No options left except to leave.

Over the past 3 months my BT Infinty 2 Unlimited connection has gone from being very good to useless.
The reason for this imo is BT Sport.
Before BT Sport was introduced Infinity was already a big gamble on copper wires from the cabinet,but now it is not even worth bothering with because alot of bandwidth is simply being ported from customers to support the BT Sports needed bandwidth.
It is obvious that BT have bitten of more than they can chew,because trying to run a dedicated sports service on top of an already struggling copper infrastructure is practically impossible.
I will be going back to VM when my contract is over in November because at least they use proper DOCSIS 3 fibre optic cable networks and a TV cable to the homes [no old copper phone lines].
I wish that I could say that things will get better,but after trying to talk technical with an obviously non technical company I don`t see it ever getting any better.
My profile keeps dropping lower and lower because 40 units of INP [Inpedence] "INP should be IMP [Impedence] technically" and 9ms of delay have been put onto my line.
It is not rocket science and could be put right by anyone with the slightest technical know how.

Ingress of noise can be for many reasons, certainly it could be due to bad/corroded connections which can be fixed. It does not indicate an "already struggling copper infrastructure".
BTSports has had it's problems from launch which are being rectified, that is another problem altogether and more to do with it being a new thing and (perhaps not) unforeseen problems. However they are aware of them and remedys are being put in place.
BTSports will have no impact on your speed, you still haven't explained why or how your connection is now unuseable and why your only option is to leave. To date your connection dropped by 9Mb last week and interleaving was applied adding 8ms according to your own post.
In you OP you state this has happened over the last 3 months yet the first we heard of it was last week.

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    If there were some moisture inside the handset then that should have been seen by the noida service centre people also during my First visit itself by them and they would have refused taking the handset for repair. They did not refuse but accepted handset and reinstalled software also, If there was some moisture that would have been seen by them that time only.
    In my second visit also the took my phone and seen the inside condition also of handset in front of me ,they did not see any moisture, that time also ,and now after 10 odd days ,there are some moisture inside the phone??????.
    I have no idea how blackberry keeps its handset ,which has come to them for repairing ,but if there is any trace of moisture into my handset ,that would have come into the handset ,during these 10 days only when phone was with blackberry authorized service engineers for repair purpose. What I know is that My Blackberry handset is under warranty and it is not working properly thus it should be replaced by Blackberry.
    On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
    If this is the way blackberry is treating its customer, i would say it is harassing its customer, and does not want to rectify the problem .in this case, I would have no option left except to go to the consumer court in Indian judiciary system. And moreover i would inform my and other friends, organizational employee also not to use services/or buy blackberry handset if this is the way BB is treating its customer.
    I would request all the concerned persons/managers/authorities of Blackberry/Research in Motion, take action into my case urgently and rectify the core problem into my handset instead of giving lame excuses, and change the faulty handset of mine with a new properly working handset under warranty condition.
    Best Regards
    Asim
    Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

    dubem747 wrote:
    It looks like your phone has a some virus, use your computer to scan and remove it.
    not possible for it to have a virus and a PC would not know how to scan the OS as its protected
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

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