No items match your search

I have installed DNG Converter 8.7.1.311 but when selecting files for conversion get the message "No items match your search" although in Windows Explorer the RAW files are clearly there, I have Canon CR2 files and Nikon NEF files but the converter won't find either. Any assistance will be appreciated.

For the Source, you should be selecting a FOLDER by single-clicking on it, instead of the usual double-clicking which opens rather than selects a folder.

Similar Messages

Receiving "no items match your search" message when selecting folder to sync photos

I'm receiving a "no items match your search" message when selecting a folder to sync photos from my XP laptop to my iPod touch. While the iTunes photos tab indicates 0.18 GB of photos, no photos are being sync'ed to the iPod touch. Until last week, all my photos were sync'ing fine.

Try deleting the iPOd Photo Cache folder(s). There may be more than one. For their location:
iTunes: Understanding the iPod Photo Cache folder

Ligtroom 5.3 gives message" no items match your search"

I have images on my hard drive taken with my Canon 5d mark 3 which lightroom will not recognise and gives the above message" No items match your search". What can I do please?

Are you talking about the import dialog box, or library module?
If the latter, then:
I assume you have a library filter set, or maybe a smart collection selected, and no photos are matching the search criteria - could that be it?
If not one of those, please post a screen shot.
windows or mac?

DNG converter won't open CR2 files for conversion: no items match your search [was: Please help!!!!]

Hello, I am stressing out!! I have downloaded the DNG converter and whenever I try to click on the folder to convert it, it says no items match you're search, I can view the pictures in my desktop just not with the converter. I use windows 8 PC and the file type I'm trying to convert is CR2
if anyone out there knows what's going on please help, I'm second shooting at a wedding next weekend so NEED it sorted by then the thought of a whole day shooting and no results isn't even worth thinking about!
Thank you x

Ok so it's a canon 1200d, it's the 8.7 version. And in using Lightroom 4, it's strange because the first time I plugged it in it worked and I managed to edit all my picture and now I've taken more pictures it doesn't seen to work.
Sent from my iPhone

APP-PO-14094:No records meet your search criteria

Hi,
Merry Christmas Oracle forum members :-)
I would like to have your advice on an error in oracle applications 11i. When trying to receive two approved specific purchase orders we get the error:
APP-PO-14094:No records meet your search criteria
Cause: There are no records that match your search criteria
Action: Re-enter your search criteria with fewer or different parameters
I checked the database tables: po_headers_all, po_lines_all,po_line_locations_all,and po_distributions_all and I can find nothing unusual.What am I missing?
regards,

AHS wrote:
Hi,
Merry Christmas Oracle forum members :-)
I would like to have your advice on an error in oracle applications 11i. When trying to receive two approved specific purchase orders we get the error:
APP-PO-14094:No records meet your search criteria
Cause: There are no records that match your search criteria
Action: Re-enter your search criteria with fewer or different parameters
I checked the database tables: po_headers_all, po_lines_all,po_line_locations_all,and po_distributions_all and I can find nothing unusual.What am I missing?
regards,Please see these docs.
How To Reset a Purchase Order or Requisition From In Process or Pre-Approved To Incomplete/Requires Reapproval For Isolated Cases [ID 390023.1]
Receiving.RECEIPTS Common Error Message WMSINB-22192 , APP-FND-00204 and APP-PO-14094 [ID 1251114.1]
FAQ - Receiving.RECEIPTS [ID 1249431.1]
How To Troubleshoot APP-PO-14094 When Performing Receiving Related Transactions [ID 444771.1]
Common Receiving Issues after Installing or Upgrading to 11.5.10 [ID 309896.1]
PO Status Affects Receiving Transactions (Receive, Deliver, Correct, Return, ASN) [ID 551232.1]
Cannot Perform Return or Correction on a Purchase Order Line - Receive APP-PO-14094 Error [ID 188355.1]
RCVTXERE / RCVTXECO: APP-PO-14094: No Records Meet Your Search Criteria [ID 1101403.1]
What Receipts Can Be Queried By Requisition Number In Find Expected Receipts form? [ID 234814.1]
RCVRCERC APP-PO-14094 FRM-40212: Invalid value for field REQ_NUM When Receipting an Internal Requisition Between Different Operating Units [ID 1489495.1]
Thanks,
Hussein

APP-PO-14096: NO REQUISITIONS MEET YOUR SEARCH CRITERIA

Hi,
We are working in oracle applications 11i Purchasing Module-Test Instance.
I have created a Purchase Requistion and it was approved successfully.
But, when I open the Autocreate window, (with/out choosing the approved Requisition) and click find, i get the error:
APP-PO-14096: NO REQUISITIONS MEET YOUR SEARCH CRITERIA.
Cause: There are no requistions or requisition lines that match your search criteria.
Action: Re-enter your search criteria with fewer or different parameters.
Any suggestions please........
Thanks

Dear Friend
First thing this approved requisition we need to assign it to the specific buyer who will work in future on this request therefore just click on the "Manage Buyer Workload" assign it to the specific buyer.
Login as a buyer
Go to Auto Create
You will fine the approved requisition for creating the PO or RFQ etcc.....
Manoj N Bhosale

Content Search and 'Items Matching a Tag' Web Part Not Displaying Results Shown in Preview

Hi
I've been trying to set up both the Content Search and Items Matching a Tag Web Parts with the same issue. In both cases I can create a query which displays the expected results in the Search Result Preview pane but no results are returned when browsing
the page.
I'm a Site Collection administrator
tried viewing the page in IE8, Chrome and Firefox
another user account with Full Control permissions on the site results in the same issue
I've reindexed the site (which has completed as other alterations on the content are now being returned in the normal search results)
I've tried removing and re-adding the offending web parts
The queries in both web parts are pushed back to the most simple possible - ie all documents in the current site collection for the Content Search query and 'Current site collection + Don't restrict by any tag' in the Items Matching a Tag
I haven't touched the display templates or made any other alterations AT ALL - this is a virgin site collection beyond documents in a library
Does anyone have any ideas?

I was able to make this do what I needed it to.

Options\Advanced\Update\Search Engines: Check this to receive automatic updates to your search engines. ??? Updates to my search engines?? Explain please.

The details are in the question.
The Firefox "Menu Bar" has a 'Tools' list/menu, wherein lies an 'Options' option.
This produces a window which presents eight further sets of options, which are selected by clicking on an 'icon' at the top of this window. Clicking on the "Advanced" icon, and then the "Update" tab, allows me to select, or deselect, the option to "...receive automatic updates to your search engines."
The Mozilla Support search engine was unable to find a match for the above question; can any of Mozilla's helpers locate the missing explanation?
What search engines are these? What updates are these?

Thank you. I had used the Customize Toolbar option to remove that item from the Navigation Toolbar as I like settings in the online version of one or other search engine, and I had not played with this feature to see if it was that flexible.
Now all I need is to find out what is indicated when Firefox "updates" these plugins, and whether they are of any actual use.
Thank you for your contribution.

SharePoint Foundation 2010: search error: "Your search cannot be completed because of a service error."

Hi,
I have SharePoint Foundation 2010 running on a single server with databases, with a second server in the farm serving as a 2nd app tier. Both server have the exact same versions of SharePoint loaded (according to the Central Admin site).
Whenever I try to run a search from any site in my SharePoint Foundation 2010 installation (in this example I typed "this is my query"), it hangs for 20-30 seconds while the IE status bar says:
Waiting for http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2Ftfs2010db%2Ftfs%2FSITE1
Then it finally returns a results screen with an error that says: "Your search cannot be completed because of a service error. Try your search again or contact your administrator for more information."
Checking the SharePoint logs under C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS, the relevant entries say the following (items I deem important
bolded):
11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (HEAD:http://172.22.100.101:80/)) 11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Logging
Correlation Data xmnv Medium Name=Request (HEAD:http://172.22.100.101:80/) a7ab70a3-61bd-4d62-b5a4-cf77a45dafb9
11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (HEAD:http://172.22.100.101:80/)). Execution Time=3.33645756653429 a7ab70a3-61bd-4d62-b5a4-cf77a45dafb9
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1))
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)
fea6cc87-0404-497a-838e-5e154f422aa4
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)).
Execution Time=4.3055751499143 fea6cc87-0404-497a-838e-5e154f422aa4
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1))
11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)
5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:22:50.75 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Site=/tfs/SITE1 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:22:50.77 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Query dn6r High FetchDataFromURL start at(outside if): 1 param: start 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:22:50.79 mssearch.exe (0x58A4) 0x2534 SharePoint Foundation Search QueryComponentSelection aee7 Medium
Did You Mean Suggester not found. [smart2.hxx:382] d:\office\source\otools\inc\search\common\ytrip\tripoli\smart2.hxx 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:22:50.91 mssearch.exe (0x58A4) 0x2534 SharePoint Foundation Search Query Processor e0pg Medium 1dd958fb-b605-4b3b-a676-28a3cafb2eb6:
Query completed 125 ms, detailed time: Query stage execution ms times: 0 125 0 0 125 0 0 0 Query stage cpu ms times: 0 31 0 0 31 0 0 0 Query stage hit counts: 1 1 1 7 1 0 1 1 Cursor count: 260 Mapped page count: 164 Total index count: 7 [srequest.cxx:5526]
d:\office\source\search\native\ytrip\tripoli\cifrmwrk\srequest.cxx 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Exceptions 1hjo
Medium Exception thrown: 0x80040e31 (d:\office\source\otools\inc\search\common\ytrip\tripoli\timeout.hxx:51 ip 0x000007FEECF099B7) 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search
Query Processor e2o1 High In CRootQuerySpec::Execute - caught exception: 0x80040e31, translated to: 0x80040e31 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Administration 0000
High Log Query: More Information: Execution stopped because a resource limit was reached. No results were returned.
5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a1
High Error while executing web part: Microsoft.SharePoint.Search.WebControls.Srhdc GenericException: Your search cannot be completed because of a service error. Try your search again or contact your administrator for more information.
---> System.ServiceProcess.TimeoutException: System error. at Microsoft.SharePoint.Search.Query.KeywordQueryInternal.Execute() at Microsoft.SharePoint.Search.Query.QueryInternal.Execute(QueryProperties properties) at Microsoft.SharePoint.Search.Query.Query.Execute()
at Microsoft.SharePoint.Search.WebControls.SearchResultHiddenObject.GetResultData() --- End of inner exception stack trace --- at Microsoft.SharePoint.Search.WebControls.SearchResultHiddenObject.get_ResultsReturned() at Microsoft.SharePoint.Search.Internal.WebControls.CoreRes...
5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08* w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a1 High ...ultsWebPart.ModifyXsltArgumentList(ArgumentClassWrapper argList) at Microsoft.SharePoint.WebPartPages.DataFormWebPart.PrepareAndPerformTransform(Boolean
bDeferExecuteTransform) 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a2
High InnerException 1: System.ServiceProcess.TimeoutException: System error. at Microsoft.SharePoint.Search.Query.KeywordQueryInternal.Execute() at Microsoft.SharePoint.Search.Query.QueryInternal.Execute(QueryProperties properties) at Microsoft.SharePoint.Search.Query.Query.Execute()
at Microsoft.SharePoint.Search.WebControls.SearchResultHiddenObject.GetResultData() 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (DataBinding DataFormWebPart ()). Execution Time=15302.2074034549 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.09 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)).
Execution Time=15358.1002613461 5e283c89-990f-4572-ae77-a1e6a5aad502
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png))
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png) f0d03f8e-d78b-4004-9a5f-3ee9955afa60
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af71 Medium HTTP Request method: GET f0d03f8e-d78b-4004-9a5f-3ee9955afa60
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af75 Medium Overridden HTTP request method: GET f0d03f8e-d78b-4004-9a5f-3ee9955afa60
11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af74 Medium HTTP request URL: /tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png f0d03f8e-d78b-4004-9a5f-3ee9955afa60
11/05/2011 18:23:06.60 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png)). Execution Time=9.75459171486879 f0d03f8e-d78b-4004-9a5f-3ee9955afa60
Not sure what "resource limit is reached" actually means. This SharePoint installation is running under regular SQL 2008 R2, and the
WSS_Content database is fairly small (10gig). I've reviewed the Search Service, the process account running it, the
WSS_SEARCH index database, and verified that the Content database is using the proper index database. Everything looks like it should be crawling/indexing/working fine. But the WSS_SEARCH
database isn't very large, so I'm not sure if the crawling is actually filling it with anything.
Not sure where to start seriously troubleshooting this. Any advice would be appreciated. Thanks.

Hi,
The query ran in tens of seconds. This indicates that at some point a bad plan compiled and stayed in the cache.
It may have gotten there because the statistics were out of date.
A possible way to keep this from happening is to rebuild statistics with full scan more frequently.
Try free the proc cache and see the result.
http://msdn.microsoft.com/en-us/library/ms174283(v=SQL.105).aspx
Thanks,
Rock Wang
Regards, Rock Wang Microsoft Online Community Support

Why do google search results reset to match the search bar terms when i use the back button?

Since the update to FF 23, the list of Google search results clears and the on-page search box is reset to match the address bar search box when I hit the back button to re-view the results list after checking a result.
To see this issue for yourself, set your search provider to Google and make sure Instant is on. Type a search term into the search bar and press enter. A google page appears with your results list. Now, change your search terms or conduct a new search directly from the google page (without using the FF search bar). Click on the first result in the search list, then click the back button to return to the search results so you can check a differest result. As FF goes back to the google page, it will reset the on-page search box to match the FF search bar (although you were no longer on this search) and all search results will disappear, replaced by the message "Press enter to search". Pressing enter reconducts your old search, not the one you were on.
This is incredibly maddening since searching for something requires frequent use of the back button to check through the list of search results, and then frequently trying the search again with slightly different terms. Although it sounds like a Google issue, it did not occur on the old firefox and has me wanting to revert. I tried to revert to the old search function via the "keyword search" addon, but this did not fix my issue. Is there a way to force FF to go back to the actual google search page I was just on instead of conducting a new google search from the FF search box when I hit the back button?

In Firefox 23 versions and later the keyword.URL pref is no longer supported and it is no longer possible to specify the search engine for the location bar via the keyword.URL pref.<br />
The search engine that is used on the location bar and on the about:home page is the search engine that is selected in the search Bar on the Navigation Toolbar.<br />
Current Firefox versions do not update the about:home home page until you refresh the page (future versions will do this automatically without a refresh) and that is what happens if you use the Back key.
You can install the Keyword Search extension to specify with search engine to use for the location bar and which search engine to use for the about:home page via the Options/Preferences windows of this extension, accessible via the about:addons page.
* Keyword Search: https://addons.mozilla.org/firefox/addon/keyword-search/

Your credit card does not match your bank's records

your credit card does not match your bank's records. appears at purchase in itunes store.
2 months with no solution on this. Nothing has changed with my bank at all. Yet apple was able to bill the same card for my mobile me acct. so the card does in fact work! I emailed and got what I already knew. see below, then my reply.
Dear Eric,
You can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
To update your billing address or credit card number, follow these steps:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Eric, installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link: http://phobos.apple.com/accountSummary
iTunes will automatically launch and the sign-in dialog will appear.
3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
4) On your Apple Account Information page, click Edit Payment Information
Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
5) When all of the information is up to date, click Done.
When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
Thank you for your time. If you have any other questions or concerns, regarding your iTunes Store account, Eric, please feel free to reply to this email. Have a great day.
Sincerely,
Timothy
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Please Note:I work Sunday 9:00 to 6:00 Tuesday and wednesday 9:00 to 6:00 Friday and Saturday 9:00 to 6:00 Central Standard Time
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
My reply
I've read the support pages through and through and have gone through all of these steps in the past. Nothing on my end has changed. This card has been used for approx three years now, never to have been edited. As stated... In the midst of all of this difficulty, you were able to bill the same card for my mobile me subscription. Which should technically not gone through due to the supposed billing info not matching my bank's records! So quite simply, my card does work, this is something on your end, not my bank.
And I did however change the type case to match my statement to no avail. This never made a difference in the past, but I tried it regardless.
After attempting things for two months, I am growing tired of trying to spend my money on Apple. I will try one more suggestion if one is available. After that, I have had great success with the amazon store and may have to flip over to them. My time is way too valuable to be troubleshooting a problem I did not create.
any specific help would be appreciated (please do not copy and paste tips from the support pages... been there)
Eric

As a follow up to my last post, I thought I would offer you my customer service experience as I am hoping you can avoiding going through what I've been through and that this will save you some time.
I'm listing the discourse chronologically for your convenience:
Specific request: My credit card or billing information is not accepted
Details:
iTunes says my credit card information does not match my bank information and will not let me make purchases. I have updated my account information and I still cannot make purchases. I get the same message that my card does not match my bank's information- which it does.
Please help.
TrackID: 1--------------
Dear ----------,
Welcome to Apple iTunes Store Customer Support. My name is Snehashish.
I am sorry to hear that you haven't been able to make purchases on the iTunes Store with your credit card. I know this is frustrating, and I will try to provide as much information as I can to help you resolve it.
-----------, upon checking your account I find your credit card will be expired after this month. So you have to change it then. I suggest you to change it now or contact your credit card company as it is declined by iTunes.
The iTunes Store has been unable to verify an authorization from your credit card company. There are several possible reasons for this:
- Your credit card company's servers may have been busy. Trying again later may resolve the issue.
- Your card may not have been activated yet. If so, you will need to activate it.
- You may need to call your credit card company before the authorization is approved.
- You may need to ensure that you correctly located the credit card's security code. To see instructions for locating the security code, choose View My Account from the iTunes Store menu, sign in to your account, click Edit Payment Information, and then click the "What is this?" link next to the Security Code field.
- Your billing name or address does not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure its records are up to date and match exactly what you are entering as your billing information.
--------, please follow these steps to confirm or update your account information:
1) Go to the My Apple ID site at:
http://appleid.apple.com/
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the left column.
6) Confirm or edit your information.
7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
8) Click Save Changes.
Once your information is updated, try placing an order on the iTunes Store again. If the iTunes Store still cannot obtain an authorization for your card, it means that your billing information is still incorrect, either with your credit card company or with its verification system, which may be handled by another company.
Fortunately, you may be able to make iTunes Store purchases with another payment method. For example, if PayPal accepts your credit card, you can use your PayPal account to buy from the iTunes Store. If you need more information about using PayPal on the iTunes Store, please let me know.
------, I hope this information is helpful. Thank you for your interest; I am pleased that you want to be an iTunes Store customer. Have a great day!
Sincerely,
Snehashish
iTunes Store Customer Support
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Follow-Up: 1----------------
Hello again,
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
Sincerely,
Snehashish
iTunes Store Customer Support
Greetings Snehashish,
When I wrote my original ticket it was to address the issue of the fact I had already updated my credit card information and I was still receiving the error message of "my credit card not matching my bank information" in iTunes. Giving me instructions on how to update my account information was not helpful because I had already taken that step. So, no, my problem remains unresolved and I am unable to make any purchases in iTunes or update my iPhone.
Luckily, the item I was looking to purchase was available on Amazon digitally so I went ahead and bought it there without any problem whatsoever with my credit card- furthering the mystery and the enigma that is iTunes rejection of my credit card.
Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
Thank you,
Dear ------------,
Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
I am glad to hear that your credit card works on another website. Some of our customer resolves this type of issue by removing credit card from their account, buy a free app and then re-add the credit card to account. I suggest you to try that.
---------, please delete the credit card information from your account:
1) Open iTunes and sign in to the iTunes Store.
2) Select "View My Account" from the Store menu.
3) Enter your password and click the View Account button.
4) Click the Edit Payment Information button.
5) Select "None" as the payment type.
6) Click the Done button at the bottom of the page.
After you select the "None" option, please attempt to download a free App from iTunes Store. Then sign out from your account and sign in back and re-add your credit card information.
--------, then, please follow these steps to confirm or update your account's information:
1) Go to the My Apple ID site at:
http://appleid.apple.com/
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the left column.
6) Confirm or edit your information.
7) Click "Phone Numbers" on the left. Make sure the area codes and phone numbers are entered correctly in their respective fields.
8) Click Save Changes.
Once your information is updated, try placing an order on the iTunes Store again.
If you have further questions or concerns, please feel free to contact me again. Have a nice day, ----------!
Hello again Snehashish,
My address is confirmed and matches my bank account. I followed the steps as you directed with deleting my information downloading the free application and then re-entering my payment information. I continue get the error message that my credit card information does not match my bank's records. I have as of today called the bank and confirmed twice that my banking address is correct. The error is not happening on the banking side of the equation.
Please send the next step to resolve my issue or please forward my ticket to someone who can resolve this for me.
Thank you very much,
Dear -------,
Welcome back to Apple iTunes Store Customer Support. This is Snehashish again.
Thank you for your response. Upon reviewing your account I find you removed that credit card successfully. I suggest you to update that information to start purchasing. You can also use gift card as well.
--------, you can change your iTunes Store billing information at any time. When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with MobileMe, iPhoto, Aperture, or the Apple Store online is also updated.
To update your billing address or credit card number, follow these steps:
1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.
2) Click this link: <link to launch itunes>
iTunes will automatically launch and the sign-in dialog will appear.
3) If you are not already signed in, you will need to enter your iTunes Store account name and password and then click the Account Info button.
4) On your Apple Account Information page, click Edit Payment Information
Make the necessary changes. Your billing address should be exactly the same as the address on your credit card statement and with the United States Postal Service (click "Find a ZIP Code" at http://www.usps.com and follow the onscreen instructions). This is important, because even differences in punctuation, abbreviation, and capitalization can cause payment errors that might prevent you from using the iTunes Store.
5) When all of the information is up to date, click Done.
When you update your billing information, the iTunes Store places an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement. This is not an actual charge; it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions.
Authorization requests are automatically removed from your account by your financial institution. The amount of time it takes to remove authorization requests varies by financial institution. If you have any questions about the way your financial institution handles authorization requests, please contact their customer-service department.
---------, if you have further questions or concerns, please feel free to contact me again. Have a nice day!
Despite already having the current version of iTunes, I re-downloaded the program and installed it on my computer. I logged into the link you sent me. I entered in my banking (again and without mistake) information exactly as it is on my billing information. I have now entered my credit card information correctly on iTunes repeatedly- it has not deviated nor changed and there has never been a mistake in my data entry. I have used this credit card at other locations and online stores without error and my banking and credit card information is correct.
I entered a credit card I DO NOT want to use in conjunction with my iTunes account and it was accepted without incident or error message. The problem is that the card I do want to use, that I NEED to use to make purchases on iTunes is not accepted. Both cards are issued through the same bank- one is debit and one is credit and they both link to the same bank account with the same home address. The debit card is being rejected and the credit card is accepted. My problem is not my address nor the account number as both have been entered correctly multiple times. iTunes is rejecting my particular card even though it is working and matches my bank information. This is the card I have always used to make purchases on iTunes and this error started when my old card expired and I attempted to update my account.
Every time I re-enter my credit card and try to make a purchase and I always get the following message:
"There are errors or omissions in the information. Please correct the indicated items: Your credit card does not match your bank's records. Please enter a US credit card and a matching billing address."
I have reset, re-downloaded, and re-entered everything on my end multiple times resulting in the same error from iTunes. I want to know what is happening with my account. If you do not have a solution then please escalate this ticket and please put me in contact with someone who can help me.
Thank you for your time,
I found my solution in the Apple Support Community. It had nothing to do with my information being incorrect. I do not require your assistance any longer.
My issue resolution was actual very simple and came from this page. iTunes has a bug where it will not accept your information but if you add your credit card under you account in the Apple Store and CONFIRM then it will appear in your iTunes account automatically. I could have saved hours of email, calls to the bank and stupid angst if I had looked this up instead of TRYING to use Apple Customer Support. I've learned my lesson. I just want you to know that iTunes is bugged and broken in this respect and no matter how many times you enter your information IT DOESN'T WORK. I hope this helps someone else.
Apple please tell your customer support people how to actually help instead of having them paste in worthless form letters on how to use a credit card with iTunes. Obviously it iTunes that is broken.
PLEASE FIX.

How do we retrieve the category instances matching a search expression?

Consider the following (simplified) example:
We archive consolidated reports. Reports come from different branches each containing the data for multiple departments. We create a category containing attributes for the branch, department, and report date. We apply multiple instances of the category to each report, one for each department contained in the report.
We can specify the department for our search and get back the reports with matching category instances; however, since the report dates are not necessarily predictable we can't qualify the search by date. What we'd like to do is retrieve the matching category instances and display them; the user would then select the desired instance to specify the report for retrieval.
We tried requesting the categories and custom attributes with the search, but it appears ContentDB first finds the qualifying reports then returns all the category instances on those reports--not just the ones that matched the search expression.
I see the SEARCH_FOR_DOCUMENTS, SEARCH_FOR_FOLDERS, etc. search options, but not one for SEARCH_FOR_CATEGORIES (or equivalent). Is there a way to retrieve just the category instances that matched the search expression?

Unfortunately no.
As you have found out, requesting Attributes.CATEGORIES on the document will return all category instances. You would currently need to do client-side processing to locate the specific matching category instance by recursing through the category item[] and checking first that the CATEGORY_CLASS matches, and second, the value of the particular category attribute matches.
If you are building a custom application front-end, maybe you could consider applying a single instance of some master category to the report that has a String array attribute containing all of the associated unique department ids to which the report applies.
Then having applied the 10.1.2.3.1 patchset (and in particular Enh 5171342 NEED SEARCH EXPRESSION SUPPORT FOR ARRAY TYPE CATEGORY ATTRIBUTES), you could quickly locate the reports of interest for a specific department.
The master category instance could also potentially contain an array of DeptID:CategoryInstanceId pairs that allow you to quickly retrieve a specific category instance given a department id.
Matt.

Not able to add Search Item in Advanced Search Mappings of a Seeded Page.

Hi,
For one of the seeded pages (Manager Self Service -> Termination) the Search Item drop down in the Personalization of the Advanced Search Mappings does not show any value. My requirement is too add a new criteria to the Advanced Search and i created an item for Table Layout, Criteria Row. But in Advanced Search i am able to see the Table Layout item but the Search Item does not show any value (even the seeded search items). Any one has faced the same issue?
I am using Oracle Application Framework version 12.1.1.
Thanks, Suresh

Hi,
Let's verify the followings:
What browser did you use for your SharePoint? Whether you try to test with other browsers, like Chrome or Firefox.
What template did you use for the problematic site?
Whether this issue occurred on other sites or other site collections.
Whether you could add other OOB web parts.
What is text web part? Whether it is Content Edit web part.
Whether other users with full control also meet this issue.
There is a similar post, please check if it is useful for you:
http://blogs.technet.com/b/sharepointwarrior/archive/2013/08/15/sharepoint-2013-workaround-cannot-add-web-part-to-community-portal-page.aspx
Best Regards,
Wendy
Wendy Li
TechNet Community Support

AE CC 2014.1 error : internal verification failure (Unexpected match name searched for in group)

Hi,
First of all, forgive me for my basic english.
I'm a creative cloud suscriber and recently update AE with CC2014.1.
I worked for several months on a project, but since last update, on some composition, i have an error windows pop in who say :
"After effects error: internal verification failure, sorry! {unexpected match name searched fo in group}
(screenshot here -imgur: the simple image sharer )
i have look everywhere but i can't get any info on this issue, and there is no support for after effect.
I can't afford to loose all those hours of work, may some of you have some information / solution about that ?
Help me Obi-Wan Kenobi. You're my only hope !
Thank you for your time

Well, you don't have to update in knee-jerk fashion, do you? Is it absolutely mandatory that you have to have the Newest Thing On The Block from Day 1? You weren't so busy that you couldn't spare the time to do the update, weren't you?
You used the word, "we", which indicates more than one individual is running the same software. Is it not possible to devise a strategy where the updates take place one at a time, so you can observe the potentially-adverse effects?
Oh, you can do it, but I don't think you WANT to do it... either because you like to have the newest thing, no one in the shop is willing to work a little later to do it one machine at a time, or you simply don't have a plan in place. Sorry if that's harsh, but it seems to me that early adopters without an eatrly adoption plan put their livelihoods at risk by jumping on the bleeding edge. Adobe, Apple, Avid, Autodesk, Whoeveritis... changes in software contain bugs, and you don't know what those bugs are. Would you rather be the one EXPERIENCING the bugs or just reading about them?
Okay, now I'll step down off my soapbox.

HT201364 You need 4.93 GB of available space. I cannot download OS X Mavericks. I obtain the following answer: Remove items from your startup disk to increase available space. How do I know what items I should remove in order to make more space available?

You need 4.93 GB of available space. I cannot download OS X Mavericks for I obtain the following answer: Remove items from your startup disk to increase available space. How do I know what items I should remove in order to make more space available? Thanks.

You should never, EVER let a conputer hard drive get completely full, EVER!
With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.
If it does, it's time for some hard drive housecleaning.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your Mac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.
Other things you can do to gain space.
Once you have around 15 GBs regained, do a search, download and install OmniDisk Sweeper.
This app will help you locate files that you can move/archive and/or delete from your system.
STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck!

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