Obtaining information from customers by PDF forms

The organisation I work for is considering designing an electronic interactive PDF form using Adobe Acrobat X Standard. We would like to upload the form to our website from which users could download the form to their PCs.
Obviously, the target audience would include non-technical users so we would like to make the process as simple and intuitive as possible. Therefore, we would like to instruct them to download the form and save it on their PC, fill it in, save the filled in form with a different name and then send it back to us. I know that for a user of Adobe Reader XI all of it would now be possible. I understand that Adobe Reader is a free software but I would like to reassure – are we allowed to implement the above, i.e. build a fillable PDF form, upload it to our website, distribute it by allowing people downloading it and collect information from our customers by obtaining filled in forms by e-mail? Are there any restrictions such as the number of filled in forms received?
We would also like to make sure that this solution is not limited to users of Adobe Reader 11 only but is available to people using older versions of the Reader. I’ve come across some guidance on the following webpage: http://helpx.adobe.com/x-productkb/multi/fill-out-pdf-form-or.html but I would like to ask for some clarification. Does it mean that by saving the PDF form in Acrobat as Reader Extended PDF and selecting Enable Forms Fill-In & Save in Adobe Reader would enable those using older versions of the Adobe Reader to fill in and save changes to the form? Are there any restrictions in this case? Any advice would be appreciated.

It's not a realistic option as you will be limited to 500 responses unless you buy a LiveCycle enterprise server package.
You can't apply extended rights to a PDF form (so that users of Adobe Reader X or earlier can save the filled-in data) in Acrobat Standard - that's a Pro feature.
http://www.adobe.com/products/acrobat/product-comparison.html

Similar Messages

  • How do I create an app from my Adobe pdf forms to use on any mobile device as well as windows and ios?

    How do I create an app from my Adobe pdf forms to use on any mobile device as well as windows and ios? I have all the apps in Creative Cloud by the way.

    If you already purchased it with the same Apple ID, then you will not be re-charged.

  • How do i add or delete information from an existing pdf document?

    How do I add or delete information from an existing pdf document??

    The free Reader has no editing capabilities.

  • How to get information from ODBC sources to Forms Builder environment

    Hi,
    Could anyone help me, to get some examples or more information, that how can I get information from ODBC sources to Forms Builder environment. I have a need to read data for example to LOV.

    If you are on Forms 6i you install the Oracle Client Adaptor from the Forms CD. You then have a way of connecting to ODBC datasources.
    To connect to ODBC at the same time as you are connected to Oracle you can use the EXEC_SQL package to create a second connection via odbc and issue select statements against that datasource.

  • How do i obtain information from my hard drive

    how do i obtain information from my hard drive?

    Your question is not at all clear - perhaps you could rephrase it more succinctly?
    -Rob

  • I want to prevent users from saving a PDF form with the data filled in

    I am using Adobe Acrobat X Pro to create a fillable PDF form.  When I open my form in Acrobat Reader XI, it says right at the top "You can save data typed into this form."  I have NOT saved it as Reader Extended PDF. This is a form that will be emailed to recipients or available to download from our website as a PDF so they can fill it out on their office computer, print with the data filled, and then fax or snail mail to us. (No online or email submissions.)  We do not want them to accidentally save confidential information on the form that will be visible to the next user when they close it, or to Save As and keep the filled form.
    I know there are still ways to do it if someone really wants to, like printing it to PDF or using a PDF software other than Reader, but these are not folks who would have time or intention to do such a thing.  99% of them will be using some version of Reader, probably a much older one than mine.  Thank you for any advice!

    Thank you Gilad and George for trying. I just discovered both of you have replied to this issue here - http://forums.adobe.com/message/5881211#5881211 - which is my exact same situation; I am also a regional health care agency trying to provide forms for health care providers! (It's a small world.) I just didn't find this thread the first time I searched for answers.  I will investigate the JavaScript reset Form statement. Thanks!

  • Prevent Mac users from opening a PDF form in Preview

    When I create an AcroForm, it does not behave the same when someone fills it out in Preview, and when I receive the completed form back from them, some of the information in the form fields is missing.
    Is there a way to prevent Mac users from opening the form in Preview? Or to give them a message that the form needs to be filled out using Reader?

    You can't stop them doing it (except by standing next to their computer with a heavy stick).
    You could consider having a large field on the page warning that the file is not to be used (or whatever), which is hidden using Acrobat JavaScript.
    Be aware that we are now dealing with a very large set of PDF readers.
    Included with computers: Mac OS Preview, Windows Reader.
    Included with browsers: Chrome, Firefox.
    Included with portable devices.
    Anyone who gets a computer these days in fact gets a PDF viewer which is bad with forms. You need to give them a compelling reason to download extra software. (Or, frankly, give up on PDF forms. I think their day has passed for a general audience who could fill in a browser form).

  • How to stop someone from filling out pdf form multiple times?

    My customers order my service by down loading a .pdf form. They then fill out the form and submit the form to my email. How do I stop a customer from submitting the form multiple times. I would like for the customer to submit the form only once filled out. If I need more info I could follow up to their order manually via email. Thanks for your help!

    One of the main reasons why you have a customer posting multiple submits would be because for some reason he/she doesn't know the first one was successful.
    Add a property your form to record whether or not a valid submit has already happened. Use script to set that property on submit. Check each time the submit operation is fired to see if the property is set. If it is display an error dialog and stop the submit from occurring.
    If someone wants to open multiple copies of your form and fill it out and send it to you, well there's nothing you can do about that.

  • Why can't i see the information entered into a PDF form that was created?

    I have created a fillable form and when the individuals complete the form and send it back, it shows blank until you click in each box, but you can't print it off with all of their information as it doesn't show on the print?  Did i do something wrong when i created it?

    This is typically an issue when a person uses a non-Acrobat product (Preview on the Mac or NitroPDF on Windows, for instance) to fill out the PDF form.
    Somewhere at the beginning of your form, let the users know they must use Adobe's free Reader or one of their commercial products: Acrobat Standard (for education) or Acrobat Pro to complete the form. That, or just convert it to a web form, with instructions for them to print each page as they move along.
    There could be a different reason, but this is the most common.
    I hope that helps,
    Brian

  • Information about javascript in pdf forms

    Hello folks. Could anybody tell me where i can find information about application javascript language in pdf forms? I've visited adobe.com and found a lot of pdf articles but they are really useless. I want to find about object model of pdf form, about frequent used operators.

    Hi Konstantin,
    I think this could help you:
    LiveCycle Designer Scripting Basics http://www.adobe.com/devnet/livecycle/articles/lc_designer_scripting_basics/lc_designer_scripting_basics.pdf
    Adobe XML Form Object Model Reference: http://www.adobe.com/devnet/livecycle/articles/Adobe_XML_Form_Object_Model_Reference.pdf
    Michal

  • Open another pdf from an existing pdf form

    Hi Experts,
    I have a complex 10 page interactive form with lots of user entered fields (100s of them) - on field validation I want to show another pdf having all the details of the invalid entries in the parent form. xfa.host.messageBox() does provide me with a popup, but the no of fields make it unsuitable for showing in a messageBox() instead I want it to be displayed in a separate pdf form which will open up once user clicks submit button on the form.
    Also I would like to know if there is any way to link the second form to the first one so that when the user clicks on any entry of the validation error log in the second form he will be directed to the first form with the field having missing entry or wrongly populated being highlighted.
    Thanks in advance.
    Regards
    Rohit

    Hi Rohit,
    Visually you can change the look and feel of the support pages, so that the user knows the form from the support:
    Here is a form with a help button. The help pages are normally hidden and the users only sees these pages when they explicitly ask for them. Hitting the button will make the help pages visible and move the focus to the first help page.
    The help pages have a blue background (the colour is visible on the screen, but doesn't print off - save ink):
    Niall

  • Capturing information from the Resource Object forms

    Hello,
    I'd like to capture information (dburl, dbdriver,username and password) from my resource objects to use in a class i'm developing through the API.
    However, I failed to find any methods in API to get this information... does anyone know how to retrieve this?
    Thanks in advance,
    Tomic

    Hi,
    I am not very clear about your question.The information below is usually store in IT Resource.If these information is store in IT Resource you can use tcITResourceInstanceOperationsIntf.
    What is your business drive for getting this information from resource object form.Can you explain me so that I can have better answer.
    Regards
    Nitesh

  • How can I auto export a PDF File using the "Smallest File Size" preset and set the Exported File Name based on information from an Imported PDF?

    Greetings all,
    I am trying to create a script to automate a PDF export process for my company for inDesign. I’m fairly new to inDesign itself and have no previous experience with javascript, although I did take C++ in high school and have found it helpful in putting this code together.
    We have an inDesign template file and then use the Multi-page PDF importer script to import PDF files. We then have to export two version of each file that we import, then delete the imported file and all of the pages to reset the template. This has to be done for nearly 1000 pdf files each month and is quite tedious. I’m working on automating the process as much as possible. I’ve managed to piece together code that will cleanup the file much quicker and am now trying to automate the PDF exports themselves.
    The files are sent to us as “TRUGLY#####_Client” and need to be exported as “POP#####_Client_Date-Range_North/South.pdf”
    For example, TRUGLY12345_Client needs to be exported as POP12345_Client_Mar01-Mar31_North and POP12345_Client_Mar01-Mar31_South.
    There are two templates built into the template file for the north and south file that are toggled easily via layer visibility switches. I need to get a code that can ideally read the #s from the imported Trugly file as well as the Client and input those into variables to use when exporting. The date range is found in the same place in the top right of each pdf file. I am not sure if this can be read somehow or if it will have to be input manually. I can put North or South into the file name based on which template layer is visible.
    I am not sure how to go about doing this. I did find the following code for exporting to PDF with preset but it requires me to select a preset and then type the full file name. How can I set it to automatically use the “Smallest File Size” preset without prompting me to choose and then automatically input some or preferably all of the file name automatically? (If the entire filename is possible then I don’t even want a prompt to appear so it will be fully automated!)
    PDF Export Code (Originally from here: Simple PDF Export with Preset selection | IndiSnip [InDesign® Snippets]):
    var myPresets = app.pdfExportPresets.everyItem().name;
    myPresets.unshift("- Select Preset -");
    var myWin = new Window('dialog', 'PDF Export Presets');
    myWin.orientation = 'row';
    with(myWin){
        myWin.sText = add('statictext', undefined, 'Select PDF Export preset:');
        myWin.myPDFExport = add('dropdownlist',undefined,undefined,{items:myPresets});
        myWin.myPDFExport.selection = 0;
        myWin.btnOK = add('button', undefined, 'OK');
    myWin.center();
    var myWindow = myWin.show();
    if(myWindow == true && myWin.myPDFExport.selection.index != 0){
        var myPreset = app.pdfExportPresets.item(String(myWin.myPDFExport.selection));
        myFile = File(File.saveDialog("Save file with preset: " + myPreset.name,"PDF files: *.pdf"));
        if(myFile != null){
            app.activeDocument.exportFile(ExportFormat.PDF_TYPE, myFile, false, myPreset);
        }else{
            alert("No File selected");
    }else{
        alert("No PDF Preset selected");
    So far my code does the following:
    1) Runs the Multi-Page PDF Import Script
    2) Runs PDF Export Script Above
    3) Toggles the Template
    4) Runs #2 Again
    5) Deletes the imported PDF and all pages and toggles template again.
    It’s close and much better than the original process which was almost 100% manual but I’d like to remove the Preset prompt from the PDF script and have it automatically select the “Smallest File Size” preset. and then if there’s a way to have it auto-fill in the file name so no user input is required at all other than selecting each file to import. (If there’s a way to setup a batch action for the multi-import script that would be even better!)
    Thanks in advance and if there’s anything else I can provide that would help please let me know! Even a nudge in the right direction will be a big help!

    If you hold down the option key, it will typically show the location. Or you can often hit option-return on the file and it will reveal the file in the Finder, instead of opening it.
    Final option is to open it, and just option-click the filename in the toolbar of Preview and it should show you the location.
    It's probably an attachment to an email you've received. If you have Mail set to cache emails and their attachments it'll be stashed in a subdirectory of ~/Library/Mail. Which is fine.

  • Save as Word from a fillable PDF form - information missing from cells

    I have created fillable forms in InDesign (6) and then exported these as PDF.  I have opened the PDF in Acrobat X Pro as fillable forms and resaved.  I reopen the file and complete the forms then resave followed by a "Save As" Word Doc.  When I open the Word document all of the information created in InDesign is there but none of the information that was inserted into the fillable form cells appears.  How do I save as with ALL of the information in the Word document?

    The basic idea is that we are sending staff out to do inspections of locations looking at very specific pieces of information that needs to be captured.  It's a series of about 80 +/- questions and observations.  Some are simple "check the box" and others are write a paragraph describing something.  It needs to follow a specific format in a specific order.  This will be repeated at multiple locations.  The information is then brought back, reviewed and analyzied followed by a report to the client on the work.  Client wants it back to them in a Word document.

  • Difficulties of obtaining informations from some computers

    We have installed MAP, we have "run" the first option ("identity computers that ...") but at the end of the inventory, some WMI Status are "Failed - Connection time out" and others are "Failed - RPC Server Unavailable", one is "Failed - Access Denied" and 3 are "Failed - Other Reasons".
    We have also seen that "Computers running Windows XP Home edition cannot be inventoried and assessed because remote WMI connections are not allowed to computers running this version of Windows XP".
    So we have done a test and apparently the problem comes from Win XP Firewall but we can't disable it on each computer...
    1) Can somebody explain me what  could be the reasons of each "failed" of WMI status?
    2) Has somebody a solution to obtain results (with GPO or anything else) without disabling manually WinXP Firewalls on each computer ?
    Thank you in advance for your help!

    Hello Jean-Michel
    You can shared this information, because I make inventory of several XP, but I receive the same messages.
    Thank
    Hugo Monge

Maybe you are looking for