Not allowing changes to payment terms after the AR document is released to accounting

Hi,
Anyone know the best way to not allow a user to change the payment terms after the AR document has been created in AR? This is affecting aging because users are changing the payment terms without permission. What is the best way to control that?
Thank you.
AK

Hi A K
Frequent change in payment terms is something business should introspect. Payment term is decided and agreed upon with customer/vendor during the initial stages.
However from IT perspective, it can be controlled keeping some system controls.
1. Limit the Customer master change transaction to very limited users or to a manager. There should be internal approvals by management for business to make a change. Bring this into force.
2. Regularly run the customer master change reports and provide the trend to management to restrict or limit the changes.
3. Use Change Message control for master data by providing necessary warnings or error messages when master data is changed.
4. In  the sales order level, there is every possibility to change the payment term. Based on the user authorization get the payment term field greyed out and provide change access to accounting or to a specific user upon approvals. This is a bit complex process but I feel this brings up controls and stops the process from exploitation.
5. Also activate 'Sensitive fields' KNB1-ZTERM for payment term field in customer master. This brings up another layer of confirmation of change by other users.
6. Another back route, not recommended in all cases, is to subsititute the required payment term during accounting document posting.
Hope it helps.
Thanks,
Sekhar

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