Not receiving email generated by BC website, sent by AmazonSES

Any help with that?

Hi,
Can you please reach out to support via your Partner Portal > Help & Support and we will be able to look into this issue further and assist.
Cheers.

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    I have asked Roadrunner to check their server to see
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    am waiting for their reply.
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  • My iphone is not receiving emails even when I try to manually upday.  I sent myself an email at 8:43am and still haven'y received it on my iphone at 9:13am.  Any suggestions?

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  • Why am I not receiving emails that I know have been sent to me??

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  • Not receiving Email - log says Email sent successfully

    Hi,
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  • E6 (Belle) - Phone can sent but not receive emails

    Hello,
    I have set up a 2nd mailbox. The first mailbox functions fine. But with the second mailbox I can send, but not receive emails.
    Has anybody an idea how to solve that?
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    One more try.   The problem here is that I don't have hands-on experience with Belle.  Some backtracking...  I assume that
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    2) Even manually syncing email doesn't work.
    3) You are not seeing any error messages that would help us track down the problem.
    I did a web search, and found other Belle users complaining about Gmail support, but mostly that push doesn't work reliably.  Manually syncing (or polling every X minutes) still does.  It's a long thread, but you might want to read http://discussions.nokia.com/t5/Messaging-Email-Browsing-and/E-mail-doesn-t-sync-automatically-after... in case any comments help you.
    If none of that helps, try enabling logging.  Within Nokia Email, I have a logging option under Settings -> Global Settings -> Log Output.  It writes at least two files to Phone Memory -> Logs.  In my case, one file logged only GUI calls...and so was useless, and the other file was always empty.  (A third file applied only to Mail For Exchange.)  But give it a try and check the files later for references to Gmail or IMAP.  Read them from a computer if that helps, and then post any relevant portions here.  Also turn off logging when you're finished.
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  • User not receiving emails regarding approval notifications

    Hi,
    SRM system has been upgraded to 5.0.
    User is not receiving emails regarding Approval notifications. However, the user is able to view the SCs pending for his approval in his approval list.
    I checked the transmission of the emails, the approval notifications are sucessfuly sent and the email of the user is correctly maintained. I tried resending the emails, and the user didnt receive emails even then.
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    Hemanth

    Hello Hemanth Kumar,
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  • Not receiving emails – anything in common?

    Just thought I would set up a list of items in connection with my BTYahoo account to see if there is anything in common with others having the same problem of not receiving emails
    1.Frustration with BT
    2.Unable to receive emails
    3.Able to send emails out
    4.Senders do not get message to say their email has not reached me.
    5.I have Yahoo Mail Plus
    6.Also access my emails on Ipad/Iphone
    7.Recently Renewed my BT Account - Evening of 15 Sep 14, last email received 3am 16 Sep 14.
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    9.Cannot drag and drop attachments into email
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    No I dont think anyone has had this resolved.
    I am in the same position as you,
    No email since Monday
    I can send
    I have contacted the so called helpline, and have got no where, have received two calls due to sticking a complaint on the website
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    No answers as to what has caused it, what they are doing about it, just mindless platitudes
    And as a warning probably will be effecting people up to  christmas as they migrate you to their new BT Mail service
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  • My Mac is not receiving emails, but my iPhone receives emails. How can I fix this?

    I have a MacBook Pro Retina with OS X Yosemite 10.10.2. I recently tried to send a large file through the iCloud email drop. The email stayed in my outbox for a day and made my email app extremely slow. The email never sent, so I deleted the email from my outbox and restarted the program. Now, my email is no longer receiving any emails. The same email account on my iPhone receives emails, but my Mac email program will not receive emails. I've restarted the program and the Mac, but nothing has resolved the problem. Any suggestions???

    Mail (Yosemite): If you can’t receive messages

  • I can send but not receive email

    Hello All. I know this is a highly posted topic but I cannot find a solution. Any help is greatly appreciated.
    Basic Problem- I can send but not receive email.
    My ISP is. Yahoo SBC Global
    I have a 3rd party email provider: 1and1.com
    I have set my preferences according to the specifications of 1and1.com
    The error I get is this: The server error encountered was: The attempt to read data from the server "pop.1and.com" failed.
    I have a Macbook Pro, running 10.4.9. My account with the 3rd party email provider is new and only has 1 or two emails in the account. I know this because I can log on via the internet and use their website to check the emails in the inbox. So the "email" address is working. I just can't get it to forward to my laptop.
    I'm wondering if it has something to do with port 110 being blocked by my ISP. But I really don't think they are blocking that port. Due to the fact that my previous computer was a dell, and I used a similar 3rd party provider to email, the account used port 110 and things worked fine.
    Thanks to all.

    Ok. I've got it working.
    All I did was delete my account information from the preferences. Before, I was editing it.
    I entered a completely new POP account and it started working. I have a hard time believing that I entered information incorrectly prior to this because I checked it, rechecked it had a friend check it and it all looked OK. I was copy and pasting information anyway.
    However, once I deleted and re- entered a brand new account, it worked fine.
    Ernie, thanks for replying to my emails! I appreciate it.
    -Fraky

  • New ISP - not receiving email

    I have a relative with an eMac running 10.3.9. She recently switched to a new ISP and is not receiving email in Mail. She has to use web mail to retrieve it. Sent mail goes out ok from Mail, web-surfing works. She revised the account information in the previous email account in Mail, typing in the new email address, password and server info. I believe the problem is that she should create a new email account in Mail and disable the old account (archive and delete). Any ideas to resolve the incoming email issue? I will try my idea tonight and report whether it works or not.

    Hi RarelyDan,
    Welcome to the Apple Discussion forums!
    You may wish to try the troubleshooting tips found in Apple's Mail Help:
    "If you can't receive email, try the following:
    ▪ Send yourself a test email. The mail has to go out through your outgoing mail server and back into your incoming mail server. This is a good basic test of your account and server information.
    ▪ Make sure your computer can perform other Internet tasks, such as opening a webpage. If not, choose Apple menu > System Preferences and click Network. Choose Network Status from the Show pop-up menu. A green dot indicates that you are connected to the Internet or a network. If you aren't connected, go to the Finder and choose Help > Mac Help, then search for "Connecting to the Internet."
    ▪ Choose Mail > Preferences and click Accounts. Verify your account name and password. Your account name will usually be either your email address ([email protected]) or the part of your email address to the left of the "@" (tclark3). If your Internet service provider (ISP) lets you access your email via a web browser, you may be able to verify your name and password there. If the same information does not work using a web browser or your ISP doesn't offer a web-based mail option, confirm your user name and password with your ISP or network administrator. Remember to type your email password, not your Mac OS X user account password or ISP password (if different).
    ▪ Find out if you can reach your incoming mail server from your computer. Open Network Utility, located in Applications/Utilities, and click Ping. Ping is a simple network testing tool that shows whether a server computer is running and can be reached from your computer. Type the mail server name (such as mail.mac.com) or IP address in the address field, and click Ping. If you see 10 repeating lines, then the server can be reached. If you see a message such as "ping: unknown host bogus.apple.com," then the server is either down or unreachable.
    ▪ Mail works with the following account types: POP, IMAP, .Mac, and Exchange (only if configured as an IMAP server). You can't log in directly to Hotmail, AOL, or any service that does not support POP or IMAP access, and retrieve email using Mail.
    ▪ If you have an IMAP account, it may be placed "offline" if Mail can't access it. Choose Mailbox > Online Status. If you see the choices Go Online or Take Account Online, connect to the Internet, and then choose Mailbox > Online Status > Go Online.
    ▪ Make sure there is no firewall software blocking email traffic. A firewall works by selectively blocking network traffic. Mac OS X has a built-in firewall, which you turn on and off using the Sharing pane of System Preferences. Open System Preferences and click Sharing, then click Firewall. Make sure your firewall is off.
    ▪ You may be affected by another firewall, either software installed separately from Mac OS X or built into an Internet sharing router, or administered by your ISP or network administrator. Contact the appropriate person to find out whether a firewall may be in place.
    ▪ If you have changed options (such as Use SSL or Authentication) in the Advanced pane of your email account preferences, check with your ISP or system administrator for the correct settings."
    post back if still no luck or you have additional questions or comments,
    LS

  • TS4083 not receiving email

    I am not receiving some emails, including those I have sent to myself from another email address. I have looked in my jink folder, nothing.  Some regular emails arrive, but when I send myself something from my roadrunner account, nothing.  The roadrunner account does send successfully to gmail.  I worried that I'm missing other emails as well.  Anybody have this problem?  Ideas?

    My .mac address is again receiving emails from Roadrunner accounts almost immediately. ( I'm on RR Austin.)  
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    not receiving emails in icloud

    Is it possible that you went a few hours without having any messages sent to you?
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