Nokia PC suite can't detect system bluetooth

Please am having issues with my NOKIA PC suite not being able to detect my laptop bluetooth. Have virtually try everything from bluetooth services set to automatic and others!! My system is HP 620 with motorola bluetooth stack Any one with same problem? Please HELP!!!

i'm having the same problem and did an array of possible solutions but they alll just make me a lil more frustrated every time. did uninstall the reinstall many times, tried repair, downloaded the latest version of the pc suite and cable driver, downloaded nokia software updater but halfway through it says it's unable to find the device. i don't know how to change usb modes because it's asking me to select default mode but where do i get to do that? i was told by someone from nokia that i should be getting a notification that would prompt me to choose a connection mode but didn't see anything. as soon as i click settings>>manage connectons, what appears is a troubleshooter telling me how to fix infrared connectivity issues. i'm not using infrared but cable connection. and the other window that pops up shows there is no available connection. i have neve been able to get past that error. i checked device manager, everything is working just fine there. i have just fixed the question mark. if the pc is recognizing the cable connected to it, why can't it detect the phone? and it's not even about the password because i always make sure to unlock the phone when connecting to the pc. WINLOGON is already EXPLORER.EXE. i don't know what else could be wrong. this was doing just fine before. we have reinstalled OS many times before due to a different pc problem and i can't really pinpoint the exact cause of this error. will anyone care to help please? also, i tried the link provided but it gets me nowher. =-(

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OVI Suite can't find a bluetooth device in my Note...

hai,
i bought a new laptop a couple of weeks ago .. (HP Pavilion dv6-3177ee)
it comes with bluetooth version 3.
i installed ovi suite and pc suite .. but when i try to connect my phone via bluetooth , it gives me the next massege :
"Bluetooth is turned off or unavailable on your computer . Turn on Bluetooth or or refer to help ..."
I checked the bluetooth .. and it's ON .. I tryed to send a file via blutooth to my phone and it's sent.
the blutooth device name is :
Ralink/Motorola BC4 Bluetooth 3.0 + HS Adapter
and I have the latest driver for it...
can anyone help please...
here are my data :
PC Connectivity Solution:
Version 10.43.0.0
Nokia Connectivity Cable Driver:
Version 7.1.36.0
Operating system:
Microsoft Windows 7 64-bit Edition
Language: English
Language for non-Unicode programs: العربية
Detected Internet browsers:
- Microsoft Internet Explorer 8.0
- Mozilla Firefox
Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)
==========================
I've contacted with HP customer service .. they said as long as I can send and recieve files via my bluetooth .. then it's a (Nokia PC Suite)'s problem!!!
any suggestions?

this is the answer to your issue....
the problem is not the Nokia PC Suite.... it is HP that is to blame for adding such slopy hardware that is built not to be usable by other external software.. i have a HP Probook 4530s and it uses the same but newer version, bluetooth hardware Realtek Motorola BC8 Bluetooth 3.0+HS Adapter that has to use motorola software...this motorola software is able to connect to my phone via bluetooth and acts like a built-in nokia pc suite / Windows bluetooth driver... not allowing the actual nokia pc suite access to the bluetooth hardware... in short nokia pc suite is Incompatibile with Ralink / Realtek Motorola BC4 / BC8 Bluetooth 3.0+HS Adapter... so if you have this problem ask HP to come up with new software that works on the motorola hardware that is compatible with nokia PC suite... this is the problem with products that have parts built by other companies.. (Incompatibility)
thats why i like Apple and nokia they dont out source other brands to make parts... but recently nokia ran to microsoft for the lumia windows cause there symbian software was loseing against ios and android..

PC Suite does not detect my bluetooth stack of blu...

Hi can somebody help me?
I have done all advises and procedures regarding uninstalling and installing in the right order but no result.
= = = = = =
My info is:
Bluetoothstack : Bluesoleil 2.3.0.0 release 060728 stackversion: 05.04.11.20060622
PC Connectivity Solution:
Version 9.23.3.0
Nokia Connectivity Cable Driver:
Version 7.1.17.0
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: Nederlands
Language for non-Unicode programs: Nederlands
Detected Internet browsers:
- Microsoft Internet Explorer 8.0 (Default browser)
- Mozilla Firefox 3.5
Detected Bluetooth stacks:
= = = = =
My problem is that no bluetooth stacks are detected by PC Suite.
With bluesoleil I can make connection with my Phone 2720 Fold. And all works fine
But PC Suite does not see the bluetooth connection
How should solve this?
Many thanks in advance.
Regards,
Adam
Message Edited by AdamX01 on 06-Nov-2009 02:20 PM

I never got any Bluesoleil stack to ever work with any version of PC Suite. However, as of Windows XP SP2, the Microsoft Bluetooth protocol stack appears to detect "several" Bluesoleil Bluetooth compatible dongles and will use them. However, these will have limited functionality as Microsoft limits their Bluetooth support.

Ovi Suite can't detect my device

I have to connect my C6 to Ovi Suite but why is it that Ovi can't detect it? I connected my phone by the use of both USB and Bluetooth, and both won't work. Help please :-( Thanks!

Hi qwertyuiop1,
I had this issue as well, but I performed a repair of Nokia Connectivity cable driver and then it started working fine.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

Nokia ovi suite 3.0.0.290 bluetooth

i have a big problem " i have a windows 7 64 bit when i install my ovi suite i found (use bluetooth instead) disable what can i do to connect my phone via bluetooth
Attachments:
Doc2.doc ‏131 KB

As given in the Help section..
Before connecting your device via Bluetooth, note the following:
You need to have Bluetooth hardware and software installed on your computer. For a list of the Bluetooth software versions that are supported by Nokia Ovi Suite, see System requirements. To check which Bluetooth stack versions are installed on your computer, click Help > About Nokia Ovi Suite > System information.
Enable Bluetooth wireless technology on your computer.
Edit the Bluetooth settings of your mobile device. To do this, go to Settings > Connectivity or Connection depending on the term used on your device. Turn Bluetooth on and make your device visible to other Bluetooth devices. Then other Bluetooth devices, such as your computer, are allowed to find your mobile device, and can start connecting to it. Refer to the user guide of your device for more detailed instructions.
Troubleshooting Bluetooth connections
Bluetooth is not available for you to select In the list of connection types, the Bluetooth option can in some cases be disabled. Should this happen, the reason might be one of the following:
You do not have appropriate Bluetooth hardware or software installed on your computer. To check which Bluetooth stack versions are installed on your computer, click Help > About Nokia Ovi Suite > System information. For a list of the Bluetooth software versions that are supported by Nokia Ovi Suite, see System requirements.
The Bluetooth software on your computer has been disabled.
Check these and make the necessary corrections before you try to connect your device via Bluetooth again.
Your mobile device is not found
If your device is not shown on the list of Bluetooth devices found, the reason might be one of the following:
You have not turned Bluetooth on in the Bluetooth settings of your device.
You have not made your device visible to other Bluetooth devices.
To edit the Bluetooth settings of your device, go to Settings > Connectivity or Connection depending on the term used on your device. Turn Bluetooth on and make your device visible to other Bluetooth devices. Then click Search again.

Nokia PC Suite won't recognise Widcomm Bluetooth s...

Hi All.
This is my first attempt at installing and using Nokia PC Suite to synch a new 6103 mobile with MS Outlook via an existing, and well proven, Bluetooth connection. And guess what... straight out the box it doesn't work!
I'm using an MSI PC2PC USB Bluetooth dongle with Widcomm ver 1.3.2.7 drivers (btwdndis.sys). PC Suite connection manager shows only USB or direct cable connections available and Help About displays, "NO SUPPORTED BLUETOOTH STACK FOUND". However, I'm able to PAIR the 6103 with the dongle via the MSI Explorer suite via COM4 from my PC (COM1 from the 6103). Have also used the Bluetooth set-up successfully with an Ericsson T68 and Ericsson's XTND Sync suite for years without much problem.
Nokia: please explain why you're products are unable to support this set-up, while Ericsson's can, and what is need to rectify. The plan is\was to dump the Ericsson set-up once the Nokia's working.
Also, why am I only able to select COM1, COM2 OR COM3 within Nokia PC suite? If I could select COM4, the Bluetooth successfully paired connection, I could possibly use that as a solution? I assume Nokia PC Suite doesn't need to recognise the Bluetooth stack in order to see COM ports?
All version details below;
Regards
Neil.
Operating system:
Microsoft Windows XP
Build 2600
Service Pack 1
Language: English (United States)
Language for non-Unicode programs: English (United Kingdom)
Locale: English (United Kingdom)
Input language: English (United Kingdom)
Nokia PC Suite:
Version 6.81.13.0
Language: English
Connectivity Cable Drivers:
Version 6.81.1.2
Microsoft Outlook:
Version 9.0
Build 2416
No supported Bluetooth stack found

there are a number of threads on bluetooth here... i am suprised you didnt find the answer already.
to be honest, its not that hard - the specs are on nokias website for this already...
in fact, just read this post: http://discussions.europe.nokia.com/discussions/board/message?board.id=connectivity&message.id=114
it answers your question...

Help! Nokia PC Suite will not detect my 6300

Hi everyone,
Phone: Nokia 6300
Operating system: Windows XP Professional with Service Pack 2
So here's the thing, I install Nokia PC Suite 6.84 for the 6300 with no trouble, but the problem arises when I use Get Connected wizard. Within the wizard, I click next, select the cable connection method then click next again. Then I get the screen that tells me to connect the cable (the Next button now being visible but unavailable. So I connect the usb cable that was supplied with the phone to a free usb port on the pc, then connect my phone (which is NOT locked) to the cable.
The phone registers this with the message "USB data cable connected. Select mode." The three modes available are Nokia mode, Printing & media, Data Storage. I select Nokia mode, and the usb symbol appears at the top of the phone display.
However, the wizard refuses to move on, failing to acknowledge that the phone is now connected to the pc via the usb cable. It doesn't matter how long I wait, nothing happens.
I cancel out of the wizard, and "No phones connected" is still displayed in the PC Suite.
I have tried the following to no avail:
* Patching PC Suite
* Uninstalled PC Suite and trying again
* Using the slightly earlier version 6.83 of PC Suite
* Tried different usb ports
* Reboot the computer
* Turn off the phone and start again
It's driving me round the bend, so any help would be greatly appreciated!

Ooops, sorry!
Do full uninstall of all PC Suite components from Add/Remove Programs - PC Suite, Software Updater, PC Connectivity Solution, Nokia Connectivity Cable Driver, all Windows Driver Package - Nokia ... (might get errors here, but go on). Restart and reinstall PC Suite...
Oh, also it will be good if you have another computer with PC Suite on it to connect the phone to - just to make sure it's not the phone...Message Edited by kamenlitchev on 21-Nov-200710:28 AM
Ericsson T10i -> Nokia 7110 -> Siemens C45, C55, M55, M65 -> Nokia 6131, N73, N82 -> HTC Wildfire, Desire HD -> Nokia Lumia 800 -> HTC Desire X -> Lumia 820 -> Sony Xperia SP -> Lumia 925 + Sennheiser CX 500
If I've helped, use the Kudos button to thank

Nokia PC Suite can't be uninstalled.

I've installed Nokia PC Suite ver 6.6
then i want to upgrade it into the latest version, 6.85
but it said that i must uninstall the previous NPCS first then u able to install the latest one.
i've try a couple time to uninstall my previous one but it stop in the middle way of its uninstallment.
Can anyone help me with this problem. I'm using Win XP pro SP2.
thanx in advance.

Hi phikho
Try using PC Suite Cleaner from here:
http://r2.nokia.com/nokia/0,8764,85459,00.html
I haven't clicked on link to see whether you get "Oops Sorry"
Happy to have helped forum in a small way with a Support Ratio = 37.0

Nokia PC Suite: Can't synch with Outlook

Windows XP SP2 (this is work PC, so no SP3, sorry)
Nokia PC Suite 7.1.18.0
Phone Nokia 6102i
Microsoft Outlook 2003
Hello all,
I have used the Nokia PC Suite to successfully synch my phone with Outlook Calendar and contacts successfully for several months. Now, out of the blue, I get an incomplete synchronization with a warning message. The warning message is rather indescript, "Microsoft Outlook."
I have tried reinstalling the app, same problem. I have not reinstalled Outlook, because that involves IT intervention. I will do this if I must. However, considering many setting files are not wiped, I don't feel a high likelihood of success.
I thought perhaps an Outlook file became corrupted. But I have no idea where to start.
Any suggestions or ideas?
TYVM
Jeremy
I don't know where to find my log file to attach it.

I met similar problems. I have used pc suite to synchronize my outlook2003 calendar and task with my Nokia E71 for several months. suddenly I could not do that with message that "your personal address book could not be opened, which is either not accessable or not available". I tried many ways with my outlook. no luck. Microsoft and Nokia support center could not answer my question.
Ken

PC Suite can't find a bluetooth device in my lapto...

hai,
i bought a new laptop a couple of days ago .. (HP Pavilion dv6-3177ee)
it comes with bluetooth version 3.
i installed ovi suite and pc suite .. but when i try to connect my phone via bluetooth , it gives me the next massege :
"Bluetooth is turned off or unavailable on your computer . Turn on Bluetooth or or refer to help ..."
I checked the bluetooth .. and its ON .. I tryed to send a file via blutooth to my phone and is's sent.
the blutooth device name is :
Ralink/Motorola BC4 Bluetooth 3.0 + HS Adapter
and I have the latest driver for it...
can anyone help please...

I would try to go with the Windows stack as it seems to work according to the device manager.
So get rid of the Motorola stack now.
Then try to get the thing to work in Windows only.
Forget the Ovi Suite or PC-Suite too. When you have everything up and running in Windows, then try to figure out the Ovi Suite problem.
If you don't get the phone paired with the Windows stack (or with the Motorola stack even worse), then you are out of options.
Get a small 2.1+EDR Bluetooth dongle from a known manufacturer and go with that one. A-Link is one that is supported by "everybody" for example.
EDIT AGAIN: To me it looks like your Motorola stack is not supported by Nokia. As we all know the Nokia customer support sucks a**, so you won't get a sollution from them EVER.
There will probably be a Windows update fixing the problem from Microsoft, but that will take time too. You might want to tell your problem to Microsoft. I'm sure they are interested because of your most modern system.

Nokia Ovi Suite can't connect to Internet

Hi
I was using an old version of Ovi that come with my N95 in a CD.
I'm trying to update my N95 with a new firmware and that request to update Ovi.
After the update I can't login to Ovi in order to update.
There's any problem that Ovi software can't connect or something else.
Obviously, I'm connected to the Internet.
BTW... where's the spanish forum or help assistance?
Thanks in advance!

I have the same problem on pc in the office. I uninstalled and installed the old ovi suite 2, but it dosn`t work. When You connect Your phone it will do, but connect to Your Ovi account through the telefone. I havn`t got any answer until today.
I use Nokia 5230, want to connect to my Ovi account also, when the phone isnt connected to the pc. I hope, we will got a resolution.
By installing the old Ovi suite there are only problems with winxp, it dosn`t work really. Thank everyone for help or answer. philipp

My nokia PC suite is always disconnecting when I u...

Hi. My nokia PC suite is always disconnecting when I use Bluetooth.
I recently update the bluetooth software and mow it say's that there's is note a bluettoth software installed. but it is and is working with the phone that I want to use with nokia PC suite.
What can I do to solve this problem?
Regards,
Marco

Hi Marco,
Sorry for the late reply. Don't have access to Internet afterhours for a fortnight. Anyway, back to topic.
A couple of questions: I supposed that PC Suite can only detect your N70, the first time the connection was set up. (Or is it that only the first time after your laptop/PC reboots?)
Can you also try this? On the second attempt to connect:
1. Right click on PC Suite tray icon, select "Synchronise".
2. Click "Select Phone".
3. Click "Connection...". Ensure that bluetooth connection(s) is/are selected. (For my LifeBook, the "Bluetooth (Toshiba)" will go unchecked whenever I turned off the Wireless switch to off.) Click "Close".
4. Click "Refresh". This may take a while, typically under a minute and sometimes a couple of retries.
These are my ritual steps to get bluetooth connection to my N80. ^_^;
Let us know. Cheers.

OVI Suite can't connect to internet because of pro...

I can't Sign Into Ovi in Ovi Suite, probably because I can't define the proxy settings anywhere.

Can't connect to OVI from PC Ovi Suite.
I use a proxy to connect to internet (but no need to fill proxy username/password -
example skype connection is ok)
The message error is "Nokia OVI Suite can't connect to Nokia server account..
check your internet connection"
This is my informations from Help->About Nokia Ovi Suite->System Information..:
Nokia Ovi Suite 2.2.0.241
PC Connectivity Solution 10.24.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 4.0.11.0
Nokia mPlatform 2.6.195
Ovi Desktop Sync Engine 1.3.0.32
Sistema operativo:
Microsoft Windows XP Versione 32 bit, Service Pack 3
Lingua: Italiano
Browser Internet rilevati:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.3 (Browser predefinito)
Stack Bluetooth rilevati:
- Microsoft (Versione: 5.1.2600, Build: 5512)
Driver USB rilevati:
- Default Hub Driver for USB 5.1.2600.5512
- EHCI eUSB Miniport Driver 5.1.2600.5512

Nokia Ovi Suite for Ubuntu - Linux

Hi! I am using Ubuntu. I would be happy if you would make the Nokia Ovi Suite, for this operating system also.
I also have an go pal (medion) gps.
Can I use Ovi maps with it ?

PC synchronising software is offered free of charge by all mobile phone manufacturers, so it's unlikely that any will develop Linux software - the OS may be growing, but it is still only a minority system.
There are independent solutions avbailable, here are just a couple of examples:
http://www.sugarsync.com/partners/sync_applications/sync_manager.html
http://www.linuxelectrons.com/news/mobile/11174/glide-sync-now-available-linux
To Huczek, I would say that if you created an account here to moan, then don't you think you wasted your effort? If you gave proper info about the problems you've had, the members here might be able to suggest what is going wrong for you.

'Nokia PC Suite' & 'Nokia Ovi Suite' for my Nokia ...

'Nokia Pc Suite' & 'Nokia Ovi Suite' are same softwer?
Bcz my nokia C1-01 have nokia ovi suite, when my computer install Nokia pc suite & connect, then my mobile display show 'nokia ovi suite' & 'mass storage' when click 'nokia ovi suite' can't find my mobile in my computer!
why??
Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

The USB mode in your Nokia might be called Modem, PC Suite or Nokia Suite, or even Nokia Ovi Suite. In your phone, all these four USB modes are the same.
The PC Suite and the Nokia Suite are two different software titles which can be used in parallel. Furthermore, the Nokia Suite is the successor of (replaced) the Nokia Ovi Suite.
Before you download and install all these software, I recommend to install the latest Nokia Connectivity Cable Driver first.
If that did not help, please, plug-in your Nokia, select that Suite mode, and go to to Windows » Start » Contol Panel (» Hardware » Devices) » Device-Manager » USB » right-click on your Nokia » Update Driver Software. Did that help?
Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

Nokia PC suite can't detect system bluetooth

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