No automatic Confirm of Business Partner requirde

Hi,
I have generated a Call-List for Organizations with and without Contact Person`s.
Using next Call the System confirms the selected Business Partner from the Call-List (without or with the Conatct Person) automatically.
Where can I set the Customizing so that I have first the Possibilty to select a Contact Person for the Organization manualy and then confirm it.
Thanks and regards,
Andreas

Under call list profile , uncheck the 'Auto prepare' flag
spro-> crm-> interaction center webclient -> additional function -> call list -> Define call list profiles

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Automatic creation of Business Partner

Is it possible to create business partner master data automatically in SAP FSCD when the claim payment is generated from Non-SAP claim system, if yes then how do we set this up.

Hi Jon,
Appreciate your feedback on this.
My idea is not to provide specific function modules but to give an approach in solving a problem or satisfying a requirement.
Here I have cited some examples of FMs to help out. There may be many more depending on the version and release level.
for e.g
taking the example of finding relevant BAPIs to create BPs. We can proceed to SE37 and typing BUPA* and on hitting F4 will bring up a list of create BAPIs which are many in number and it is up to the SAP consultants to choose the relevant ones depending upon the requirement or issue faced.
The more methodical way is to navigate to transaction BAPI-> Cross Application Objects, another way is to proceed to SW01 -> BUS1006 -> Methods.
As you can see there are even various ways to proceed and find BAPIs... in the same way there are various FMs to satisfy a requirement or resolve an issue.
Anyways I hope that the BAPIs which you have recommended works out in the best possible manner
Thanks,
Sagar

Send an automatic email to business partner when i create a new service call

HI,
I NEED TO SEND AN EMAIL TO BUSINESS PARTNER AN AUTOMATIC WHEN I CREATE A NEW SERVICE CALL
I USE SAP BUSINESS ONE 8.82 PL 15
THANKS..

Ivan te adjunto mi código del SP me emite el msg de error:
" Msg 14607, Level 16, State 1, Procedure sysmail_verify_profile_sp, Line 42
profile name is not valid
(1 row(s) affected)"
Me arroja un valor 0.
Adjunto mi codigo del SP:
USE ["MiBase de Datos"]
GO
/****** Object: StoredProcedure [dbo].[Emails_send] Script Date: 04/14/2015 13:35:59 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
ALTER PROCEDURE [dbo].[Emails_send]
AS BEGIN
EXEC msdb.dbo.sp_send_dbmail
@profile_name ='MyMailAccount', (Asi se llama el perfil en donde esta config mi mail)
@recipients ='[email protected]',
@subject ='Orden de Servicio',
@body ='Llamada de Servicio',
@query ='SELECT T0.[ItemCode], T0.[ItemName], T0.[FrgnName]FROM OITM T0 WHERE T0.[ItemCode]= ZF122SM02IDQ',
@attach_query_result_as_file = 1, @query_result_separator =';',
@query_result_no_padding = 1, @exclude_query_output = 1,
@query_result_header = 1,@query_attachment_filename ='LlamadaServicio.pdf'
END

Automatic Identification of Business Partner in Web IC

Hi,
We have a new external software vendor(CTI) who is providing IVR for our SAP enviorment. Our goal is to find the BP automatically in the Web IC. How ever it is searching the based on Caller Phone Number.
The external Vendor(CTI) is sending the Phone Call Changed event , it is hitting 3 times in the SAP & after that in the Web IC environment , it is going . There we have the class CL_CRMCMP_B_CUCOBUPA_IMPL. & trying find the BP based on Caller phone number, because it is thinking there is no Internal & External CAD data.
We are getting BP GUID in the phonecall_changed event, but still Web IC is searching through Caller Telephone number.& says " No Account Information Found".
We are not sure where is the issue is. Is the external CTI vendor should take care of this? OR we have to change this in SAP.I do not agree with the second option, because with the same settings(code & config) it is working with previous CTI vendor.
We have a live system by other CTI vendor, which is working fine with same code & configuration in SAP. Now we are changing the vendor & implmenting our contact center with new vendor(New CTI system).
WE have not used App ID & XSLT program in the current Prod version, but still it is working.
So if we are getting the BP guid in the CAD in the function module phonecall_changed, why in SAP it is searching through Telephone(Caller number)? It is thinking that Internal & External CAD is empty.
Pls suggest what we are missing here.
Thx so much for your help.
Thanks.
Sarma

Hi Sarma,
Check that the capability list for the phone changed event includes the capability for "reading CAD". You can see this in the ICI trace of that event. Check the ICI Specification document for the meaning of the capabilities and if the capability for "reading CAD" is missing, that may explain the issue if you are sure the rest of your config is correct.
What vendor are you using?
Sincerely,
Glenn
Glenn Abel
Covington Creative
www.covingtoncreative.com

Also problems in automatic generation of business partner no.

Hello,
I've studied all the entries in the forum concerning automatic BP no. generation, but I am getting
the internal error 8180 with the follwoing script:
if $[ocrd.cardtype] ='S'
begin
select CAST ((MAX (CAST (T0.CardCode AS Numeric)) + 1 ) AS VARCHAR) from [dbo].[ocrd] T0 where T0.cardtype = 'S'
end
else
begin
select CAST ((MAX (CAST (T0.CardCode AS Numeric)) + 1 ) AS VARCHAR) from [dbo].[ocrd] T0 where T0.cardtype != 'S'
end
Our GP Code starts with 2701000000 for customer and leads and 2702000000 for suppliers. Related companies have external numbers like 0009000100 with leading zeros.
Can anyone help ?
Thanks in advance.
Michael

Hello,
finally I've asked a B1 consultant and got the followiong query as solution:
SELECT CAST((MAX(CAST(T0.CardCode as numeric)) + 1) AS varchar) FROM [dbo].[OCRD] T0 WHERE T0.CardType IN ((SELECT CASE WHEN $[OCRD.CardType] <> 'S' THEN 'C' ELSE 'S' END) UNION (SELECT CASE WHEN $[OCRD.CardType] <> 'S' THEN 'L' ELSE 'S' END)) AND T0.CardCode <> 'a'
Michael Benner

Automatic Creation of Business Partner from Customer

Hello,
I'm creating automatically BP using Tcode FLBPD1 (singular) and MDS_LOAD_COCKPIT (massive).
I don't want to see some fields of customers in BP master data. Is it possible exclude this data before execute automatical creation?
Thanks!
Best Regards!
Nicola

Hi David,
If you are creating customers from BP. i.e. first the BP will get created and then customer gets created, the way system behaves is that it creates the BP and get a number is generated for it, then it goes and create a customer with the same number by passing the number already created as BP.
So the number range for BP should be internal and for the customer account group should be external. you might need to create a different customer account group for REFX customers.
Assumption: same number range tick is selected in the assignment where we assign the BP group and customer account group.
Regards,
Deepak M

Alerts on confirmation of Business partner

Hello,
We are on crm2007 and have new SP for BBPCRM SAPKU60007.
Now I can't see the alerts I've defined long ago.
I made an alert that congratulate the user entred with "Good Morning" and policy rule that triggered this alert
on BPConfirmed.
We do not see any more the alert. I tried to enter the rule and change something - NOTHING Changed.
Any idea? something has to be activated?
Sara

Hi Sara,
I dont think so something needs to be activated for triggering alerts in web UI.
Have you configured the alerts again in the system?
Regards,
Manish

Automatic business partner reconciliation

Hi reconciliation experts,
We have recently upgraded to version 2007A and have heard that the reconciliaton engine is much improved. We are hoping it will resolve what has been a difficult task for us up until now. At any one time we have a large number of business partners with a zero current balance and a number of un-reconciled transactions. We can reconcile these manually through business partner internal reconciliation and selecting all the transactions. This seems like a job better suited to a computer than a person so we would like to do this process automatically. I have tried the automatic option on Business Partner reconciliation but it doesn't do any matching. The amounts of the credit and debit transactions may not match but they total to zero. Can this matching be done automatically? How?

Dear experts,
I am also facing one problem with automatic business partner reconciliation.
The system actually posts any differences found during the transactions reconciliation, to the General Ledger 'automatic' reconciliation account!!! That's the opposite of the 'manual' reconciliation of payments, where no posts are made.
I want to know, if there is any way to run the 'automatic' reconciliation without having posts in my general ledger accounts, so to act like the 'manual' one where no G/L accounts are modified.
That is why if we have posts, they count like additional paymens from the customer, and their value decrease the open balance, which is false.
Thank you in advance..

Business partner not created in FSCM

Hi,
I have a problem where in creating customer master data in FI creates a business partner in FSCM for all the payers except in the case when partner functions(sold-to, ship-to) on the sales area tab of the customer master record are populated. I do not know why this is the case - why would partner function fields on the customer master record break the automatic creation of business partner in FSCM?
Helpful answers would be rewarded.

Hi
We dont have any problem by entering the Industry field in the customer master for the creation of the business parter for FSCM. May be you need to check what are the parameters that will be passed on for creating a business partner from the customer master.
Thanks
Ashok

Setting required to create Business partner record in SAP GTS for the customer who transferred from the SAP ECC system

Dear Experts,
Can you please suggest me list of activities require to automatically create Business partner record in SAP GTS for the customer who transferred from the SAP ECC system .
i.e If I create the customer master record and transfer the same CMR to SAP GTS , what are the setting requires to maintain in SAP GTS sytem to automatically create the Business partner .
Ram

Hi Raghu,
Below are the main settings required to enable you to transfer Customer Master Data to SAP GTS. Please note that their is a difference between, Customer Master Record and Customer Master Data in terms of data and for GTS, we transfer Customer Master Data. Hence, below are the settings required:-
In SAP ECC system:-
Activate the change pointers for Customer Master Data apart from enabling basic connection settings.
Schedule a job to run at regular intervals to transfer all the customer master data for the available change pointers to the SAP GTS system
2. In SAP GTS system:-
Maintain the Mapping for ECC Customers to SAP GTS Business Partners in the General settings area of the SPRO in SAP GTS system
Ensure that the Number range is maintained for those GTS Business Partners.
Also, some time you may be required to maintain the organisational structure to ensure full working.
I hope this will be helpful to you.
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Aman

How to switch off automatic creation of the business partner?

Hello!
Advise please why in erp after creation of the customer automatically form business partner? How to switch off automatic creation of the business partner? It very much disturbs, because business partner are created from crm. Because of automatic creation business partners are duplicated.

Hi,
I have made the following customizing settings to activate customer integration with business partner, but the problem is when I create a BP with a role (FI-Customer) the customer is not created automatically.
1. Set BP Role Category for Direction BP to Customer
Roles: FLCU00 - Business Partner FI Customer (FS: BP)
FLCU01 - Business Partner Customer (FS: BP)
2. Defined the Number assignment for Direction BP to customer
4. Customer account group and numbering is also defined.
3. Created a BP with BP Role FLCU00, I can see the Customer - General Data tab, but no customer was automatically generated by the system.
Kindly let me know if any customizing I have missed.
Regards
Ameya

Automaticly offer outstanding items of a business partner in journal entry

One Customer ist a stright bookkeeper. Hi only likes to book in the journal and won't use the banking wizzard.
Is there a possibility, that there will be automaticly an offer with the outstanding items of the business-partner when making a journal-entry like:
GL 1.000,00 against BP
Thanks for helping

Good morning,
thanks for your answer. I know this proceeding i've written from other ERP-Software (sage).
When you make a journal entry, i'll get an offer of the outstanding items from the BP an i can choose, where i'll subtract the payed amount from.
I see, there is no standard possibility to do so in SBO.
Why you say, that it isn't a good practise to pass yournal entries on bp?

Automatic creation of Vendor in FI from Business Partner

Hi, experts!
We are looking into a process to automate the creation of vendor master data in FI Accounts Payable for our employees and to keep them in sync as employees' names, banking and address info change over time. We use concurrent employment, and we noticed that running PRAA as a mass-update job to create vendor records for all employees will create duplicate Vendors for employees who have more than one active Personnel Assignment.
We are now looking into the possibility of using the Business Partner as a means of pushing HR data into FI within the same ECC6 system. So far, we have been able to turn on the automatic creation of BPs when new employees are 'hired' into our test system via transaction PA40. We can also use the program HRALXSYNC to create the BP for existing employees. Once these BPs are created, master data updates flow from the employee master data in HR to the BP. However, we can't seem to get the system to automatically create a Vendor record for this BP and have that linked together at the same time.
Is this possible? If not, is there a transaction that can be run to do a mass creation of Vendor records for Business Partners that don't already have one?
I can see that our BPs have been assigned to the proper Role in table BUT100, and we have "define(d) vendor link for business partner roles" in V_TBC002 to be "vendor-based". What configuration step might we be missing?

Hi, Mahesh
Thanks for the response!! We have already created an entry in this table for Role Category = BUP003 (the SAP-delivered role category "Employee"). In this table, we have chosen the "Vendor Based" radio button, since we want Vendor master data to be created for all BUP003 business partners that are created.
Which function modules need to be activated via the SPRO path Cross-Application Components -> SAP Business Partner -> Data Distribution -> Activate Function Modules in order to have Vendors automatically created whenever a specific role of BP is created?
Thanks again for all your help!
- Steve Miller

Automatic synchronization of Collection Profile in Business Partner

I'm in the process of implementing FSCM Collections Management in ECC 6.0 single system scenario.
I configured automatic synchronization of customers with business partners. Whenever a new customer is created, SAP is automatically creating corresponding business partners with general and collection profile tabs. If a customer is changed, SAP is automatically changing business partner general data. This process is working fine for general data.
However, I would like system to automatically update business partner collection profile data based on certain parameters maintained in customer master company code view. Is there any BAdI available for this purpose? I do know that it can be done through transactions UDM_BP_PROF or UDM_BP_GRP or enhancing these transactions through BAdI, but I prefer to do it at the time customer is created or updated.
Any suggestion will be appreciated.

Hi,
You can directly change the Coll specialist in the BP it self
Regards,
D vasanth
Edited by: vasanth_y18 on Jan 18, 2011 11:50 AM

Process Integration Errors - Business Partner Replicate Confirmation Out

Hi,
Our C4C system is integrated (HCI) with our On-Prem system for our Accounts and Employees. SAP was our integrated but for awhile now we are getting Health Check Incidents created in regards to a Business Partner Replicate Confirmation Out issue. Reading through the incident info and going to Business Communication Monitoring page, we see multiple Technical Error messages that are Outgoing. Each one indicates it's an Internal Server Error that has a timeout inteval of 120 minutes. I know I can restart them but have a few questions that hopefully someone can answer
1. Why are they happening at a frequent rate?
2. Does this indicate that something is not configured in the system correctly?
3. Is my assumption that the issue lies in C4C since they are outgoing to our OnPrem system?
4. What can we do to make these confirmation messages go through without error.
I have attached a copy of the incident info and the payload from one of the errors.
Any help would be appreciated.
Thanks.
Jeff

Hello Jeff,
the Confirmation Message is mainly needed for storing an ID mapping in the system which has sended originally the Request message. If this confirmation message fails with an http code 500 then this indicates that the service is not properly configured. You should check your configuration on HCI and in CRM backend. A first check could be the "Connection Check" in the Communication Arrangement for this specific service. It should return something like 405 wrong method - this would indicate that the service is available on HCI.
Best regards,
Berthold

No automatic Confirm of Business Partner requirde

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