Ntsc subtitles pixellated

hey all,
i'm having a major issue with the quality of subtitles that i made within DVD SP. I am working on a feature film and needed to send NTSC copies to some american distribution companies. So i created the dvd files, then did the subtitles in DVD SP and on the simulator everything looked totally fine and dandy...then once the dvd was made i tested it in my laptop again all was fine, though the position of the subtitles had dropped but quality and visibility was still grand. However i have since heard that when the dvd was played in a DVD player over in america that the subtitles had spread out, being cut off at the sides, and that they were massively pixellated and not clear enough to read.
Hope someone out there can help! Anything at all that could even slightly fix this issue would be greatly appreciated.
Thanks a million,
Esther x

he's already gotten the PAL audio files and they are the same duration
and waveform as the NTSC audio files ...
Yes, correct. There should be no difference between the audio files used
for PAL or NTSC vision - sound stays the same & files should be identical
(as long as you haven't changed anything else).
... 25fps. It adjusts by dropping any frames over 25 and setting that
mark to 25 frames or 00.
Assuming you do mean 'setting that mark to 24 frames or 00' (you never
get 25 in PAL), his technique for changing the timecodes of the
subtitles should be OK. Your subtitles will always show within (a
maximum of about) a fifth of a second from where originally placed -
which should be close enough.
Try the following 3 examples:-
NTSC T/C - Your 'appprox' - Actual PAL T/C - difference
01:05:01:00 - 01:05:01:00 - 01:05:01:00 - none
01:05:08:15 - 01:05:08:15 - 01:05:08:12 - 100ms
01:05:12:25 - 01:05:13:00 - 01:05:12:21 - 166ms

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