Nokia E71 - reasons why it would not sync

Hi,
I've been getting a few complaints/queries as to why my users E71's are not syncing with thier exchange accounts, and was looking to compile a list of reasons why so that I know what to look for and what I can change/modify to show that it's not the devices fault as it has been set up to sync in this mannor.
So far I have;
Sync schedule (manual/push/15 mins etc))
Sync schedule (9am-5pm)
Data connectivity issues (lack of data reception)
Sync content not set to be synced in the first place.
Possible exchange server issues.
That's all I can think of for now (I'm not really a mornin person so I've no doubt missed a few big ones!) so if you can think of any others please let me know, I'm sure others may find it useful also!
Cheers :-)

I had this same problem as well. The advice in the post by Woekki worked for me, just changing sync mode from Manual to Automatic.
I also found another way to sync the calendar manually if you want to leave Mail for Exchange in manual mode. Follow these steps:
1. On your E71, Go into "Mail for Exchange"
2. Press the right button to select "Back" to get to the "Messaging" screen.
3. Highlight "Mail for Exchange" and press the left button to select "Options."
4. Select "Settings" from the Options menu
5. Scroll down to "E-mail" select it.
5. Highlight "Mail for Exchange" and press the left button to select "Options."
6. Select "Edit" from the Options menu
=> It will say "Sync mode: Manual, Current status: Idle"
7. Press the left button to select "Options" and select "Synchronize"
=> You will see the "Current status" change from Idle to "Connecting.. Connected.. Syncing Email.. Syncing Calendar.. Syncing Contacts.. Syncing Tasks"
So if you ever want to sync your Calendar, you just have to go through those steps.
Also if you do want to change your sync mode to automatic or manual, just follow the steps above, but instead of doing step 7, just select "Sync Mode" and make the change there. You can set it to sync as little as every four hours during business hours, so that is the easiest way to make sure your calendar gets in sync, without having to sync email too often.

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Nokia E71 - reasons why it would not sync

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