No connection between Asha 311 and Nokia Suite.

A few months ago i could connect my nokia asha 311 to nokia suite (windows 7). Then one day it suddenly stopped connecting but i didn't care because i didn't need it.
Now i have problems with software and need to reinstall the S40 OS, but i can't do it if my cellphone cannot connect through cable.
I tried linking the USB connection to a virtual machine (windows xp on virtual box) with nokia suite and it works fine for syncing contacts and messages. But the problem comes when I reinstall the OS, because USB needs to auto connect and disconnect, and it can't do it if there's a virtual machine controlling the port.
I've installed the Nokia Connectivity Cable Driver and it doesn't work.
Thanks for your help!
PD: Sorry for my english, I speak spanish.

Hi NicoVial,
You can try to uninstall and reinstall the Nokia Suite from your computer. You can download it from this link: http://www.nokia.com/es-es/soporte/producto/nokia-suite/ and then try to connect again the phone to the computer and do the updating.
Let us know what will be the outcome for this.

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