No Broadband Connection

Last night at around 10:30 pm my broadband connection stopped and the light on the Homehub went out... We have been having very slow speed issues for over 2 months now so I don't know if this has something to do with it? Any help would be great as I need a working connection... BT are trying to put the blame that the problem lies within our home... We no full well it's something they have done there end!
Solved!
Go to Solution.

Hi Welcome to the forums
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
also post the full results from http://speedtester.bt.com/
or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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Can I use a wireless router to share a USB broadband connection

Hi - I have an emac or a mac minin which have a USb boradband modem. I use airport from the emac to allow me to connect from an airport enabled powerbook when it is at home.
Rather than getting an airport card for the mac mini, could I use that as the primary conection to the internet (via the USB modem) and then get a wirless router (eg netgear MR814) an I use a wireless router to share the USB broadband connection to the 2 airport enabled macs?
Or do I either:
1) need to get airport for the Mac Mini
or
2) Get a ethernet modem to plug into the wireless router
Any advice appreciated?
Tommy banana

Sorry my first post was a little unclear.
Hi - I now have an emac and a mac mini, both of which which have a USb boradband modem. I use airport from the emac to allow me to connect from an airport enabled powerbook when it is at home.
So that all can connect at the same time and rather than getting an airport card for the mac mini, could I use the mac mini as the primary conection to the internet (via the USB modem) and then get a wirless router (eg netgear MR814) an I use a wireless router to share the USB broadband connection to the 2 airport enabled macs?
Or do I either:
1) need to get airport for the Mac Mini
or
2) Get a ethernet modem to plug into the wireless router
Any advice appreciated?
Tommy banana

Trying to get broadband connected...

Hello,
I'm writing this in the hope that someone can help me. I placed an order for a combined TV, phone and broadband on 14th May and was given a connection date of 31st May between 8am and 1pm. I took the day off work and at 10 am 2 BT openreach vans parked outside my house. I went down to ask if either of them were there to connect me and they said neither of them was. A courier arrived at this point with all the equipment and I was advised to call and check on the engineer status. I called at 1pm to say nobody had arrived and they apologised, offered a £10 compensation and said that the IT system was down for the engineers so they couldn't access the log but guaranteed that an engineer would attend later that day before 5pm.
I called back at 5 as nobody had arrived and was told that the engineer had reported it as being unable to gain access due to customer not being present. I was absolutely livid at hearing this and demanded that an engineer attend that evening only to be told that they'd finished work for the weekend and Tue 4th June would be the earliest. I asked to submit a formal complaint and the manager that I spoke to in the technical department said that he would note my dissatisfaction and email my partner, whose name the account is in, with confirmation of what they were doing to resolve the issue as well as details of his name, department and position along with the same info on the other operators that I had spoken to. No such email was received but we did get a text to say that we would be connected on Thursday 6th June!
My partner called on Monday to ask why she'd not received the email and to check exactly when we were getting connected as we would again have to take time off work. She was told that the text was wrong and that it would indeed be Tue 4th June. She managed to arrange to work from home that day at the last minute and an engineer duly attended but only activated the phone line and, when asked about the internet, said it was "nothing to do with him".
I called BT that afternoon to clarify what was happening with the broadband and was told to not worry, that the service would go live within 12 hours of the engineer visit. I waited the 12 hours and called to check, only to be told that the service had been cancelled by someone in an administrative error and that it would be 2-3 weeks before we could expect connection. I was once again very angry at this news and asked to once again submit a formal complaint. I was told the complaints team was closed and would have to call back the following day.
On Wed 5th June, I called and asked for an explanation as to why the order had been cancelled. I received no explanation and asked to speak to the manager. They said that the manager was on another call and would call me back ASAP. I waited 45 mins and called back, they reiterated that a manager would be calling me ASAP. I waited another 45 mins and still no call. I called back again and spoke with a guy called Stephen in technical, who gave me his personal assurance that the service would be connected within 48 hours of the call. He said he was taking personal responsibility for the case and that I had no further need to contact them. I took him at his word and kept a check on the homehub router for changes.
On the Thursday 6th June, the 'broadband' light went from flashing orange to constant red which, according to the set-up guide, meant that the broadband was active but the username was incorrect. I called to check this with technical and was told that this was incorrect and that red just meant that the broadband line was inactive. He checked further and said the order was still showing as cancelled which again caused me to get a little angry over the repeated misinformation and having to make so many calls regarding the situation. I again asked to make a complaint and again was told the department was closed.
I called again on Friday 7th June, after 12 which meant the 48 hours had elapsed and therefore the operator, Stephen, had not held to his promise to personally oversee the case. I asked to be put through to cancellations, explained the situation for about the 15th time and asked for all the monies that we had paid BT so far to be refunded, along with the £45 that we had spent on BT public WiFi since the 14th May and also compensation to cover my loss of earnings in taking the day off on Friday 31st unnecessarily as well as the bills that we had run up on our mobiles contacting them regarding the situation. They apologised again and put me through to someone in the technical Dept that guaranteed me that they would speak with openreach and get someone out that day. They also took my mobile number and said they would call me back at 4pm with an update. 4pm came and went with no call back so I called once more and requested a refund and compensation. They said that the technical team were definitely acting on the situation and if I held on a little longer, they would make sure the lady I had spoken to would call me. Needless to say, I got no call.
I called again on Saturday 8th June and spoke with someone called Darren in customer retention who said he was sorry that I'd been treated so poorly and gave me a number to call direct on Monday morning to speak with someone regarding the matter. He said that they needed one more chance to put it right.
I called on Monday 10th June and spoke with a customer options Dept operator who said that the order was still showing as cancelled and that he would have to place a fresh order which would take 2-3 weeks. I had lost patience by this point and asked to be put through to cancellations, they listened to the story once more and put me through to another Dept where an operator reiterated that they could process the connection in 48 hours. I said that was no longer acceptable as I'd been assured twice the previous week of this and it hadn't transpired. He then said his manager might be able to get it done that day and put me through to him. His manager said that 2-3 working days was the quickest that it could be done.
I asked to go back to cancellations, reiterated the refund and compensation I expected and was told that I would have to speak with billing about it. I got put through to billing and the guy I spoke to took all the security details but refused to go further unless I told him the payment method used by my partner, saying that the bank name and the fact that it was a debit card wasn't enough. I took his number and got my partner to call but it just rings out at the number he gave us. I called back again and spoke with cancellations. The girl I spoke to there said that she would personally try and sort it out for me. She went off the phone to speak with the various departments and came back saying that the order was still open and that the service should be getting connected in the next 48 hours. She said that she'd call me tomorrow to check if it was connected and gave me a number fro openreach saying that usually it would only be BT operators that could speak to them but this was a public number and that someone might help me out.
I called openreach and the operator said that she dealt with fallen cable poles and holes in the street and that she had no way of helping me and advised me to speak to BT - sigh!
Here's what I think is reasonable - that someone at BT could speak with someone at openreach and, given that the engineers are just as responsible for the delay as the BT operators, arrange to get me connected either today or tommorow. If this can't be done, I think that I should reasonable expect BT to:
refund all the monies paid to them for the package and the up-front line rental
refund the £45 that we've spent on the public BT wifi that should have been free as we had signed a contract with them back on the 14th May
pay for the costs of our calls to them through our mobile providers
compensate me for loss of earnings for the day that I took off to wait on an openreach engineer who fraudulently claimed that I wasn't home
I think that, given the level of stress that this has put both me and my partner under (we both need to work from home and this has proven very difficult for us as we live in a rural area and have to rely on the public wifi otherwise), coupled with the amount of time that I've spent trying to sort it our, that this is the least we should expect.
One of the biggest issues with cancelling the order for me is that there are simply no alternatives in the area. For our postcode of PH15 2AA, I've been told by Talk Talk, SKY and Virgin Media that they can't provide the service as BT charge them £17 a month to utilise the infrastructure therefore they don't offer their services in my area. This would seem then, that BT have a monopoly on the broadban for the area which I understood to be illegal under UK trading legislation.
Does anyone on this forum have any advice at all for me or know of where I can find out alternative ISP's? Uswitch and all the other checkers show that there are a number of ISP's in the area but when I contact them directly they all say the same thing...
Please help - I'm starting to go a little crazy with all this! (I know that some people are reporting that they have waited weeks for connection but I simply can't accept that...)

Well, now we're back to square one - we spent another hour on the phone to BT yesterday and the best they could do was to restart the whole order process from scratch as the orders team had no record of an order ever being placed. I spent yet another frustrating, fractured 20 minutes initially trying to get some sense out of the Indian call centre and the guy that I spoke to in cancellations himself admitted that it was a nightmare trying to get a straight answer out of them. This follows another person in cancellations admitting that they got just as frustrated with the other departments being poorly organised and hard to communicate with. I'd just like to underline the fact that I have no problem with BT outsourcing their call centres to other countries and no problem with people from those countries being tasked with the admin of the order process or customer service. I previously had experience of using the Dutch technical team that ran Be Unlimited's service and they were fantastic - great communicators, well-organised and able to rectify my problem within hours.
The fact is that everyone that I've spoken to in either the orders department or technical department rattles out the same spiel that they must be reading off some card in front of them like a robot. They don't actually listen to what I'm telling them and they obviously have no form of administrative infrastructure that allows them to work efficiently. I have to go through the same process every time, explaining the whole story from the beginning and being given the same empty platitudes and promises every time by yet another office drone. The inter-departmental communications are non-existent and BT's whole systematic processes are abysmal. The whole corporation needs re-organising from the ground up and surely can't continue to be a profitable business for much longer if the volume of customer complaints and despairing posts on this very forum are anything to go by.
To reiterate:
Order placed 14th May, connection date 31st May - engineer to attend between 8 am and 1 pm
31st May, courier delivers hardware, engineers parked outside my house for 3 hours, neither of them assigned to the job, call BT after time window of visit expires and am assured an engineer will attend. Call back after 5 and told that the engineer claimed he couldn't gain entry and all engineers are finished for the day until Monday (despite an engineer attending my work which is located 5 doors down to fix our business broadband connection on a Saturday, less than 3 hours after I called). Make formal complaint and am assured engineer will attend on 4th June and internet will be connected same day
Engineer attends 4th June, claims broadband nothing to do with him, call BT and assured that service will activate later that day, service does not commence and am told the order appears to be cancelled when I call to check. Make formal complaint and am told someone will call me next day, so provide my number
5th June, no call so phone to check/complain - am told manager will call back ASAP. Wait 45 mins, no call. Call back, am reassured that someone will call. Wait 45 mins, no call. Call back again, speak to 'Steven' in orders who apologises and tells me he's going to personally oversee a fast-track of the order that will see it connected in 48 hours and that I have no further need to call them.
Call on 6th June after a change on the homehub router lights to check if this is the service being activated. Am told that the order is still showing as cancelled. Make another formal complaint and am assured that someone will call me back next day.
7th June, nobody calls and the 48-hour window expires. Call to check on status/complain and I'm told the order is still cancelled by orders dept. Ask to be put through to cancellations to get the service cancelled and get a refund, am told that order has not been cancelled. I'm put through to 'senior manager' in order department who guarantees connection that day and that she herself will call at 4pm to confirm. 4pm comes and goes - no call. Call BT to check/complain/cancel order - speak with cancellations who ask for more time and say they will make sure the woman from orders dept calls me. Wait for rest of night - no call.
8th June, phone and speak to Darren in cancellations, he asks that I give them one more chance to fix things and gives me the customer options direct number to call on Mon 10th June
Call BT on Mon 10th June, am told that the order has been cancelled and that they will have to place new order. Try to cancel and get refund, once again talked into giving them 48 hours to connect the service. Spend 4.5 hours on phone trying to get answer to why the service has been delayed/order cancelled. Start to receive random calls on landline, am told that this is the engineer at the junction box testing the line and that he's found a fault which is why the connection has been delayed. Told that service will definitely be activated within 48 hours. I'm also told that someone will call on 11th June with an update.
11th June - no call
Call BT on 12th June to check on connection, told again that order has been cancelled and really start to get angry now. Make another formal complaint and am told that specialist team has been assigned to investigate the case and they will call the next day to let me know what's happening.
13th June - no call. Call BT to check/complain/attempt to cancel and get stuck in the usual run-around with Indian call centre. Don't get anywhere but am one again assured that specialist team are on the case and they'll call me the next day but that they've finished for the day so I can't speak to them.
14th June - no call. Call BT to check/complain/attempt cancellation/make empty threats and am informed that they have no record of an order ever being placed. I freak out and get slightly abusive with operator. Get through to cancellations and speak with 'Steve'. He spends a long time talking to orders dept on my behalf and comes back to say that he will have to start order process from scratch all over again which will take 5 working days. Make another formal complaint. I ask him to check on previous complaint references, he does and says "yes, there's a note here for someone to call you.......today". I ask him what is the point of submitting formal complaints when they aren't even looked at and he tells me it's a 10-day process - I ask why the complaint that I registered on 31st May hasn't been dealt with as that's more than10 days and he has no answer.
Now if you can tell me that this is in any way a reasonable way to treat someone who is paying for you to provide a service then we live on different planets. There is no way that the customer care team can rectify this other than serious compensation which will have to be a **bleep** sight better than the 2 months free line rental that we've been offered so far. I have never had a worse experience as a customer anywhere, with any company. I've travelled in the 3rd world and even there, the utilities companies purvey a vastly superior service than this supposedly flagship company of British technology and communications. I asked an operator if he thought that it was ironic that a telecommunications company couldn't get it together to make a phone call to me after more than 10 promises to do so, unsurprisingly he didn't get it. BT stands for something but my brain lacks the energy to come up with an acronym that is suitably abusive.

New HP All in One has slower broadband connection than my previous PC

I've just invested in a new HP AIO i7 Pc model 23-k470na, over the last 2 weeks I have noticed when testing the speed on Speedtest.net that I am only achieving between 87mbps and 95mbps where as with my older HP Elite i7 desktop I'm achieving around 155 to 160mbps
I have checked the Ethernet Satus shows the speed as 100 mbps
The Network adaptor is a Realtek PCIe GBE Family Controller
Any suggestions to achieve the broadband speeds I am used to and paying for
This question was solved.
View Solution.

Hello @fishyhooky,
I understand that your desktop computer's broadband connection is slower than your previous computer, and I would be happy to assist you in this matter!
Does the Internet speed increase if you try a new, shorter Ethernet cable? Have you tried updating the firmware on your router? In the meantime, I recommend following the steps in this document on Resolving Broadband Internet connection problems (Windows 8), as well as Troubleshooting Wireless Network and Internet (Windows 8). This should help improve the speed of your wireless network connection.
If the issue persists, I recommend contacting your Internet Service Provider to examine any issues that may be present on your wireless network.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Home hub 3, broadband connection dropping

Hi, just a few days ago I recived my new home hub 3. The reason I wanted the upgrade from the hub 1 is because the broadband connection would drop and also the old hub would reset it self constantly.
The new hub is much better in terms of not resetting itself, if i try and watch something on 4od etc, youtube, it feels like any stress and the braodband connection drops, I had this on the old hub but it feels like its happening more now.
So much so I decided to make a paint version of my wiring so someone can maybe help me out.
http://i144.photobucket.com/albums/r173/guysy1110/routerproblem.png
Sorry the paint image came out much smaller than I wanted.
The main phone line is dowstairs in the lounge, its split into 2 using a 2 way splitter, one goes to the main phone which has a microfilter attached, the other plug leads up to the spare room and there a phone box (sorry not sure what its called) is in place, this box was split into another one because a long time ago there was a router that lived in the spare room (the split box is unused). Probably confusing people now, but the main box upstairs in the spare room is extended into my room and then a microfilter is used and then goes into the hub.
The extension cable is FAR too long, possibly 10m of cable wound up and tucked behind the drawers. Could this be a problem? I guess so.
So my main questions are, if both the router and main phone have new microfilters on, what other causes could keep my router dropping the broadband connection? the extension into my room is FAR too long possibly 10m which is wound up behind my drawers, first off im going to get a shorter cable.
Also the microfilter is closest to the hub, would it be better at the first source downstairs, or even in the spare room?
Any suggestions would be great. thanks.

Im reviving this thread, so far from the phone box upstairs Ive shortened the cable, It still goes into my room but now instead of having a ridiculous 15m amount of calbing unused Its a straight 3m from the other room to mine.
This has slightly improoved things.
However the hub still suffers and drops the broadband connection when under "stress" when the phone rings it sometimes drops, and when downloading files it drops halfway through if the file is large which is a massive pain.
On the downstairs master socket I removed the facia and did a quiet line test on the inside socket, there was no noise. I used a corded phone. I wasnt sure if it mattered but I tested all other sockets using this method and none had any noise.
I phoned BT and was advised to take the hub closest to the master socket, but if i do this I have no wireless card in my PC so cannot connect, The obvious option is to get a wireless card but that will cost money. As will buying the power lines.
Any suggestions? I guess plugging the hub in downstairs and trying to connect to something is the best option.
Any advice please?

Lack of Broadband Connection

I have had problems with my broadband connection for over a week now.
I have rung BT on two occasions and spent up to 45 mins and 30 mins respectively and been passed around all the departments as no-one appears to have any idea what is the problem.
When I complained on line, miraculously it was found to be a fault with my broadband, and I have been advised that I will be called to sort out - to be fair this did happen the first time, but was not in the timescale indicated so I was not available.
I was then advised I would be called again, I wasn't, but the email reply assured me that I had been - as I have missed call facilities on both the telephone numbers I gave, I know this to be incorrect on the part of the complaints team.
I did call back as requested, but was put on hold and after waiting ten mintues, I hung up - NB I have a young baby and cannot spend time after time on the phone instead of looking after him.
To date, I have no broadband connection and no further contact from the Complaints Team. Suffice to say, I don't feel in the slightest bit valued by BT and you can be assured I will not be paying my broadband bill for this month when a company of BT's magnitude cannot even send an engineer our or similar to resolve
Any help/suggestions gratefully received.
A very very disgruntled customer.......

Hi belle66,
Thanks for the post. I'm sorry to hear about the issues you've had with your connection if the checks imjolly has suggested don't work I'll be happy to look into this for you.
If you need help please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Can't Connect Via Wired Ethernet Broadband Connection

Replaced a Westell 7500 with a DSL-N10 because of constant disconnects. The Westell had no problem connecting via the wired ethernet broadband connection which I switch to when I need to improve buffering for videos. The DSL-N10 won't connect and reports "Error 651 Modem reported a problem". I reconnected the Westell to determine if there was a problem but it connected to the wired connection immediately. Question is do I need to change or add a setting in the DSL-N10 to get a wired connection or is this something I need to conract Verizon support about?

Perhaps this will help you
http://technophilia.madharasan.com/610/how-to-how-to-fix-connecting-through-wan-miniport-pppoe-error
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Very slow Broadband Connection - 330kbps

Hi,
My Broadband connection has been quite fast (around 2700kbps) until recently.
Having worked from home on several occassions in the last few months, due to the weather, I have exceeded my usage allowance. BT have charged me and I don't have any issues with that. However I have noticed that my internet radio is unusable as it keeps buffering. I also have become aware that the PC has become slower when online. A quick check using a speed tester revealed that the download speed is 330kbps and I know for certain that this speed was over 2700kbps a few weeks ago.
Reported the issue to BT on the 24th February (VOL011-29787652863) and the problem is still ongoing. The helpdesk settings on the HomeHub2 tells me that the connection bandwidth is 448 / 448 and this is backed up by BT speedchecker advising of an IP profile of 350k.
Yesterday and today have been spent on the phone to BT who have remotely connected to my PC and told me there is nothing wrong. Called again today and was advised that it was my location from the exchange, which I insisted was incorrect.
It seems to me that the Broadband Remote Access profile has been clamped but BT will not admit to that and have advised that I either have a line fault or it is due to the distance from the exchange.
As I type they are trying to call again - why can't they just fix the issue - they have all the diagnostic tools they need to identify the problem.
Solved!
Go to Solution.

Update - no response to the email to the forum admin folk but BT are still working on the issue and have asked me to retry.....no luck I'm afraid, as the speed is still dreadful. After reading all the useful info on this forum I have gone through all the diagnostics again and have plugged the HUB to the 'direct line to the exchange', so passing any house wiring. Speedchecker still says that the IP profile is 250k ... but interestingly the connection now shows 448 / 1840!
Back on the phone to the helpdesk and they have arranged for an engineer to visit my house. The earliest suitable time was next week, so we'll see what happens. Meanwhile I've ordered a MAC code from BT in case I have to move to another provider.

Droid A855 mobile broadband connect

So I am in need of using my droid as a mobile broadband connect to hook up to my laptop and it gave me the option to select it as a service (for $20) but I am not sure now how exactly to get it to sign on and what to do next? Is there a place to download instructions or do I just go into my settings and try it through there? I am so lost...sorry...

Good morning.
To use the Mobile Broadband Connect, you will need a USB cable, and you will also need a copy of VZAccess Manager. This is included in the Mobile Office Kit, BlackBerry / Smartphone box, or can be downloaded from www.vzam.net. Once it is downloaded successfully, you will be able to connect your Droid using the USB cable, to your PC or laptop. You will open VZAccess Manager, and then connect. You can also use this link for instructions to use VZAccess Manager.
If you need additional instructions or assistance, please send me a Private Message and I will be happy to assist you further.
Thank you,

Is there a way to hook-up a Broadband Connection Card to my iBook?

Is there a slot or converter I can use?
Our office supplies with a Sprint card to use on the road and remote locations but there is no place to plug it into on my mac. Am I SOL or is there a mac friendly Broadband Connection Card out there?

way2cynical, Welcome to the discussion area!
The iBook does NOT have a PCMCIA/PCCard slot.
The only solution for the iBook is to get a mobile phone with bluetooth. Pair the iBook with the mobile phone and use the mobile phone to get to the Internet.

Wifi is not available where I come from. I have broadband connection where data transmission is through cell sites then to USB modem connected to a computer. The modem draws power from the computer. Will this setup work with the ipad?

Wifi is not available where I come from. I have broadband connection where data transmission is through cell sites then to USB modem connected to a computer. The modem draws power from the computer. Will this setup work with the ipad?

iPad requires Wifi (or 3G /LTE) to connect to the Internet. You cannot connect a USB modem to the iPad.
You can create your own WiFi hotspot through your computer for your iPad to connect to, if your computer supports this functionality. All Wifi Macs and many Wifi PCs do. Check your computer manual for how to do it.

HT1595 BT Home Hub1 drops broadband connection with Apple TV 3

Hi.
Just got Apple TV3 home and set up which was easy to start, but as soon as I try to homeshare my BT broadband connection drops and needs reset - using home hub 1. Is there a settings fix or is a new router the only option?
Thanks,
Col.

Hi.
Have checked my firmware which is up to date and have also disabled my firewall to check if it was creating problems but no change. BT channel change not helped yet but could take 12 hours to activate. Broadband works perfectly until I attempt to open any Apple TV application then it drops. Also I mistakenly quoted I have Home Hub 1 but I actually have HH2. Channel change might help but tbh I don't hold out much hope.
Col.

When my mac is inactive, i lose my broadband connection and have to log in again

I have just had a new hardward installed on my mac pro, and now I find if my mac is inactive, I lose my broadband connection.

Courcoul wrote:
Regardless. This is an OS issue, no matter whether the host is movable or not.
Which means it's not even a Macbook what ever issue. Post should be in whatever os the op is using! Right?

Losing broadband connection when Ipod nano connected

Whenever I connect my ipod to my computer, my broadband connection dips out. I am currently using Windows XP. Any suggestions as to why this is happening and any solutions to this would be appreciated. Thanks

How are you connected to your Internet connection - USB, Ethernet, or wireless?
I've noticed that some PCs tend to "reset" the connection to ALL USB devices whenever certain devices, such as iPods, are connected. If you have a USB broadband modem, it could be related to this sort of thing. I'm not really sure if this is an iPod issue at all, but you could try unplugging/replugging your USB modem, or you could try different USB ports on your computer to see if some are on a separate bus.

How to know username and password from existing PPPOE broadband connection?

Hi All,
I am using windows server 2008 R2, and now I've used PPPOE broadband connection to connect the internet. what I am asking is how to know the username and password from my PPPOE setting, I have the requirement to create same setting in the difference machine.
thanks.

You can get this info from your ISP. This one may help.
Create a Broadband connection using PPPoE in Windows Vista and Windows Server 2008
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

No Broadband Connection

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