Not able to clear open item. Error payment block

Hi,
When I am trying to clear an open item for a customer, I am getting this error message "1 item(s) was/were not activated due to online payment block ".
I checked v_t008 and could see that 'Manual Payments block is enabled for Block Ind 'A'.
but how I check if this customer has block ind A. How do I check and correct this issue.
pl advice.
thanks..

What do you mean by "'Manual Payments block is enabled for Block Ind 'A'" ? As I understand, the indicator must be unflagged to permit manual clearing. Documentation says:
Indicator: Blocked for manual payments                                     
     Indicator that documents which are flagged with the relevant blocking  
     key cannot also be cleared during manual entry of incoming payments or 
     outgoing payments.

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