Not able to launch Self Service Application thru JDeveloper

We have been able to install and configure the JDeveloper and Self Service application, but not able to launch the application because of the error message below. We have followed the steps mentioned in the attached Quick Installation guide. We tried the solution available on the metalink for the error message" Unable to Load Template mappings...etc... ", but still not able to proceed.
Error message in brief:
WARNING: Unable to connect to URL: http://siebeloraclelab/custappsvcs_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1 due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
*09/10/21 09:56:07 java.rmi.RemoteException: ; nested exception is:*
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
*09/10/21 09:56:07 at*
INFO: base exception:oracle.apps.ss.base.model.util.SelfServiceRuntimeException: Unable to load template mappings. Web service for template mappings has failed. Contact your system administrator.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
[Starting OC4J using the following ports: HTTP=8988, RMI=23891, JMS=9227.]
/home/oracle/jdevhome/system/oracle.j2ee.10.1.3.41.57/embedded-oc4j/config>
/usr/local/jdk1.5.0_05/bin/java -server -classpath /software/stage/JDeveloper_5_0_5/j2ee/home/oc4j.jar:/software/stage/JDeveloper_5_0_5/jdev/lib/jdev-oc4j-embedded.jar -DSIEBEL_WEBSERVER_URL=http://siebeloraclelab/custappsvcs/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute -Xverify:none -XX:MaxPermSize=256m -DcheckForUpdates=adminClientOnly -Xrs -Doracle.application.environment=development -Doracle.j2ee.dont.use.memory.archive=true -Doracle.j2ee.http.socket.timeout=500 -Doc4j.jms.usePersistenceLockFiles=false oracle.oc4j.loader.boot.BootStrap -config /home/oracle/jdevhome/system/oracle.j2ee.10.1.3.41.57/embedded-oc4j/config/server.xml
[waiting for the server to complete its initialization...]
Oct 21, 2009 9:55:30 AM com.evermind.server.jms.JMSMessages log
INFO: JMSServer[]: OC4J JMS server recovering transactions (commit 0) (rollback 0) (prepared 0).
Oct 21, 2009 9:55:31 AM com.evermind.server.jms.JMSMessages log
INFO: JMSServer[]: OC4J JMS server recovering local transactions Queue[jms/Oc4jJmsExceptionQueue].
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_340lmWKiVBfJ13eCPe1ZnYEVBbHAQFgg)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_mWuHsh7xUpwQan6gwUvnOfj1kZXRclnF)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_o50bUFHCTQyJWR14Iwtu3lW4PpCErshd)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_o50bUFHCTQyJWR14Iwtu3lW4PpCErshd)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_WWuBI5VZMcLlQhE3h_3k7r-oDwKLD92G)
09/10/21 09:55:36 INFO: SecuritySensitive.lookupException password is not available for indirect password via application context (user: DataBase_User_S3flyHmsbRISiQsYMq2qF-NwIwoWVOfe)
WARNING: Code-source /software/stage/JDeveloper_5_0_5/jlib/adf-faces-impl.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-faces-impl.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
WARNING: Code-source /software/stage/JDeveloper_5_0_5/jlib/adf-faces-api.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-faces-api.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
WARNING: Code-source /software/stage/JDeveloper_5_0_5/adfc/lib/adf-controller.jar (from <classpath> in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html) has the same filename but is not identical to /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib/adf-controller.jar (from WEB-INF/lib/ directory in /software/stage/JDeveloper_5_0_5/install/ViewController/public_html/WEB-INF/lib). If it contains different versions of the same classes, it will be masked as the latter is already visible in the search path of loader current-workspace-app.web.SelfService-ViewController-webapp:0.0.0.
09/10/21 09:55:47 log4j:WARN No appenders could be found for logger (com.sun.faces.config.ConfigureListener).
09/10/21 09:55:47 log4j:WARN Please initialize the log4j system properly.
Ready message received from Oc4jNotifier.
Embedded OC4J startup time: 44504 ms.
**Target URL -- http://172.21.14.220:8988/faces/ss/telco/catalog/TelcoSiteSelection.jspx**
09/10/21 09:56:00 Oracle Containers for J2EE 10g (10.1.3.3.0) initialized
Oct 21, 2009 9:56:05 AM oracle.adf.share.config.ADFConfigFactory findOrCreateADFConfig
INFO: oracle.adf.share.config.ADFConfigFactory No META-INF/adf-config.xml found
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache Region Xml filename : oracle/apps/ss/base/model/resources/SelfServiceCacheRegion.xml
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT_LOV is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region ARTICLE_LOV is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region BINARY_OBJECT is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region ATTACHMENT is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region DOCUMENT is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region FAQ is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region NEWS is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TOPALERT is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CONFIG is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region LOV is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region LOCALE is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region LOCALENAMES is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader <init>
INFO: invoking cache id loader
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TEMPLATE_RULE_ID is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TEMPLATE_RULE is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TEMPLATE_MAPPING is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SERVICE_REQUEST_TYPE_MAPPING is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TIMEZONE is created
Oct 21, 2009 9:56:05 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CURRENCY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SITE_CODE is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SITE_LANG is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SITE_ATTRIBUTE is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATALOG is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATALOG_CATEGORY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATEGORY_NLS is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATEGORY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SUB_CATEGORY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CATEGORY_PRODUCT is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT_NLS is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT_PRICE is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region PRODUCT_CLASS is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SORTED_PRODUCTS is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region SURVEY is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager fetchAttributes
INFO: Couldnt set user defined attribute
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region BRANCH is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region CONFIGURATOR_MODEL is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.CacheManager initManually
INFO: Cache region TIMEZONE_MAPPER is created
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager isTemplateCacheLoaded
INFO: isTemplateCacheLoaded: false
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager loadAllRules
INFO: entering loadAllRules method
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.security.SiebelWSHandler init
INFO: init, begin
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.security.SiebelWSHandler init
INFO: init, end
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getBaseLocale
INFO: Exiting:en_US
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleFromString
INFO: Exiting :en_US
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleAsMap
INFO: Exiting with Locales loaded
Oct 21, 2009 9:56:06 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getSiebelLanguage
INFO: Exiting :ENU
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
INFO: PERF: Web Service Call
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler findSiebelUserName
INFO: findSiebelUserName, real username=null
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler isStatefulAnonymousSession
INFO: isStatefulAnonymousSession, stateful WS call for anonymous users?false
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler findSiebelSessionTokenFromCache
INFO: findSiebelSessionTokenFromCache, previous siebel session token:null
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
INFO: DEBUG: Request, UserId null SessionToken null TimeStamp 1256099167253
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
INFO: PERF: document/http://siebel.com/SelfService/Common/Setup:SelfServiceTemplateRuleQueryPage
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.security.SiebelWSHandler handleRequest
INFO: <env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ns0="http://siebel.com/SelfService/Common/Setup" xmlns:ns1="http://www.siebel.com/SelfService/Common/TemplateRule/Data" xmlns:ns2="http://www.siebel.com/SelfService/Common/TemplateRule/Id" xmlns:ns3="http://www.siebel.com/SelfService/Common/TemplateRule/Query">
<env:Header>
<sbh:SessionType xmlns:sbh="http://siebel.com/webservices">None</sbh:SessionType>
</env:Header>
<env:Body>
<ns0:SelfServiceTemplateRuleQueryPage_Input>
<ns0:NamedSearchSpec/>
<ns3:ListOfSSTemplateRule pagesize="100" recordcountneeded="true">
<ns3:SSTemplateRule>
<ns3:ModId/>
<ns3:ConditionTypeCode/>
<ns3:ConditionValue/>
<ns3:CatalogueCategoryId/>
<ns3:EffectiveEndDate/>
<ns3:EffectiveStartDate/>
<ns3:PageTypeCode/>
<ns3:RowId/>
<ns3:TemplateName/>
<ns3:WebSiteId/>
</ns3:SSTemplateRule>
</ns3:ListOfSSTemplateRule>
<ns0:ExecutionMode>ForwardOnly</ns0:ExecutionMode>
<ns0:LOVLanguageMode>LIC</ns0:LOVLanguageMode>
<ns0:ViewMode>All</ns0:ViewMode>
<ns0:PickListName/>
</ns0:SelfServiceTemplateRuleQueryPage_Input>
</env:Body>
</env:Envelope>
Oct 21, 2009 9:56:07 AM oracle.webservices.client
WARNING: Unable to connect to URL: http://siebeloraclelab/custappsvcs_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1 due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
*09/10/21 09:56:07 java.rmi.RemoteException: ; nested exception is:*
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
*09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.runtime.SelfServiceTemplateRule_Stub.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRule_Stub.java:146)*09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.SelfServiceTemplateRuleClient.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRuleClient.java:40)
09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader.load(TemplateRuleIdCacheLoader.java:119)
09/10/21 09:56:07 at oracle.ias.cache.CacheLoader.callLoad(Unknown Source)
09/10/21 09:56:07 at oracle.ias.cache.CacheHandle.findObject(Unknown Source)
09/10/21 09:56:07 at oracle.ias.cache.CacheHandle.locateObject(Unknown Source)
09/10/21 09:56:07 at oracle.ias.cache.CacheAccess.get(Unknown Source)
09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.get(CacheManager.java:439)
09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.get(CacheManager.java:426)
09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.cache.TemplateRuleCacheManager.loadAllRules(TemplateRuleCacheManager.java:43)
09/10/21 09:56:07 at oracle.apps.ss.base.model.util.cache.CacheManager.initialize(CacheManager.java:190)
09/10/21 09:56:07 at oracle.apps.ss.base.view.util.SelfServiceFilter.init(SelfServiceFilter.java:76)
09/10/21 09:56:07 at com.evermind.server.http.HttpApplication.getFilterConfig(HttpApplication.java:7585)
09/10/21 09:56:07 at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:568)
09/10/21 09:56:07 at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
09/10/21 09:56:07 at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:239)
09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler.access$700(ServerSocketAcceptHandler.java:34)
09/10/21 09:56:07 at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:880)
09/10/21 09:56:07 at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
09/10/21 09:56:07 at java.lang.Thread.run(Thread.java:595)
09/10/21 09:56:07 Caused by: HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
09/10/21 09:56:07 at oracle.j2ee.ws.client.http.HttpClientTransport.invokeImpl(HttpClientTransport.java:172)
09/10/21 09:56:07 at oracle.j2ee.ws.client.http.HttpClientTransport.invoke(HttpClientTransport.java:148)
09/10/21 09:56:07 at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:175)
09/10/21 09:56:07 at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:112)
09/10/21 09:56:07 at oracle.apps.ss.base.model.setup.template.proxies.runtime.SelfServiceTemplateRule_Stub.selfServiceTemplateRuleQueryPage(SelfServiceTemplateRule_Stub.java:130)
09/10/21 09:56:07 ... 25 more
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.setup.template.cache.TemplateRuleIdCacheLoader load
SEVERE: RemoteException occured
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getBaseLocale
INFO: Exiting:en_US
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.LocaleCacheManager getLocaleFromString
INFO: Exiting :en_US
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
SEVERE: CacheException: during get
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
INFO: base exception:oracle.apps.ss.base.model.util.SelfServiceRuntimeException: Unable to load template mappings. Web service for template mappings has failed. Contact your system administrator.
Oct 21, 2009 9:56:07 AM oracle.apps.ss.base.model.util.cache.CacheManager get
SEVERE: self service runtime exception

Hi,,
Seems like configuration problem at Siebel end.Check following points:-
1) Are you able to invokde SelfServiceTemplate rule web service from [SOAP UI|http://www.soapui.org/].
2) Recheck configuration details of custom object manager in siebel as mentioned in Self Service application developer guide.
3) Recheck Siebel web service url which you have given...
Regards,
Vikram

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