Not my store

Every time I log into itunes (UK) store, I seem to get bounced onto the Chinese store with my ID clearley visable. If I then click on an item everything freezes? Any ideas, only started happening when I was asked to reset my password today.

Hi Atomic AI, got in touch with apple as suggested, it seems I was suckerd by a Chinese phishing scam. After several emails between us they managed to reset my account back to the UK. So I have now changed my password to something much more secure and will not fall for the trap again. Thanks for the advise.

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I have an iphone 4 with the latest updates, but icloud does not show store option. My pics and music are not on the cloud, how do I upload them from my phone to the cloud? I just paid $20 thinking i needed more storage, but that did nothing. help

I have an Iphone 4 with OS 5.1.1 and it does not show store or music under my icloud tab in the phone. Also, my music and photos don't show on my icloud?
My contacts show and find my iphone....on the icloud. I just paid $20 thinking more storage would help, but it didn't. How can i cancel that and get a refund?
Where are is my music on the cloud? How do I upload my music to it? If I lose my phone, it looks like there is no where to go to retrieve my music.
And itunes won't let me sync my music to my computer. It is all music that I've purchased on itunes.
Thanks!

You need to subscribe to iTunes Match to store your music on iCloud:
http://www.apple.com/itunes/itunes-match/
To transfer iTunes Store purchases made on your phone to your computer, connect your phone then choose "Transfer purchases..." from the File menu in iTunes.
Photostream transfers photos taken on your iOS devices to other devices and your computer. For troubleshooting Photostream see: http://support.apple.com/kb/TS3989

When i click on itunes on my ipad2 i get the error ..'cannot connect to itunes store'...i'm able to access podcasts and itunesU but not itunes store. This is very strange as i can access app's store

when i click on itunes on my ipad2 i get the error ..'cannot connect to itunes'...I'm able to access podcasts and itunes U but not itunes store..my apps store and safari are also working perfectly but don't know whats the issue with i tunes store...i use an airtel broadband connection through a wifi router..pls help

I was having this problem. The settings on my wireless router was set to hide my IP address so it wouldn't connect. When I changed that, I connected no problem. While this is annoying since I don't want my IP address to be out there, I just switch my router when I need to connect to the App/iTunes Store. Hope this helps. It worked for me.

I have really slow internet, i bought OS X mountain lion & tried for days to download it. my internet cuts every time & the download restarts from the beginning is thr a way to download the software as a "zip" file or from a link not app store?

I have really slow internet, i bought OS X mountain lion & tried for days to download it. my internet cuts every time & the download restarts from the beginning is thr a way to download the software as a "zip" file or from a link not app store?

MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?view=discussi ons
http://www.apple.com/support/macbookpro
Take it somewhere that has better broadband. The best you can do sometimes is invest in new modem that works with your system instead of the rental etc in most cases.
Do a Safe Boot.
Make sure your firewall is set properly. Don't use 3rd party. AV software can get in the way.
Make sure you are getting the service and a clean strong modem signal - slow is one thing but if it drops off and can't maintain a connection you have hardware issues, not software - and upgrade to a new OS doesn't tend to improve, it may even not work with older networking equipment once you do get it.
I agree and think electronic only goes too far. And when you do get it: burn the package and manually set it aside first before running the intaller! make a flash memory installer, put it on DVDs too.

TS1424 i can access my library but not the store. it says i'm signed in but page is blank. i've got an unkown error code -1202. please help.

I can access my libray but not the store. It says I'm signed in but the page is blank. I get an unknown error code -1202. I tried redownloading iTunes but that didn't work. My firewalls show that iTunes is allowed. Please help.

I can access my libray but not the store. It says I'm signed in but the page is blank. I get an unknown error code -1202. I tried redownloading iTunes but that didn't work. My firewalls show that iTunes is allowed. Please help.

Lost album covers from amazon and not itunes store?

lost some of my album covers since transfer of library to new computer. how do i get it back as some music was purchased through amazon and not itunes store?

If it's a relatively small number of songs, select the song or songs (with missing album artwork) in the iTunes music library listing. Right-click on the selected song(s) and select Get Album Artwork.
If you want iTunes to go through your entire music library, select Music under LIBRARY in the iTunes sidebar. From the menu bar, under the Advanced menu, select Get Album Artwork. Don't do it this way, if you have some albums where you added artwork that you selected yourself, because they may get replaced.
It does not matter if a song was purchased in the iTunes Store, ripped from CD, or purchased at Amazon (or elsewhere). If the song can be identified as a song in the iTunes Store database, it will get the artwork for it.
Some artwork may not be available. In that case you can add your selection. A good way to do it, if the songs came from Amazon, is to find the song or album at Amazon. On the web page for the song or album, click-hold-drag the image (of the album artwork) from the browser window to the iTunes window, and drop it where the album artwork normally appears. NOTE: You can do this for multiple songs at one time.

Dears iTunes gives me the Payment method declined message and i bought Gift card 25$ and not work because i am in kuwait store and can not change store to USA. i try Master and visa and gift card what i can try else also i can not update free applicati

Dears
iTunes gives me the Payment method declined message and i bought Gift card 25$ and not work because i am in kuwait store and can not change store to USA. i try Master and visa and gift card what i can try else also i can not update free application. my iPhone now useless.
please help me ASAPi have to buy some application urgently.

Whether you are trying to use a Credit Card or Redeem a Gift Card... My understanding is that you have to be within the US to use the US Store and have a valid US Billing Address.

Account not in store

Account not in store, your account is not valid for use in the U.S. store. You must switch to the canadian store

Did you ever add a gift card to the account? If it was added in USD, that could be a reason for the error.
Did you sync the apps over from a computer that was shared with someone else, or another account?
Also try Settings > iTunes/App Store > Tap on Apple ID > View Apple ID, and then check payment info and make sure the details are Canadian. Also look at the option that says "Country/Region" and see if it will allow you to change it to Canada.

HT4059 what does the red light and 'not in store' mean

What does the red light in manage my books mean? And what does 'not in store mean'?

Hello Simon,
I believe you have two unrelated problems. The red light is only associated with the digital audio port and indicates the "mute" switch inside the jack that turns off the built-in speakers when phones are in use has jammed in the mute position. No way it should affect your ability to start the computer. That has to be something else.
Does your computer give the normal startup chime sounds when you turn it on?
If you are getting the normal startup chime and have a wired keyboard, boot while pressing the SHIFT key. Keep holding the SHIFT key until you get a desktop, then let go the key. At this point, do not try to do any work with the computer but rather see if it will restart normally (without holding any keys or key combos).

TS1967 Hi .i can not update my program . I upgrade my iPad to ios6 and after that I can't update my program .i recive a massage about this account is not in store and you should switch to us store but I don't know how can I switch to us store .

Hi .i can not update my program . I upgrade my iPad to ios6 and after that I can't update my program .i recive a massage about this account is not in store and you should switch to us store but I don't know how can I switch to us store .

Change here:
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
You must have a verified billing address & be located in the country whose store you are trying to use.

I was wondering how to log out of itunes library, NOT the store

I was wondering how to log out of an itunes library, NOT the store. There has to be some way to switch the account (not homesharing)

In terms of your iTunes library, the only account involve IS the store and homesharing. There is no other account to log out of/ into ... what are you trying to accomplish?

How do i decide what files iCloud does and does not upload/store?

Hello,
I am in the process of uploading my music to the iCloud.
This includes music from the iMatch facility that I am subscribed to as well as other music that I need to upload because it’s not available in the ITunes store.
I have a question?
How do I control what files/playlists etc are uploaded to the cloud??
As at present I only have 50GB of storage, how to I best manage this to see what I have and check I upload all that I want?
In the same way as doing a standard sync with your iPod/iphone to your PC, you can control what playlists and tracks that you add and which you don’t?
How in essence do I do this with ICLOUD and prioritize what it holds??
Appreciate your feedback folks
Simon.

Hi Kirk,
Thank you for your response.
I was under the impression that the limit was 50GB max or 25,000 files whichever came first?
I have a total of 80gb :-)
Anyway, if the limit is 50GB and say for somereason i only wanted to upload 3/4 of my files to the cloud, how do i detrmine which ones are uploaded and stored via match or non match upload and which remain outisde the cloud?
Can this be done?
Regards
Simon.

After download Itunes 11.0.1 can not open store but Apps update is good.

I downloaded new Itunes 11.0.1. Music, Films, apps are all on screen.
I can also update my Apps from the appstore.
But when I want to go tot the Apple Store for aan new app or new music it says: ITunes doesn't work, waiting for a sollution.
When I do the internettest the last one fails: no safe combination with ITunes store.
I had this problem not with Itunes 10.
Please help and thanks!

Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

How do I remove my credit card information from the Apple Online Store? Not iTunes store, the online site.

I'm trying to remove my CC information from the Apple Online Store, but it won't let me erase it. When I look for a way online, I only find information on how to erase it from the iTunes Store. Maybe the answer is right in front of me but I'm not seeing it, but some help would be much appreciated.

Hello Spennetrator94,
After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning payment information. Removing the payment information from your Apple ID will remove the data from the various stores.
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I cannot access itunes on my pc it works on my laptop but not on my desktop. It used to work and no longer does it just keeeps trying all the time but doesn't connect. I have tried apple suggestions but still not accessing store. Help?

I have been using this desktop for itunes for years. Never any problems. Recently I cannot access the store it keeps trying but does not load. I can access form my laptop but not from the desktop. I get automatic updates form microsoft so the system is up to date. It is very frustrating and means that I haven't and ups to date library on my desktop and I play my music on this whn I'm upstairs. Can anyone help me with this one?
Thanks
Kate

Hello LainyM,
Thanks for using Apple Support Communities.
Please follow the directions in the article below to download iTunes on your PC.
iTunes: Downloading iTunes for Windows using Internet Explorer
http://support.apple.com/kb/TS3212
Take care,
Alex H.

App store and itunes store are stuck in Japanese store. Says: Account not in Store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing.

My app store and itunes store are stuck in Japanese store. I already moved to the Philippines for about a year ago and my stores still won't change its location.
I already changed the region/country in my apple id. I tried to sign out and sign in back to my account. Tried it in app store, in itunes store, in settings app, in itunes in my laptop, in the apple website. It shows that my apple id is already set to Philippines, no matter where I sign in my account.
The problem is when I open my app store (or itunes store) in my iphone, it appears that it is in the Philippines store; however, when I sign in my account (and I tried to sign in everywhere), I cannot download any app from the Philippine store. When I try to download an app, it always says "Account not in this store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing." I have read everywhere and most of the answers say that it should automatically direct me to the correct store. It doesn't happen to me, apparently.
I have the same problem in both my iPhones. Both are iPhone 3GS and in version 5.1.1. I don't want to upgrade to iOS6 so please don't tell me to do so. Thanks!

try logging out of of store and then log in again
and check this out
http://support.apple.com/kb/HT1311

Not my store

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