No service in liverpool or chester

I haven't had any service on my phone since 26th. Tried everything rebooting it reseting all the settings, nothings worked. Tried to call up techinal support last night but gave up after being on hold for ages. Can you advise when this will be up and running again 

same in Ayrshire since early hours yesterday morning. I can't get wifi calling, and says nothing about emergency calls only. I need my phone as I'm my mum's carer and I need to be easily contactable when out and about, but seen nothing on the website about this issue which seems to be affecting random phones all over the country. I expected it to be back up and running today, but so far nothing, it's getting beyond a joke.

Similar Messages

  • (-105) Unable to initialize OBServerDLL.dll

    Hi All,
    I have a problem with connection to SAP B1 DB on HANA in B1if. I've read the forum and tried evry solution but nothing helped.
    This is an error message:
    com.sap.b1i.adapter.dia.exception.ConnectionFailedException: Connect to Business One failed.
    (-105) Unable to initialize OBServerDLL.dll
    {b1Server=IP:PORT, company=SBODEMOPL, licenseServer=SERVER:40000, dbType=9, dbUser=SYSTEM, userName=B1i}
    DI API is installed.
    JCO Path i set correctly.
    No SM_OBS_DLL or SM_OBS_DLL_64 folder in %temp%.
    There is only SM_OBS_DLL_64 folder in C:\Windows\Temp. I changed its name but after service restart it shows again.
    Any idea how to solve it?
    Kind regards
    Szymon

    Hi Szymon,
    We have the same issue. after a clean installation and double checking the B1i password + connections strings to the HANA server. we are getting the same connecting issue when testing the connection:
    Hana version we are using is 9.0 PL3 HANA
    Error message":
    com.sap.b1i.adapter.dia.exception.ConnectionFailedException: Connect to Business One failed.
    (-105) Unable to initialize OBServerDLL.dll
    {b1Server=SAP:30015, company=SBO_JEROEN, licenseServer=HANA-TS:30000, dbType=9, dbUser=SYSTEM, userName=B1i}
    Did you manage to find a solution?
    Things we tried:
    Eventsender Setup
    Restarting services  (integration, eventsender, proxy, proxy monitor)
    Turning off Windows firewall service.
    Kind Regards,
    Chester van Ree

  • XPERIA Z -What kind of service/SUPPORT standards do you have? Is there any at all?

    Hi guys. Hello sony mobile people. My name is Isaiah and I'm from Manila, Philippines. I am a solid sony fan boy for morethan 10 years now (mobile phones). Or maybe was a solid sony fan boy. Not until yesterday happened. 12/17/2013. 
    I heavily supported sony mobile products back when it was still sony ericsson. From the K-models, to vivaz, and up until to the xperia. I even strongly recommend it to my friends and family and keep persuading them to switch to a sony mobile device because of its outstanding design, features, and solid build quality. And I'm always excited when there is a new model or flagship mobile device to be released by sony. Correct me if I'm wrong but the engineers I guess were hurrying up to put out this new waterproof mobile devices out there without carefully checking, testing, and making sure that your phones are absolutely what they say they are. 
    I'm a chef. I work in the kitchen. Some Eight years ago I was working in the kitchen with my newly acquired sony phone, the k700i to be exact. I was very proud of it for it was my very first coloured phone with camera. I kept it inside the chest pocket of my Chef's jacket when suddenly I reached out on an Ice Chest full of cold water, and as i leaned to reach out for a bucket of ice, my unconcious mind forgot about the law of gravity. So the phone eventually and immediately slipped outside my pocket and went directly inside of the ice chest and fully submerged in very cold water. It was turned on and on standby mode. No matter how fast I reacted to retrieve it from the ice cold water it was already too late. By the moment I had it the screen was fully black. No power button could even wake it up. Long story short, the phone died right then and there. It wasnt waterproof and it was totally my fault. I took some time for me to move on for that was a very expensive device back then. It was such a loss. 
    After that incident I kept on wishing that one day sony would make a device which is waterproof or something that would be able to withstand the heat, the chaos, the wet, the dirty, and the sticky environment of the kitchen. Years have passed and now I have my own restaurant. Cooking even more, staying even more longer inside the kitchen. One of my very favorites was the Xperia Arc S. I bought two, one white and one black. My friends thought it was weird and stupid of me to get two units of the same brand and model. I say it was the obsession to have nice things that lead me to have both, it made me happy.  And finally Sony releases the Xperia Z. 
    It was the ultimate dream come true.
    I bought two units in an instant. One for me and one for my fiancee who also works in the kitchen. 
    We loved it. And everything about it. It suited our lifestyle perfectly. Great photos, internet connectivity, water proof, great size, and extremely good looking. 
    Not until her phone started to charge in a funny manner. The phone just wont charge 100% it would stop at around 54% and never reach anything beyond it. We didnt mind for as long as we had hopes it would go back to normal. 
    Then after a week. It wouldnt charge anymore until the battery went 0%. It died. 
    Then charging it was useless. It wont charge at all. We left it on the charger for 30 minutes. An hour. Three hours. Still nothing. We tried all trouble shooting provided by the sony website. Still nothing. 
    I checked for the pink and red discoloration indicators on all ports. The one on top with the earphone jack was pink. And we never even went to a pool or submerged it under water. The last time it got wet was due to wiping it clean using a wetwipes. 
    and all ports were always closed properly. The only time we open it is when we charge it. So it is a total mystery to us how the water got in. Could it be the defect came from the plug of the port itself?  Probably. Or our unit was poorly made. 
    I went to the sony mobile center here in our country to have them fix it and check it. It seems like the problem of my phone was hardware according to them. And they suggest that I just purchase a new unit because there is no way to fix our unit anymore. 
    Oh my god. This phone aint even half a year old and they want me to buy a new one just because fixing it would amount to the price of a new one. As if its that easy to buy a new one. I feel like I have been scammed big time. The phone doesnt even have bumps or scrathces at all because of protective casings and it just died like that. Like it had a heart attack and can no longer be revived. 
    The customer support really surprised me. It was as if they were very used to answering it that way because maybe I wasn't the first one to have that kind of problem. And by the way I bought my fiancee a Xperia Z Ultra the day the xperia z died. Im planning to surprise her with it for christmas. But I just got depressed with this incident. I mean I am making Sony Mobile rich because I keep buying your products and in return when I, the customer, needs help or reasoning, repair, or any positive promises from you this is what I get. You tell me to just buy another one. Because youre too proud to tell in my face that your product is not defective at all and the fault is mine. And you wouldn't do anything about it. 
    You see, the trust that I had with your company for a very long time took years to build. My loyalty to the brand is just so solid. 
    And it took just one defective model to ruin it. One reasonless suggestion of go ahead and just buy another one as if it costs less than a dollar. Warranty? What for? You wont even listen to your cutomers around the world. More like buy at your own risk, or buy our products because you are filthy rich and when a defective one catches you just buy another one coz money dont cost a thing.  So to the engineers. Don't say that it is waterproof if it really aint. have you really even tried testing it on all different scenarios? Really? I just hope the Z ultra I purchased wont die as well. If it does. I'll start telling and suggesting everyone in my community to beware of your products. You can't even fix your own ceations properly and in a humanely manner. It is not as if my phone blew up.
    You know what is more annoying is the fact that important information, pictures, files, videos, and numbers can never be retrieved on that xperia z. And that is the priceless part. And i am surprised that you guys can't really do anything about it. Xperia is experience right? I guess its true what they say. Experience Zzzzz.... it will now be sleeping forever.
    Word of advice. Please. Learn how to take care of your customers. Especially the loyal ones. They are one of the major reasons why other people are switching to your brand. When left unsatisfied, they can also do otherwise. Thank you for wasting my money. make believe. sure
    Solved!
    Go to Solution.

    Yes I cannot deny the fact that errors and flaws are always present in such mobile devices due to extremely large or volume productions. But then again. We are paying customers who expect nothing but seamless service and performance that is why we pay premium for something premium. From what I see this warranties are not guarantees at all. We pay a lot so we expect a lot. We deserve respect. The company could at least hire a real mobile technician, as if they can't afford to hire one. 
    We can consider but only to a certain point. But matters like this wherein priceless information is lost, unretrievable, and more important information stored on the phone memory they could at least be more dependable in giving back to you. 
    From what I have read form other complains regarding this similar topic, Xperia Care is not doing anything at all, instead they answer like robots with the same messages and solutions that don't even work at all. And they said they have admins here who monitors everything all the time. To answer our queries. But I guess my plead is a good example of the kind of actions they are trying to do, they are doing nothing at all. They should name this place Xperia Don't Care or maybe they just forgot to place the Don't part. 
    This is hard earned money that I used to buy their products, blood, sweat, and sleepless working nights just to buy their products. By the looks of it they are treating their products as a disposable one. Something that would not last for half or one fourth of a lifetime. This kind of dissapointment that I have will keep on growing and other customers dissapointment will grow stroger as well. In due time it will lead to the failure of the whole brand of the mobile giant. This company does not understand that it will only take a spark to set the whole angry and unsatisfied customers on fire towards the brand name.  
    They keep claiming stuff, it feels like they are just scamming the customers of their hard earned money to buy something defective and disposable. Let us see on how they could cope up with social media, exposing how damaging their products are and how they treat their customers when a defective item comes up. 

  • A bad experience with Lenovo repair service...​got more problems now than when I brought it in

    Paragraphs with ** may be skipped if you just want the short and sweet version:
    **I bought my X61 in April 2008 and everything was great. I loved the laptop except for one thing: it had an extremely tight PC slot (although it was completely functional). I had a difficult time inserting my PCMCIA soundblaster sound card and removing it was even more difficult. I literally had to brace the laptop between my left arm and chest and manually pull the card out because it was so tight. I am an university student so I did not have time to deal with that problem because it was during final exams. I finally found some time recently to bring my laptop for repair. I called Lenovo and they recommended me to bring it in to my city's authorized business partner repair shop because they said it would be faster. So that is what I did. It turns out that they have to replace the system board because the PCMCIA slot was attached to it. In the end it took 3 trips (30 min drive each way) over a span of 2 weeks before I actually got my laptop fixed because the system board was backordered. Finally 2 days ago I got my laptop back and indeed, the PCMCIA slot is not tight anymore...yay! And that was when all the trouble started:
    After bringing it home, I started to find more problems with the laptop than before I brought it in:
    First thing I did was try to reactivate the TPM chip but it turns out that the TPM chip already had an owner. I found that strange and tried my previous passwords and none worked.
    I can no longer output my display to my external LCD monitor. It doesn't work regardless of whether I plug the VGA cable directly to the laptop or via the Ultrabase 6. I know it's the not the cable because it works with my older laptop. I spent countless hours trying to figure this out and uninstalled and  reinstalled several versions of Intel X3100 video driver as well as Thinkvantage Presentation Director. Even during boot-up it does not show up on my external monitor.
    The Bios date/time and other settings get reset each time the external power is lost (e.g. remove battery or unplugging AC). This usually indicate that the computer CMOS battery is dead or bad.
    From the above problems, I can only conclude that Lenovo sent a used defective system board. There could be other problems that I don't know about yet.
    Initially I had tried to call Lenovo technical support (3x) and they were next to useless. The first time I called, the technician pretty much blew me off telling me that they can't help me and told me to search Lenovo support page for the answers to my problems. I couldn't believe it! Furthermore, I wanted to know how I can reset the TPM password and the first rep told me that  that they would need to charge me for walking me through the steps. (in the end I figured it out on my own)
    I am very dissatisfied with how things turned out. I know I now have to get my system board replaced again but this has been way more trouble than it is worth. I had spent many hours driving back and forth to the repair depot and even more hours troubleshooting the problem on my own because Lenovo support couldn't help me. It has completely destroyed my confidence in Lenovo. How can they be doing repairs with defective used parts??? What options do I have?
    Message Edited by tallshorty on 06-15-2008 11:46 AM
    Message Edited by tallshorty on 06-15-2008 11:50 AM

    Tallshorty,
    Wow!  Apologies for such an experience.   First, could you send me a PM with your contact information, your system model & serial #, and your service case number(s) if you have them handy?   I will ensure you get some help.
    Secondly, service parts may be new or refurbished. -  Sorry to hear about this TPM problem - we can look into the process to ensure this is tested for, and ensure this does not happen, although it sounds like you've solved this part.
    Thanks for sharing your story.
    Mark
    Message Edited by Mark_Lenovo on 06-18-2008 09:41 AM
    Message Edited by Mark_Lenovo on 06-18-2008 11:59 AM
    ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
    Mark Hopkins
    Program Manager, Lenovo Social Media (Services)
    twitter @lenovoforums
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

  • Service Book Issue possibly?

    Im NEW at Blackberrys.
    Im looking to access the WEB and I cant find an Icon for BROWSER. The website says there it is, the associate with Cellular South says its on there, and then says it may be a Service Book which I will have to get a Data associate to send me.
    I have no WORLD and when I try and Activate the Enterprise I get you need a password buddy message. Ive read the book, read the internet and called for help...Does anyone here have a suggestion. Im good on a CPU/Laptop but green as a gourd on this Blackberry.
    Thanks again,
    STEVE

    Hi and welcome to the forums!
    First you need to have a data plan. You probably have one,
    Carriers sometimes forget to ACTIVATE the plan you paid for.
    Try this: 
    From the main screen go to OPTIONS- ADVANCED OPTIONS- HOST ROUTING TABLES
    click the trackball to enter, press the menu key and select REGISTER NOW..
    (Congratulations you are now qualified to be a Data associate, because that was all he was going to do) 
    This will do two things:
    It registers the phone with the wireless network. Updates the device details onto the rim relay and sends down carrier specific icons or applicants. (Icons and applicants being the operative terms in the sentence for you) It will also send service books to your device.
    Wait until you get the verification email,
    Then:
    Pull the battery while the device is ON, replace after a minute,Let the device reboot 1-3 min.
    See if you have your browser, and see if you can get to the net.
    If it works, you are setup with your data plan. And you can proceed with the Email setup wizard.
    If this doesn't  work, politely and calmly see the associate that said that your Browser was there.
    Please remember to make small talk with him while you stand on his chest, and he activates your  data plan,
    Let him up when he's shown you  the internet works. I'm sure at this point he will gladly help you with  email setup
    If you need more information, please ask!
    If not, please resolve the post using the options by the kudos’ star.
    Just check the post that had your answer!
    Thanks 
    I
    Message Edited by Bifocals on 10-04-2008 04:33 AM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Complaint over poor customer service - Broadband ...

    Just thought I'd get this off my chest, as I'm fed up with BT retail and now looking to switch.
    Previously no issues with service.  My exchange implemented CN21 on 21st May.  Since then I've suffer from random disconnection.  The heavier the usage, the more frequent the disconnection.  Approx 3 - 25 per day.  
    Both my wife and I work from home so it is pretty crucial to have a reliable connection for video/voice calls and vpn.
    Intermittent disconnection occurs whether using HH 2.0b / HH 2.0a / Voyager 2500V.  I kept buying new routers just in case it was hardware issue.  Now have the 2.0b on as it is much light years faster in accessing admin menu than 2.0a for answers.....
    Before CN21 I got about 5mb down / 446k up.  After CN21 it improved to about 11mb down 1.2mb up.  Happy days I thought, but then the disconnections and I now get about 0.5mb down 0.4mb up.....
    I had some holidays and was working away for some weeks so I just got on with it when it dropped.  When it became too annoying I reported at start of august to http://www.bt.com/consumerFaultTracking/ received an appointment.  No engineer turns up.
    Phone 08001114567.  They say I should have reported it to them instead as method I used is only for phone line problems, not broadband.  Actually the web pages are not that specific, otherwise I woudn't have reported in this way.  It says 'Phone and Broadband problems'....
    The first engineer arrives.  Informs me that I haven't gone through last test of having adsl wired to test socket, and that, most likely problem will be in the exchange due to upgrade and that when many users log on its probably disconnecting me.
    2nd engineer cannot find any issue with testing.  Changes master socket with an ADSL 2000 variety (separate port adsl / phone) just in case.  As he drives off I get another disconnection.
    3rd engineer does not arrive.  No courtesey phone call to let me know, not handy when time is money.  After mentioning to 08001114567 on failed appointment that I did not got a confirmation call/text message confirming appointment like other times, they make another appointment.  Mention that sometimes disconnection happens when 'analog' home phone line is called or is rung out on.
    4th engineer arrives.  Openreach phone directly to confirm appointment made.  Engineer cannot find any issue with testing.  Decides I needs master socket replacing just in case.  Informs me next action would be a 'lift and shift' at the exchange, to stop any fault with new hardware card at the exchange, and that wholesale have to be convinced this is necessary as hardware is 4x more expensive.
    Via BT retail some more remote testing on the line.  Some thing may have been found. and connection is 're-built' with other 3rd party remote help desk.  From here on in, the line speed starts to drop down to a few times faster than dial up.  As it keeps re-syncing, it goes down to find a more stable speed.
    5th engineer.  Same internal testing no errors found.  Confirms that connection and speed is the same at box at the end of the street as in my house. Outside property connection between street and property wiring also checked, and just in case a junction? is replaced.
    More remote tests from BT retail remote confirm.  What?  Unknown... Unable to explain, other than we're doing some stuff. What Lift and shift is noted by BT retail as the next action.
    6th engineer appointment made. As no confirmation received by text or phone, I call 08001114567 again so I don't waste my time with no engineer arriving like no.3.  BT retail says 'we'll get on to them to check why no confirmation'.  Couple of repeat follow up calls confirm that as no confirmation received, nobody will arrive.  Interesting that openreach engineer does arrive and leaves card saying sorry we missed you....
    7th engineer appointment.  Helpdesk now says, you should not get a confirmation message, they just book it.  An engineer arrives.  He's a telephone engineer with no idea why he is there.  He does some testing and leaves.
    8th engineer appointment. This engineer is from 'Operate' who only work for BT retail.  After 30 secs arrival armed with a new Home Hub, he admits he has no idea why he is here as he can see the ADSL 2000 face plate.  Nothing he can do.  Tells me that the next step is with BT Wholesale, and BT Wholesale do not visit properties.  They do their stuff in the exchange and will not need to visit, so no need to waste time staying around for an appointment.  After the wife gives him both barrels, making him squirm for 15 mins, who is the chief executive to complain to etc, he leaves, with a firm commitment that I will be contacted within 48 hours.  This was last thursday lunchtime and its now monday evening.  No phone call received....
    New phenomenon since saturday I now also start to lose dial tone on 'analog' home phone line and cannot make call until router is reset or somebody calls me?? At the same time Broadband Talk VOIP phone line can still work.???
    Ring BT retail.  Adamant on the phone that I need to speak to a supervisor, I want to make a compaint, I want to talk to somebody who can make decision. Eventually baffles the helpdesk, as the discussion goes off piste from the pre defined script.  Perhaps script runs out.  Agrees for supervisor to ring me back in a couple of hours.
    Supervisor rings back within couple of hours.  Brilliant.  No predefined script.  Will follow up asap on both why nothing has happened, and also on potential PSTN phone issue.  30 mins later he rings back and says there is a fault with my phone line, phone line needs to be fixed, and consequently the broadband will hopefully then resolve itself.  I'm patched through to a local call centre 0800 800 151.  Sir there is a fault on your line, it has been reported to the exchange, they have to get back to you within 3 days, here is an email, here is a sms, showing how you can track the fault.
    That's the theory.... hopefully by Thursday I have a reliable connection again.
    I understand it can be a tricky situation finding out where there is an issue on an intermittent fault, it could be anywhere as you can't trace. What is unacceptable though, is that you have to start understanding somebody else's business to get things done.  I should not need to understand relationship between BT retail / Operate / Openreach / Wholesale to get things moving.  How can BT retail have a system where they cannot appropriately book appointments, and cannot see in other systems to see if something is booked.  It's a massive waste of my time when nothing happens.  I dread having to go through the call centre front line support, mostly it's a painful experience with polite people on scripts thanking me ever so much again and again.  All the engineers arriving seem to hate the system.  They have no knowledge of previous engineer visits and vice versa with BT retail.
    Will it be any better elsewhere,  I know there are limitations of the system that has been created, but the grass seems very green elsewhere.
    I should add it took me 6 weeks to join BTBB in 2005! Countless help desk phonecalls, to eventually uncover stupid clerical error....

    I truly feel sorry for you, I myself over the last two weeks have experienced the same problems
    Twice no engineers called, and twice I have had engineers call and verify there is no fault in the home
    like months previous, it's all been outside, I had lift and shift, Bas reset, exchange server and basically had so many questions from various people whio obviously have no understanding of what their engineers are telling them im basically on verge of a nervous breakdown after all the rubbish I have had from BT
    Where am i now.... exactly where I was weeks ago except back then I had a whopping 356kb of speed and now i have no broadband signal whatsoever. and not had for last 7 hours
    and this since their nice engineer visited about 8.30am yesterday morning who tested out all the same things and said exactly the same things as the Engineer who visited a week ago on friday (at least that one turned up)
    I get phone calls on my mobile asking if broadband working ... yeah darn nice but not so nice when im at work or shopping and get the normal hang on 2 minutes, I have cancelled appointsments for no shows from engineers on two occassions, and your fed up if only itonlyitworked is a lot less than I am feeling
    I feel I have no option now but to change providers as BT do not know what they are doing
    and to be honest sad to leave BT after 27years but will have to to save my sanity
    I personally would have left them years ago after various phone faults and disconnections and the same old **bleep** and in every case it has been a exchange or BT external error yet we have to suffer
    and we only stayed with them due to my wife but even she has reached the stage where she has had enough also.
    The biggest laugh of all was last Monday I spoke to accounts who offered me some a reduced rate to stay with BT broadnad for another 12months but i explained I could not agree to stay when I have no no **bleep** broadband... and he agreed and said he would put the reduced rate on my note then transferred me to the help desk which i was dreading.... well I was assured they would have this resolved by yesterday, So a engineer called and yip same old story and a bas reset.... we had some broadband but slow andtold it would speed up in 24hours... I felt confident so I phoned accounts to talk about reduced offer but lo and behold
    typical BT no notes were put on account but they did have record of me speaking to accounts and how long and then them transferring me to help.... oh I found this astounishing
    well today up till lunchtime brodband slow still and then after speaking to technical who came via remote access to pc and later find I have no broadband connection.... BT a total joke
    I myself have a Virgin cable broadband hence why im able to write this reply
    The only reason we got BT was for oldest sons Xbox/youngest sons school work and to have peace
    and they have their own broadband
    Boy peace is not something I am getting now and it's all down to BT
    I am dreading the next phone call from them it's be the same questions and try this and that
    The reason engineers dont turn up I think is because of a useless bunch of people have them running about to too many jobs testing the same things and they obviously cannot read notes left from engineers who call out and test out the same things needlessly.... ONCE should be enough and when a engineers actually phones and says the exchange has slow fault and he writes his report why the **bleep** does if take them to send out another engineer (who may or may not show) to do exactly the same.... I do not know why you survived 8 engineers appointments The stress of have four has worn me out, And i have the dread of knowing I will get a phone call tomorrow.
    I must admit they are very polite but their understanding of things is terrible. they need reading lessons before contacting customers.
    They also have to unsderstand that When a engineers runs his equipment in people homes and the tests show there is no fault in the home that there is no need to have to send out another engineer.
    Just get the external fault fixed

  • HT201359 i just noticed that my account has been debited for equvalent of usd99.99 for an item Gizmonauts, overflowing chest of crystals, seller is backflip studios. what's this item all about. i can not remember purchasing this item.how can i get a refun

    I just noticed that my account has been debited for equivalent of usd99.99 for an item Gizmonauts, overflowing chest of crystals, the seller is backflip studios. whats this item all about? how can i get a refund?

    dougiedc wrote:
    It boggles the mind.  The Verizon store on L Street downtown Washington, D.C. cannot access my Verizon account.  They can only sell cellphones then it's up to me to contact Verizon on my own to get the hook up. I even asked "Are you Verizon employes?  Is this a vendor store or is it really a Verizon owned and operated store?"  The answer "Yes, we are Verizon employes, yes this is a Verizon owned and operated store" ...
    Yes, it indeed boggles the mind.  I'm of course referring to the fact that your post concerns Verizon Wireless products and services.  This forum is dedicated exclusively to Verizon Communications services.   As you probably know, Verizon Wireless and Verizon Communications operate as separate companies.
    If you need help for a Verizon wireless product or service, it's best to direct questions to the Verizon Wireless forums.  You can reach them by clicking on "Wireless" (either here or at the top of the page).
    Good luck and I sincerely hope you get your issue resolved.

  • DM Service book issue

    Ok not sure if this came about b/c of the upgrade or not so...
    When I go to advanced options>service books.  I am seeing the following for the 6 email addresses I have going to my 8830.
    [email protected][CICAL]
    [email protected][CMIME]
    What are these?  What do they do?  Are they needed?  Could this be what is causing the problems with my ical sync so that I don't have the actual "names" of my ical calendars showing up on the BB?
    Thoughts?
    Thx

    Hi and welcome to the forums!
    First you need to have a data plan. You probably have one,
    Carriers sometimes forget to ACTIVATE the plan you paid for.
    Try this: 
    From the main screen go to OPTIONS- ADVANCED OPTIONS- HOST ROUTING TABLES
    click the trackball to enter, press the menu key and select REGISTER NOW..
    (Congratulations you are now qualified to be a Data associate, because that was all he was going to do) 
    This will do two things:
    It registers the phone with the wireless network. Updates the device details onto the rim relay and sends down carrier specific icons or applicants. (Icons and applicants being the operative terms in the sentence for you) It will also send service books to your device.
    Wait until you get the verification email,
    Then:
    Pull the battery while the device is ON, replace after a minute,Let the device reboot 1-3 min.
    See if you have your browser, and see if you can get to the net.
    If it works, you are setup with your data plan. And you can proceed with the Email setup wizard.
    If this doesn't  work, politely and calmly see the associate that said that your Browser was there.
    Please remember to make small talk with him while you stand on his chest, and he activates your  data plan,
    Let him up when he's shown you  the internet works. I'm sure at this point he will gladly help you with  email setup
    If you need more information, please ask!
    If not, please resolve the post using the options by the kudos’ star.
    Just check the post that had your answer!
    Thanks 
    I
    Message Edited by Bifocals on 10-04-2008 04:33 AM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
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    CrystalReport = (CrystalReport)oInfoObjects.getInfoObject(0);
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