Not Receiving Email on Laptop

I have a MacBook Pro, also have an IPAD, I am receiving my email on the IPAD and my phone (not an iphone) but have not received email on my laptop since May 25th, just a little icon that spins. What is the problem and what should I do to correct it? TIA

What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages

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I can send but not receive email

Hello All. I know this is a highly posted topic but I cannot find a solution. Any help is greatly appreciated.
Basic Problem- I can send but not receive email.
My ISP is. Yahoo SBC Global
I have a 3rd party email provider: 1and1.com
I have set my preferences according to the specifications of 1and1.com
The error I get is this: The server error encountered was: The attempt to read data from the server "pop.1and.com" failed.
I have a Macbook Pro, running 10.4.9. My account with the 3rd party email provider is new and only has 1 or two emails in the account. I know this because I can log on via the internet and use their website to check the emails in the inbox. So the "email" address is working. I just can't get it to forward to my laptop.
I'm wondering if it has something to do with port 110 being blocked by my ISP. But I really don't think they are blocking that port. Due to the fact that my previous computer was a dell, and I used a similar 3rd party provider to email, the account used port 110 and things worked fine.
Thanks to all.

Ok. I've got it working.
All I did was delete my account information from the preferences. Before, I was editing it.
I entered a completely new POP account and it started working. I have a hard time believing that I entered information incorrectly prior to this because I checked it, rechecked it had a friend check it and it all looked OK. I was copy and pasting information anyway.
However, once I deleted and re- entered a brand new account, it worked fine.
Ernie, thanks for replying to my emails! I appreciate it.
-Fraky

Windows live does not receive emails

Windows Live works fine on my family computer.
Windows Live does not receive emails from my btinternet account on my laptop any more (it sends ok I think)
This happened in March. After talking to someone in India the other day who suggested that my laptop did not have enough RAM (not so), I eventually managed to uninstall WLive, reinstalled, then used the automatic set up on BT and called the account a new name. IT WORKED...all my emails turned up on Windows Live. Then it STOPPED WORKING again.
I honestly cannot fathom this. Any ideas????
(I have just tried using the automatic set up again, using the same account name, but it just says that the account already exists).
Errors are in essence:
0x800CCC90
ERR inactivity timeout
WLive error 0x800420CD
WLive mail error 0x800CCC0F
I got the automatic tester to test email account, but no fault found.
All suggestions gratefully received. I had no luck last time I tried on this Forum, but giving it another go.

yjm wrote:
Windows Live works fine on my family computer.
Windows Live does not receive emails from my btinternet account on my laptop any more (it sends ok I think)
This happened in March. After talking to someone in India the other day who suggested that my laptop did not have enough RAM (not so), I eventually managed to uninstall WLive, reinstalled, then used the automatic set up on BT and called the account a new name. IT WORKED...all my emails turned up on Windows Live. Then it STOPPED WORKING again.
I honestly cannot fathom this. Any ideas????
(I have just tried using the automatic set up again, using the same account name, but it just says that the account already exists).
Errors are in essence:
0x800CCC90
ERR inactivity timeout
WLive error 0x800420CD
WLive mail error 0x800CCC0F
I got the automatic tester to test email account, but no fault found.
All suggestions gratefully received. I had no luck last time I tried on this Forum, but giving it another go.
Hi.
I personally never let the "system" set up email automatically, it doesn't always get the servers or ports correct.
However, what you could try is to login to webmail in case there is a stuck/corrupt email in the Inbox. You can move them to a temporary online folder and retry Windows Mail. If that works, you can try moving one email at a time into the webmail Inbox.
Do you keep all the emails on the server by the way ?
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

I can receive emails on laptop via bluethooth but cannot send, outlook is what i am using

I can receive emails on laptop via bluethooth but cannot send. I am using outlook

Bluetooth is not a protocol used for sending and receiving email.
Please clarify your question.

My Mac is not receiving emails, but my iPhone receives emails. How can I fix this?

I have a MacBook Pro Retina with OS X Yosemite 10.10.2. I recently tried to send a large file through the iCloud email drop. The email stayed in my outbox for a day and made my email app extremely slow. The email never sent, so I deleted the email from my outbox and restarted the program. Now, my email is no longer receiving any emails. The same email account on my iPhone receives emails, but my Mac email program will not receive emails. I've restarted the program and the Mac, but nothing has resolved the problem. Any suggestions???

Mail (Yosemite): If you can’t receive messages

Can not receive emails from third party email accounts

Recently I started working for a small business which has small business server 2011 and exchange 2010 installed. Before I started there were eight user accounts and they all have unlimited email access. I created a few users through sbs AD and also from
exchange console a week ago. Unfortunately none of them can not receive emails from third party accounts. they all can receive internal emails and also can send mails to any email accounts internally and externally.
This is a night mare for me as new users are having trouble with communicating via mails. I have tried all the methods and now thought of posting this issue on tech net. Please help me on this!!
Thanks a lot!!
Sammy

Checklist for testing inbound email problems, I am assuming outbound emails works ok.
1. Check Port 25 forwarding on all modems routers/firewalls
2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
3. If using POP Connector Service, make sure POP accounts are created properly
4. If using a 3rd party spam host, make sure they forward email to correct public IP address, use step 2 to verify your public IP.

Using osx 10.7.5 can send but not receive emails. Mail server support rep tried everything

Using iMac with OSX 10.7.5. Can send but not receive emails. No problem with internet account. Server rep tried everything and suggested perhaps a corrupted file in the op syst. Any ideas?

You may have a corrupt preference. Mail - Preferences - Accounts - click the offending account and re-enter all prefereneces. Also you can use Apple's OS X Mail: Troubleshooting sending and receiving email messages located at:
http://support.apple.com/kb/ts3276

HT3376 I am not receiving emails in my Mail account. However, I am receiving them on my web based yahoo account and on my ipad. The other strange thing is that on my Mac, I have been receiving emails from Apple. How can i fix this problem?

I am not receiving email messages in my Mail account on my Mac OSX. However, emails are being received on my ipad and my yahoo web site. Also, all emails from Apple are going through in my Mail account. How do I fix this problem?

Well, the other person said theirs was working now. On yours let's try this...
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

Not receiving email? Check your modem/router!!!

Hi all. My Logoc board fried last week and server/mail server was offline for that time. Everything worked up to that point. When I got the server back from the genious bar with a new logic board mail and web refused to work. I could send email and surf the web but could not receive email or visit my website from outside my subnet. After 3 three days of checking and tweaking everything from D.N.S> to mail settings, firewall settings I decided to check my Modem. It is a 2wire 2701HGB. What I saw astounded me. All the firewall settings That had allowed the incoming connections no longer had the public I.P. back to my server. It had deleted it, on its own. So if you have has a similar problem check your modem. It could save you a lot of grief. Everything works just like it used to now.
Best,
emackiii

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you aren't receiving the email to your rescue email account (and you've checked the spam folder on the account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

Not receiving Email

I am not receiving email. I am running System 10.6.8 on a MacBook Air.
Email takes a long time to 'load' followed by an error message, shown below, on each of my 4 accounts, 2 AOL and 2 Gmail. Each account is 'imap'. The 2 Gmail account have the same error message.
There may be a problem with the mail server or network. Verify the settings for account “******” or try again.
The server returned the error: The connection to the server “imap.aol.com” on port 993 timed out.
I have emptied the cache in Safari.
I am, however, able to receive email from these accounts on my iPad.

Are you using Safari (using web access to your email) or are you setting the accounts up in the mail application? With Safari you probably just have to have the right userid and password, there are probably no settings right?
With the mail tool, I'd verify that your email address and password are correct by actually trying web access for gmail on safari just to make sure they're right. if you're like me, you have a million userids and passwords and it's easy to mistake one for another. Once you have done that, I'd delete the accounts in Mail and try re-adding them starting with the gmail accounts. It should set the all up for you.
Also remember if you don't have an internet connection you could get an error as well. I'm sure someone else will pipe up with the Apple document for troubleshooting mail.

Exchange server not receiving emails from gmail

Hi dear.
From 2 days ago our exchange server 2013 not receiving email from gmail account. but we can send from our exchange or outlook to gmail account.
we can receiving email from yahoo, hotmail, aol or other mail server But, just gmail account we can not receive email. plz help us, how can i do.
Thanks

Hi Beigi,
According to your description, I understand that Exchange cannot received the message from Gmail, however others works well.
Great checklist from Hotaka.
Additional, I want to double confirm whether any other antivirus and protection software in your environment, also the
Anti-Spam
or
Transport rule settings, for example sensitive words, IP block list and attachment filter, so that the message from external trigger constraints and be rejected. Meanwhile, please double check in OWA.
Besides, please use message tracking log to get more details for this issue. It’s more helpful to narrow down the problem, for your reference:
http://technet.microsoft.com/en-us/library/bb124375(v=exchg.150).aspx
Best Regards,
Allen Wang

New ISP - not receiving email

I have a relative with an eMac running 10.3.9. She recently switched to a new ISP and is not receiving email in Mail. She has to use web mail to retrieve it. Sent mail goes out ok from Mail, web-surfing works. She revised the account information in the previous email account in Mail, typing in the new email address, password and server info. I believe the problem is that she should create a new email account in Mail and disable the old account (archive and delete). Any ideas to resolve the incoming email issue? I will try my idea tonight and report whether it works or not.

Hi RarelyDan,
Welcome to the Apple Discussion forums!
You may wish to try the troubleshooting tips found in Apple's Mail Help:
"If you can't receive email, try the following:
▪ Send yourself a test email. The mail has to go out through your outgoing mail server and back into your incoming mail server. This is a good basic test of your account and server information.
▪ Make sure your computer can perform other Internet tasks, such as opening a webpage. If not, choose Apple menu > System Preferences and click Network. Choose Network Status from the Show pop-up menu. A green dot indicates that you are connected to the Internet or a network. If you aren't connected, go to the Finder and choose Help > Mac Help, then search for "Connecting to the Internet."
▪ Choose Mail > Preferences and click Accounts. Verify your account name and password. Your account name will usually be either your email address ([email protected]) or the part of your email address to the left of the "@" (tclark3). If your Internet service provider (ISP) lets you access your email via a web browser, you may be able to verify your name and password there. If the same information does not work using a web browser or your ISP doesn't offer a web-based mail option, confirm your user name and password with your ISP or network administrator. Remember to type your email password, not your Mac OS X user account password or ISP password (if different).
▪ Find out if you can reach your incoming mail server from your computer. Open Network Utility, located in Applications/Utilities, and click Ping. Ping is a simple network testing tool that shows whether a server computer is running and can be reached from your computer. Type the mail server name (such as mail.mac.com) or IP address in the address field, and click Ping. If you see 10 repeating lines, then the server can be reached. If you see a message such as "ping: unknown host bogus.apple.com," then the server is either down or unreachable.
▪ Mail works with the following account types: POP, IMAP, .Mac, and Exchange (only if configured as an IMAP server). You can't log in directly to Hotmail, AOL, or any service that does not support POP or IMAP access, and retrieve email using Mail.
▪ If you have an IMAP account, it may be placed "offline" if Mail can't access it. Choose Mailbox > Online Status. If you see the choices Go Online or Take Account Online, connect to the Internet, and then choose Mailbox > Online Status > Go Online.
▪ Make sure there is no firewall software blocking email traffic. A firewall works by selectively blocking network traffic. Mac OS X has a built-in firewall, which you turn on and off using the Sharing pane of System Preferences. Open System Preferences and click Sharing, then click Firewall. Make sure your firewall is off.
▪ You may be affected by another firewall, either software installed separately from Mac OS X or built into an Internet sharing router, or administered by your ISP or network administrator. Contact the appropriate person to find out whether a firewall may be in place.
▪ If you have changed options (such as Use SSL or Authentication) in the Advanced pane of your email account preferences, check with your ISP or system administrator for the correct settings."
post back if still no luck or you have additional questions or comments,
LS

User not receiving email / corrupt database?

Much like another recent post, I have a user that can not receive email the emails just sit in the queue.
The error on those messages is "[[email protected]]: temporary failure"
Here are the twists:
1) We had a power spike a couple of days ago. The user's UPS failed and his machine lost power completely. He rebooted and everything else was fine, but he has not received an e-mail since then.
2) When looking at the list of users on the Server Admin > Mail > Maintenance > Accounts screen, the list in the database stops at the person BEFORE this particular user. They're alphabetical, obviously, so everyone after this person are not listed at all - 13 total missing accounts.
The kicker is that the rest of us are still receiving e-mail normally!
Thoughts?!
Details:
Mac Xserve running 10.4.11
Dual 2GHz, and 2GB RAM
Keep in mind I am NOT a born tech person, have a mild to moderate comfort level with a command-line prompt, and no native intuition for any of this.
Thanks!
-Rita

I'm the consultant that fixed MNX04's server, but it took several attempts.
the Cyrus reconstruct command failed to resolve the issue, and even removing the user using cyradm, and re-creating them in Workgroup manager didn't fix the problem.
Pterobyte's mailbfr utility did the trick: mailbfr -f, wait awhile for the repair to run, and all was well.
I'm grateful for all the help pterobyte has given to people on this forum, but it concerns me a little bit that the Cyrus utilities built in to OS X server can't fix this sort of problem. (However, this is the first time I've run into a problem with OS X mail servers that the Cyrus reconstruct command couldn't fix.)

In my Mac Mail Version 4.5, I am not received email pdf attachement. It is shown in some html like form in message content. Please help

In my Mac Mail Version 4.5, I am not received email pdf attachement. It is shown in some html like form in message content. Please help

Erdygirl please be aware you are posting to a public forum. I have removed your personal information from your previous post.
Please check your account at http://www.adobe.com/ to locate your serial number. You can find more information on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

TS4002 Not receiving emails w/ attachments from a few of my existing contacts

This is a problem I just started having in the last couple weeks! I am not receiving emails w/ attachments from two of my every day mail contacts. Both of these people are with different organizations with different email accounts. If they send me an email without an attachment I receive it, but when they send one with an attachment, I don't even get a notification that they TRIED to send it! I have missed multiple emails from important business clients and my realtor! I have received hundreds of emails from these clients over the last 3 years. The attachments are simple PDF files so I know they are not exceeding the limit. They do not show up on the iCloud site, in my Mail app, or on my iPhone.
I have had several other contacts send me attachments which I receive as expected.
I have an @me.com account. Have had no complaints until now.
Any help?

Hi Tattoosleeve,
I suggest double check the Anti-Spam configuration if you have enabled it. More details in the following link:
http://technet.microsoft.com/en-us/library/aa997242.aspx
Did the customers get NDRs when they can't send to your org? If yes, please paste the details without sensitive information for the further troubleshooting.
I want to double confirm your Exchange server version. If you are using Exchange Online, I suggest contact Exchange Online Forum for help so that we can get more professional suggestion. For your convenience:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
Thanks
Mavis
Mavis Huang
TechNet Community Support

Not Receiving Email on Laptop

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