Office 2013 preview error - There was a problem sending the command to the program

When I launch excel from a document on my desktop I get the above error. I can launch excel directly and find the document and open it with no problems but not directly from the link

Hi,
The issue will occur when the Ignore other applications that use Dynamic Data Exchange (DDE)
option has been set in Excel.
In Excel 2013, you can find the option by: File > Options > Advanced > under General section.
Cancel the option and then try opening the links again.
Best regards,
Rex Zhang
TechNet Community Support

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There was a problem sending a command to this program. Excel with new templates.

I have recently deployed these UEV templates for Office 2013. In particular, I'm having an issue with Excel 2013. Whenever I let UEV sync settings for this application and I click on a .xlsx file, I get the infamous "There was a problem sending
a command to this program..." error message. This drove me nuts for a week thinking there was something wrong with Excel. I finally figured out it was the Excel UEV settings causing the issue. I've tried deleing the settings package file,
but no luck. I can reproduce the issue pretty easily.

MS has released hotfix for this issue. http://support.microsoft.com/kb/2927019/.
Eswar Koneti | Configmgr blog:
www.eskonr.com | Linkedin: Eswar Koneti
| Twitter: Eskonr

Acessing a website using a boomark generates a message "There was a problem sending this command to the program"

Problem only occurs with Firefox - not with Explorer.
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The website is still accessed properly, but I have to click on 'OK' to get rid of it.
Deleting and reforming the bookmark does not solve the problem.
If I disable the Roboform extension, the problem goes away.

Hi bob1935-
I did some research and found a couple of previously answered questions that have multiple options for solving your problem. Please look at these:
- https://support.mozilla.com/en-US/questions/760489
- https://support.mozilla.com/en-US/questions/809976
I hope one of those fixes your issue!

After updating Firefox to 10.0.2, when I click on a link in an email, I get an error box saying "There was a problem sending a command to the program".

I have not changed/updated my mail client, Windows Live Mail, so I assume the problem is with the updated Firefox.

Try:
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Using Firefox 4 & Windows 7. Everytime I start Firefox from a shortcut to a website it comes up with the following error 'there was a problem sending the command to the program'. The requested website does load after this. with no problems.

Using Firefox 4 & Windows 7. Everytime I start Firefox from a shortcut to a website it comes up with the following error 'there was a problem sending the command to the program'. The requested website does load after this. with no problems.
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When I open Firefox 4 RC1 by clicking an external link (as from my desktop) I get an error: "there was a problem sending the command to the program"

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Hello mjswooosh,
I'm very disheartened to hear that you've had ongoing problems when attempting to order from BestBuy.com. Our goal is ever to provide a fun and efficient shopping environment! Certainly creating aggravation serves neither you nor us and I apologize sincerely for this having been your experience.
We recommend the troubleshooting steps you mentioned (i.e., clearing the browser cache, deleting temporary internet files and cookies) because this is the most common cause of this type of problem. I too have encountered this issue from time to time and these steps have almost always resolved the problem. I say almost always because there's one further step you can try: ensure that you have signed out of BestBuy.com, then perform the browser maintenance steps we've recommended. Afterward, before signing in to BestBuy.com, add your desired items to your cart and sign in as part of the checkout process. When the standard steps have not netted a resolution for me, this has solved the problem each time.
I hope this helps. I'm very grateful that you took the time to write to us with your concerns and for sharing your very valuable feedback about your online experience.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

I continuously get this error: "There was a problem connecting to .mac. The request timed out"

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Aperture 3.1.2

Strange, I got this error for the first time last night. I have a 27" iMac (late 2010 model); with latest Aperture. I recently added a Flickr account (have had a Facebook account on there for some time). I was uploading some to my flickr account, and noticed that even though the "use actual size" setting was used, it was uploading tiny thumbnails and not the full version.
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Error - There was a problem sending the command to the program

one of my users is getting he above error. The difference is we have put a GPO in place to untick the 'DDE' option under excel options but this issue as resurfaced
The customer is using a hosted environment, server 2008 R2, with excel 2010 as their version of excel.
Question is , is there another workaround or fix for this (permanent fix). THe fixit seems to only untick the option.
anyone help, much appreciated.

Question is , is there another workaround or fix for this (permanent fix). THe fixit seems to only untick the option.
There is no other solid solution for this issue by far. However, you can try to following steps to check if it will fix the issue:
1. Press Windows key + R to open the Run command, type
regedit and press Enter to open the Registry Editor.
2. Navigate to:
HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\ddeexec
3. Export the ddeexec key for backup purpose. Then right-click on the key and select
Delete.
Reboot the computer and then check the issue again.
Please let me know the result.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

EXCEL error: There was a problem sending the command to the program.

Using EXCEL from Office 2010. Have tried all the solutions - no change. Any new ideas - 2014?

Hi,
Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
Click the Microsoft Office Button, and then click Excel Options.
Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
check box in the General area.
Click OK.
If the problem cannot resolve, the Run as administrator may selected.
Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
Right-click EXCEL.EXE > Properties >
Compatibility tab.
Under Privilege Level, uncheck Run this program as an administrator
check box.
Best regards.
William Zhou
TechNet Community Support

Unable to Redact or Bates due to Error: There was a problem reading this document (16)

I am using Acrobat Pro X. I have hundreds of account statements where I need to redact and bates stamp. Somehow I keep getting this error: There was a problem reading this document (16)
The files open and print fine. There is no security settings in the PDF that will disalllow me to do this. The next thing I checked to see if they were PDF/A but they were not. Also, I tried Print to PDF but it garbles up the PDF results. Re-scanning them is not a solution for me given the time it would takeme.
Any idea why I would get this error when the PDFs open, save and print ok?

This means there is an internal error in the PDF files, even if they seem to display OK. Contact the document creator.

Excel won't open and error message There was a problem sending the command to the programe

Hi there
I'd be grateful for your help.
I've just bought a new laptop and installed Office 2013. I used Excel 2013, did what I needed to do and saved it. This was 5 days ago.
Today, I've tried opening the file from my desktop and get the error message 'There was a problem sending the command to the program'.
And when I try to open Excel to do the DDE fix, which seems to be the best suggestion, I can't open Excel at all. I've tried to get into it from the Apps screen.
Any help would be gratefully appreciated.
Thanks

Don't seem like this can be fixed so I went back to version 6.0.2 which works good.
I have Chrome now as my default browser and will not use fire fox until they fix it!
Chrome works great!

When i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program

when i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program.
i am using office2007 with windows7 premium home edition. i have checked file associations., all DDE settings. i have even tried this in safe mode. the same thing happens. please note once i see the error. i can then go back to the file click on
it a second time and it WILL open. AND i can open any file if i open excel and and find the file from there. i uninstalled and re-installed office 2007 from scratch. And i checked the compatibility mode (all un-checked) still the problem persisits. this is
a real PITA. anyone have any solution for this? Thanks
ken yanow

Hi,
Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
Click the Microsoft Office Button, and then click Excel Options.
Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
check box in the General area.
Click OK.
If the problem cannot resolve, the Run as administrator may selected.
Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
Right-click EXCEL.EXE > Properties >
Compatibility tab.
Under Privilege Level, uncheck Run this program as an administrator
check box.
Best regards.
William Zhou
TechNet Community Support

Windows 8.1 & office home business 2012 - Locks out ALL office programs * There was a problem sending the command to the program*

Hello,
I'm at wits end...BRAND NEW HP pavilion preloaded wit windows 8.1. Purchased a separate full version of Office 2012 Home and Business...downloaded it..loaded ...ran it....it runs fine ..UNTIL maintenance or other updates come through....then I receive
a ** * There was a problem sending the command to the program**** and it lock out ALL office programs with the same message.
My only fix has been to recover to a date BEFORE the updates or maintenance..and this works..UNTIL the updates or maintenance install....then it's Groundhog day all over again.
I have tried all the suggested fixes I have found..NONE work..NONE!! And pray tell how you can get into advanced options or any other portion of the programs to turn off the DDE when you cant access the programs or initialize them at all!!!??
SOS!!

Hi,
I have definitely heard your frustration, we can try these steps to check if it works.
Note: Before doing the following steps, please make a backup of your registry first.
1. edit "HKEY_CLASSES_ROOT\Word.Document.12\shell\Open " and delete the "ddeexec" key. The "ddeexec" key can also be deleted from "HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open".
2. Change the registry for Word 2013 by right-clicking and saving:
Windows Registry Editor Version 5.00 [-HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\ddeexec] @="[REM _DDE_Direct][FileOpen(\"%1\")]" [-HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\ddeexec\Application] @="WordView" [-HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\ddeexec\Topic]
@="System" [-HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open\ddeexec] @="[REM _DDE_Direct][FileOpen(\"%1\")]" [-HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open\ddeexec\Application] @="WordView" [-HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open\ddeexec\Topic]
@="System"
3. Double-click the file after downloading to update the registry.
For more detail information:
http://www.dilloway.co.uk/there-was-a-problem-sending-the-command.html

HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be..

I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??

Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
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Office 2013 preview error - There was a problem sending the command to the program

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