None of the users can logon through SAPGUI

Hi Guru,
I got a question about this situation: none of the users can logon through SAPGUI while system looks fine from sapmmc.
What's the possible reasons of this performance issue?
Please let me know if you have any advices.
Thanks and Regards,
Jason

Jason Wu wrote:
Hi Blanca,
>
> Thank you for your answer.
> Actually it's a test question about ABAP performance. So the SAPGUI should be fine and logon is just hang from user's side.
>
> One answer to this question is like: all dialog workprocess were occupied.
> So the question is about other possible reasons which could cause such issue.
>
>
> Regards,
> Jason
Jason
There can be couple of reason for all the dialog work process to be occupied. Some of the reason are
1. System has not been configured to handle enough dialog users
2. Load balancing has not been configured correctly and all users are directed to one app server.
3. SAPLOGON pad configuration of all user is pointing users only to one app server
4. RFC user/s are occupying all the work process as no limit has been set in RZ12. This typically happens with transactional 
    RFC calls.(This is most likely the cause SAP has some good parametrs to limit RFC users from occupying dialog processes)
To your first question about user not been able to login there can be couple of reason
1. Network issue (If its impacting many users/ Users in one region)
2. Archive is full
3. Things I listed above
Cheers !
Manish Jain

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