Odd behavior on web template used to update real-time cubes

Hello all
This is my first time posting on this forum so please excuse any blunders.
I have a situation wherein 2 queries (one built on an aggregate level which is set up on a multiprovider containing a real-time cube and the other built on an aggregate level set up directly on a real-time cube) are being used to update data. For both of these queries, I'm trying to fill in fields such as user, created by, time, date etc. These fields are being filled in the custom class "ZCL_LOC_CR_LINE_ITEM" and all of the settings are correct for the aggregation level/infoproviders.
However, I'm encountering 2 problems. Firstly, for one of these queries on the web template, the fields I want filled are not getting filled in by the exit. In fact, I put hard-code break points in the exit's DERIVE method but the control is not even going in there. But for the other query, the control flows into the user-exit correctly when I hit the return key after populating all of the remaining characteristic fields on the input screen. Secondly, for the first query, the fields are not input-enabled. But I've set up both queires to be more or less similar in the sense that the fields to be populated in the user-exit are not on the query screen etc. I'm stumped and would appreciate some help from the experts out there.
Regards
Sam

Regarding yor first quesiton, if the exit is not being reached, then most likely you have not correctly defined the characteristic relationship in the planning modeler. For it all to work, go to the planning modeler for the infoprovider that you are deriving the characteristics. Ensure that your source characteristics are all contained in the aggregatin level being used by the planning query in question. Also ensure that none of the target characteristics are contained in the aggregation level.
Also, make sure that the "inactive" checkbox is not marked for the individual characteristic relationships.
Note that whether or not the query is on an multiprovider or a real-time sube, the characteristic relationships are always defined directly on the underlying real-time cube.
Regarding the second question, for a query to be input-ready:
-There must be a real-time cube in the query directly (or indirectly via mutliprovider)
-The query must start up in change mode (or be switched into change mode)
-Cell(s) must be defined as input ready either by their settings in the row or column
-Every characteristic in the aggregation level must be fully qualified (including currency,UOM, or any nav attributes used as selections)
- note that when using a mulitiprovider, it is necessary to specify the real-time infocube name in the planning cell/row/col selections
If all of the above are met, try drilling down in the query once it is presented and see if anything is unaccounted for

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