OEM12c Self-Service App and OVM3

Good afternoon,
Currently I have an OVM3 cluster up and running, managed by an OEM12c instance. It's possible to manage VMs, deploy templates, delete, shut down, power up, et al. I've been trying to get the self-service application to work in order to deploy templates and ran into a few difficulties. Here's a process profile:
- With 'create like', cloned self-service app role from built-in SSA-User role
- Created user, associated user with cloned SSA-User role only
- Propagated basic OEL5u5x64 template downloaded from Oracle into OEM software library, keeping the template as a .tgz file
- Assigned quotas in setup/cloud/infrastructure for the role
- After 15 minutes or so, the requested VM shows up in Enterprise/Infrastructure Cloud under 'targets under creation'
- There is no sign of data import or new directories under OVS/VirtualDisks directory on OVS servers
Under OEM/Jobs, the following:
Step: Update Request To Executing     Succeeded
Step: Check Privilege               Succeeded
Step: Evaluate Parameters          Succeeded
Step: Check Feasibility               Succeeded
Step: Check Import Status          Succeeded
Step: Import Component               ...
'Import Component" runs for about an hour and then fails with:
Initiating import of software library entity identified by: oracle:defaultService:em:provisioning:1:cmp:Virtualization:Template:B20427B903624B11E04010AC77101520:0.1 on 3110-lab
Number of SRs in the target : 1
Selecting the repository OpenFiler-250G with uuid 0004fb000003000030ccb045ec8d6503 as target for import.
Successfully submitted job for import: Import_2011-11-28_11-16-22-329_0
Timed out while waiting for import to succeeed. The job will be aborted.
I'm not sure which logs I should be scouring for this item, but I've tried it multiple times with the same "timeout" results.
Any assistance or help would be immensely appreciated.

Many thanks for the input, guys.
The solution was in adding a password to the software library user, under Infrastructure Cloud, Setup, Software Library User Config. It was blank. Added in a pwd, re-sync'ed the OVM server and we're good to go. I missed that memo for the configuration for OEM12c, it appears.
Thanks again.

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