User not receiving email / corrupt database?

Much like another recent post, I have a user that can not receive email the emails just sit in the queue.
The error on those messages is "[[email protected]]: temporary failure"
Here are the twists:
1) We had a power spike a couple of days ago. The user's UPS failed and his machine lost power completely. He rebooted and everything else was fine, but he has not received an e-mail since then.
2) When looking at the list of users on the Server Admin > Mail > Maintenance > Accounts screen, the list in the database stops at the person BEFORE this particular user. They're alphabetical, obviously, so everyone after this person are not listed at all - 13 total missing accounts.
The kicker is that the rest of us are still receiving e-mail normally!
Thoughts?!
Details:
Mac Xserve running 10.4.11
Dual 2GHz, and 2GB RAM
Keep in mind I am NOT a born tech person, have a mild to moderate comfort level with a command-line prompt, and no native intuition for any of this.
Thanks!
-Rita

I'm the consultant that fixed MNX04's server, but it took several attempts.
the Cyrus reconstruct command failed to resolve the issue, and even removing the user using cyradm, and re-creating them in Workgroup manager didn't fix the problem.
Pterobyte's mailbfr utility did the trick: mailbfr -f, wait awhile for the repair to run, and all was well.
I'm grateful for all the help pterobyte has given to people on this forum, but it concerns me a little bit that the Cyrus utilities built in to OS X server can't fix this sort of problem. (However, this is the first time I've run into a problem with OS X mail servers that the Cyrus reconstruct command couldn't fix.)

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yjm wrote:
Windows Live works fine on my family computer.
Windows Live does not receive emails from my btinternet account on my laptop any more (it sends ok I think)
This happened in March. After talking to someone in India the other day who suggested that my laptop did not have enough RAM (not so), I eventually managed to uninstall WLive, reinstalled, then used the automatic set up on BT and called the account a new name. IT WORKED...all my emails turned up on Windows Live. Then it STOPPED WORKING again.
I honestly cannot fathom this. Any ideas????
(I have just tried using the automatic set up again, using the same account name, but it just says that the account already exists).
Errors are in essence:
0x800CCC90
ERR inactivity timeout
WLive error 0x800420CD
WLive mail error 0x800CCC0F
I got the automatic tester to test email account, but no fault found.
All suggestions gratefully received. I had no luck last time I tried on this Forum, but giving it another go.
Hi.
I personally never let the "system" set up email automatically, it doesn't always get the servers or ports correct.
However, what you could try is to login to webmail in case there is a stuck/corrupt email in the Inbox. You can move them to a temporary online folder and retry Windows Mail. If that works, you can try moving one email at a time into the webmail Inbox.
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http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

User not receiving email / corrupt database?

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