NO CUSTOMER SERVICE OPTIONS FOR THE DEAF!

I have been trying to get information on the Visa gift card I was sent. I placed an order online with Staples. AFTER the order was placed, I received an email saying they apologize, but the tablet is not in stock. The CSR at Staples claimed that my Visa card was not charged. However, when I took a look, the money had, in fact, been removed from the account. I was told to call the number on the back of the card, which is what I did or TRIED TO DO. The relay operator dialed, listened all the way through, then came back and said THERE IS NO OPTION FOR A LIVE CUSTOMER SERVICE REPRESENTATIVE. None. Also, when you enter the requested information like the tracking number, etc. you get your current balance, then you are cut off.
This is the type of thing that I abhore about Verizon. I want to know why they still have that charge listed on the card! Why is it necessary for it to remain there forever? As long as it is listed, I CANNOT MAKE ANOTHER PURCHASE. The tablet I ordered was $330.00, which took up almost the entire balance of the $400 Visa card. How in the heck is a hearing impaired person supposed to get any help if you do not provide the necessary services? It's as if you seem to think WE DO NOT EXIST! Why tie up those funds for days and days so that nothing else can be ordered?
I pay my bill on time EVERY MONTH! If I said to you it would take 3-5 days for me to make the payment past the due day, would you wait before cutting off my service? I don't think so. So why would you tie up the funds on my card, because you can't keep the accounts up to date? How much longer do I have to wait?????

1. This is a peer-to-peer support forum. If you want to get a message to Verizon, you should contact them directly via one of the options on their Contact Us page.
2. I would assume the number on the card goes to a VISA support line, not Verizon. Verizon doesn't own the card, they just give them out.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Similar Messages

The Nordins - Options for the next time you need a customer!

The headline is from an email we received: "Verizon - Options for the next time you need customer service!" Well, we changed it, just slightly. Well, on 6/20/2013 we had the TV down; it was said to be a piece of video equipment that went down. We could not get anything on the TV until next day. The sad part is that we were watching the Heat-Spurs game and it quit just 1min-36sec. prior to the end of the game. Then, we could not watch our daily Netflix show we watch every evening before going to bed. So in calling twice, we found out about the video equipment problem. But typically Verizon, they replaced the equipment and thought nothing about the customer that actually lost the reception!! How about crediting us for the time "off the air". You can't have the cake and eat it too. Then, Verizon sends us emails about the bill, customer service, etc. but there is no way for us to email them back!! Why do they think my time is less valuable then theirs; having to call their customer service and to wait a long time for answer by someone in "God knows where country". What does that tell you about the customer service commitment! It's like, yeah you are one of the slob users that keep paying the bills for lousy service. Perhaps it's time for all of us to switch off our TV's for one or two days a week and not pay them for "our time off the grid". Having some couple of thousand TV's off twice a week may shake them up a bit. So here is my idea. Establish an email address where we can reach anyone in customer service directly, in our own state, not somewhere 1000 and more miles away. Additionally, if something is down, does not matter what time of the day, stand up for it and give the customer their credit due. Thanks for reading

It all depends how you use it.
Once the initial break in period is over, like the first year, it should run just fine as long as you don't abuse it, don't let it overheat, keep the dust out etc.
Do get the AppleCare as it's very expensive to repair a Mac.
Some tips:
1: Avoid using the built in keyboard and trackpad as much as possible. I know what's the use, but it's these too area's, the USB ports and the Superdrive that experience the most wear and tear.
2: If you do use the built in keyboard, take off your watch and jewelry, it scratches. mars, reacts with the case and discolors it.
3: The keybord is a bit weak compared to regular PC desktop keyboards, so use a wireless one, but have a wired one around for emergencies. The keyboard collects dirt, grime, hair, dust etc, underneath, you might want to have a light cover over the keys but still let air get underneath.
4: Be gentle with the audio ports and the Superdrive, don't use your computer for watching DVD's. The Superdrive is important for recovering the machine with the installer disk which also must be well taken care of.
5: A GOOD case, like a MacTruck or a padded one will absorb the shocks if dropped while transporting.
6: The biggest concern is other people, they just don't handle things with care because it's not theirs and they are ignorant or even spiteful of the money you spent to have a quality machine.
7: Clone your boot drive to a external regularly, in fact have two, one staggered back in time a few weeks, it's hold option bootable in case your hard drive dies. Free cloning software like Carbon Copy Cloner or the commercial version Superduper does the job well.

What is the number for Verizon Wireless Corporate Customer Service Complaint for CA

My Complaint: I have been a Verizon Wireless customer for approx 20 years. I called customer service to seek an early upgrade for my daughter's phone. She is away in college and her phone is malfunctioning. She is eligible for an upgrade in approx 6 weeks so I did not want to spend the money on a replacement phone when since we were planning on updating to something newer. The customer service rep to me they could not do the early upgrade an to call back in a few weeks. After explaining this was unacceptable (I do not like the idea of a young female being out of state and away from home with no reliable means of communication), she places me on hold to later return with the only offer of I must purchase a new device through her ( over the phone) which will be shipped to me, the phone was priced $100.00 more than the online price (they will not price match), plus i must pay $30.00 upgrade fee, $35.00 activation fee and taxes on the retail price of the phone. I am upset and disappointed with the quality of service provided by Verizon being a 20 year customer. If not for the seriousness and urgency of this matter, i would not have asked for an early upgrade. It is times such as these that you get to see how much of a "valued customer" you really are. I guess you are valued as long as you pay your bill and continually purchase their products. I would like to speak with someone from Verizon's corporate or customer relations department. As of now I am really considering changing my service to a different provider. I have multiple accounts with Verizon and i will canx each after the current contract committment expire (starting with my daughter's phone which expires in 6 weeks) In the meantime I will go purchase her a new phone with someone else and take comfort knowing she will have reliable communication.

I started with them in 1985. It has been wonderful service but very expensive. They seem to operate on day of deposit day of withdrawal. That means that I have no benefits nothing beyond the normal customer if I don't pay my bill they shut me off. That's why I have switch to another provider and I have better service lower cost and better phones. you can't beat other providers I mean it. Please don't expect more from verizon other than a "pay me more money and I'll do what you want" because it's all about money. Read the transcripts from current Verizon employees all over the internet. The company is going down and they're taking customers with them.
msvat <[email protected]> wrote:
msvat created the discussion
"What is the number for Verizon Wireless Corporate Customer Service Complaint for CA"
To view the discussion, visit: https://community.verizonwireless.com/message/1113982#1113982
>

When i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color: There was a problem processing your order, please contact our Customer Service team for assistance.Middle East

when i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color:
There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735

Verify that everything about your Adobe ID and your country and your credit card match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-wrong email https://forums.adobe.com/thread/1446019

How long does it take for a cancellation fee to process? I just cancelled today and the customer service agent say the cancellation payment went through, but i see no charge on my credit card. On the website it say my cancellation is effective in march 16

How long does it take for a cancellation fee to process? I just cancelled my annual subscription to adobe audition today and the customer service agent say the cancellation payment went through of $74.90, but i see no charge on my credit card. On the website it says my cancellation is effective in march 16, 2015. So when will i be charged?

Hi ,
I'm very sorry to hear of the problems you have had moving to pay as you go.
Please can you give customer service a call and ask to speak to the pay monthly retentions team who will be able to fix this issue for you.
Click here for contact details.
Thanks
James

I would like to talk to a customer service representative for Apple in Australia what is the phone number

I would like to talk to a customer service representative for Apple in Australia what is the phone number

emiilygracekickass wrote:
A contact number.
Yes, I understand.
Click the link I supplied to find a contact number.
Also, at the bottom right of every page on Apple's website, there is a Contact Us link.

Defaulting the Service Provider for the receipts pulled from credit card

Hi,
When the Associate goes on a business trip , some of the expenses are processed through the AMEX corporate credit card. Using a custom PRCC , these credit card transactions are uploaded into the system and are available as buffer during the trip creation. Associates creates the trip using ESS Portal. When the Associate selects the expense from the credit card buffer , we want the Service Provider to be defaulted to AX (AMEX). The service provider code for AMEX is configured as AX.
In the following configuration (Travel Expenses->Master Data->Credit Card Clearing->Define Assignment Table for Credit Card Clearing , we updated the Service Provider as AX for all the expense types related to AMEX.
Now we notice that AX is not defaulted in the Service Provider when the Associates pulls the expense from the AMEX credit card buffer.
Is there a way to default the service provider for all the expenses pulled from the credit card buffer?
Thanks
Sukumar

Hi Nandagopal,
You are right that the origin column has Amex logo when selected from the Buffer. We are using Service provider in determining who the payment should go to. If the expense is from the credit card buffer , the payment should go to AMEX directly. If the expense is non-AMEX (i.e manual entry and not from buffer) , then the payment will go to the employee themselves. Different wage types are determined based on the Service Provider for the same expense type. For example for expense type ACAR (Rental) , if the Service Provider is AX , then wage type say WJ67 is selected by the system . For expense type ACAR and no Service provider , then wage type WJ17 is derived. The accounting is determined based on the wage type.
So Service Provider is one of the key field that determines the accounting. When the associate selects from credit card buffer , the associate should also select the service provider as AX so that payment goes to AMEX. If the Associate forgets to select the service provider , then the payment goes to the Employee. Then the employee has to pay AMEX separately. In order to avoid this, we want to default the service provider as AX when the associate pulls from the credit card buffer.
We maintained the default service provider as AX for AMEX credit card clearing in img node Travel Expenses->Master Data->Credit Card Clearing->Define Assignment Table for Credit Card clearing. In this node we link the credit card company transaction keys to SAP expense type and you have the option to select the Service Provider. But his default is not working in Portal.
Please let me know if this default setting should work.
Thanks
Sukumar

Is there a customer service number for Australian customers?

Is there a customer service number for Australian customers?
I can't find one anywhere

Ah, you're a legend. I'll be hanging onto that number for grim death. Thanks for the info.
20 mins after your reply, Adobe put the charge through on my credit card 6 days after they sent me a suspension notice.
Their account management interface sucks. It does this ajax thing that ever completes and comes up with a message to "try again later" which never works. I had to use the Opera browser to get it to work for some reason. And even when it does, there is no option to request that outstanding balances be charged to your card. My ISP has this, my mobile service provider has this, my web hosting company has this, why can't a big multinational corporation have the same feature instead of getting us to waste hours every month just to have a payment pushed through. Alternatively, and at least, why doesn't it just keep attempting to charge the card until it gets through? No, instead it suspends your account. Grrrrr....

Service procurement for the free texts ( Multiple line items in PO)

In the service procurement for the free texts ( Multiple line items in PO)referring to the same Contract we are cretaing the POs
thro ME59 ( Program RM06BB20) an unusual error message appears as under:
"_Material/Service group STGOP2 does not exist"_This Material group is unavailable in T023 as well.
We checked the same issue by recreating with the exact data in the Test environment and everything works OK
We are working on the R3 version 470...
Any body faced such an issue ?
Any clues pls?
Regards,
Nagarajan

Hello,
We have faced another issue of the same nature while a PO is being created using the tcode ME21N for service free text items referring a PR ( Service item has no Contract assigned but a fixed vendor)
The error relates to SE419 ( Mat grp 'XXXX' does not exist)
Any takers..
We are using a custom doc type for the PR
Any hep /clue is appreciated
Regards,
Nagarajan

How to set the column order of a sealed column in a custom Content Type for the new item form NewDocSet.aspx?

Dear SharePoint Developers,
Please help.
I need to know How to set the column order of a sealed column in a custom Content Type for the new item form NewDocSet.aspx?
I think this is a "sealed column", whatever that is, which is shown in SPD 2013 as a column of content type "document, folder, MyCustomContentType".
I know when I set the column order in my custom Content Type settings page, it is correct.
But, when I load the NewDocSet.aspx page, the column order that I set in the settings page is NOT used for this "sealed column" which is bad.
Can you help?
Please advise.
Thanks.
Mark Kamoski
-- Mark Kamoski

Hi,
According to your post, my understanding is that you want to set the column order of a sealed column in a custom Content Type for the new item form NewDocSet.aspx.
Per my knowledge, if you have Content Type management enabled for the list or library (if you see a list of content type with the option to add more), the display order of columns is set for each content type.
Drill down into one of them and you'll see the option under the list of columns for that content type.
To apply the column order in the NewDocSet.aspx page, you need to:
Select Site Settings, under Site Collection Administration, click Content type publishing. In the Refresh All Published
Content Types section, choose Refresh all published content types on next
update.
Run two timer jobs(Content Type Hub, Content Type Subscriber) in central admin(Central Administration--> Monitoring--> Review timer jobs).
More information:
http://sharepoint.stackexchange.com/questions/95028/content-types-not-refreshing-on-sp-online
Best Regards,
Linda Li
Linda Li
TechNet Community Support

Customer Service request for all mobile users

To all cellular subscribers, first off, I wish to say I am a proud VZW user. Second, I want to say I am a customer service rep for a competitor carrier. Personally, a few of my coworkers and I believe there really isn't any competition. Thirdly, I want to remind everyone... When you get your bills and you don't understand them, or your service isn't working correctly, try to have your duckies in a row BEFORE you call customer service. We do not work for the company in question, we are a 3rd party outfit that is hired by the big guys (T-Mo, ATT, Sprint, Verizon....) to handle the calls coming in. We are trained, but remember, we are in a call center, some may be overseas, some may be in the US, but our paychecks do not come from the big guys, but our real bosses. Yes, you are customers, just like I am, but before you call us, put yourself in our place. Seriously, if you had to talk to a person over the phone who is yelling and calling you names, would you want to help them?
So, my request to you is follow the Golden Rule: Do unto others as you would have others do unto you. Trust me, staying calm in the face of any hardship will go farther than flying off the handle.

Yes, my coworker's sister works for the same company we work for and she handles VZW calls. Also, just the other day, I helped someone cancel her contract with the competitor's company because she was just hired on as a rep with the same company we work for but in a different state. BTW, that new VZW customer/CSR says that the service for Verizon is WAY BETTER than with her old company

There was a problem processing your order, please contact our Customer Service team for assistance.

when i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color:
There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735

Asmaa,
Other than using the suppport phone number, you may try a chat here:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

ACR and the Custom Settings option on the flyout menu...

I am currently running the trial of CS4 to see if its worthy of my hard earned cash. I normally run CS3 and an old version of ACR (4.4.1) specifically for the reason that I can mass process a group of images by using the Custom Settings option in the flyout menu. (Select a file, adjust it, export it, select another or 10 from the same group, hit Custom Settings, and viola, all now have the same adjustments)
Every ACR 'update' since that one took this option away from me.
So, here's my quandary... Keep CS3 (and my hard earned $'s) using the old ACR... or figure out how to replace the quick adjustment options I had in CS3 with the New-and-Ever-So-Wonderful CS4...
Any ideas?
Thanks in advance!
Dan

You can open hundreds of files in ACR, slect and adjust the first one, choose sunchronize and apply the adjustment to all open files. Try looking at the tutorials on AdobeTV etc, and
here's some essential reading for you [CLICK HERE] .
PS—I have no stake in whether you upgrade or not.

DIM-00035 You have entered and invlaid option for the -EDIT command

Hi Experts,
I am creating oracle instance using oradim utility. I am using oracle 9.2 on windows 2003 server.
I have installed oracle 9.2 and created ORCL database as part of installation. Now I have deleted ORCL database using DBCA. Now I try to create a new DB instance.
I ran the below command:
c:\>oradim -NEW -SID <sidname> -SRVC OracleService<SID> -INITPWD <password> -pfile <pfilepath>
I am getting the below error:
DIM-00035 You have entered and invlaid option for the -EDIT command
Please help me why I am getting this error even though I am creating new service.
Thanks.

The definition for INITPWD is:
-INTPWD password is the password for the new instance. This is the password for the user logged in with SYSDBA privileges. Option -INTPWD is not required. If you do not specify it, then operating system authentication is used, and no password is required.
The passwords for SYS and SYSTEM are created later - when the database itself is created. Nevertheless the error message is strange, there is no -EDIT option in the command. Moreover -NEW and -EDIT are mutually exclusive.
Werner

Customer Service application on the Portal

Hello all,
I want to implement a customer service application in the Portal, Is there any business package for this?
We are using notifications in the CS module on our R/3 and want to make it available on the enterprise portal.
Lots of thanks,
Ron Lampel.

Hi Ron,
I don't know about CS BP, but if you want to use it in portal than there are two ways for that.
1. You can create transaction iview in Portal to use the same.
2. You can create a WebDynpro application for the same and used it in portal by creating WebDynpro iView in portal.
You will find lots of documents for both the methods.
Let me know if you need more information.
Regards,

NO CUSTOMER SERVICE OPTIONS FOR THE DEAF!

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