No longer able to open emails in Hotmail (using latest v of Firefox), but works fine in IE; I tried all the obvious things.

can access my hotmail account page OK but nothing responds after that. As I say, all OK in IE.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

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After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

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Unless you believe middle-click is yours and don't like it being usurped, mine is set globally to "Enter".

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After reating the same thing three times you have told use exactly nothing.
Try again but this don't repeat the same thing over and over again.
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Why won't Words With Friends open in Firefox but works fine with IE?

The game "Words with Friends" worked fine until firefox update and Words with Friends new version. Now it will not open. Tried all the support suggestions to no avail. Then I tried it through IE and it works fine.

-> Update Firefox to the latest version 10
* [[Installing Firefox on Windows]]
Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
Check and tell if its working.
May not be related to your problem but some of your Firefox Plugins are out-dated
* Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

HT4623 Since I have downloaded the updated IOS 7 for my Iphone 5 and Ipad I am no longer able to open attachments( TIF) in particular. This is affecting my work.

Since downloading IOS 7 on my iphone and ipad I have not been able to open tif attachments. Help please?

Yours is the third post regarding .tiff attachments I've seen. This is obviously a bug, as .tiff is supported. However, I don't know of a solution or workaround.

Click on the the emal on my iPad2 e opens blank and it does not respond to touch, it worked perfectly until this morning. All the settings are the same ed and correct

when I click on the email on my iPad2 the page opens blank and it does not respond to touch. It worked perfectly until this morning, I did not change the settings everything else is working good. Any idea what to do to sort this out will be very much apriciated.
Please help!

Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.

Links no longer work when I try to use Etsy in Firefox, but work fine in Explorer and Safari.

Until fairly recently, I had no trouble using Etsy in Firefox, but after the last update, I noticed that the site stopped working. I cannot click on any links, even the one that would allow me to log in. I originally thought the issue might be that I have OS X 10.5.8 on my computer, so the newest upgrade is not compatible, but I use a computer with Windows 7 at work and am having the same problem. Etsy works fine in both Explorer (at work) and in Safari (at home).

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
(WIN) Use Ctrl+Shift+r to reload the page fresh from the server.<br>
(MAC) Use Command+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
(WIN) orange Firefox button ''or'' Tools menu > Options > Advanced<br>
(MAC) Firefox > Preferences > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies (save any pending work first) using either of these. While viewing a page on the site:
(WIN) right-click and choose View Page Info > Security > "View Cookies"<br>
(ANY) Tools menu > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?
If that doesn't make any difference, perhaps an add-on is at fault? A standard diagnostic to bypass interference by extensions (and some custom settings) is to try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [[Backing up your information]]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, restart Firefox in Firefox's Safe Mode ([[Safe Mode]]) using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode."
If the site works correctly, this points to one of your extensions or custom settings as the problem.
Any change?

Imac is no longer able to open the Configuration file

Hi ,
I have an imac ( ilamp) 20' connected to ADSL, via Netopia Router which is connected to the Airport extreme connected to imac, for the PB Aluminum Tiger 10.4.5. we both can connect. PB can print via imac/printer.
The imac is no longer able to open the Configuration file, when i enter the pswd which is correct, i get the message "The Airport Admin. Utility was unable to read the configuration of the selected base station an error occurred while reading the configuration "
My Beau updated Airport to V5.7, this is the first time since the update I've tried to access the conf. file for the imac which i have done numerous times prior.
I have a new base station Ip address 254.128.0 in Airport Utility Admin, on the imac which does not reflect my network settings anywhere, and is not what it use to be, i think, it was one value different than the PB.Base station IP. I do not know how it changed neither one of us changed it.
I tried using the Airport Setup assistant (imac), I received this message:
"Appropriate Airport hardware was bot found on this computer,if you recently
Installed, an Airport card,please shut down your computer$ make sure the card is properly istalled."
The imac does not have a card, nor do i think it needs one.
I would like to be able to at least open the configuration file.
Thank you for reading my post.
Eme
Power PC G4 (3.3) iMac♥ Flat Panel 10.3.9 & 15 Alum.PowerBook Tiger Mac OS X (10.4.4)

Hi Kes, a star for the company !
I made an error on my first post I have a Netopia modem, Airport router.
And so it remains, i guess that there must be an easy answer somewhere
that I am missing that I/we should read, some direction to that would be helpful, and I would be very appreciative.
As I said the password had been set, and it is not an issue of that being forgotten, i wondered if it was changed back to "public" tried, not it.
particular because everytime the imac wakes one of the folders on ( no one else in office just me and boyfriend and it is his work folder he has a copy on the PB.( the folder on desk top has been clicked on, the one with sensitve info, i have backed the folder up and secure trashed it, just in case some security issue hacking has taken place, thats closing the barn door after the fact.
Good luck,w/ this Q.
regards Eme
Power PC G4 (3.3) iMac ♥ Flat Panel 10.3.9 & 15 Alum.PowerBook Tiger Mac OS X (10.4.5)

I have snow leopard. Using iCloud, I an receive mail on my mac, but suddenly, I am no longer able to send email from the mac. I can still send it from the icloud web site. How do I regain the ability to send email from the mac?

I have snow leopard. Using iCloud, I can receive email on my mac, but, suddenly, I am no longer able to send email from the mac. I can send it from iCloud online. Any thoughts on how to regain the abilty to send email from my mac? Thanks.

Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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Since upgrading to FaceTime 1.0.5 (170) I am no longer able to open the application on my MacBook Pro. I am using operation system OSX 10.6.8 and being presented with error message "You have been disconnected - an internal error occurred.

No longer able to open the application on my MacBook Pro since upgrading to FaceTime 1.0.5 (170). The operating system is OSX 10.6.8.

My problem opening FaceTime after the upgrade is now solved. I didn't pay enough attention when prompted to decide where to store the application upgrade and as a consequence the computer created another "Applications" folder within the existing one. When I subsequently clicked on the icon on the dock to open the application the computer couldn't find the software.
Makerfield2

When I upgrade to FF 26 on my PC laptop, I am no longer able to open any web pages on any browser. Help

Whenever I upgrade to FF 26 on my pc laptop I am no longer able to open any web pages on my laptop in any browser. If I reset my system to a previous date I am good to go. Any ideas on what may be going on or how to troubleshoot it? I am not a technical person - btw
My connection to the internet still shows as connected, but I cannot open any web pages.
thanks,
Bill

Is this happening on a computer running Windows (you posted with as Mac)?
If this is an issue on a Windows computer:
It is possible that security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

After getting an update from 10.6.8 many of my programs were no longer able to open. How can I undo the update or solve this problem another way?

After getting an update from 10.6.8 many of my programs were no longer able to open. How can I undo the update or solve this problem another way?

Do you have a bootable clone from prior to the update? If so, roll back with that.
Are your apps that won't open PPC and do they need Rosetta? Do you need to activate Rosetta?
Have you considered reinstalling 10.6 from your install disc and then coming forward with the 10.6.8 Combo Updater, then doing software update and not including whatever it was you installed that caused this propblem?
By the way - what update was it that caused this problem?

I just updated my OS to Lion, I am no longer able to open all my "Word" documents, is there a way I can do this or change them all to Pages?

I just updated my OS to Lion, I am no longer able to open all my "Word" documents, as the new system does not support this, can I get around this somehow?, or some way to change the documents all to "Pages"? Or, should I reinstall the Leopard OS, change all the word documents to Pages and then reinstall Lion?
Thanks

You can open Word files in Pages by default without any problem. Select one of the Word files by clicking once on it in Finder. Press cmd-i to Get Info on the file. In the bottom half of the window that opens, is Open with:. Below that click on the drop down box and select Pages.app. Then click on Change All... and confirm the "Are you sure... " warning. Now, all Word files will open in Pages.
HTH

HT1923 got notification that new Itunes version is available, once i installed it I'm no longer able to open Itunes, I get the error message, Not installed properly. Reinstall itunes. Error 7(Windows error127),

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No longer able to open Illustrator files when in Review mode in Bridge.

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This used to work in CS5.
Control click the focused image (at front). Near the bottom of the contextual menu select 'Open' and nothing happens.
Anyone else having this problem?
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Preference File Type Association is correct ai=Illustrator CS6

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened. The Ask toolbar can be installed as part of Foxit.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

No longer able to open emails in Hotmail (using latest v of Firefox), but works fine in IE; I tried all the obvious things.

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