Not able to un-apply a cleared receipt

Hi,
when i try to do un-apply of a receipt which is in cleared status, its throwing an error:
ORA-01403: no data found
ORA-06512: at "APPS.ARP_PROCESS_APPLICATION", line 522
FRM-40735: ON-UPDATE trigger raised unhandled exception ORA-01403.
The same process i can able to do in my test instances. Is there any data base issue or could be functional setup missing in Production? can someone share your inputs why im getting this ?
Thanks in Advance,

Hello.
Can you please check if the customer address has been inactivated?
Octavio

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Not able to un-apply a cleared receipt

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