No Photo/Name when connected remotely

Hi All,
I seem to be having issues displaying correct account name and photo when connecting to CUPS with Cisco Jabber for Windows remotely.
I have followed this article: https://supportforums.cisco.com/thread/2149035 which sorted out the photos on Jabber when I sign it on my PC/Laptop locally. However when I am at another site, which uses site-to-site IPSec VPN then I get nothing. Even account's name is shown as [email protected] rather than Dmitry.
Any ideas? Can this be something to do with connectivity to the LDAP server?

What mode are you using for authentication ?
1
or 0 and a specific account (in clear text ) ?
Your error is LDAP_OPERATIONS_ERROR, could be linked to credentials.

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