No respond inn the Scaner,
Hi expert,
I have got a problem in my 1315 all in one scanner.once i cannect it to the power ,the LED on control pannel is lit only.No any resonse for any button in the control pannel .In the software application it shows that Scanner is not properly connected.
Could you please help me .....
Thank you
Hello banda86,
Welcome to the HP Support Forums!
I see that you are trying to use the PSC 1315, however, when you turn it on only the power button is lit. Try using this troubleshooting guide to resolve the issue.
--->Blinking Lights<---
Let me know if this was helpful.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
Similar Messages
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Folks
I run an iMac. Today for some reason when I run the cursor across the screen applications and files are highlighted and then opened without me doing anything (no clicking etc) In fact print at times opens. As far as I can tell I have not changed any settings except to open firewall.
I run MacKeeper and when I run a scan only a few cleaning items open. Safe and fast are as they should be. I run fix. If I again run the scan I get a few more but different claeing items to fix.
I have rung MacKeeper several times without getting through. The occasion I did get through the bloke said he could not help and passed me to a higher authority. Needless to say the line dropped out after 30 minutes waiting.
As it is the weekend and I do not live near an Apple store I am quite keen to get the problem identified and fixed so I can continue working.
Your assistance please.Remove the "MacKeeper" scam product as follows. First, back up all data.
"MacKeeper" has only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Don't empty the Trash. Let MacKeeper delete itself.
☞ Don't try to drag the MacKeeper Dock icon to the Trash. -
I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug. -
The scan output is a file with lines
The scan output is always a file with vertical lines. Whatever I try the printer, with wireless or USB connection, as well as scanning with HP scan or the App scan from Windows 8.1. The result is the same, ie, fuzzy lines.
Note: as a previous post suggested, I also open the lid and clean the glass.
I´m enclosing the output file:Hi @TRuivo
I am sorry to see your scan output looks like a muddy rainbow I would be happy to do my best to help you with this!
Do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
Also, please download the latest firmware version to ensure your printer is up to date; DJ2540_188.exe
I hope one of these recommendations helps to resolve the issue!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
I was re-naming a folder with many sub folders attached, suddenly, Thunderbird did not respond and the folder I was re-naming disappeared along with all the sub folders attached to it. How can I get them back? I am not a computer savvy person. Any help would be greatly appreciated.
Thank you.
[email protected]Turned out that my anti-virus was doing a scheduled scan and had found a virus in an email attachment in my deleted items folder, thus nothing being able to do during the scan.
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Firefox browser keeps going into not responding mode and the firefox experts continue to "not respond" to the problem. Firefox 11.0 and W7. When will you respond??
Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections.
Now when Firefox hangs, is this randomly, on specific websites, etc.? You can also read [https://support.mozilla.org/en-US/kb/Firefox-hangs https://support.mozilla.org/en-US/kb/Firefox-hangs] -
Greetings NI folks,
I'm an oceanographer, and have an sidescan sonar data aquasition computer running Windows XP SP2, and NiDAQ 7.0 (Legacy). For several years, this machine has worked flawlessly, but today, I booted it up to test the system for an upcoming job, and I got some strange errors in our sonar program. I tranced the problem to our NI-6533 PCI-DIO-32HS card. I launched NI Automation Explorer to test that the card was responsive, and when I click the "test panel", I get an error: "The device is not responding to the first IRQ level." Continue (yes/no). If I click yes, I can test the digital i/o's, but nothing happens, and all the tests fail (nonresponsive). I tried moving the card to another PCI slot, tried forcing it to have a specific IRQ that was unused by anything else, and finally tried moving it to another computer that had never been used with the DIO card. I'm still getting the error, and the card is nonresponsive. I'm at the limit of my abilities, and would like to know if there's anything else I can do, or should we send the card back to NI for repair/diagnosis.
Thanks.Duplicate Post
Best Regards
Hani R.
Applications Engineer
National Instruments -
when I respond to the email message I get the following: Cannot Send Mail -- A copy of this message has been placed in your Outbox. The recipient "[email protected]" was rejected by the server?
when I respond to the email message I get the following: Cannot Send Mail -- A copy of this message has been placed in your Outbox. The recipient "[email protected]" was rejected by the server?
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I Have a printer HP Photosmart Premium Fax all in one C309A,I can't save the scanned documents since upgrade to Max OSX10.9.2
Did you install the latest drivers?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3 737195& -
Gregory Johnson, Director of the Consumer Defense Resource Group, responds to the recent iPhone price drop.
In a strange turn of events this week, some consumers are upset now because as of Wednesday (Sept. 5) Apple lowered the retail price of their iPhone by $200. The 8GB iPhone is now $400 rather than $600. Customers raised such an outcry that Steve Jobs has published an open letter in response.
Apple and other companies are continually coming out with new products that usually offer more speed, more storage, more features, and cost less than previous models. Nobody has ever complained -- until now. Why haven't people complained in the past when Apple has had significant price drops and major upgrades on their other products? There wasn't a revolt then. There were no mobs of angry customers demanding rebates.
My first CD drive was a 2X speed external drive that required a special interface card in the computer. It cost $1,200 and today better drives are available for about $30. My first scanner was a very slow and big unit costing over $1,000. Today, better scanners are available for under $100. My first computer cost more than $2,000 and had a 20MB hard drive. With 8GB of storage, the iPhone should cost about $800,000. So, $600 didn’t seem too expensive.
I bought my iPhone for $600 knowing that by next year they would probably drop to about $300 or $400. I didn't think there would be a mid-year drop, but so what. I knew the trajectory of technology progress would mean that a better phone will be available in 6 to 9 months at probably a lower price -- more apps, faster, more features, more memory. It's a given. You buy something this month. Next month it will be obsolete. That's just the way it is. Perhaps Apple should put a disclaimer on their website stating: "Warning: Our products will increasingly become faster, cooler, more innovative, and offer greater value for the dollar as time goes on. Get used to it."
Apple is progressing so quickly now, beyond any other technology innovation company, that this kind of thing is likely to happen again in the future with some other product of theirs. Are people going to complain each time? Must the company give out rebates each time? This all seems so silly. It’s no longer possible to compare Apple to other companies with regard to their ability to implement product improvements. It’s like dog years versus human years. Two months in Apple’s world of product development is equal to about 6 to 9 months for most manufacturers. I know it is difficult, but people need to get used to that.
To the complainers out there, I have a few questions. Would you like Apple to be less innovative? Would you like Apple to not give you more value and voluntarily drop their prices by hundreds of dollars? Is that what you want? Don't get upset at Apple just because they are pushing the envelope of technical innovation and value from one month to the next. What if Apple released an 8-core computer this summer and then by fall they announced their new 16-core computer? This is the kind of development and progress pace we need to start expecting from Apple. The migration to Intel processors went much faster than anticipated.
Some research suggests that the iPhone cost of materials are about $300. So, there had been some complaints that Apple is price gouging by selling the iPhone for twice that amount. What people don’t understand is that there are other costs in building a piece of technology and running a business beyond the electronic components that go into them. The actual cost per 8GB iPhone is probably about $550. When Apple sells them for $400 each, I calculate they are taking a loss on the phone of about $150 per phone. Why would a company do this? There is something called a “lost leader” in retail sales. It’s a product you sell below your cost in an effort to rapidly expand your customer base. I’m guessing this is what Apple is doing by offering the iPhone at such an amazingly low price.
I'm planning to purchase an Apple notebook sometime soon. I'm not in a hurry, so I'm waiting until they announce the next major upgrade to their notebook line. I'm guessing it will be this fall. If I really was in a rush to get a notebook, I'd get one now, and then be a little disappointed when the new ones are announced -- but I wouldn’t be surprised. Instead, I'm waiting. I'd like to see built-in broadband cards (cellular data access) and LED back lighting in the 17-inch notebook. Perhaps larger hard drives and faster processors would be nice. It would be wonderful if it had an optical glass touch screen like the iPhone.
This latest uproar reminds me of the consumer complaints about iPods scratching. For decades, portable handheld computing devices have been available. They get scratched, and nobody says anything. Anyone concerned about their device scratching can purchase a protective cover. Then Apple comes along and offers their product. Suddenly consumers are in an uproar about it scratching and there is a class action lawsuit. It doesn’t seem fair that the most progressive and innovative company out there is the one that gets beaten up by consumers the most.
My comprehensive review of the iPhone can be found here:
http://web.mac.com/resourcesforlife/journal/writings/Entries/2007/8/18iPhoneReview.html
The Consumer Defense Resource Group is online here:
http://www.resourcesforlife.com/groups/cdrg/
The above article can be found here:
http://web.mac.com/resourcesforlife/journal/writings/Entries/2007/9/7iPhone_Price_Drops_-_ConsumersUpset.htmlJunk Mail Designer wrote:
I'm not biting.
I've read too many reports in the media from people more highly credentialed than Mr. Johnson to the contrary.
The analogies and comparisons are still way off. Production didn't get cheaper, the phone didn't get upgraded, no carrier's are subsidizing, retailer's are not discounting. Never has the MSRP of CD-ROMs, nor cellphones, nor HDTV's dropped this quickly in history.
I'm tired and going to bed. But here's your assignment. Apple's price decrease rate is 33.3% in 67 days. What would a $10,000 item cost at that rate in one year?
Actually product advancement and innovation are very much the central issue here. Apple has effectively "upgraded" the 4GB unit to 8GB and reduced the price by $100. It's all in how you look at it.
The real issue of innovation and development has yet to be seen, but the recent price drop is an indicator that Apple already has something "in the shoot" to be released soon.
I was thinking it might take a year for a new version of the iPhone to be announced. Yet, with the recent price drop, it seems they may be lowering the price on the original unit to make room for a new one. Which is my point exactly. Apple is so fast at innovating that they already have something new to release (that's my prediction).
They can't release something new and sell the old units if the "something new" and the "something old" are at the same price. It makes sense that the 8GB unit would drop to $400 and the new one will be $600. -
How do we get Apple to respond to the CD burning problem?
How do we get Apple's answer to the problem so many of us are having burning CDs?
Apple responds to problems with their software though KnowledgeBase articles and/or software updates. Except on very, very rare occasions, Apple tech support people will not respond in the Discussions forums. If you want to communicate with Apple tech support directly, you would have to call their tech support forum (the call will not be free).
Have you seen this KB article?
iTunes for Windows: Additional troubleshooting for burning issues
It may not help, but if you haven't seen that article, it's worth a look.
You might also try as a temporary test disconnecting the Lite-On drive and setting the Samsung as master and then see if you can successfully burn from iTunes.
Regards. -
the itunes on my mac wont open. I keep getting a problem report fro itunes, which i press the respond option. the box closes for approx 10 seconds then comes back. I have looked in the force close box but it is not appearing here.
Hi there duncanbev,
I would recommend taking a look at the troubleshooting steps found in the article below.
Troubleshooting iTunes installation on Mac OS X
-Griff W. -
Every time I turn my computer on and open iTunes all my music is gone, if comes up with the scan media page, all my playlists have been deleted. All my music is still on the computer and in the files. I don't know why it keeps doing this, it's really annoying as I have loads of music and then have to do my playlists again just to sync my phone. Can someone please help??
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied and renamed asiTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device. Even if you have the media you can use selected steps from the tip to ensure that you don't lose settings and data from the device as a result of switching libraries.
A large number of users with this issue have been using AVG Anti-Virus which appears to be implicated in the problem. AVG have released a patch which might help, so if you use AVG then I would update that first. I'd also be interested to know which AV you use in case others may cause similar issues. I recommend excluding the iTunes folder from any real-time and scheduled AV scanning process. Another possible cause could be automatic backup tools.
tt2 -
How do you remove/add a program in the Control Panel that does not respond to the command?
Without being installed (by me) this "Dictionary.com" toolbar that appeared and is taking up a whole line of space across the top of my desktop monitor! I followed the procedure on how to remove the toolbar precisely... Start> Control Panel > Add/Remove Programs>
then clicked on the program > Remove which is "Dictionary.com" and the computer would not respond to the command. I cannot get it to respond to any program that I clicked on. When I clicked the "Remove" button , the area or line darkens to a light tan. and I cannot even close the menu.
This very strange and frustrating and I don,t know what to do.
I just want it removed or go away.
Thank you,Jeanette GonzalesTry to remove some of Firefox plugins or addons, maybe there is Babylon toolbar.
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When I open Firefox, it goes to the first page I open, but then stops and says "Not Responding" with the mouse cursor spinning. I hit the close button and it says Windows is searching for a solution (which doesn't come).
When I open Firefox again, it says:
Well, this is embarrassing.
Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.
You can try:
Removing one or more tabs that you think may be causing the problem
Starting an entirely new browsing session
Any ideas? I gretly appreciate any help. Thanks!!What is that first page?
Can't you open any web pages in Firefox?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
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