Nokia Ovi suite instalation crashes

hi, I have a same problem with the ovi suite.
I can install everything but the Nokia Music software, i just bought a 5800 and I cant access nokia store or sync my music with the computer.
I installed the software that came with the CD at first, then I unistalled everything and downloaded a newer version from nokia site, but the problem still remained. I even tried to install the sofware with compatibility of Windows XP SP2.
The problem is: Nokia music (or Ovi ) called the wrog c++ library, after this error message the instalation crashes and nothing works. I have Vista Home Premiun 64Bit .
If i plug the USB cable I can use nokia PC Suite and access my phone memory.
However I cannot use the nokia store.
Please help.

Hi,
My regular/initial reply to all of sort of this issues :
Do have backup of your phone data & PC registries then
Uninstall Nokia PC Suite, Nokia Connectivity cable driver, PC Connectivity solution, Nokia flashing cable driver(if any on your PC), Run PC Suite cleaner. Install latest Nokia PC Suite from europe.nokia.com/pcsuite, reboot your pc.  Once pc started, connect your phone with USB in different ports of your PC and check
If you want to install OVI Suite, kindly do check in google, as last few days ovi suite's site was in maintance ....Make sure that your pc is away from all unwanted pc registries, then after installation of pc suite reboot and check.

Similar Messages

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    I am trying to install Nokia_Ovi_Suite_webinstaller_ALL.exe file ver 3.1.975.40757  and product version 3.1.0.0 on my windows vista Home Premium.
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    Regards,
    yogeshkm
    Attachments:
    CCD.log ‏197 KB
    Nokia_Ovi_Suite.log ‏1607 KB

    Could you please try this?
    1. Make Sure all Windows Update are run.
    2. Run the following MSI packages
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    2. Unistall the following from Add/Remove 0r Programs & Features
    a) NoKia Ovi Suite
    b) PC Connectivity Solution
    c) Nokia Connectivity Cable Driver
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    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • Nokia Ovi Suite Application Update Failure

    Hi there!  
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    Operating system:
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    Language: English
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    "If you think this post is helpful, please click on the green button"

    Hey,
    Nokia Ovi Suite 2.1.1.1 is a bit old version,
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    If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

  • Nokia Ovi Suite and Nokia 5800 crashing after fw u...

    When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
    ===============================================================
    I get the following error reported from Windows XP:
    ===============================================================
    AppName: nokiaovisuite.exe
    AppVer: 2.2.0.245
    ModName: msvcr90.dll
    ModVer: 9.0.30729.4148
    Offset: 0003b000
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    Nokia M Platform 2.6.195 (NLib 0.8.641)
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    Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
    Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
    01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
    01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
    01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
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    01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities,  Thread   6, Line 393,    .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
    ===============================================================
    System config :
    ===============================================================
    OS Name    Microsoft Windows XP Professional 32-bit
    Version    5.1.2600 Service Pack 3 Build 2600
    Processor x86 Family 6 Model 15 Stepping 6
    GenuineIntel 2.66 Mhz
    ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
    ===============================================================
    Troubleshooting so far:
    ===============================================================
    Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
    I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
    Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
    ===============================================================
    How to solve this problem?

    LOL
    I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
    ======================================================
    This I did before I tried
    ======================================================
    Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
    Made a complete backup on my phone.
    Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
    Then I organized my content for a few minutes.
    Shut down Nokia PC Suite and Nokia Software Updater.
    Started up Nokia Ovi Suite.
    Connected my phone and clicked on PC-Suite on the options.
    It now works again????
    Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

  • Nokia ovi suite crashes when i try to open it

    When i come to open nokia ovi suite v2.2.0.241  while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working.
    I have tried uninstalling and reinstalling and the problem still occurs. 
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    Problem signature:
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      Application Name:    NokiaOviSuite.exe
      Application Version:    2.2.0.241
      Application Timestamp:    4c1b6010
      Fault Module Name:    NokiaH264HPMPDecTFilter.dll
      Fault Module Version:    1.0.4.0
      Fault Module Timestamp:    4c062e83
      Exception Code:    c0000005
      Exception Offset:    0001339c
      OS Version:    6.0.6002.2.2.0.768.3
      Locale ID:    1033
      Additional Information 1:    614f
      Additional Information 2:    89ba3b1ae616352990305316d61015e6
      Additional Information 3:    5645
      Additional Information 4:    91ea934ce054b8001697d163f3713832
    Solved!
    Go to Solution.
    Attachments:
    Error preview.pdf ‏158 KB

    @Densebrains
    Thank you for your post.
    Could you please provide more information regarding this issue.
    SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
    CRASH LOG FILES
    Windows XP
    - On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog  destroys the dump file before you have a chance to copy it.
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    - Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
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    Windows Vista and Windows 7
    - On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
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  • Unknown error installing Nokia Ovi Suite

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    I am not sure whether this will solve your problem but if have not followed this can try it once.
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    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • Nokia Ovi Suite 2.1.1.1 crash at startup on one XP

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    Hi Blureray,
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    http://www.nokia.co.in/get-support-and-software/download-software/nokia-ovi-suite/compatibility-and-...
    Regards
    Regards,
    Diwa
    If you like my post, kindly acknowlege the same by giving a kudos to me

  • Nokia Ovi suite won't install!

    Hi,
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    @infinate1
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    Cheers
    Show appreciation by clicking the kudos star :-), or gesture by typing thanks
    Attachments:
    msicuu2.txt ‏352 KB

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    Are you using latest NOS? Which Operating system you are using?
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

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    take a look at /t5/Nokia-Ovi-Suite/ovi-suite-2-2-1-13-xp-sp3-stupid-installer-crash-solved-startup/td-p/780395
    N950 02-6
    don't forget to click the Star if I've written something that's useful to you!

  • Nokia Ovi Suite 2.0.2.42

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    Thanks

    Hi dconroy1, can you elaborate bit more.You said:
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    Does this happen all the time for you?
    In that another thread about contact sync, you said:
    theshads:
    =======
    that worked! you my friend are a genius - many thanks!!
    Are you saying, that this worked in Nokia Ovi Suite 2.0.1.35 (previous version) and now you're saying, that this doesn't work anymore with Nokia Ovi Suite 2.0.42.0 (new version)?
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  • Ovi Suite keeps crashing

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    Also, when I connect the phone the system continues to "find" an MTP device and keeps asking for a reboot.
    I regret to say that this is an extremely disappointing piece of software by a worldwide maker. It is painfully slow to download and install, and in the end it does not even work.

    Hi Alex0158,
    For Windows XP,
    Uninstall the following Programs, if any, from Control Panel -> Add or Remove Programs
    Nokia Connectivity Cable Driver
    Nokia Ovi Suite
    PC Connectivity Solution
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    http://www.ovi.com/suite
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    Nokia Connectivity Cable Driver
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    http://www.ovi.com/suite
    Hope this will resolve your issue.
    Regards,
    Diwa
    If you like my post, kindly acknowlege the same by giving a kudos to me

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    Hey,
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    If this is what u xpct from our forum, read my signature and do the needful
    If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

  • Nokia Ovi Suit Maps

    I have a problem with viewing the maps in nokia ovi suit. I just bought a new Nokia E72 I installed OVI Maps but when I connect device to Ovi Suit click on maps and click for Europe, All, Asia or whatever it does nothing, it doesn't give me a choice to install the mapsa of particular countries. How shluld I fix it?
    Solved!
    Go to Solution.

    The final correction: it was not because of firewall but because I didn't relize that device has to be connected to the internet =)

  • 'Nokia PC Suite' & 'Nokia Ovi Suite' for my Nokia ...

    'Nokia Pc Suite' & 'Nokia Ovi Suite' are same softwer?
    Bcz my nokia C1-01 have nokia ovi suite, when my computer install Nokia pc suite & connect, then my mobile display show 'nokia ovi suite' & 'mass storage' when click 'nokia ovi suite' can't find my mobile in my computer!
    why??
    Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

    The USB mode in your Nokia might be called Modem, PC Suite or Nokia Suite, or even Nokia Ovi Suite. In your phone, all these four USB modes are the same.
    The PC Suite and the Nokia Suite are two different software titles which can be used in parallel. Furthermore, the Nokia Suite is the successor of (replaced) the Nokia Ovi Suite.
    Before you download and install all these software, I recommend to install the latest Nokia Connectivity Cable Driver first.
    If that did not help, please, plug-in your Nokia, select that Suite mode, and go to to Windows » Start » Contol Panel (» Hardware » Devices) » Device-Manager » USB » right-click on your Nokia » Update Driver Software. Did that help?
    Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

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