NTP Server sync issues

When I stop and start the windows time service. Would guess this would be the same effect on the time service as a reboot. The system appears to default back to Local CMOS clock
C:\Users\Admin.DOMAIN>net stop w32time
The Windows Time service is stopping.
The Windows Time service was stopped successfully.
C:\Users\Admin.DOMAIN>net start w32time
The Windows Time service is starting.
The Windows Time service was started successfully.
C:\Users\Admin.DOMAIN>w32tm /query /source
Local CMOS Clock
It takes a resync rediscover command to point it back to the correct time server
C:\Users\Admin.DOMAIN>w32tm /resync /rediscover
Sending resync command to local computer
The command completed successfully.
C:\Users\Admin.DOMAIN>w32tm /query /source
time.windows.com
Would this happen auto-magically at a certain point? or is something wrong.
Thx!

Hi,
>>Would this happen auto-magically at a certain point? or is something wrong.
Based on the description, after re-syncing the time, if we stop and start the time service again, will the issue come back? If the issue doesn't come back, we can leave it.
However, if it does come back, something may go wrong. Here, the following thread encountered this kind of issue, and it may be helpful by re-registering time service on PDC.
Windows Time source resets after service/server restart
https://social.technet.microsoft.com/Forums/windowsserver/en-US/17f2807f-ece9-462f-ad3e-5f3d957fb3f9/windows-time-source-resets-after-serviceserver-restart?forum=winservergen
Best regards,
Frank Shen
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Similar Messages

Exchange Server Sync issues...

Hi folks,
I have a problem that has been discussed in abundance right now. How ever, I dare posting it because none of the methods described have helped me to get the exchange stuff running.
I have an iPhone 16 GB 3G with 347 firmware.
An iMac 2,8 Ghz with 10.5.4. and Entourage
A MacBook 1,83 with 10.5.4. and Entourage
An HTC Kaiser with WindowsMobile 6.1 professional
A Dell Vostro1710 with Windows XP Pro SP2
On all those devices I can access and work with the SBS2003 Exchange Server, except for, drums please: the iPhone.
As I am at the same time the admin of our little Network, I would be able to change all settings, but still I can't get it done. Information so far:
OWA: https://mail.mycompany.com/exchange
Server: mail.mycompany.com
e-mail: [email protected]
User: Rene
Password: gofigure
Domain: mycompany.local
No SSL or other certificates employed.
When I set up the account and enter the information above, a window comes up saying that the certificates on this page could not be verified. I accept this window. Then comes the Dialogue asking for the server, which I enter as above. Then the same window comes up again stating that the certificates could not be verified and again I accept.
Then it says "Account verified" and shows me the choices what I would like to sync with Exchange. As of now I would be happy if it only did e-mail (and I don't want to mess up my main calendar on MobileMe), so I unselect the others.
I click on save and switch to the mail app, which is: right, empty...
It makes no difference if I enter the Username with or without the domain as indicated in gray. It just won't work.
What am I missing here? Since there are apparently plenty of users who can get it to work... And I am now trying for the umpteenth time that even my patience is coming to an End.
Cheers,
Rene

Hi guys,
I, too, am NOT a tech guy though I do administrate a bunch of different networks. I've been reading these forums for the past week or so and are also trying to connect my iPhone 1st gen. to our Exchange server. I haven't succeeded yet but if we put our heads together I think we can accomplish this
First, let's get the details on the "table"
My setup is like follows:
- Single server setup (Windows 2003 Standard SP2 / Exchange 2003 SP2)
- OWA enabled (SSL by GoDaddy)
- Active Sync (supposedly working)
- Firewallports opened and NAT configured accordingly
As to my knowledge there seems to be NO "straight-forward" way of configuring an Exchange server, hence all the different setups we've seen on these forums. Something works for some people and some things does not.
Now, for the details we have to put in in the on-screen guide (on the iPhone) the following applies to me (at least I think so):
E-mail: [email protected]
User: domain\loginname *
Password: myPassword
Server-name-field now present and:
Server: company.com (<-- No HTTP or HTTPS) **
+* Domain name is "something.local" but I've read somewhere that we should use the NETBIOS name. Can't back it up though since I forgot the link.
** I've read more than one place that the server name is the "Active Sync Server" and NOT the OWA (like Entourage) or the FQDN like Outlook+
When entering all of these details I STILL have nothing showing up anywhere (in mail, calendar or contacts). But I see no errors or warnings of any kind.
I've tried to add a new virtual directory in IIS and edit the reg-base ((with no luck) - I've tried to setup the correct permissions on the different virtual directories in IIS (and with no luck). I do, however, think THIS is where the "gold" might be - a good place to start. Permissions of the virtual directories on the ISS.
What do you guys think?

Server sync issue

OSX.7.5
iTunes v 11.?
iPhone 5c
iOS 8.1.2 (no i wont upgrade)
i keep getting this message pop up when i try to sync/back up my phone!
I find solutions for windows users who have to delete/rename a folder then restart. but nothing for Mac users!
http://i18.photobucket.com/albums/b145/leopard_pagan/Other/Untitled%20copy_zpseb jmeu5z.jpg

Hello, Gokulraj
Are you using the "system account"? If so, check if you can load AD data by running "dsa.msc"
If your user cannot retrieve data from there, ask the administrator to give you this permission.
I hope it helps you.
Cheers

NTP Sync issues

Hello guys.
I am having issues with NTP syncing on one of my ASA's. I configured the NTP server that is behind another ASA and both ASA's exchange routes via EIGRP. Any help on this would greatly be apreciated.
thanks
NTP Server IP address: 172.31.254.4 behind ASA 2 inside interface (security lvl 100)
ASA 1 cant sync time:
Fort-ASA01(config)# sh ntp assoc
      address         ref clock     st when poll reach delay offset    disp
~172.31.254.4     0.0.0.0          16     -    64    0     0.0    0.00 16000.
* master (synced), # master (unsynced), + selected, - candidate, ~ configured
Fort-ASA01(config)# sh route | inc 172.31.254.0
D    172.31.254.0 255.255.255.0 [90/28928] via 20.20.20.1, 831:57:30, ospf2
Packet tracer from ASA 1 to ASA 2 Ntp Server
Fort-ASA01(config)# packet-tracer input inside udp 2.2.1.7 1234 172.31.254.4 ntp detailed
Phase: 1
Type: CAPTURE
Subtype:
Result: ALLOW
Config:
Additional Information:
Forward Flow based lookup yields rule:
in id=0x729dd918, priority=12, domain=capture, deny=false
        hits=39403537059, user_data=0x72d14358, cs_id=0x0, l3_type=0x0
        src mac=0000.0000.0000, mask=0000.0000.0000
        dst mac=0000.0000.0000, mask=0000.0000.0000
Phase: 2
Type: ACCESS-LIST
Subtype:
Result: ALLOW
Config:
Implicit Rule
Additional Information:
Forward Flow based lookup yields rule:
in id=0x734e8ee8, priority=1, domain=permit, deny=false
        hits=24235320824, user_data=0x0, cs_id=0x0, l3_type=0x8
        src mac=0000.0000.0000, mask=0000.0000.0000
        dst mac=0000.0000.0000, mask=0100.0000.0000
Phase: 3
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in   172.31.254.0    255.255.255.0   ospf2
Phase: 4
Type: ACCESS-LIST
Subtype:
Result: DROP
Config:
Implicit Rule
Additional Information:
Forward Flow based lookup yields rule:
in id=0x72669f08, priority=500, domain=permit, deny=true
        hits=5, user_data=0x6, cs_id=0x0, reverse, flags=0x0, protocol=0
        src ip=2.2.1.7, mask=255.255.255.255, port=0
        dst ip=0.0.0.0, mask=0.0.0.0, port=0, dscp=0x0
Result:
input-interface: inside
input-status: up
input-line-status: up
output-interface: ospf2
output-status: up
output-line-status: up
Action: drop
Drop-reason: (acl-drop) Flow is denied by configured rule

Just the nameif states OSPF but its running EIGRP actually. Its strange because i can go into the asa that is having NTP issues and i ping 172.31.254.3 and i get a reply but when i ping 172.31.254.4 nothing. i checked for the rules on the asa's and made sure that there are no specific entries denying any access to the NTP server...
which part of the configuration you need to see ?
thanks

Cisco 3750X wont sync to ntp server

sh version
Switch Ports Model SW Version SW Image
* 1 30 WS-C3750X-24 15.0(2)SE5 C3750E-UNIVERSALK9-M
nsi.swcore01#sho ntp associations
address ref clock st when poll reach delay offset disp
~192.168.68.254 .INIT. 16 - 1024 0 0.000 0.000 15937.
* sys.peer, # selected, + candidate, - outlyer, x falseticker, ~ configured
nsi.swcore01#sh ntp status
Clock is unsynchronized, stratum 16, no reference clock
nominal freq is 119.2092 Hz, actual freq is 119.2092 Hz, precision is 2**17
reference time is 00000000.00000000 (08:00:00.000 GMT Mon Jan 1 1900)
clock offset is 0.0000 msec, root delay is 0.00 msec
root dispersion is 46985.14 msec, peer dispersion is 0.00 msec
loopfilter state is 'FSET' (Drift set from file), drift is 0.000000000 s/s
system poll interval is 64, never updated.
I tried to manually set the time so that the ntp server and the switch will have almost identical time, and btw NTP Server is a firewall, IP of the switch is allowed, and im actually seeing logs on the firewall side(watchguard) that it is trying to sync w/ the ntp server

NTP server is watchguard firewall, other devices such as AD, ubuntu server is pointed on it and using its time sychronization and its working, i dont know why im having an issue w/ cisco 3750x

How to sync clock of Cisco ASA 5505 from NTP Server on internet

Hi there!
i've setup a site, with cisco ASA 5505. It has public ip also.
i want to sync the clock of firewall from on ntp server on internet, or with internal domain controller that is inside LAN.
The firewall has public IP also.
how can i do this?
Regards!

Hello Lasandro,
This should do it!
http://www.cisco.com/en/US/docs/security/asa/asa84/configuration/guide/basic_hostname_pw.html#wp1236530
Looking for some Networking Assistance?
Contact me directly at [email protected]
I will fix your problem ASAP.
Cheers,
Julio Carvajal Segura
http://laguiadelnetworking.com

3750 stack won't sync with NTP server

Any help greatly appreciated with this one - I can't for the life of me figure out what's going wrong here.
I'm working on a 3750 stack in Singapore (UTC +8) and I'm trying to get it to sync its clock with 3.sg.pool.ntp.org.
This is the weird part - "sh ntp associations" shows that it is syncing:
address         ref clock       st   when   poll reach delay offset   disp
*~199.195.193.200 203.117.180.36   2     52     64   377 80.936 -13895. 1.771
* sys.peer, # selected, + candidate, - outlyer, x falseticker, ~ configured
And "sh ntp associations de" shows that it's happy:
199.195.193.200 configured, our_master, sane, valid, stratum 2
ref ID 203.117.180.36, time D691F63E.C4B691CD (17:26:22.768 UTC Tue Jan 28 2014)
our mode client, peer mode server, our poll intvl 64, peer poll intvl 64
root delay 196.39 msec, root disp 592.71, reach 377, sync dist 944.69
delay 80.93 msec, offset -13895.2686 msec, dispersion 2.65
precision 2**20, version 4
org time D691FA8F.5FF29003 (17:44:47.374 UTC Tue Jan 28 2014)
rec time D691FA9D.5041E9C7 (17:45:01.313 UTC Tue Jan 28 2014)
xmt time D691FA9D.3B3524C8 (17:45:01.231 UTC Tue Jan 28 2014)
filtdelay =    82.20   80.93   82.17   81.49 155.78   81.08   84.67   82.09
filtoffset = -13897. -13895. -13899. -13900. -13901. -13872. -13876. -13876.
filterror =     0.00    0.99    1.98    2.94    3.94    4.92    5.87    6.81
minpoll = 6, maxpoll = 10
But the clock is stubbornly remaining unsynchronised ("sh ntp st"):
Clock is unsynchronized, stratum 16, reference is 199.195.193.20
nominal freq is 119.2092 Hz, actual freq is 119.2092 Hz, precision is 2**17
reference time is 00000000.00000000 (08:00:00.000 UTC Mon Jan 1 1900)
clock offset is -13895.2686 msec, root delay is 0.00 msec
root dispersion is 14.62 msec, peer dispersion is 3.26 msec
loopfilter state is 'CTRL' (Normal Controlled Loop), drift is 0.000000000 s/s
system poll interval is 64, never updated.
NTP-relevant config is as follows (no ACLs, outbound UDP 123 allowed on perimeter firewall):
clock timezone UTC 8 0
ntp server 3.sg.pool.ntp.org
I have configured a pair of stacks in Hong Kong for NTP (though that was a couple of months ago and I recall that those were a pain at the time as well) and those are working fine.

Much to my annoyance, the switch stack is now synchronised. No configuration changes were made in the interim; it just looks like it needed a long time (well over an hour in this case) to start syncing properly.

Please help troubleshoot why SM-SRE WAAS module can't time sync with NTP server

I have a remote WAAS site where a SM-SRE-900 module is plugged in a 2945 router. Everything is fine except the module can't sync its time to the NTP server. Its NTP was configured right and it can reach the NTP server with no problem. There's no authentication configured. But somehow it can't associate with the NTP server. I have tried manual NTP sync, but it failed too.
The same NTP server and config is also used for many other WAAS site and the CM. They are all fine. I'm running WAAS 4.2.3 build 7. The module isn't showing any other alarms.
Here is some show outputs and the manual NTP sync result. I noticed its poll is only 64 seconds while all other sites are showing 1024 seconds.
waas1#sh ntp status
ntp enabled
ntp authentication disabled
server list:
Server           Key
10.0.0.1         -
     remote           refid      st t when poll reach   delay   offset jitter
==============================================================================
10.0.0.1        66.96.98.9       3 u   43   64 377   16.828 2359370 2421.24
waas1#ntp 10.0.0.1
16 Dec 22:06:20 ntpdate[9835]: bind() fails: Permission denied
Failed to set software clock using NTP server 10.0.0.1

What the SRE-900 have as it's time? Use the show clock command. Does it match within a few minutes of ntp already, if not, and if this is not the first first clock set out of the box, then ntp sync might fail.
You might try to manually set the clock correctly (set clock ... something), then see if the ntp server will sync.

Corporate Corporate Exchange server sync contact issue

Corporate Corporate Exchange server sync procedure works as it should except : When I go to Contact Groups menu all of my contacts from the exchange server are now at the top, in the 'Not Assigned' area. For normal contact use this does not seem to be a problem for phone or email. But when I try to set up a group, under 'Corporate', only a random couple of the 671 contacts are available. How can I do a sync so that the contacts appear under 'Corporate' or 'Phone', when in the Group menu, or move them down to this area?
Thanks in advance for help,

I ended up using the column view trick. Column view -> sort by email address -> click & delete every "[No email address found]" entry. In my experience, I've found that just putting in the digital elbow grease takes less time than using things like scripting.
I'm just sad that these things don't get designed well to begin with. I've got other very basic gripes about the Pre. I'm told it works much better with a Google account. I'd love to jump on that bandwagon, but work is using Exchange. You simply must must must work with Exchange sever since so many big corporations have drunk Bill Gates' Koolaid. But to provide buggy Exchange compatibility is risky, even moreso when your company's future depends on the success of your current device.
Palm is clearly getting into bed with Google at the expense of Microsoft. I suppose that's the way I'd go too, but for the time, Palm's buggy Exchange support sets up RIM to keep running the table with Blackberrys. If they had just done Exchange right, they would have double the sales they have now, and Apple and RIM would really have something to worry about.

OVS 2.2.2 - change ntp server

Hi all,
Would like to get some advice on changing the ntp server on our ovs 2.2.2 and ovm 2.2.2 hosts. Due to an oversight, our ntp server was decommissioned some time ago and as it stands now, our ovs/ovm hosts are about 30 minutes behind the current (new) ntp server.
What would be the sequence of changing the ntp servers on the hosts? Do I change the master server first and then the rest of the ovs hosts with the manager last? Or the manager first, followed by the master server and the rest?
Do I need to take each host into maintenance mode before changing the ntp server on each? But if I do that, then the master server changes if I take it into maintenance. Unless I don't need to change the setting on each hosts in any particular order.
My worry is once a host syncs with the new ntp server, the 30 minute difference can cause some issues.
Your advice is much appreciated. Thanks.

Thanks for the reply. I was hoping the 30 minute difference wouldn't be a an issue. If it was just a few minutes, i would have "ntpd'ed" them already.
But thought I'll check here to see if there could be any idiosyncracies in ovs 2.2.2 that may spit the dummy if one of them is suddenly 30 minutes ahead.
Thanks again.

Easy steps to troubleshoot the Outlook Email sync issue

One question about Outlook that has been asked the most is, why some emails don’t sync in Outlook? Or there should be an email received but why I can’t see it in Outlook?
On this topic, we’ve seen a lot of articles on Microsoft and some other 3rd-party web sites, usually the explanation and the troubleshooting steps are so long that we don’t know where to start. I’m writing this article to make something easier. Not an encyclopaedia
about Outlook sync issues, just a few things we can take a look at before something really “difficult”.
For Exchange Accounts to troubleshoot, of course, this Microsoft Knowledge Base is helpful:
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
http://support.microsoft.com/kb/842284/en-us
Here below I will introduce some common causes of the Emails not sync issues in Outlook, steps are based on Outlook 2010 and Outlook 2013, which are widely used nowadays.
View
Here comes a user, who says “why don’t some emails appear in my Outlook?” Generally we think it may be caused since the sync process is not complete, but consider this scenario: The “missing” email has been received but the user just can’t see it, is
this possible? Yes, this is possibly caused by the custom view.
First please logon the webmail, or OWA for Exchange Accounts, to see whether the “missing” emails exist there, if yes, then let’s do the following:
Go to the folder where the emails should be displayed, switch to VIEW tab ->
Current View Group -> Click Reset View button. When it prompts to confirm, click
Yes.
The emails magically appear! Why? That’s because you have set a custom view in this folder, such as a Filter in View Settings to let Outlook only show these emails that meet the criteria you have set. Once you click
Reset View, the View will reset and the Filter is wiped out. The emails can be displayed again.
One common symptom of this cause, is that you see a number beside the folder which indicates you have something unread, while you can’t find the unread items. Probably you have a custom view in Outlook that only allows the read items to show.
Another way to reset the View is to run Outlook with the command switch “/cleanviews”, which will restore default view and all custom views you created will be lost:
Press Win key + R, in the Run box, type “outlook.exe /cleanviews”, click
OK or press Enter.
Sync Filter
“Well, I can see the recent emails of the account in Outlook, but emails older than 3 months don’t show in Outlook, I can see these emails on Web, why?” It’s time to consider the Sync Filter.
Outlook has a feature that allows you to limit the amount of data that is synchronized locally to your .OST. The purpose of this feature is to make Outlook usable on devices that have limited or small amounts of local storage. This feature is called Sync
Filter. You can access the sync filter within your E-mail Server Settings under Account Settings.
We can choose the periods of emails we want to keep offline. Switch to
All to keep all emails to local so that they are not “missing”.
(Not all kinds of accounts can use this feature in all versions of Outlook, such as Exchanges Accounts don’t have Sync Filter in Outlook 2010)
Send/Receive Groups
I can sync all folders but emails in one folder don’t sync properly, how does this happen? Please check the Send/Receive Settings.
Go to SEND / RECEIVE tab -> Send & Receive Group ->
Define Send/Receive Groups. We can configure the setting for send/receive here:
Highlight All Accounts, click Edit button, in the new dialog window, check if you have select the correct folder options as you need, you may have not selected the folder which emails are not received. Check the box and
click OK to save, it should be working fine then.
Summary
When we talk about “sync”, we are talking about account types like Exchange, IMAP and Exchange ActiveSync. POP accounts don’t sync, they do a “download” instead, so it’s not talked about (However, some steps are applicable, like
VIEW).
As mentioned above, this article just discusses the easy things we should look at before the deeper analysis, if you have tried all these suggestions but still have the sync problem, feel free to post the question in our forum:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Dlehman wrote:
Is there a work around way??????????
Not really. BIS service is not designed to reconcile to the Outlook on your PC as your former BES service did, or there would be no reason for BES, right?
The (dirty) workaround is to created rules in your Outlook and filters on your BIS account login whereby you BCC yourself all the sent-from-handheld mail which arrives in Outlook and by rule is moved to your sent folder.
Then, on the BIS account login site, you create a filter to not foward any message to your device which are addressed as beig from your own email address.
Likewise, any email sent from Outlook must be copied to yourself to receive on the BlackBerry device, however it won't end up in your sent items.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Address Book Sync Issue

For some reason I can add entries to my address book on my mac but the inormation does not ever update on .mac even though the sync is up and running. I have attempted to re-set the sync and even gone so far as deleting all of my contacts on my mac and .mac and re-adding them through my mac. After performing that step, it syncs old data and never any new entries or changes. This issue is also occurring when syncing the contacts to my phone. I have entered new contacts and data and it is only syncing old info. I have even made sure all old back-ups have been completely deleted. Any ideas on how to fix this sync issue?
iBook Mac OS X (10.4.9)
iBook Mac OS X (10.4.9)

Welcome to Apple Discussions.
You should not try to reset the synchronization framework by selectively deleting records. Those sorts of actions are liable to trigger additional problems. Instead, to this:
• launch iSync
• open the Preferences… dialog
• press the Reset Sync History… button and follow the instructions which appear
This will force a first-time, slow synchronization event the next time that one is manually or automatically triggered. Choose to merge your records when offered that option, as it will push and pull all of the records stored in each application, device or server, insuring that changes you've made anywhere are incorporated everywhere during the process.
So that you better understand what is actually happening when you synchronize, read this document:
http://developer.apple.com/macosx/syncservices.html

10.9.2 gmail sync issue

Like many, I have been waiting for 10.9.2 to cure issues with the Mavericks Mail app when using gmail. Unfortunately, the sync issue has not changed.
Sometimes the Mail app will sync with gmail, but many times I have to close and restart the Mail app to get new email.
Why is it taking so long AFTER the OS release to discover and correct a fundamental bug in a fundamental app within an OS?

To rebuild you go to the Mail pulldown menu. Mail -> Mailbox -> Rebuild. I believe the rebuild will only apply to the account associated with the inbox highlighted at the time the rebuild is done.
You can also try removing an account and recreating it, but I would try rebuilding first and see if that does it.
It looks like Don P. above also had his problems fixed by upgrading to 10.9.3, so I am hoping this does it for you!
I should note that Mac mail has frequently been slow finding new mail on my work Exchange server. This preceeded 10.9.3 for as long as we had the Exchange server at work and continues with it. The problem I had that was fixed by 10.9.3 was that every day or two Apple Mail would completely stop syncing to a Gmail account (I have two and the stoppages seemed uncorrelated). In order to get the syncing to restart, I had to fully quit and restart mail.
Good luck!

Mailbox cleanup (sync issues) outlook 365

Hi My outlook is very slow,
I read online to run mailbox cleanup. when I did i saw that i have 4 subfolders called sync issues,
sync issues (this computer only)
0KB
sync issues (this computer only)\local failures (this computer only) 0KB
sync issues 1 (this computer only)
2164921 kb
sync issues 1 (this computer only)\local failures (this computer only) 0KB
When I go back to my mail i find the folder sync issues (this computer only) with sub folder local failures.
there is no emails showing up in these folders to delete.
Im not sure why I have 4 folders in the mailbox cleanup search and only 2 in the folders list and not sure why nothing shows up to delete.

Hi,
What is your Outlook version? Since I couldn't reproduce this issue on my Outlook 2013, would you please let me know how you performed the cleanup steps and found the 4 subfolders?
Please note the contents of the Sync Issues folder are not copied to your server, and you cannot view the items in the Sync Issues folder from any other computer.
You may exit Outlook, then rename your current Outlook Data File to .old, Outlook will create a new data file to sync next time, check if you still can find the folders when running mailbox cleanup.
Regards,
Melon Chen
TechNet Community Support

Outlook Shared Contacts Sync Issue

**Before i start, i posted this in the Outlook section and was told to post it the Outlook for Exchange section.. So i posted this in the Outlook for Exchange section and the Moderator tells me to post it in the
Outlook section.. So i'm being thrown in a loop back and forth between two forums. Please help me either post it in the correct section or help me with my issue. Links to my posts are at the bottom of this re-post.**
I have a user who adds emails to the "Notes" section of a shared contact. It has worked in the past. She now drags and drops the email into the notes folder, it shows that the email was added, she saves the contact, closes the contact,
then reopens the contact and the information/email that was added is no longer there.
Also, when she opens up the contact, on the top of the window it says "This item was not completely updated during the last server synchronization"
On the bottom of the contact's window it says "Last modified by [email protected] on 11/19/2014" So it doesn't seem to have updated for about 5 months.
The user is on Outlook 2010 - Cached Mode - Windows 7
We use Exchange 2013
We have checked her sync issues folder and see two messages pertaining to this shared contact.
First message:
14:16:33 Message class: {SU:IPM.Contact}
14:16:33 Contact Conflict Resolution
14:16:33 Local subject: {SU:Ingrid CFA}
14:16:33 Remote subject: {SU:Ingrid CFA}
14:16:33 Local Message Entry ID: {CB:70, LPB:0x00000000AFA1EF859AE6504792345849F0F0C4140700E9345E3213702241A10CFA6D622F656C000001FFFB240000DBEC5D21812CC942B34B4111BD5F0D3300017B8B40200000}
14:16:33 Remote Message Entry ID: {CB:70, LPB:0x000000007524BE6B5A3B5E4382F176DC9F66C4DE0700E9345E3213702241A10CFA6D622F656C000001FFFB240000DBEC5D21812CC942B34B4111BD5F0D3300017B8B40200000}
14:16:33 Local Message ChgKey: {CB:20, LPB:0xD7D33145CC21034ABB74B571156377D000174173}
14:16:33 Remote Message ChgKey: {CB:22, LPB:0x8979D80AC4A8874A871E528FE6AC747F00004F6A9170}
14:16:33 Local Message PCL: {CB:268, LPB:0x161E914ECBC493AC4DB8B2AF029E78C12E0000001317841620B5DB08ECAA48428A9EFC2F9C38593200000365FB6B142C5B7C2DE3E3674D8036C55574F581140001991C142D56F92C21695244880EA94B73C5F9F000011F9A1656474D622DDFC640AE23640306698C0D00000675A6931667233CF272684543A43008D46655DACB00000460EDF0167A7D3852E0F5AA41B6E04DEED86D0A090000BA3D086C16A33B60E3AD0C7C45BCD9DCEEA91B3A0200000008526714C35DB6FE77E94949A11DF79D4584CC7D0003C18F14D7D33145CC21034ABB74B571156377D00017417316DBEC5D21812CC942B34B41
14:16:33 Remote Message PCL: {CB:268, LPB:0x161E914ECBC493AC4DB8B2AF029E78C12E0000001317851620B5DB08ECAA48428A9EFC2F9C38593200000365FB6B142C5B7C2DE3E3674D8036C55574F581140001991C142D56F92C21695244880EA94B73C5F9F000011F9A1656474D622DDFC640AE23640306698C0D00000675A6931667233CF272684543A43008D46655DACB00000460EDF0167A7D3852E0F5AA41B6E04DEED86D0A090000BA3D086C16A33B60E3AD0C7C45BCD9DCEEA91B3A0200000008526714C35DB6FE77E94949A11DF79D4584CC7D0003C18F14D7D33145CC21034ABB74B571156377D00015153716DBEC5D21812CC942B34B4
14:16:33 Checking local modifications
14:16:33 Compare property: 0x0037001F
14:16:33 Table critical stop property: 0x0E13000D
14:16:33 Local modification: {18:16:16.0620 21/04/2015
[DD/MM/YYYY]}
14:16:33 Remote modification: {14:51:54.0059 19/11/2014
[DD/MM/YYYY]}
14:16:43 HRESULT: 0x8004010F
14:16:43 HrCreateConflictItem failure
14:16:43 HRESULT: 0x8004010F
14:16:43 HrConfMsgKeepWinner failure
Second message:
14:16:33 Synchronizer Version 14.0.7147
14:16:33 Synchronizing Mailbox 'Lisa Love'
14:16:33 Synchronizing local changes in folder 'Brent Brader
- Hedge Fund Investors'
14:16:33 Uploading to server '[email protected]'
14:16:43 Error synchronizing message 'Ingrid CFA'
14:16:43
[0-0]
14:16:43 Moved a message that failed synchronization to 'Local
Failures'. Message subject -> 'Ingrid CFA'. You can view this message in your offline folder only.
14:16:46 Done
I've checked other posts online and couldn't quite figure out a solution to this issue. Any help or direction would be appreciated.
Thanks in advance,
John
My first post:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-shared-contacts-sync-issue/d10b10f3-b4f2-4e31-bb2d-b24fdc0920a9?rtAction=1430142184379
My second post:
https://social.technet.microsoft.com/Forums/office/en-US/b4ca088a-c820-4912-a25f-661aac56443f/outlook-shared-contacts-sync-issue?forum=exchangesvrclients

Hi Allen,
Neither are correct. They open a contact in their address book and drag the email into the "Notes" section of the contact. So they do not drag the email into the Notes section of Outlook nor the Contacts section to create a new contact.
There are no errors. I have a screenshot with an example contact card but i can't add it because it says i need to verify my account.. I'm not sure how to do that. I already clicked on the verification email. For example. An email
to me from Bill titled "company announcement" is dragged into the notes section of in Bill's contact card. This is so that i can go to my contacts, click on bill's card, and see emails from him that are important saved inside his contact card.
After dragging the email into this location, I hit save and close the contact card. Usually the email stays there in the notes section but lately when I reopen the contact card, the email that I dropped into the Notes section has disappeared. Other
emails are still in the Notes section but new ones just don't stay.
Just tried doing a Send/Receive All and same issue. User is in cached mode because they have a large mailbox. Can try online mode. Do you know if the Notes section in the contact list has
a size limit?

NTP Server sync issues

Similar Messages

Maybe you are looking for