Number for Directory Assistance?

How do I reach directory assistance with my iPhone 3Gs? Is it 411? 1411? I keep getting messages that say no such number.
I live in Pueblo, Colorado - area code 719

It should be 411.

Similar Messages

Charged for Directory Assistance

For the last two months we have been charged for directory assistance ($1.50 each month-one a month). We don't use directory assistance as we can easily find any phone numbers we need by using the internet. Is anyone else having this problem? These two charges were taken off as a courtesy when we complained but won't any longer be taken off. We were told we must be accidently dialing O (Operator), 411, or 555-1212. How could anyone accidently call those numbers?
Holly

I received an charge for $2.49 for directory assistance. Only my Dad and I live in this house and neither of us called any form of directory assistance. I was told that as a courtesy Verizon would take it off this time but not if it happened again. Better not happen again or we are switching back to Time Warner. The automated obstacle course I had to go through was brutal. When I finally got to speak with a person instead of a machine, I was put on a lengthy hold while the agent had to get my credit of $2.49 approved. I think Verizon sticks these charges in from time to time just to squeeze every nickel they can from the customer. I've also had problems with the salesmen(women) in the Wireless stores making promises about bills not increasing that were completely false. When you call, you get this run around saying that the first month is prorated. By the time you get the real bill, it it too late to do anything about it. I'm very unhappy with Verizon both Fios and Wireless billing policies. By the time I realized my wireless bill had gone up $45 a month when I switched to 4G, it was too late to get my unlimited data package back. Shame on Verizon. Sham, scam slam.
I'm not the only one with these complaints. I have other friends who are equally dissapointed by Verizon.

Forgot my pin number for Backup Assistant

It has been quite a while since I downloaded the backup assistant app for my Samsung Gusto mobile phone and I have forgotten my PIN number and I am unable to retrieve it by pressing the # sign as directed....Nothing happens and every time I open my phone it says invalid pin number. It is very frustrating. Can anyone help?
Thanks, Mike.

Can't be more specific than what I gave ya, sorry. For the Backup Assistant accounts that I have, if I log into those lines' MyVerizon accounts and click Manage Contacts, I see a gray View PIN button in the upper right-hand corner. When I click on that, I get a pop-up with the PIN number. You may have to contact Customer Service and see if they can figure it out; good luck.

HT1414 My touch screen is non responsive. Cannot access phone. Can't get serial number for website assistance. Help.

Hi there,
My iPhone 5C touch-screen is suddenyl unresponsive and does not allow me access to any information as I cannot "Slide to Open". Siri seems to be somewhat operational as can be accessed from the round button. However, Siri cannot bypass the slide operation. I have tried resetting and it did not change anything. I purchased the device five months ago in the U.S. but live in the Middle East. Any suggestions? I could sure use some assistance here... Thanks in advance.

Try restoring it as in the instructions in the article from which you came. If you are unable to restore, you may be able to force the iPhone into Recovery Mode and restore via these instructions:
http://support.apple.com/kb/HT1808
If that also fails, or restoring does not bring the touch screen back, then you will probably need to get the iPhone serviced, and Apple will do that only in the US. You would need to take the iPhone to the US yourself or send it to someone you know there who could get it serviced and then ship it back to you.
Regards.

Directory assistance calls

I switched from Comcast to Verizon two years ago. Since switching to Verzon, I am continually billed for directory assistance calls that are not being made from this phone. It is normally two or three a month. I must argue every month with customer service personnel to adjust the bill. Now they tell me it will not be credited again. Guess I need to switch back to Comcast. Smameis other than this problem I liked the service.

I have been a Verizon customer for over a year now. Over the last several months I have been charged over $300 on "directory assistance calls" that i have disputed and never made! I do not even need the phone in my home. It is unplugged and we are still being charged for these calls. When they sent someone out to investigate the phone, nothing was reported and i was again charged $75 for the service call. I was reimbursed for $24 but not the entire amount for the directory assistance calls. How that is possible i have no idea! I have spent countless hours on the phone trying to get these charges removed. I recently made a breakthrough and was told i would be given vouchers to account for these ridiculous charges. I was told it would take a couple days to show up in my account. Turns out I was lied to...again. Now i have to wait another hour trying to speak with a human on the phone who i have to explain this situation all over again. I am looking for any advice or help. This is not a new problem with Verizon. I am aware a woman in pennsylvania went before a judge because of these charges. Is there something in place within verizon since this is a reoccuring problem. If so, i would really appreciate someone who could help.

Need the number for roadside assitance

Need the phone number for roadside assistance

I appreciate you taking the time to reach out! I want to ensure that you have the number to roadside assistance in case of an emergency.
The number to roadside assistance is as follows: (877) 623-7433 (1-87-ROADSIDE) or #7623 (#ROAD).
YosefT_VZW
Follow us on Twitter @VZWSupport

[svn:fx-trunk] 11529: Removing the short lived rsls directory b/ c the textlayout swf will have the correct build number for packaging

Revision: 11529
Author:   [email protected]
Date:     2009-11-06 13:05:51 -0800 (Fri, 06 Nov 2009)
Log Message:
Removing the short lived rsls directory b/c the textlayout swf will have the correct build number for packaging
QE notes: no
Doc notes: no
Bugs: no
Reviewer:
Tests run: no
Is noteworthy for integration: no
Removed Paths:
    flex/sdk/trunk/frameworks/rsls/

I am modifying the correct httpd.conf file on the server, it just doesn't seem to work. - If I put the rewrite rules in the <Directory /> the rewrite works but it adds /Library/WebServer/Documents to the URL.
I also tried putting the rewrite rules in <IfModule mod_rewrite.c> but that did not work either.
mod_rewrite is enabled and running on the server.
I will post the rewrite rules again in the code brackets. Sorry for the long post. - If some one can try them out on their Leopard Server to see if they can get them to work, it would be much appreciated. Again, these work on my Leopard Client but I can't get them to work on Server.
-- The httpd.conf file posted above is just the default conf file found in /private/etc/apache2/
<code>
RewriteEngine On
Options +FollowSymLinks
RewriteRule ^(.+)/$ http://%{HTTP_HOST}$1 [R=301, L]
RewriteCond %{THE_REQUEST} ^GET\ ([^\?]+)\.php(.*)\ HTTP
RewriteRule (.+)\.php(.*)$ $1$2 [R, L]]
RewriteCond %{THE_REQUEST} ^GET\ ([^\?]+)\.asp(.*)\ HTTP
RewriteRule (.+)\.asp(.*)$ $1$2 [R, L]]
RewriteCond %{THE_REQUEST} ^GET\ ([^\?]+)\.aspx(.*)\ HTTP
RewriteRule (.+)\.aspx(.*)$ $1$2 [R, L]]
RewriteCond %{THE_REQUEST} ^GET\ ([^\?]+)\.htm.(.)\ HTTP
RewriteRule (.+)\.htm.(.)$ $1$2 [R, L]]
RewriteCond %{THE_REQUEST} ^GET\ ([^\?]+)\.cfm(.*)\ HTTP
RewriteRule (.+)\.cfm(.*)$ $1$2 [R, L]]
RewriteCond %{THE_REQUEST} ^GET\ ([^\?]+)\.bak(.*)\ HTTP
RewriteRule (.+)\.bak(.*)$ $1$2 [R, L]]
RewriteCond %{THE_REQUEST} ^GET\ ([^\?]+)\.inc(.*)\ HTTP
RewriteRule (.+)\.inc(.*)$ $1$2 [R, L]]
RewriteCond %{THE_REQUEST} ^GET\ ([^\?]+)\..(.)\ HTTP
RewriteRule (.+)\..(.)$ $1$2 [R, L]]
<code>

$600+ Directory Assistance charges - Verizon scam?

Background: I got the Verizon service as an internet provider, but was forced to sign on for the landline service, because they came as a package. I haven't used a landline phone in 10 years and don't expect to, I don't own landline telephones.
Issue: In January, I've noticed that instead of getting charged $60 for my internet service, I was being charged $250 in November '13 and another $250 in December '13. I didn't notice before because my payments were set on autopay.
In January I called to terminate my account, as I was quite angry that Verizon was scamming me by all of a sudden raising my monthly payments from $60 to $250. During my conversation with a customer support agent, I was told that these were "Directory Assistance" calls. I told the agent to send me a full refund, she gave me some other phone number to call. I couldn't make the call for a few weeks, because they're 10 AM to 6 PM - surprisingly the hours when I work.
I had a day off today and called the "finance" department, or something like that, to request the refund, plus I got another bill for January which was for $160. Is Verizon just charging me random sums of money?
After I called, I got transferred 3 times, and my final agent told me that no refund is going to be issues, they're legit charges and I'll be getting a $30 refund and that a supervisor is going to call me back.
Facts:
- I DO NOT HAVE A LANDLINE PHONE IN MY APARTMENT, NEVER HAD ONE. MY MOBILE PHONE SERVICE IS NOT VERIZON.
Not to mention that a person would need to make thousands of Directory Assistance calls for them to cost $600.
Dear Verizon, I will fight this, I will contact consumer affairs, I will use social media to inform the public of your "Directory Assitance" scams.

If you have Verizon FIOS for your internet and they told you you had to have landline service in order to get internet they lied to you. I just dumped my landline service and kept my FIOS Internet with no problem. I got sick and tired of getting nickle and dimed to death with all the taxes and fees - seriously Verizon - $4.50/month to keep my number unlisted - yeah right.

Charged $772 in Directory Assistance calls. FALSE CHARGES.

We were charged for $772 in Directory Assistance calls. Here is the catch, we never purchased a phone to connect to the phone jack. Not sure how we can make phone calls when you don't own a physical phone to make a phone call. My wife and I use our cell phones for all our calling needs and only accepted the bundle deal since it wouldn't cost us any extra and we could use it for our alarm system. We have never had an issue with Verizon until now. The first call we placed to Verizon was to disucss the situation and were informed a claim would be made and someone would get back to us. In the meantime a lady in the accounting/refund department was kind enough to refund us the payment we made of over $1,000 (yes that is correct over $1,000). Then no one ever proceeded to call us back and we figured the issue was resolved until the next billing cycle. We found out the issue still remained so we proceeded to call about the issue a second time. The rep was able to remove the charges and determined our issue was deemed solved and would no longer have to worry about this charge. Also, she credited our account for the $50 in taxes we had to pay for the $772 in directory assistance called we never made in the first place. She also proceeded to inform us that our 2 year renewal was fastly apprroaching. We stated we didn't want to talk about renewing until the issue was solved and she said the bill had been adjusted and if we logged in to our account we would see the changes. We refreshed and the bill was adjusted. We thought that was the end of this dreaded $772 amount. NOPE. Now that we are in our new cycle the charges continue to appear. So we proceeded to call Verizon again to confront ourselves with a rude and degrading customer service support, not only by the first representative we spoke to but also her manager Ms. Olan (who upon request stated that Verizon Customer Support employees do not have an employer ID number - something other Customer Support employees have provided to us beforehand). She talked to us like we were **bleep** and that we didn't understand what the difference was between a bill adjustment and a claim. She said it did not matter what we thought and that it appeared we owed the money regardless. After a lot of yelling by me due to the frustrations of once again being told I owed the money regardless, I was put on hold for the third time. No idea why I was put on hold for 5 mins, but this tends to be a theme everytime I call to resolve my issues. Last time we checked my wife and I don't work at Verizon and that it's not our job to make sure things are done properly. We are CUSTOMERS and expect to be taken care of just like we take care of the company by ensuring our bill is paid and continuing to use their services. My wife and I are now contacting other departments to conduct our own research on how to remove these charges that were never made by us. We also checked our account online to see if any outgoing calls and you will see ZERO outgoing calls. After spending over 4-5 hours on the phone we have no other option but to post on this forum to get any feedback from other verizon customers. Has anyone ever been able to get the issue resovled? Verizon customer service doesn't seem to be of any help. How did you end up getting the issue resolved? We have until 03 DEC 2014 to cancel before our new plan kicks in and we are forced to call Cox. I am hoping to get this resolved before then!

I am currently having this exact issue, although not to the extent of yours. I do not and have never had a landline phone connected to the jack in the house. The landline came bundled with our internet. We use our cell phones for our calling needs. The landline is totally unused. My bill itemizaton reflects this. I went to pay my bill a little bit ago and discovered charges for six directory assistance calls that I never made. I refuse to pay this. My only concern, after reading all the horror stories of Verizon's customer service on these forums, is if my issue will actually be resolved. Which seems like the lesser of two evils: calling them or trying to get this figured out online? Ugh. If they didn't cram these charges to begin with, there wouldn't even be an issue to resolve. You know, "Don't start none, won't be none..." something like that.

Why is Verizon support for Backup Assistant so limited?

Folks, I have wasted a whole day looking for a solution to this problem. Perhaps this posting will save someone from wasting their time.
After over an hour on the phone with two customer support people and a wasted hour at the local Verizon corporate store, and endless hours searching for an answer online, I am at a dead end. There are hundreds of reports in these forums about problems with Backup Assistant (BA). There are instructions on the Verizon website that indicate BA will work if you follow the steps. It just ain't so. Seems to me all Verizon cares about is selling the latest and greatest smart phones.
Here's the story. Backup Assistant was working on an LG VX6100. It is a tedious program, but at least contacts could be backed up when it worked.
Today I transferred the 6100 to a new number for a family member, and activated an LG VX8300 for myself. The first phone customer support person directed me through the same steps numerous times and just couldn't believe that the menu options they spoke of were NOT on the phone. I was finally turned over to a second customer support person who directed me through exactly the same futile steps. I read them the same error message over and over again. It was: "Unable to retrieve catalog. Please try again later (3332)." Then I was directed to go to a Verizon store in town for help. Another useless venture. I brought along the following instructions which I found in one of the forums here:
https://community.verizonwireless.com/message/826595#826595
Correct Answer Re: VX8300 "No Application" Message, also an Error (3332)
SuzyQ CommunityLeader
SuzyQ Feb 29, 2012 8:42 AM (in response to Grove)
This response several months ago from MikeS_VZW - there IS a fix but as rep may have to look to find it -
We hear your! I have posted several things about not being able to access the Get It Now catalog on some older devices. Before, there was no way to get your access back to the catalog. You had to upgrade to a new device if you did not access the catalog between September and March 25, 2011. There has been a lot of feedback about not being able to access the catalog, so we made it possible to get it back.
Here's what you need to do to get your Get It Now access back on your older phone:
1) Ensure you are able to access other data on your phone (go to settings & tools> My Verizon or My Account) this does not charge megabytes, but does connect to data. This will ensure other data is working.
2) Make sure you don't have blocks on your line that is preventing you from accessing the Get It Now catalog (app blocks, etc.)
3) Take it into any Verizon Wireless corporate store (authorized dealers/premium retailers will probably not have this ability).
4) Explain your issue to them. If you are getting error 3332 when you bring up Get It Now, let them know.
5) A representative will plug your phone into a computer and flash the certificate/update onto your phone (we have articles in our information database to walk them through that if it's their first time.
6) Enjoy having access to your Get It Now catalog again!
This is new information. Before, the only option was to get a different phone. I know this sounds cheezy, but we do hear you. Lots of feedback came about due to this change, and although we tried to be proactive as possible to alert the affected users, there were some that fell through the cracks. Feel free to PM me or call customer service at 800-922-0204 for further information about this.
Good luck! And note it specifies CORPORATE STORE - that may be why you weren't getting anywhere before. Use the Store Locator (top right of your screen) to make sure you are dealing with a corporate rather than "authorized reseller".
The store clerk read it. After dinking around with the phone for 15 minutes he said he thought a software update for the LG VX8300 might help. He took it in the secret back room, and came out a few minutes later and said that they didn't have the latest version because the IT people hadn't made it available to them and probably wouldn't because the phone was an older phone. Apparently anything older than 4 years is ancient in Verizon's eyes. He suggested I might be able to get it directly from LG. He also said I could bring in the VX6100 and maybe they could transfer the contacts directly from it to the VX8300 if they could find a cable. However, that still leaves me with no Backup Assistant. That was that.
LG does indeed have updates available online, but it requires a special LG USB cable which I do not have. For instructions visit
http://www.howardforums.com/showthread.php/985182-Tutorial-VX8300-How-to-upgrade-downgrade-your-firmware-W-Pics
http://www.lg.com/us/support-mobile/lg-VX8300
Ideas, anyone?
This whole ordeal does not make me want to commit to a 2-year contract that comes along with new equipment.

I noticed that you posted this a couple of months ago... I just activated an old VX8300 as well and am having the same error messages. Did you have any luck getting it figured out?
I agree with you as well. I am getting married in June and do not want to upgrade to any kind of data plan for 2 years and after we get married we're switching to Sprint, not this Verizon garbage with the worst customer service that only cares about screwing people over in this terrible economy. (Sorry, enough ranting from me, just curious if you ever got it fixed? Thanks!)

When entering my phone serial number it shows "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."

Hi,
I had purchased an iPhone 5 last month and got the OS updated to iOS 7, yesterday.
The data cable was of very bad quality and when I took it to the retailer for replacement, they said that its not covered under the one year warranty.
Secondly, I have also been experiencing network coverage issues with this phone. So, I decided to contact apple care through the web. When entering my serial number/IMEI it says, "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."
Does anybody have any idea what the reason behind this could be.
- First time with iPhone and frustrated.
Briju

If you purchased the iPhone from Apple or an authorized Apple reseller,
contact them for assistance. If you purchased elsewhere, go back
to that retailer and get them to give you a new iPhone or your money
back.
If you have checked the serial number carefully and re-entered it
and that gave you the same error message, contact Apple if purchased
from Apple or authorized retailer; otherwise you have been scammed
and need to pursue the matter with the business you obtained the
iPhone from.

Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

Hi there
Please contact our Sales team who will assist with your order - 800-585-0774
Thanks
Bev

Im looking for some assistance in configuring our wireles...

Im looking for some assistance in configuring our wireless router to allow remote connections into it.. and then from there access any of the 5 computers on our network. I dont have the model number with me now, but just want to know where to start....
Goal=== to allow me to access our remote locations network and access / vnc into our 5 terminals...
I just need to know how i can configure the router to allow outside connections and then from there connect to our other machines via VNC...
Any suggestions on where to start with this?

in order to access the router remotely , you need to enable remote management on the router and to access the terminals using VNC .. you need to open the ports used by VNC ..

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download.

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download. I was able to get part way through cs4, it showed up in my downloads but never got as far in the process as to ask for serial numbers. I tried with cs2 and I got an error message that some bit of information was incorrect. I currently have both downloaded on two other lap tops I own. One is operational and one is dead. I cannot access the dead one to remove the program. Thank you in advance for any assistance.

For CS2 you will need to download a special new version
CS2 Activation
You might find CS4 download here
Prodesign Tools — Photoshop Direct Download Links

HELP NEEDED: What is the phone number for Tech Support?

I cannot find the Tech Support number for QuickTime support. I have been trying to resolve my QuickTime issue for three days and really need phone assistance. The self-reporting Tech Support online form requires a serial number for the product, but QuickTime does not come with a serial number.
In reference to my post:
QuickTime 7 Pro not working
Posted: Mar 20, 2010 7:03 AM
Click to reply to this topic Reply email Email
When I click on the link to launch QuickTime Pro, it does not launch the program. A small box appears at the bottom of the screen with the QuickTime logo "Apple QuickTime", but when I hover the mouse over the icon, it contains a blank blue screen. If I click on it, nothing happens.
Any suggestions?
~Annette
Windows Vista

I just bought this quicktime pro ( junk ) I can't believe there is no support for it other than these forums. tried several numbers and you end up with some poor boob in INDIA who doesn't know anything about it or they ask for a serial number that you can't give and don't have. WOW what a disapointment this products lack of support turned out to be, wish I didn't buy it.
Anyway loaded it and it plays, but when I try to download the video to my computer the drop box on the right corner does not drop down. what am I missing here.?

Number for Directory Assistance?

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