Office 2013 ActiveX Controls not working

Hello,
We have two users that are not able to interact with any ActiveX controls in a Word document. When they try to  put a check mark in a check box, the whole object gets surrounded by a box like it does when you have it in design mode. Design mode is not
enables and double clicking the object does not bring up Visual Basic. This occurs no matter who is logged into the PC.
I have deleted all files that end in .exd and even ran the MS Fix it tool that does the same. I ran the Office repair tool, both quick and online, and even uninstalled office and re-installed it. None of this
has fixed the issue. Any help would be greatly appreciated.

Hi,
Try deleting one of the checkboxes and place a new one see if it will work then. Or do set the form in design mode, save the document, open it again and place it back in form mode then try again. Do you have code behind the document?
Maurice
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