No registered license showing under my online account

Hello,
I purchased CS6 Photoshop extended last year via a download.  I recently opened a support case because the license did not show as registered under my Adobe online account (this is because I purchased the program with a different email than my Adobe account email).  The support tech said she had fixed the problem, however my registered product still does not show under my Adobe online account.  I've tried clicking "register your product," but it says it's already been registered.  I'm going to be transferring my license from a Mac to a PC, so I need to have it registered under my account.  Any help would be greatly appreciated.

Hi kglad,
Thanks for your response.  I have gone through the online chat system a number of times to no avail (connecting with a rep, etc).  I finally found a phone number and so I will try that route.  If anyone else has had this issue and found a fix, please let me know!

Similar Messages

  • ADSL usage has dssapeared from 24x7 app & under my online account

    Since connecing to Telstra Air my broadband usage for ADSL no longe exists when viewing on the 24x7 app & also when i log into my Telstra account, the service is no longer showing up under my account services but i still have adsl connected to the house etc, why has it dissapeared? refreshed everything re-installed app, no one can give me answers i have an incident number :  INT 1-515021436250 any help appreciated.

    Update - On Sudnay 12/7 - i asked for the telstra air service to be removed, that was done, My telstra online account was refreshed with a new username / passwrod etc, that was done, i was told 24/48 my bigbond broadband ADSL service should start to appear to check my broadband usage, its still not appearing after a number, of discussions with different departments including (online accounts) basically im stuck again but i do hjave a link to get backj in touch with who i spoke to so I will try that but they did say the Telstra Air order did have something to do with my ADSL service not showing up either online when i log in or on the 24x7 app, (refreshed , recreated, downloaded app, did everything did nto work) 

  • Some GL A/C's are showing in B/S under Not-Assigned Accounts

    I am facing one issue regarding Financial statement/Balance Sheet GL accounts updation.
    100177-Inventory Repairs & 200402-Distribution GL accounts(Both are Balance Sheet items) are assigned In Financial Statement Version But they are not updating in the B/S Under Respective Heads.They are showing under Un-assigned Accounts.Plz help me that how can i bring this GL acocunt to under Respective Heads...
    It would be a great help for me...plz spend some time on this issue...
    Regards
    Sap Guru

    Hi,
    U have to assign the accts in fse2 to appear in balancesheet or p&l . In it the acct can be assigned only once for dr & cr . It is showing unassigned means it is not assigned there. Go to fse2 assign the accts. tick dr and cr tick box.
    Assign points if solved problem

  • BILLING IS SO WRONG, MY ONLINE ACCOUNT DOESN'T EVEN SHOW MY PAST PAYMENT...!!!

    $353.85??? I JUST PAID $258.21 IN JUNE 18TH (THAT INCLUDED INSTALATION FEES), PAID ALL THE BALANCE DUE THAT WAS DUE ON THE 15TH OF JUNE... WHY THE NEW DATE IS THE 11TH INSTEAD OF THE 15TH AND WHY ARE YOU CHARGING US $353.85??? OOUR BANDLE PAYMENT WITH TAXES, FEES AND EVERYTHING WAS SUPPOSED TO BE $154.00 DOLLARS A MONTH, WHAT IS WRONG WITH YOUR GUYS BILLING PEOPLE??? WHY IS MY JUNE PAYMENT NOT SHOWING IN MY ONLINE ACCOUNT???

    Have you tried here:
    iOS: Not responding or does not turn on
    You can check your warranty coverage by entering the SN here:
    Apple - Support - Check Your Service and Support Coverage
    For how to get warranty work see:
    Apple - Support - iPod - Service FAQ
    The fastest is to make an appointment at the Genius Bar of an Apple store.

  • I have an iphone and 2 itouches register under my apple account. I gave the itouches to my kids but when they send messages shows my name in all of them. how can I personalized their itouches so their names will show in IM?

    I have an iphone and 2 itouches register under my apple account. I gave the itouches to my kids but when they send messages shows my name in all of them. how can I personalized their itouches so their names will show in IM?

    Hi Kevin,
    Thanks for taking your time with this. this is messages via app on ipod touch. How can I personalized their itouches? I am new with all this stuff.
    Thanks

  • I have registered with and validated click and buy but it is not showing on my itunes account

    I have registered with and validated click and buy but it is not showing on my itunes account???

    In iTunes these should theoretically be available on the iTunes Store home page.
    On the right of that page under Quick Links find Purchased section (if available for your country) and then choose the TV Show category and choose to download there - it doesn't happen automatically.
    If not in US you won't be able to redownload movies (yet anyway).
    If a title is not available there are reasons for this but you'd expect it to be if you've only just bought it.
    Actually I prefer buying in iTunes - I bought some TV episodes on AppleTV but cannot complete my season in iTunes - maybe i can't for that show (support were useless) but I do wonder if it's because the purchase was made on ATV.
    AC

  • I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC.  I can however see my iPod touch under devices and sync it.  How can I get my iPad to show under devices and sync as well?

    I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC.  I can however see my iPod touch under devices and sync it.  How can I get my iPad to show under devices and sync as well?  I have also tried may suggestions on the apple support site and none have worked.  Any suggestions are welcome.

    You need iTunes version 11+.
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
     Cheers, Tom

  • Bought my hubby an iphone4 and I registered it and opened an apple account for him.  I have an iphone 5 (under my own Apple account).  I use icloud to sync calender and contacts with outlook 2007.  How do I add my hubby's phone (account) to icloud ?

    Bought my hubby an iphone4 and I registered it and opened an apple account for him.  I have an iphone 5 (under my own Apple account).  I use icloud to sync calendar and contacts with outlook 2007.  How do I add my hubby's phone (account) to icloud so I can sync the same contacts and calendar?

    On his phone, sign in Settings>iCloud and enable Mail so that he can have his own email address. Then add your account in Settings>Mail, Contacts & Calendars and enable Contacts and Calendars. They will then appear on his phone alongside any syncing he has set up. This will keep your emails separate, or you can add Mail as well so that you can both access that if you want. You can add his account in the same way on your phone and enable any data types you want to sync.

  • HT5622 I wrongly entered my apple id into my new i phone . It was my e mail address with a letter wrong I have registered right on the i cloud account but when I go to get apps it still shows wrong e mail How do I delete this incorrect e mail Thanks Mike

    I wrongly entered my apple id into my new i phone . It was my e mail address with a letter wrong
    I have registered correctly on the i cloud account but when I go to get apps it still shows wrong e mail
    How do I delete this incorrect e mail? Thanks Mike

    settings - app/itunes store - sign out - sign back in.

  • Why is Messages no longer showing up under my iCloud account in the "Internet Accounts" window?

    Why is Messages no longer showing up under my iCloud account in the "Internet Accounts" window?  I recently deleted it and added it back, but then Messages went away.  On my iPhone, it shows me logged in under my iCloud account and my cell phone number is synced with that iCloud account.  Yet, on my Mac it isn't showing up.
    I've already tried removing and adding the iCloud back several times.

    The Messages app is supposed to grab the information from the "Internet Accounts." Messages has always included the ability to separately add Google, Yahoo, AOL, or other messages accounts; but, it has always grabbed the iCloud account information from the "Internet Accounts" section. Except for now, when the Messages option has disappeared from the iCloud account under "Internet Accounts."

  • I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The sy

    I bought Lightroom 3 or 4, can't remember which, as an online download. I then upgraded to 5 with a CD. I registered the upgrade on my Adobe account and that's where the serial number is. I just bought a new iMac and am trying to install Lightroom. The system is asking for my original serial number which I don't have. The point is. If I have the upgrade registered with my Adobe account, shouldn't that be proof that an earlier version was on my computer??? I'm really stuck. Need some advice! Thanks
    Linda

    Hi John,
    Thanks for your response, but if you read my first mail, it's the original serial number that I don't have. I bought the original LR as download and have misplaced the serial number. Is there any way to find it???
    Linda

  • HT4623 How do I Re-Register my iPhone when I mistakenly registered it under my husbands account?

    Hi I wanted to know if I registered my iphone to my husbands account how can I change it so I have it under my own account? I have all my contacts in my phone that I don't want to lose. I have not yet registered it completely I selected to register it later on Itune.

    What do you mean by "register"?  If you have your own Apple ID then log in with that in settings/itunes & app store and in settings/messages and in settings/icloud

  • ATT online account is not showing data details

    Hello Everyone,
    I just bought the iPhone and signed up with ATT a week ago. On the online account summary, they show all my voice plan details but when I click on "Data Usage", they don't show anything and display a message that data-usage information is not available until next billing cycle. In my rate plan I do have iPhone data + 200 for $20/month.
    Does anyone have the same issue ? will the data-usage eventually show up or do i have to wait until the next billing cycle. In which case, how can I check how many of the 200 included SMS messages I've used up ?
    Thanks for sharing your experiences,
    -VS

    will the data-usage eventually show up or do i have to wait until the next billing cycle.
    As provided via the message displayed online - data usage information is not available until the next billing cycle. What is your billing cycle date - provided via your account summary?
    Depending on when this is, your first bill is prorated for the days or weeks remaining in your current bill cycle from your activation date and you will also be billed for next month in advance with your first bill along with your AT&T activation fee so the first bill is usually much higher than normal and what is usually expected.

  • When I buy a tv show on my iPhone from my iTunes account how do I get it to not transfer to my friends iPad which is also under my iTunes account?

    When I buy a tv show on my iPhone from my iTunes account how do I get it to not transfer to my friends iPad which is also under my iTunes account?

    Any TV shows bought on the Apple TV can be downloaded on your mac through iTumes.

  • Someone else set up my apps on my iPad. Now when I load find friends it shows him instead of me. I rebooted and re installed the app. How can I remove him even though I'm signed in under my apple account

    Someone else set up my apps on my iPad. Now when I load find friends it shows him instead of me. I rebooted and re installed the app. How can I remove him even though I'm signed in under my apple account tnx

    deltajane wrote:
    My iphone4 and my ipad mini were synced to my computer, but now I don't seem to be able to see all of my content nor my photo stream.  I did see everything there several weeks ago, so I know it worked. How do I access those from my computer.  I can't find how to sign on. 
    This is the article that will assist with this part of your post:
    http://support.apple.com/kb/ht4486
    deltajane wrote:
    I signed on to iCloud, but it only shows the icons for Mail, Contacts, Calendar, Notes, Reminders, Find Phone, Numbers, Pages and Keynotes. Where's everything else ?
    What you've outlined in this part of the post is all that icloud stores for you outside of the backup. If you want to restore from the icloud backup you will then have for all practical purposes a carbon restoration back to your device if you restore from the icloud backup.
    deltajane wrote:
    I want to delete photos that are on my iphone, by doing so from the computer, not my phone.
    Syncing your device with itunes will then enable you to remove whatever photos you wish to remove from your device deleting them with the computer and not the iphone.

Maybe you are looking for

  • 3rd party antivirus and antispyware not detected by Network Magic

    I have Norton Internet Security and  PC Tool Spyware doctor installed on my laptop.  The operating system is Vista 7 home premium. 2  Network magic alerts indicate that my antivirus and antispyware programs are turned off. These alerts  refer to the

  • How to create a System Identifier SID?

    Hello, I am doing a system copy in to a new server with different SID and Hostname. Can anyone suggest a SAP note or method to create a SID for a system? can any link to the script that creates the SYSTEM id will also be useful. Any Help will be grea

  • Help screens not working

    Had to put Tiger back in after a failure on Leopard to make a good wireless connection, but now I have no help screens available at all. Is there any way to get them going short of putting it in again?

  • Document Type Change

    Hi evryone, We have a scenario in which the client has migrated documents from an old PDM system to SAP DMS . Now there are some 1000 documents which have been migrated with a wrong document type & we want to change the document type of those documen

  • JFileChooser hang when brosing root directory of Truecrypt Encrypted drive

    Hi, I have been consistently having a problem with netbeans where if I try to browse to the root directory of my encrypted drive, it hangs for a long time (say 5 - 10 minutes). It then eventually comes back with the correct file choose dialog. At fir