Occurred while executing line 5 of valid BeanShell script

Question

Hello Everyone,
I am a newbie to Endeca Guided Search. I had created a new Developer project.
I updated its input source, Properties and Dimension. after doing this when i go to my application directory
C:\apps\TestApp\control> and try to execute initialize_services.batb
I am getting the following error.
[06.20.12 12:15:57] SEVERE: Utility 'emgr_update_update_mgr_settings' failed. Re
fer to utility logs in [ENDECA_CONF]/logs/shell on host ITLHost.
Occurred while executing line 5 of valid BeanShell script:
2|
3| if (ConfigManager.isWebStudioEnabled()) {
4| log.info("Updating Oracle Endeca Workbench configuration...");
5| ConfigManager.updateWsConfig();
6| log.info("Finished updating Oracle Endeca Workbench.");
7| }
8|
[06.20.12 12:15:57] SEVERE: Caught an exception while invoking method 'run' on o
bject 'InitialSetup'. Releasing locks.
some one please help me solve this.
following is the Dgraph1's configuration from AppConfig.xml
<dgraph id="Dgraph1" host-id="MDEXHost" port="15000">
<properties>
<property name="restartGroup" value="A" />
<property name="updateGroup" value="a" />
</properties>
<log-dir>./logs/dgraphs/Dgraph1</log-dir>
<input-dir>./data/dgraphs/Dgraph1/dgraph_input</input-dir>
<!-- <update-dir>./data/dgraphs/Dgraph1/dgraph_input/updates</update-dir> -->
</dgraph>
some one please help me solve this.

Answer 1

Usually this happens when a under privileged user tries to access particular service, or folders.
Please try
1) Grant user access to the service account (since it is windows) if current user is not local administrator.
2) Check out folder permissions
3) Check your system path
We had faced similar problems of ‘Releasing locks’ where some changes were made by "root" user and the service was expecting "endeca" user(On Linux system). The solution that worked for us was to taking ownership of the entire endeca installation directory to "endeca" user.