we all happen to have Captivate licenses on my team so we use it to record and edit all audio before we export to Presenter. If we have to make any changes, we also go back to Captivate and import the changed audio again. We tried working with the Adobe "support" for months on this issue and got nowhere. Each time you alter audio, even if you remove your breathing sounds, if divides the audio into two parts at the place where you changed it. So, yes, for longer pieces of audio, you end up with multiple files. Presenter does "merge" them together when you publish; however, it doesn't do a very good job of it. So every time the playbar reaches one of these split sections of the audio, it has a little glitch.
Now that you can record audio in PowerPoint and since the PowerPoint integration is so much better in Captivate, we will be dropping our Presenter licences. We may keep one or two so we can update existing modules. Unfortunately when the product has too many glitches and the support is not good (we had Gold or Platinum support too), you can't afford to stay with the product. We've used it for about 6 years.

Audio visual presentation using photo's.

I am looking for software for the iMac to make an audio visual presentation using photo's. I want to be able to show photo's at different length to match the music.

There are many ways to produce slide shows using iPhoto, iMovie or iDVD and some limit the number of photos you can use (iDVD has a 99 chapter (slide) limitation).
If what you want is what I want, namely to be able to use high resolution photos (even 300 dpi tiff files), to pan and zoom individual photos, use a variety of transitions, to add and edit music or commentary, place text exactly where you want it, and to end up with a DVD that looks good on both your Mac and a TV - in other words end up with and end result that does not look like an old fashioned slide show from a projector - you may be interested in how I do it. You don't have to do it my way, but the following may be food for thought!
Firstly you need proper software to assemble the photos, decide on the duration of each, the transitions you want to use, and how to pan and zoom individual photos where required, and add proper titles. For this I use Photo to Movie. You can read about what it can do on their website:
http://www.lqgraphics.com/software/phototomovie.php
(Other users here use the alternative FotoMagico: http://www.boinx.com/fotomagico/homevspro/ which you may prefer - I have no experience with it.)
Neither of these are freeware, but are worth the investment if you are going to do a lot of slide shows. Read about them in detail, then decide which one you feel is best suited to your needs.
Once you have timed and arranged and manipulated the photos to your liking in Photo to Movie, it exports the file to iMovie as a DV stream. You can add music in Photo to Movie, but I prefer doing this in iMovie where it is easier to edit. You can now further edit the slide show in iMovie just as you would a movie, including adding other video clips, then send it to iDVD 7, or Toast, for burning.
You will be pleasantly surprised at how professional the results can be!
To simply create a slide show in iDVD 7 onwards from images in iPhoto or stored in other places on your hard disk or a connected server, look here:
http://support.apple.com/kb/HT1089
If you have any further question please state what version of OS X you are running.

10.9.2 lost audio and no core audio process present

This is a 2 month old MBP with the 512GB SSD and 16GB of RAM.
I've tried rebooting and reseting the PRAM as well as invoking the command in terminal to kill and start core audio process. Nothing. If I look in the Activity monitor there is no core audio process running. Right now I have no audio.
The problem presented itself after attemtping to plug in a pair of earphones. I've inspected the phone jack and it is clear of dust / debris.
Any suggestions would be greatly appreciated.

Ok, I found the core audio process - I didn't have "All Processes" selected in the View. I tried killing it but still no luck. I also tried resetting my SMC.

Adobe Presenter 7 and PowerPoint 2010. No Import audio from presentation button

In Adobe Presenter 7 and PowerPoint 2007 I have the ability to import existing audio narrations by clicking on Import and then clicking the "Import from presentation" button. The button is missing in PowerPoint 2010. Any ideas on how to get it back?

Hello,
In PowerPoint 2010; "Import Audio from PowerPoint" is missing .We have logged bug for this. And we will definitely fix this in next release of Presenter. Please use PowerPoint 2007 to use this feature.
Thanks,
Shubhi

FCP Imported Sequence will not play audio (waveforms present)

Hello,
I've imported a sequence from FCP 7 and it relinked with little issue. My timeline has 10 audio tracks. Waveforms are present on all tracks. most all the audio are .aiff files. I can load the audio into the source player and hear the audio and see the stereo VU meter working normally, however in the sequence there is no audio playing, nothing happening on the VU meters.
I've checked my audio hardware outs, tested with a clip of tone as well. Tone plays normally in the Source window but modulates oddly on the timeline, but it at least plays.
I've searched the forum but my specifc issue doesn't seem to come up, I am not missing the audio in my clips.
Helpful replies are most appreciated.
bk

I had this problem too. I'm trying to remember what the culprit was, but check 2 things:
Are the audio tracks enabled? Right click and make sure they are.
Is the audio level pulled all the way down on each clip? I think that was the problem for me - I had to go through each clip and reset the audio level to 0...it was set to -∞.

Repetitive Stutter Audio Artifact - Presenter 7

Hi ... I just installed Presenter 7 ( with Acrobat Pro 9
Extended ) and now published PowerPoint publications ( to local
disk and to PDF ) have a brief repetitive stutter type artifact
every 30 to 45 seconds in the audio tracks. Anyone else
experiencing audio artifacts in Presenter 7 publications?
Charles

Hi,
I solved it, and I'm posting the solution here for someone else. It has to do with the Turbo mode on the Core i7 processor.
I happened to notice that the jump happened during a period of no video on the timeline, and I saw that the playhead literally jumped back, which led me to conclude that this had nothing to do with GPU, but was related to the timebase. I searched the Adobe forums for posts related to a jumping playhead, and found a guy who said that the Turbo mode on the Core i7 processor messes with Premiere's timebase, and the playhead jump is a correction for it.
Switch do regular High Performance mode, and video is completely smooth.
Thank God I didn't go out and buy new video cards and tore the computer apart and did clean installs as was suggested. But it's pure luck, that would have been my next step.
Thanks, some guy!
Per

Adding audio to presentation

I added audio from my I-Tunes Library to my presentation. But when I play my presentation, there are silent gaps in the played music. (not in the original music). How can I solve this problem ?

Look Here:
http://docs.info.apple.com/article.html?path=Keynote/5.0/en/kyntc68d86ec.html
Good Luck

Losing audio during presentation

While viewing my published presentation from adobe captivate,
the audio stops part way through. I checked my slides for the
project and they contain the audio that is missing in the
presentation. I am not sure what happened while publishing my
presentation that would have caused the audio to be missing, so any
ideas or help would be appreciated.

Hi jths and welcome to this community
I am assuming that you are talking about audio that you have
on each slide and not audio that is set to play for the entire
project. In this case, the best place to look would be at the
timings per slide to ensure that the slide is as long or longer
time wise than the audio you have on it. Secondly, if you have user
interactions on the slide, you need to ensure that the "Stop Audio"
is not selected in the Properties of those click boxes, text boxes
etc.
Cheers
Andrew

No audio when presenting

Hello,
I recorded audio in ppt with adobe presenter and publish it to adobe connect.
When I open uploaded file in the management console with given url, I can hear the recording. However, when sharing it inside a meeting, it says "no audio".
Anybody experienced this issue?
Regards,
arda

I will be out of the office starting 15/04/2011 and will not return until
16/05/2011.
I will be out of the office on annual leave and will have no access to my
emails. If your matter is urgent then please contact my colleagues Carmen
Shields or Sonia Savage. Alternatively I will deal with your query on my
return.

No audio veiwing presenter

My wife is unable to hear any audio when trying to view lectures via adobe presenter. unlike the majority of people with this problem we have windows 8 on an acer laptop not MAC. We have tried all suggestions and cannot seem to get anything to work. audio works fine with all other media. it is getting very frustrating as she needs to view the lectures for her class. the diagnostic test says that everything is fine. is there anything we can do?

Hi Garett,
Can you please confirm the Adobe Presenter version and MS Powerpoint version that you are using ?
Does the audio works fine while previewing in Presenter ? Have you checked the result after publishing your project locally on your machine from Presenter ?
Regards,
Ajit

I'm trying to watch an audio enhanced presentation using Adobe. I'm able to view the slideshow however, the audio is missing. Any suggestions?

I just purchased my firt MacBook and am having some trouble running Adobe. I'm trying to view an enhanced video presentation using Adobe Flash Player. I can see the slideshow, but the audio is missing. I've downloaded a recent flash player and reader but I get nothing. Any ideas?

If your computer is running Snow Leopard, and is not at 10.6.8, you could use
Software Update to get final Combo Update 10.6.8 v. 1.1 for Snow Leopard.
Aside from that (you may have already done so) here is a free-running
application that may help your line-in audio, by the name of LineIn
http://www.rogueamoeba.com/freebies/ and it suggests possibilities.
There also are USB input methods using those for audio; not sure what
is still available, a few great ones no longer were. One from Belkin a few
years ago, called the iMic, offered great options over USB.
Hopefully the free application can help.
Good luck & happy computing!

No Audio in Presenter 6

Similar Messages

Maybe you are looking for