OCCI StatelessConnectionPool DestroyMode::SPD_FORCE usage scenario

OCCI version: 11.2
OS environment: SUSE Linux Enterprise Server 11 SP2
Oracle database: Oracle 11g R2
Previously I use default option to terminalConectionPool by "envirnoment->terminateStatelessConnectionPool(pool)", but if there is a busy connection and at the same time the NIC is disabled by shell command "ifconfig eth0 down", the error "ORA-24422" is thrown.
Now I need to shutdown all connections forcefully by using DestroyMode::SPD_FORCE, but according the document, it says "SPD_FORCE indicates that any busy connections in the pool are forcefully terminated and the pool is destroyed; the user loses memory corresponding to the number of connections forcefully terminated."
Does the "loses memory" means "memory leak"? In application or in OCCI library?
Is anybody knows the background, please help!!
Thanks in advance.

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Edited by: Philip Stoyanov on Nov 26, 2008 1:40 PM

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Hi all,
Starting with some background:
I have an application that has been running on 32-bit Linux server for years without problem, a few weeks ago it was ported to 64-bit RHEL 5.5 (compiled with -m32). Now with the application in the new environment some processes are growing in memorysize.
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Examples:
==30114== Use of uninitialised value of size 4
==30114== at 0xA61BAD7: ztcedecb (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0xA61B1E2: ztcedencbk (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0xA61AA0A: ztcebn (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0xA61A561: ztcen (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8DA9725: ztceenc (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8E68920: ztcrbm (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8E684D5: ztcrbh (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8E68393: ztcrbp (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8E682C6: ztcr2seed (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8E6827F: ztcrseed3 (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8DAA24A: ztcsh (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x99727D7: kpucpcreate (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
And:
==30114== Conditional jump or move depends on uninitialised value(s)
==30114== at 0x8E69BBC: ztvo5ke (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8D55E68: kpu8lgn (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8D53E56: kpuauthxa (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8D536DB: kpuauth (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x996EB99: kpucpinithstnode (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x996FFB1: kpucpcrecons (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x9972871: kpucpcreate (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x9821048: OCIConnectionPoolCreate (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x7BFB896: oracle::occi::ConnectionPoolImpl::initialise(oracle::occi::EnvironmentImpl*, void*, unsigned int, void*, unsigned int, void*, unsigned int, unsigned int, unsigned int, unsigned int) (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libocci.so.11.1)
==30114== by 0x7BFBB79: ZN6oracle4occi18ConnectionPoolImplC9EPNS015EnvironmentImplERKSsS5_S5_jjj (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libocci.so.11.1)
==30114== by 0x7BFBAC7: oracle::occi::ConnectionPoolImpl::ConnectionPoolImpl(oracle::occi::EnvironmentImpl*, std::string const&, std::string const&, std::string const&, unsigned int, unsigned int, unsigned int) (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libocci.so.11.1)
==30114== by 0x7BF2C13: oracle::occi::EnvironmentImpl::createConnectionPool(std::string const&, std::string const&, std::string const&, unsigned int, unsigned int, unsigned int) (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libocci.so.11.1)
And:
==30114== Conditional jump or move depends on uninitialised value(s)
==30114== at 0xAC3B2A5: CMP_RecomputeLength (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libnnz11.so)
==30114== by 0xAC3B9EC: CMP_Divide (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libnnz11.so)
==30114== by 0xAC3B5BA: CMP_ModularReduce (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libnnz11.so)
==30114== by 0xAC3A2E6: Alg_ComputeModQ_GHash (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libnnz11.so)
==30114== by 0xAC3AA30: A_X931RandomGenerateBytes (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libnnz11.so)
==30114== by 0x8E681F0: ztcr2rnd (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8DAA260: ztcsh (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8CD0125: kpusattr (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x8CE96CD: OCIAttrSet (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libclntsh.so.11.1)
==30114== by 0x7BF6184: oracle::occi::ConnectionImpl::openConnection(OCIEnv*, OCIError*, void*, unsigned int, void*, unsigned int, void*, unsigned int, void*, unsigned int, unsigned int, void*, unsigned int, oracle::occi::Connection::Purity, oracle::occi::StatelessConnectionPool::PoolType) (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libocci.so.11.1)
==30114== by 0x7BF9C29: ZN6oracle4occi14ConnectionImplC9EPNS018ConnectionPoolImplERKSsS5_ (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libocci.so.11.1)
==30114== by 0x7BF9AD1: oracle::occi::ConnectionImpl::ConnectionImpl(oracle::occi::ConnectionPoolImpl*, std::string const&, std::string const&) (in /soe3/opt/oracle-1/product/32bit-client-11.2.0.2/lib/libocci.so.11.1)
There has been quite a few changes due to the new server. New compiler (gcc) from version 2.96 to 4.1.2, new version of oracle client 10g to 11g (11.2.0.2), new version of OCCI (also 11.2.0.2). The applications sourcecode is pretty much unchanged though, and that is why I turn to all of you for help.
Is there anyone who knows anything about this problem and how to even start to fix this leak (if it even is in OCCI)?
I can supply sourcecode and/or logs if needed. It is quite a lot of complex code so it might take me a while to sort out the relevant code though...

Thanks for your input! Tough this post is from some time ago this is still an issue for me I'm afraid, so I appreciate all the help I can get.
I have stripped down the code to just the basic functions needed to replicate the problem. The pool creation and connections are the same as in our application (which is unchanged since before the porting). Though the following code makes no indications of a leak when run through Valgrind, it still grows when checked in "top". It could be that I stripped the code too much, but this is pretty much what our application does. It creates a database lock (not in this code), creates connection, (read table), terminates connection and release lock every 6 seconds to check if there is any new assignments added...
#include <iostream>
#include <string>
#include <occi.h>
using namespace oracle::occi;
using namespace std;
Environment *env;
ConnectionPool *connPool;
Connection *con;
int x, loopnr;
string usr = "test_user";
string pwd = "test_pw";
string url = "dbtest";
void run(int x) { // Run loops
for(int i=0; i<x; i++){ // Loop connect and disconnect x number of times
try {
fflush(stdout); // Update console row for count value
con = connPool->createConnection (usr, pwd); // Connect
usleep(100000);
connPool->terminateConnection (con); // Disconnect
cout << "\r"; // Update console row for count value
cout << loopnr << endl; // Print number of loops done
usleep(100000);
loopnr++; // Count number of loops done
catch(SQLException ex) { // Exception handling
cout<<"SQLException"<<endl;
cout<<"Error number: "<< ex.getErrorCode() << endl;
cout<<ex.getMessage() << endl;
int main(int argc,char* argv[]) {
cout << "IN --- main()\n";
if(argc == 2) { // Read number of loops as argument...
x = atoi(argv[1]);
else { // ...or run loop 200 times if no args
x = 200;
try{
env = Environment::createEnvironment (Environment::DEFAULT); // Create environment
loopnr = 1;
connPool = env->createConnectionPool(usr, pwd, url, 1, 2, 1); // Create pool
run(x); // Run loops
catch(SQLException ex) { // Exception handling
cout<<"SQLException"<<endl;
cout<<"Error number: "<< ex.getErrorCode() << endl;
cout<<ex.getMessage() << endl;
env->terminateConnectionPool (connPool); // Cleanup Pool when done
Environment::terminateEnvironment (env); // Cleanup Environment when done
cout << "\nUT --- main()\n";
return 0;
Above code is built with the following makefile:
ORACLE_HOME=/opt/oracle/product/32bit-client-11.2.0.2
CXXFLAGS = -Wall -m32 -g -fPIC \
-I$(ORACLE_HOME)/rdbms/public
LDLIBS = -L$(ORACLE_HOME)/lib/ -locci \
-L$(ORACLE_HOME)/rdbms/lib/ -lclntsh
LDFLAGS = -m32
default: all
Sample: Sample.cc
all: Sample
clean:
rm -f Sample *.o
Hopefully someone can make sense out of this....
Edited by: StLa on 2011-nov-23 04:57

SQL Server 2012 - RESOURCE MONITOR / PREEMPTIVE_XE_CALLBACKEXECUTE high CPU usage

Hello,
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Running the following script:
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select
tblSysprocess.spid
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, tblSysprocess.physical_io
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from master.dbo.sysprocesses tblSysprocess
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Hello,
The following query may help us identify extended events or audit configurations running on that SQL Server server that are producing that high CPU usage scenario.
SELECT
s.name
AS 'Sessions'
FROM
sys.server_event_sessions
AS s
WHERE
s.name
<> 'system_health'
and s.name
<> 'AlwaysOn_health';
Hope this helps.
Regards,
Alberto Morillo
SQLCoffee.com

License Usage on CWMS Version1.5 - 50 Port Deployment without IRP

I am not able to understand how the license usage is being accounted in CWMS 1.5.
Currently I have deployed CWMS - 50 Port without IRP. The CWMS 1.5 is integrated with CUCM 7.X. There are 3 hosts configured on the system and the license count is increasing for every meeting that is scheduled. The license count increases only when the first participants joins the meeting.
I have tested a few scenarios -
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2. I have hosted another meeting at a different time and did not join the meeting. Other participants joined the meeting and the license count increased by '1'
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I am currently refering the licenses usage scenarios posted on Cisco and has not found any resemblance.
http://www.cisco.com/en/US/docs/collaboration/CWMS/b_planningGuide_chapter_0111.html
Request your help in clarifying how the license usage counts increment.
Thank you.

Hi Joseph and Benjamin,
I am not sure whether you have got the answer for this already, anyway, here is the explanation.
There is a defect opened for incorrect license count shown in the CWMS dashboard. You can check the defect details in the link below,
https://tools.cisco.com/bugsearch/bug/CSCul57521
Our development team analyzed the above defect and identified the root cause of this issue as another defect. The defect details can be seen in the link below,
https://tools.cisco.com/bugsearch/bug/CSCul03486
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http://developers.sun.com/prodtech/javatools/jscreator/reference/docs/help/2update1/components/advanced_list.html
We would like to know the following from you :-
1) Are you using these Advanced Components in applications you are building? If so How and Where?
2) Did you face any challenges while using them?
3) Did you find any special usages/scenarios for using these components?
Thanks for all your inputs and for joining in the discussion.
K


What would you like in the documentation? Do you have specific questions about particular components? Do you want examples? What's missing from the online help at http://developers.sun.com/prodtech/javatools/jscreator/reference/docs/help/2update1/components/advanced_list.html?

DID YOU KNOW?? - ABOUT DATAPROVIDER COMPONENTS IN THE PALETTE??

Hi All,
DID YOU KNOW??
Practically all applications entail accessing data of some sort, often data stored in a relational database table or some sort of list, such as a vector or an array. Usually you need to read in data from the data source, but many times you have to update that data, too. The Sun Java Studio Creator integrated development environment, as another enhancement to its application model, provides data provider components that simplify accessing data sources, regardless of whether the data source is a relational database table, flat file, web service, vector, array, or some other type of data store.
A data provider component is a nonvisual abstraction for wrapping sources of data, and it represents a more generic and flexible data binding mechanism. A glance at the Palette indicates that there are many different kinds of data providers available to you. These include data providers for cached RowSets, ResultSets, lists, arrays, maps, table rows, and method results.
These data providers constitute a layer between a web application's components and its persistence tier, such as a database table, Array object, or Enterprise JavaBean object. This layer enables you to access data in a consistent way, even though data may come from different sources.
Lets briefly discuss the CachedRowSetDataProvider
The CachedRowSetDataProvider Component
A CachedRowSetDataProvider is a wrapper to data held in a CachedRowSet. The primary purpose of a CachedRowSetDataProvider is to facilitate binding to components in the IDE. A CachedRowSet stores the data retrieved from a database. In fact, the only information held by the CachedRowSetDataProvider is a cursor position into the CachedRowSet. Multiple CachedRowSetDataProvider instances can reference the same CachedRowSet, and each instance will have its own cursor position into the CachedRowSet.
Learn more :-
Working With Data Providers
http://developers.sun.com/jscreator/learning/tutorials/2/dataproviders.html
Data Provider Components in Java Studio Creator
http://developers.sun.com/jscreator/reference/fi/2/data-providers.html
Using CachedRowSet and CachedRowSetDataProvider in the Sun Java Studio Creator IDE
http://developers.sun.com/jscreator/reference/techart/2/insert_row_in_table.html
We would like to know the following from you :-
1) Which of the DataProviders are you using in applications you are building? Also How and Where?
2) Did you face any challenges while using them?
3) Did you find any special usages/scenarios for using these components?
4) Do you have any feedback/comments/improvements which you would like to see with using Dataproviders?
Thank you for all your inputs and for joining in the discussion.
K

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Venue 11 Pro - Slim Keyboard not behaving as expected or it should.

I recently received the slim keyboard from dell for my Venue 11 Pro - Baytrail tablet. Overall I like the quality and functionality, although I too like others have encountered the intermittent non-functional keyboard, but that's not the subject of this post.
I have noticed a couple items in its behavior that don't work as you would expect and I hope can be corrected via software.
1. When the keyboard is attached but folded back behind the tablet (ie the keyboard is not in use) the on screen keyboard will not appear. This makes it hard to use the device as a tablet as anytime data entry is required you need to unfold the keyboard and hold it somehow while you type then fold it back behind the screen to continue tablet use. When folding the keyboard behind the unit its just as important to make the on screen keyboard available as it is to stop the keyboard itself from functioning, right now the keyboard stops working as it should be no alternative input is available.
2. In much the same way as item #1. When the keyboard is attached but folded back behind the tablet orientation is locked so the screen will not rotate to portrait or landscape mode at need. So if you were carrying it with the cover / slim keyboard on and opened it up, folding the keyboard behind the screen the screen is stuck in landscape mode. The only method ive found to change its orientation is to go to desktop and run the intel graphics app to edit the orientation.
Combined this makes the slim keyboard worse than useless in several usage scenarios. I want the slim keyboard for the occasional need to input more data than is practical on the touch screen AND to protect the tablet.... but if your usage is more tablet than notebook you will find yourself constantly working around these limitations.
You have a great product here, but you really need to take a page from the surface playbook here. They kind of set the standard and expectations for how keyboard covers on tablets should work and while I really like the hardware the usage is awkward as it stands.

Just got our first Venue 11 into the office and was very disappointed to find this thread already active. Yes, this is a very simple use-case where someone will have the slim keyboard connected and then flip it back to use the onscreen keyboard for the modern UI. Auto screen rotation and pop-up onscreen keyboard really are a must when the keyboard is flipped back. Not sure how that very basic behavior could have been missed in testing. Hoping for a resolution soon...

Open letter to Cisco regarding the UC320 platform

Cisco,
I have never in my life been exposed to a "production" piece of equipment with so many bugs, missing features and oddities as the UC320. While I am sure many of you are working hard to reign in the problems, this platform is an utter embarrassment that should be in the preliminary alpha stages, not a channel product being sold to end users.
It is clear that Cisco has little understanding of how SMALL business works and how SMALL partners work with small business customers. A larger partner may be able to string a larger business along with promises of bug fixes and feature additions while charging them to make things right and.or padding the overall cost to account for the callbacks. True small businesses don't have the time, patience or money to deal with problematic hardware. When a partner sells a small business a piece of technology, it better work (at a reasonable cost) or the technology and the partner are out the door.
I was extremely excited when this system was announced and saw great potential for small business customers and an alternative to the Avaya Partner IP and other platforms targeted at the same demographic. I jumped in and put a UC320 in the office of one of my small customers. This whole experience has cost me the trust of a client and is going to end up costing me $3000-$4000 out of pocket (hardware, labor, travel) to make things right with the customer.
As it stands, countless hours have been spent trying to get this system to operate in a reasonably stable and productive manner. At this time the UC320 system has been reset and reconfigured in KEY mode (this time using 2.1.3(0), as the problems with steering digits, call routing and redial in "hybrid mode" made the system more than a little cumbersome to use. Now in KEY mode, caller ID only works on some stations AFTER a call is picked up. On one station, incoming calls are somehow routed to the "Phone Monitor" buttons instead of the "Shared FXO Line" buttons. The user has to press the monitor button to pick up a call, but the call does not always ring at the station so she has to watch for the lights. While the caller ID functionality is a bit better after the latest firmware update, it is still far from working properly. These basic call routing problems are not reasonable and not acceptable, period. The customer is tired of "we are working on it" and so am I.
Other problems (to mention a few):
The GUI is full of buggy behavior. One example if many: The impendence matching dialog only works the first time around and then the GUI loses track of what it is doing and must be reset.
It takes 7-10 minutes for the GUI to load to the login screen over a remote connection. The UC320 is connected to a Verizon DSL, while not blazing fast it is a decent connection. Initial GUI loading on the LAN is almost as bad.
The IE9 product that ships with every new Windows computer is not compatible with the GUI. This is not reasonable.
The AA is somewhat unpredictable with regard to picking up calls and sometimes results in a busy tone and dropped call, even if the call is the ONLY call on the system. Sometimes the prompts are garbled and sometimes the AA does not even pick up.
Steering digit redial issue - still not addressed. Redial on hybrid mode is useless, as is the phonebook.
Caller ID only works part of the time, yet on every other system I have ever used, it works 100% of the time. This is not acceptable.
Answered calls on shared FXO lines show as MISSED on other stations with those lines. The workaround: remove the missed calls display feature. This is not acceptable.
Thus UC320 is not happy unless it is the only router, DHCP and DNS client on the LAN. The grayfield implementation appears to fail no matter what LAN topology and equipment are used. This device is far from friendly to the typical SBS or existing LAN with a dedicated DNS and/or DHCP server.
The handsets have a cheap feel to them compared to the Avaya and other competitors phones.
The sound quality of the ringtones is almost laughable if not sad
The speakerphone quality and overall voice quality are not as good as the competition's.
The filtering functionality of the logging feature does not appear to work properly
Firmware updates often result in a HANG condition where either the GUI needs reset, the system needs a physical reset and/or sometimes defaulted
Firewall port forwarding rule oddities where a rule is deleted from the gui but is still active in the firewall, yet the inability to easily use another data router to work around this problem.
The inability of the device to properly use the LAN port for INTERNET based functionality (Time for example) if the WAN port is NOT connected,
countless other 'issues" raised in the support forum and other venues...
These are ALL very basic functions that one would expect to be fixed BEFORE a basic telephone system platform is released for production. It is absolutely unreasonable for a CUSTOMER to have to put up with a system this buggy and it is absolutely unreasonable for a partner to have to devote this much time and money to getting system to work at even a very basic level of functionality.
To repeat the scenario: This config is as basic as it gets running 2.1.3(0) with (3) system phones, (3) users, (2) pots trunks and that's it. There are no odd call routing scenarios, no complex AA rules or schedules (in fact the AA is defaulted, including prompts). All (3) system phones have BOTH shared FXO lines (KEY MODE). Each and every firmware version has been tried and the system has been defaulted numerous times. The system fails to meet even the most basic expectations of myself or the end user and has become a sore spot between our company and a very good client.
I am somewhat baffled, if not outright bothered by the fact that this device is riddled with so many problems and the fixes are taking so long to be implemented, if at all. I have been asked (ordered) by the customer to get this "hunk of crap" out of their office and replace it with something that works "at no additional cost". I could not agree with the customer more...
A very unhappy Cisco Partner.
William Burnett

To William (and Cisco,)
Honestly, I like Cisco.
I like their "openess" (you can find documentation and help on almost anything anywhere), the contribution they make to industry by their huge R&D effort (more than all their competition combined....or so I've been told...), the accessibility and responsiveness of some of their key people in the distribution channel, and yes, I like the ecosystem in terms of support, tons of free education and sales support for both their SMB and classic enterprise solutions.
Having said that, I thank God for people like William Burnett, who I am sure opened the eyes of many partners about the things that are horrendously wrong with some of the products in the SMB portfolio, most notably the UC320. I think it is fair to say, that William has effectively "killed" it (the UC320) in it's present incarnation. That is, unless Cisco, decides to really rise to the challenge and fix a product that at first seemed ideal for the small enterprise, but which was poorly implemented in terms of QC and in some cases design.
We certainly are not going to be touching the UC320 with a 10ft pole now Nobody wants (or can afford to) get a bad name by selling "trouble" to your Mom&Pop shops or to people whose trust you worked hard to gain and who are really depending on you to deliver. Not in this economy....not ever.
Coming from a Nortel telephony background, its really hard to accept that having to respond to trouble calls or complaints continuously from customers when Nortel products worked so reliably. In fact, Nortel Norstar is so reliable as a key system that people joke , that's why they went out of business, they couldn't generate enough turnover in new sales on account of people holding on to their Norstar's forever.
As a seller/installer/user of Cisco voice (UC540) and CME there are a couple recommendations I would like to make to Cisco:
1)Private line emulation - inability to transfer or conference calls on a private line. (using the TRUNK XX command) on the CME/UC500 platforms needs to be significantly improved in order to keep up with the competition:
for one, when you select a private line and make a call you cannot transfer that call. Every other system I have worked with allows you to do this. This for me is a glaring "defect/design flaw". I spent a lot of time trying to get this "fixed" as I couldnt believe that Cisco would just omit such a basic function when all their competition has it. (You dont even think about this when dealing with other systems.) Its just expected.
2)Private line emulation - Inability to reflect the dialed number in the Call Detail Records for calls made via a "private line". If you select a private line on the UC500 or CME and make a call, the dialed number would not show up in the CDR. I have programmed systems from Nortel (Norstar, BCM,CS1000), Avaya - (IP Office 500, Partner Plus, and S8x00 Communication Servers) as well as various systems from Mitel and
Panasonic . The CDR packages for these systems are very well implemented and documented. Cisco's systems are well documented as well, but this is an area of the implementation where Cisco falls behind the competition. I am sure this can be fixed, but for some reason, despite a number of requests, it hasnt.
In trying to understand why it is Cisco, with such a huge R&D budget, can't seem to get some things working properly that the competiton has long ago solved and moved on with, I have come to the conclusion that it must be that Cisco propably didnt tap enough of the right (human) resources when it was developing its voice portfolio, and the lack of industry experience shows up in some random places. Sad to say, not paying attention to some of these details, to real world usage scenarios, makes what would be an otherwise super product, just good enough.
Cisco is the biggest networking vendor on the planet. People have a right to have high exectations of Cisco. Their marketing also conditions users and partners to expect more when using their solutions. While we accept that no one is perfect, not even the mighty Cisco, I think most of the complaints and dissapointment expressed in this forum, on this particular thread, are justified because there is a strong feeling that if Cisco can be such a trailblazer with their enterprise portfolio, that they should have understood the importance of ensuring and enforcing good quality control in the design and manufacture of the SMB portfolio. I honestly hope someone from "Corporate" or high enough to make a differnce, looks at this thread started by William and uses it to inspire the will to fix what needs to be fixed to redeem the UC320 in whatever incarnation, in the eyes of its partners (even former ones....such as William)and customers. This is beginning to look like a textbook case of how not to do product development.

OCCI StatelessConnectionPool DestroyMode::SPD_FORCE usage scenario

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