OEM_Agent DST problem with window server 2003

Question

Hi,
I didn't apply the dst patch to my OEM and Agent, system administrator said he applied the OS patch. so as expected, after the reboot of server, the oem_agent won't start any more.
the error message:
'Mon Mar 19 12:40:14 2007::The agentTZRegion value in E:\OEM_agent10g\agent10g/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute 'emctl resetTZ agent' and also execute the script mgmt_target.set_agent_tzrgn(<agent_name>, <new_tz_rgn>) to get the value propagated to repository -----
I am on eastern timezone.
Following the Metlink note 401834.1"Workaround to EM Agent Restart Problem Due to a Daylight Savings Change".
I did ' emctl resetTZ agent on my target machine.
then, I run ' exec mgmt_target.set_agent_tzrgn('server123:3872','Etc/GMT+4');
It's not helping.
On window, the time is right, but the timezone is still set as 'GMT-5'.
A querry shows:
select timezone_region from mgmt_targets where target_name='server_name':
TIMEZONE_REGION
America/New_York
If I do exec mgmt_target.set_agent_tzrgn('server123:3872','Etc/GMT+5' , it's still not working....
Any one has any suggestion? I thought window should have different timezone after apllying the DST patch?
Thanks in advance

Answer 1

Hi, mnazin:
Thanks for helping.
Here is the last entry on emagent.trc
2007-03-21 15:05:34 Thread-2232 DEBUG TargetManager: In getTypeAndNameForHostTarget
2007-03-21 15:05:34 Thread-2232 DEBUG TargetManager: getTypeAndNameForHostTarget found host, xxxxxxxxxxx
2007-03-21 15:05:34 Thread-2232 WARN collector: Regenerating all DefaultColls
2007-03-21 15:05:40 Thread-2232 ERROR upload: Failed to upload file A0000001.xml, ret = -6
2007-03-21 15:05:40 Thread-2232 ERROR upload: 3 Failures in a row for A0000001.xml, we give up
2007-03-21 15:05:40 Thread-2232 ERROR upload: Error in uploadXMLFiles. Trying again in 72.00 seconds or earlier.
2007-03-21 15:05:42 Thread-860 WARN upload: FxferSend: received fatal error in header from repository: https://xxxxxxxxxxxxxxxx:1159/em/upload
FATAL_ERROR::500|ORA-20603: Updating timezone region of a target is not supported. Use mgmt_target.set_agent_tzrgn() API to modify the timezone region.(target name = xxxxxxxxxxxxxxxxx:3872)(target type = oracle_emd)(new tzrgn = America/New_York)(old tzrgn = america/new_york)
ORA-06512: at "SYSMAN.CHECK_DUPLICATE_TARGETS", line 92
ORA-04088: error during execution of trigger 'SYSMAN.CHECK_DUPLICATE_TARGETS'
2007-03-21 15:05:42 Thread-860 ERROR upload: number of fatal error exceeds the limit 3
2007-03-21 15:05:42 Thread-860 ERROR upload: agent will shutdown now
2007-03-21 15:05:42 Thread-860 ERROR : Signalled to Exit with status 55
2007-03-21 15:05:42 Thread-2772 ERROR main: EMAgent abnormal terminating
--where is emoms.trc located?   in Oracle_agent/sysman/log, I don't see that file.