No photos on phone but phone says I am storing photos
I just deleted all of my photos. Then I deleted all of the photos that were "qued" for deletion (since deletion is now a TWO step process...sigh). I have done the same for videos.
Anyway, there are no photos or videos on my phone, at all, anywhere. But "Photos & Camera" reports using 137mb according to Settings > General > Usage.
I am not syncing photos to my phone from my Mac.
Photostream is off.
(I find that the [storage] usage reports often defy my expectations, so in addition to learning about this specific photo issue, I am interested in learning how to understand usage reports in general)
Anyone?
Similar Messages
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My phone has no more storage but it says i have 5gb on icloud but i don't know how to use them.
My phone has no more storage but it says i have 5gb on icloud but i don't know how to use them.
iCloud storage doesn't affect the available storage on your device. It's for backing up your device and syncing your data, so you can recover the data if needed.
You probably need to import photos/videos to your computer or another destination (like a photo kiosk & burn CDs), and then delete them from your device. Or, delete some unused apps from your device. -
I activated my voiceover and now i cannot enter my passcode to unlock my phone. phone has been disabled due several entering of passcode, phone says connect to iTunes but am unable since phone is still locked. kindly assist
If you have an iTunes backup that includes the photos you may be able to extract them from the backup using a 3rd party utility such as http://www.wideanglesoftware.com/ibackupextractor/
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My phone says there's 0 bytes available but only 6 GB are used the phone is supposed to be 8 GB I have no pictures at all and only 5 apps this is really bothering me please help I can't even take pictures because it says I've no storage I also have no messages at all
My iPhone is a 16GB and it says 9.0GB Available and 3.7GB used; I suspect the missing 2.3GB is occupied by the system software.
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I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??
The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version. -
I am trying to access some of my songs on itunes on my pc but it's says I need to install icloud. I did this but it says I need to sync my phone but that is an android phone. It says my apple id is valid but still won't let me sign in. How can I get round this?
Enchanted1 wrote:
All this and I still don't have enough space on my startup disk, but that's another whole question!
No, this should be the number one thing you are concerned about.
Until you get this sorted, there is a good chance you may simply lose everything.
Do you hav ean external drive?
If so copy the entire /Music/iTunes/ folder to the external drive.
Then you can delete /Music/iTunes/ empty the trash and recover this space.
Do this then Apple menu > Software update.
Restart the computer
Then post back. -
My Iphone4S was in the middle of updating its latest software then suddenly it switched off, it hasnt turned on since and I've tried to reset it but only the apple sign appears then the plug into ittnes symbol. I've tried to plug it into itunes but it says my phone is on repair mode which is why it needs to be restored first in order to connect to itunes. I have also then tried to restore it but the error sign appears.
http://support.apple.com/kb/HT1808
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I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Hi chaps. FaceTime question. I can FaceTime by phoning my iPhone 4 from my iPad 2 but cannot phone my iPad from the iPhone. When facetimeing from phone to iPad the phone says it's busy. The iPad rings once and then stops. Any ideas. Regards Jon
Perhaps this discussion will help with your issue,
https://discussions.apple.com/message/16502324#16502324 -
The iCloud was never verified therefore never backing up anything on my iphone 4s because it was the wrong email and now I'm trying to make a new one but it says if I delete the account it will remove it's data from my phone. So if I put delete account will I lose everything on my Iphone?
This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that? -
How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?
Hello ashlyn888,
Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
please help....my phone says volume ( headphones) when u try to turn it up or down...and my phone has no sounds what so ever! how do i take that off...the phone is only a few days old....and i have never plugged headphones into it?????
this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
hello apple,,
as i said my 3 year daughter used to play game on my i phone 4 and now she put wrong passcode so many time. My i phone is disabled and says connect to i tunes but my problem is i have what should i do now. i have done as per same problem of some of your customer. i got i tunes sign on it, consult a mobile phone expert in my town but he says i can be unlock with out next version of ios so now please tell me what should i do now.The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Only the cellular service provider to which your iPhone is locked can assist you in unlocking the iPhone. No one here can assist you in skirting this restriction. No one can offer a solution beyond informing you that only the cellular provider can unlock the phone. -
Hello there, i have an i Phone 3GS which was locked on the network Orange from U.K i finished the contract last year, but some how i cant unlock it to be able to use on a different network. tried to restore it on itunes but it says unable to process at this time.
under UK legislation, if your are out of contract (and not owing the carrier any debts!) they are LEGALLY obliged to unlock you, and within a certain number of (few) days.. search OFCOM for the regulations.
That said, they are also entittled to charge you for this (usually about £20!)
I believe, that this can also be done via an APPLE STORE, but the first option is always the Origional Network carrier.
Orange has a terrible repuation now for customer service (which is just one reason they changed their name to EE!, and yes, this is fact which is why they came Bottom in several recent customer satisfaction surveys.. so they are not going to rush to help you leave them are they..)
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