NO SERVICE ON iPhone 5 AFTER 7.1.1 UPDATE - (showing all the steps I made just to try and bring the signal of my carrier back) HELP!
Hi there, I did an iOS update for my iPhone 5 model: MD300ZP/A (FACTORY UNLOCKED)
After the update through iTunes. I restored my phone from the back up. I noticed that the signal bars for my carrier (Globe Telecom - Philippines) we're abnormally low. I tried calling my wife and it didn't push through. Tried a text message and it did not send. I had 2 bars of signal in a place where I normally have full coverage. My LTE and 3G works though.
After this I decided to;
1. Reset the network settings and nothing happened. Still no signal.
2. Put into airplane mode - waited 5-10 secs and turned off airplane mode. Still no signal.
3. Turned off 3G/LTE - waited a few secs. - Still no signal. - Turned it on again. Still no signal.
4. Did another full restore and update. Still no signal.
5. Another full restore and update to new iPhone (not restoring from my back up). Still no signal.
6. Put the iPhone on recovery mode - Plugged into to itunes. Made a restore from back up. Still no Signal.
7. Did No. 6 again and DID NOT restore from back up and set up as new iPhone. Still no signal.
8. Did another recovery mode and then restore. Ejected the phone and restored from iCloud. Still no signal.
9. Did another recovery mode and then restore. Ejected the phone and set up as new iPhone. GOT A SIGNAL! But still did not let me push through calls and text messages. Then the signal went away.
In between these steps I would get a "Update Carrier settings" window. I would see that and then click update then observe the phone. Nothing happens. Still no signal.
In between those steps again I would choose not to "Update the Carrier settings" and then the iPhone would carry a signal and then I will try to call but nothing happens once again.
10. I tried putting in other carrier sims and ONE worked - (Smart Telecom - Philippines) the other did not (SUN - Philippines).
11. Tried putting in my wifes sim (same as what didn't work for me) (GLOBE - Philippines) Still did NOT WORK.
12. Tried putting the sim that doesn't work on my updated phone to my wifes iPhone 5 which was still on 7.1 ONLY - AND IT WORKED.
13. Called my carrier and still nothing they have told me has helped.
now my iPhone is stuck on no service when I input the carrier sim that I have been using on it for a year now. Never jailbroken nor unlocked by a 3rd party software.
Anything I missed???
HELP APPLE HELP!!
hello...
I am having the same issue here... just upgraded my 5s to 7.1.1 (never jailbroken - factory unlocked) and then boom... NO Service!!! Searching ... that's it. currently using Smart Telecom Sim... at first it was working for me... after 6-7 hours, it started the No Service issue. I cannot send a text or make a call...
I did the steps you have taken but it is still not working... any updates on your end?
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