No show-up of a dialogue box again for me to enter S/N of Acrobat 9 Pro;and pic distort in Photoshop

I have two problems:
1. The Acrobat 9 Pro is a separate DVD and I did again just insert this DVD. Still no dialogue box appears for me to enter the serial number (even though I have got the
serial number) for installing. I fail to install Acrobat 9 Pro;
2. Another problem is that what ever picture I open in PhotoShop, the picture is fragmented and distorted (as shown in the attachment of my previous email).
Your advice, please.
Shu Tak YU

Shu Tak Yu this is a duplicate of your inquiry you made at http://forums.adobe.com/message/4105937#4105937.

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