Office 2010 "outlook not installed"

I have a user (I'm their IT support) who has a BB Curve 8350 (?) and when they try to sync to office 2010 (calendar and address book) it lets me configure it in Intellisync but then gives me an "Microsoft Outlook Not Installed" error directly afterwards. Office is very clearly installed because I can open it up and check email etc. I'm using Windows 7 32 bit OS, Office 2010 32 bit and BBDM 6.0.1 B21. Phone is also updated to 5.0.
I've hunted through the forums but haven't found my answer. Any suggestions?

I have the same problem. Please need help

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  • Office 2010 Outlook hung problem

    Dear SIR,
    I used office 2010 outlook, My outlook configured with 'GOOGLE APPS'.
    But suddenly I am getting issue with outlook 2010.
    When I click home or send & received tab then outlook hang approx. 1 or 2 minutes.
    I installed aslo office SP1 & SP2 getting same issue.
    Regards,
    Dipak

    Hi,
    Please try to go to Outlook 2010 > File > Info > Account Settings > Account Settings > Double-click your Google Apps account > More Settings > Advanced, then increase the Server Timeouts setting to the max (10 minutes) to check
    if it helps.
    Besides, we can also try to create a new mail profile and reconfigure your account to check the result. See:
    http://support.microsoft.com/kb/829918
    Since this issue could be related to the Google Apps, you can also contact the Google Apps support for more assistance.
    Regards,
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • The Adobe add-ins appear in MS Word (Office 2010) but not in MS publisher

    The Adobe add-ins appear in MS Word (Office 2010) but not in MS publisher (Quick link from Ribbon) No add-ins show in settings in Publisher although they show in Word.
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    Acrobat X standard

    Yes - it shows on a friend's computer (Windows 7) I am running Windows 8
    64bit.
    According to the tutorial it should also work in Publisher.
    It shows and works perfectly in MS Word

  • Office 2010 Outlook Search and Indexing not working

    Hello,
    I'm hoping someone may be of assistance as this has been plaguing my outlook for some time now.
    Problem:
    When attempting to search for any emails via the search bar, it appears as if it is attempting to search, but I receive no results. 
    Windows 7 x64 Service Pack 1
    Office 2010 Service Pack 2
    Connected to Office 365 Exchange
    In services Windows Search service is not running, though Automatic (Delayed Start is selected), I attempted starting the service but it returned with an error saying it started and then stopped.
    In Outlook options > Search > Indexing Options > the service is shown as "Indexing is not Running" and the list of indexed folders is empty. Everything else is grayed
    out except "Advance Tab" which only has one button available called "Rebuild", everything else is grayed out.
    I am aware this question was asked a few years back but the linked articles referenced are no longer working.
    Though I seem to be having a similar problem and any assistance and new suggestions would be greatly appreciated!

    Hi,
    Please check if you can search mailbox in OWA. If OWA works well, the issue is related Outlook.
    If it is the same issue in OWA, in Exchange 2013, you can use the following command to check the content index state of the mailbox database where this user is.
    Get-MailboxDatabaseCopyStatus | fl name, contentindex*
    If the content index status is Failed, please try to reseed the search catalog. After that, please rebuild the index in Outlook to check the result.
    If you are using Office 365, I recommend you ask this question in Office 365 forum which is staffed by more experts specializing in this kind of this problem. You might get a better answer there.
    http://community.office365.com/en-us/forums/default.aspx
    Best regards,
    Belinda
    Belinda Ma
    TechNet Community Support

  • Setting Out Of Office from Outlook not working with exchange 2010

    Hi 
    We have an exchange 2010  server with 2 load balanced CAS server and Mailbox servers in a DAG.  We have a few domain
    names accepted (will call it firstdomain.com and seconddomain.com)  but only one is in certificate (firstdomain.com).
    The issue is - when user with default email @seconddomain.com try to set “Out Of Office” from outlook (2010 with all service
    packs and updates) he is getting “ Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later”  where
    setting it from webmail works fine and setting it from outlook for users with @firstdomain.com reply address works fine.
    we have both internal and external urls for all virtual directories set to external
    host address (https://mail.firstdomain.com
      etc). All the users are on intranet with local ip subnets (sites connected via vpns ), all the routing is in place and DNS points to correct ip addresses.
    Autodiscover works fine (tested in outlook ) and giving correct address for OOF link
    ( https://mail.firstdomain.com/ews/exchange.asmx)
    wich opens fine if entered into address bar in IE so its NOT AN AUTODISCOVER issue .
    I enabled  logging in outlook and thats what I am getting in there:
    We have an exchange 2010  server with 2 load balanced CAS server and Mailbox servers in a DAG.  We have a few domain
    name accepted (will call it firstdomain.com and seconddomain.com)  but only one is in certificate (firstdomain.com).
    The issue is - when user with default email @seconddomain.com try to set “Out Of Office” from outlook (2010 with all service
    packs and updates) he is getting “ Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later”  where
    setting it from webmail works fine and setting it from outlook for users with @firstdomain.com reply address works fine.
    we have both internal and external urls for all virtual directories set to external
    host address (https://mail.firstdomain.com
      etc). All the users are on intranet with local ip subnets (sites connected via vpns ), all the routing is in place and DNS points to correct ip addresses.
    Autodiscover works fine (tested in outlook ) and giving correct address for OOF link
    ( https://mail.firstdomain.com/ews/exchange.asmx)
    wich opens fine if entered into address bar in IE so its NOT AN AUTODISCOVER issue .
    I enabled  logging in outlook and thats what I am getting in there:
    1600       0x49763D20        02/02/15 16:50:44           
    +++++++++++++++++++++++++++++++
    1600       0x49763D20        02/02/15 16:50:44           
    OWINHTTP SEND HTTP REQUEST BEGIN
    1600       0x49763D20        02/02/15 16:50:44           
      Profile=Outlook
    1600       0x49763D20        02/02/15 16:50:44           
      [email protected]
    1600       0x49763D20        02/02/15 16:50:44           
      URL=https://mail.firstdomain.com/ews/exchange.asmx
    1600       0x49763D5F        02/02/15 16:50:45           
    GetLastError=0; httpStatus=401.
    1600       0x49763D5F        02/02/15 16:50:45           
    OWinHtpp disabled auth schemes:
    1600       0x49763D5F        02/02/15 16:50:45           
    <NONE>
    1600       0x49763D5F        02/02/15 16:50:45           
    OWinHtpp supported auth schemes:
    1600       0x49763D5F        02/02/15 16:50:45           
    Negotiate
    1600       0x49763D5F        02/02/15 16:50:45           
    NTLM
    1600       0x49763D5F        02/02/15 16:50:45           
    Basic
    1600       0x49763D5F        02/02/15 16:50:45           
    OWinHttp attempting Auto-Negotiate with Desktop Credentials.
    1600       0x49763D5F        02/02/15 16:50:45           
    OWinHttp USING pcreds->dwAuthScheme:
    1600       0x49763D5F        02/02/15 16:50:45           
    Negotiate
    1600       0x49763D9D       02/02/15 16:50:45           
    GetLastError=0; httpStatus=500.
    1600       0x49763DAD       02/02/15 16:50:45           
    OWINHTTP SEND HTTP REQUEST END
    1600       0x49763DAD       02/02/15 16:50:45           
    Last thing - we are using proxy server and with proxy off it works fine although all
    possible exchange server hosts/domains/ip addresses excluded from proxy.  
    Aside from obvious question - what can be wrong and what to test next, another question
    is - how can I check/monitor setting OOF on server side (log files etc)?
    Last thing - we are using proxy server and with proxy off it works fine although all
    possible exchange server hosts/domains/ip addresses excluded from proxy.  
    Aside from obvious question - what can be wrong and what to test next, another question
    is - how can I check/monitor setting OOF on server side (log files etc)?
    Thanks

    Hi,
    According to your description, I understand that Outlook client with second domain name cannot use OOF setting and get an error “Your Out of Office settings cannot be displayed, because the server is currently unavailable.”  However OWA works fine.
    If I misunderstand your concern, please do not hesitate to let me know.
    I want to double confirm whether all account or some special user experience this question.
    Would you please try to reconfigure Outlook profile in other Computer, Outlook version and return the results?
    If this issue only appeared on Outlook 2010, please refer to below link to troubleshooting:
    https://support.microsoft.com/kb/2596516?wa=wsignin1.0
    Please try to run ExBPA to test OOF to get more details about this question. Additional, I find a similar thread about your question, for your reference:
    https://social.technet.microsoft.com/Forums/exchange/en-US/81ebc1de-c899-4097-b224-a0e4b33e4162/users-cant-open-out-of-office-assistant
    Best Regards,
    Allen Wang

  • Unable to Sync with Office 2010 / Outlook 2010

    With the semi recent release of Office 2010, and the availability of the Office 2010 beta for about the last year... Unfortunately there has not been a method added to iTunes to support these calendar or contact types.
    Any info on this topic would be great. If there is a beta patch available, I would be willing to test it without the fear of being unable to recover a backup of my outlook.pst file.
    Thanks for any assitance.

    I have a solution that seems to fit globally...
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    64-BIT
    I haven't heard anything good about this version yet. Reports say it won't allow syncing with iTunes and various other plugins. Installation works the same as the 32 bit version.
    CLICK-TO-RUN
    This is a new installation method devised by Microsoft.
    http://blogs.technet.com/b/office2010/archive/2009/11/06/click-to-run-delivering -office-in-the-21st-century.aspx
    It essentially runs Office as a virtualization on a new Q drive. That means there are no EXE files for iTunes to find. Also, iTunes will not be able to locate a default mail program, even though you have Outlook set as such.
    Download time is hugely faster with C2R and updates are seamless. Kinda big brothery to me. If you want to reinstall office with a full, true version, log into your MSN account with the account you used to purchase the software, click my account, click download next the the product you purchased, then click Advanced Options and select the 32-bit version. You will need to uninstall Office 2010 before attempting a new install.
    Hope this helps.

  • A datasheet component compatible with Microsoft Sharepoint Foundation 2010 is not installed error

    I have 2013 Office installed and using 2010 SharePoint Foundation.
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    Hi,
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    http://technet.microsoft.com/en-us/library/ee681792.aspx
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  • OFFICE 2010 can not open EXCEL files by double click, only File Open....

    Hi:
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    Hello Yong,
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    Ethan Hua
    TechNet Community Support
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  • Office 2010 fail - WARNING: Install failed, error = 0x80070663

    Hello,
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    Can verbose logging get turned on?  We are just using the c:\windows\windowsupdate.log file.
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    I have captured and done a test deployment of Office 2010 with SP1, everything works fine, activation (KMS using app-v toolkit), all the apps launch, the icons are all there, but...
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    I am trying to install some updates for office 2013 through Windows update and I keep on getting the error message 80070663 when installing these (8 so far). Other windows patches
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    facebook:
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