No external video on docking station in safe mode?

Question

Hi,
I have xb4 docking station with external monitor, and dv6 laptop; because of space, I only use the external monitor (not the laptop's monitor).  Unless full OS is booted, I getno video -- so safe mode, disk check, anything pre-boot, I got squat.  It's really hard to do anything without being able to see what's going on.....
Is anyone else experiencing this, with dv6 or other laptops?  Do any laptops work correctly (that is, you can see what's going on in safe mode, etc.)?
I would kind of understand if the USB-connected wireless mouse and keyboard didn't work in this mode, but even that is something that could be overcome by including drivers in the BIOS. 
If this disturbs you, please let HP know!  They won't do anything about it unless "enough" people complain.
-- mmd

Answer 1

I have having a horrific time with Firefox 24 crashing. I have run many anti-virus, tried suggestions on here. Then I decided to run the ADS Spy tool in the Misc. Tools that come with Hijack This from Trend Micro.
The results showed four supposed "Microsoft" folders, that were odd. I am familiar with Microsoft folder types but these were very odd, not only because of where they were, but also because when I tried to find them in the detected location, they were not there!! And I DO have "Show Hidden Files and Folders" enabled.
I looked all over for the folders, inside EVERY other Microsoft folder in "Applications", both in the "All Users" and the personalized one that is also found there as well as in Local Settings. They weren't there either. They were detected as being in: Docs and Settings > Local Users > Applications > Microsoft then named as, (not exact names, I forgot to write them out but these are representative of those names):
* yv9d0fkyxb4e
* vq5stu20izqm
* u3vxf7d5wrk8
* qo0c6ep2vvi1
These are usually the kinds of names tagging viruses/trojans. And I keep close tabs on what is inside folders, I've learned over time to do that, not just rely on antivirus software. It has paid off more than a few times. But these kind of names are usually found as some kind of text files if it's a virus. And I KNOW that they were not there before. I had run ADS Spy about two weeks earlier. With names like that I would have seen them as obviously suspicious.
So.... I deleted them from Hijack This when they were found in a second scan for ADS Spy entries, and once again I could not find them anywhere.
Since then my computer has been working perfectly as has Flash Player and Windows Media Player. Not one crash or glitch and I am on my computer all day and night until bed